Health, United States
Check out how Shopify Salesforce integration helped American Childhood Cancer Organization overcome the challenge.
PharmaSource is an India-based healthcare platform with the country’s first D2R™ model, linking manufacturers directly to pharmacies and retailers.
It provides certified and affordable access to health, wellness, and beauty products.
With operations across India, it simplifies procurement for independent pharmacies and small businesses.
The platform includes QA/QC-verified products, certificates of analysis, and low minimum order values.
PharmaSource aimed to improve pharma distribution by simplifying product discovery and ensuring compliance.
To achieve this, the company partnered with a trusted Magento Development partner to deploy effective solutions.
PharmaSource faced difficulties helping retailers navigate its large catalog of healthcare, wellness, and beauty products.
Retailers often struggled to find items quickly, especially when relying on images or partial product details.
At the same time, managing GST compliance across states created billing complexities and increased the risk of errors.
Without better search tools and automated tax handling, retailers experienced delays and inefficiencies during ordering.
These issues limited platform usability, reduced trust, and slowed adoption among small pharmacies and retailers.
This case study shows how the company solved challenges using Webkul’s powerful e-commerce solutions.
Magento 2 AI Image Search Extension helped PharmaSource improve product discovery by allowing retailers to search using images.
Retailers could upload a product photo and instantly find visually similar items in the catalog.
This reduced reliance on exact keywords, made reordering easier, and saved time for small pharmacies with limited digital expertise.
The feature improved search accuracy, reduced ordering errors, and enhanced retailer satisfaction with faster product access.
Magento 2 GST Extension enabled PharmaSource to automate GST calculations and generate compliant invoices.
It applied state-based GST automatically, captured GSTIN details from buyers and sellers, and streamlined tax records.
This reduced manual errors in billing, ensured compliance with Indian tax laws, and simplified checkout for retailers.
The feature built trust among partners, lowered operational overhead, and made transactions fully transparent.
With Magento 2 AI Image Search, PharmaSource enabled quick image-based product search, reducing friction and improving order accuracy.
With Magento 2 GST Extension, PharmaSource automated tax calculations, generated compliant invoices, and ensured transparent billing.
These features made the platform easier to use, minimized errors, and built trust among pharmacies and small retailers.
They helped improve product accessibility, ensure compliance, and strengthen adoption of the platform nationwide.
Check out how Shopify Salesforce integration helped American Childhood Cancer Organization overcome the challenge.
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