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Case Study NETCARAT

NETCARAT: US Jeweler Elevates Checkout via Webkul’s Wallet System

Platform Adobe Commerce
Industry Other
Country United States
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Project Snapshot

Merchant Story: NETCARAT

NETCARAT is a US-based luxury jewelry brand offering certified diamond and gold jewelry, including both natural and lab-grown designs.

Founded by skilled jewelry makers, the brand creates high-quality jewelry that blends tradition with modern style.

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The company follows a direct-to-customer approach to ensure fair pricing, transparency, and trust in every purchase.

Its collection includes elegant jewelry crafted with care, precision, and conscious luxury.

NETCARAT decided to enhance its Magento 2 store with a digital wallet, simplifying customer payments, transfers, and refunds.

To achieve this, the brand partnered with Webkul, a trusted provider of Magento Development Services.

NETCARAT’s Challenge: Simplifying Online Payments and Refund Management for Customers

NETCARAT was facing issues with online payments that often frustrated customers and led to more abandoned carts.

Shoppers had to enter their payment details every time they made a purchase, which was inconvenient and sometimes caused delays.

Without a digital wallet, customers couldn’t easily manage their store credits or refunds, making the overall experience less smooth.

These challenges also created extra work for the team, as handling payments and refunds manually took time and effort.

To solve this, NETCARAT partnered with Webkul to find a better, more convenient payment solution.

This case study explains how the brand improved its checkout and payment experience using Webkul’s E-commerce Solutions.

How Webkul Helped NETCARAT Simplify Online Payments and Refund Management

Magento 2 Wallet Extension helped NETCARAT make online payments and refunds easier for its customers.

For the NETCARAT team, it’s much simpler to manage wallet balances, set limits, offer cashback, and send refunds directly to customer wallets.

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Now, shoppers can quickly add money, pay for their orders, and check wallet transactions without entering their card details each time.

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The new system made payments faster, safer, and more convenient, improving both the customer experience and team efficiency.

It also cut down on manual work, helping NETCARAT handle payments smoothly and keep customers happy.

Results of Implementing Webkul’s Magento 2 Wallet Extension for NETCARAT

With the Magento 2 Wallet Extension, NETCARAT made online payments and refunds much easier for its customers.

Shoppers can now add money to their wallets, pay instantly, and check their transactions anytime, making checkout faster and more convenient.

For the NETCARAT team, it became simple to manage wallet balances, give cashback, and send refunds directly to customer wallets.

This saved time, reduced manual work, and made payments smoother for everyone.

These Magento 2 Extensions from Webkul helped NETCARAT improve its store operations and give customers a better shopping experience.

Disclaimer – Please note all the images and content used in this article belong to their respective copyright owners. If you have any issues or complaints related to this article, please send us an email at support@webkul.com.
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