Munir is an Iceland-based marketplace specializing in new and pre-owned designer furniture and home décor pieces.
Since its launch, the platform has connected design enthusiasts, collectors, offering curated modern & vintage furnishings from trusted brands.
The company is known for its premium curated collections, reliable service, & range of modern and vintage furniture across Iceland.
Its catalog includes chairs, tables, lighting, décor accessories, and other high-quality home essentials from renowned global and local brands.
Munir sought to integrate a negotiation feature on its CS-Cart store to enable price flexibility and enhance customer engagement.
To achieve this, the company partnered with Webkul, a trusted provider of CS-Cart Development Services.
Munir faced challenges in managing price negotiations and customer inquiries efficiently on its CS-Cart store.
Handling discounts and custom pricing manually made it difficult to maintain consistency and respond quickly to buyer requests.
Without an automated negotiation process, communication gaps often led to missed sales opportunities and longer decision times.
The team spent additional effort updating product prices and coordinating offers through emails, which slowed down operations.
Customers also found it inconvenient to negotiate prices or request discounts directly on the platform, affecting overall engagement.
This case study shows how Munir improved its pricing flexibility & customer engagement with the help of Webkul’s E-commerce Solutions.
CS-Cart Make an Offer extension helped Munir enable price negotiation and flexible deals on its CS-Cart store.
The solution allowed customers to request custom prices, while the admin could review, accept, or counter offers directly from the dashboard.
They can now manage and review customer offers, set price ranges, and respond to negotiations directly from the dashboard.
This solution streamlined the negotiation process, reduced manual communication, and improved overall pricing management.
It helped the team handle offers efficiently, speed up deal closures, and enhance customer satisfaction through flexible pricing.
With the CS-Cart Make an Offer feature, Munir made price negotiations easier, faster, and more transparent for customers.
Buyers can now propose custom prices directly on product pages, making the shopping experience more interactive and flexible.
They can manage, accept, or counter offers from one place—streamlining the entire negotiation process.
This integration helped Munir save time, reduce manual effort, and boost customer engagement through personalized pricing.
Webkul CS-Cart Add-Ons helped Munir streamline negotiations, automate pricing, & enhance the shopping experience.
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