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BuySaleLaos is a Laos-based online marketplace offering second-hand, lifestyle, and everyday products from verified sellers.
The platform connects individual sellers and small shops with consumers to enable convenient shopping across Laos.

It blends digital innovation and B2C marketplace expertise to deliver convenient shopping and buyer trust across Laos.
The company brings together second-hand, lifestyle, and everyday products from verified sellers, ensuring quality and reliability.
It aimed to build a reliable marketplace managing vendors, digital wallet payments, refunds, GDPR compliance, data control & customer satisfaction.
To accomplish this, they partnered with a trusted Magento Development Company to implement the Adobe Commerce-based solution.
BuySaleLaos struggled to expand its digital marketplace across Laos and attract more buyers due to inefficient vendor management.
The company faced payment issues that frustrated customers, caused delays, and increased cart abandonment due to repeated payment entry.
Without a digital wallet, customers couldn’t easily manage store credits, refunds, or transfers, making the shopping experience inconvenient.
Faced difficulties in building customer trust and expanding globally due to weak data privacy management and a lack of regulatory compliance.
Manual handling of customer data requests, consent tracking, cookies, and data deletion caused delays, errors, and increased legal risk.
This case study explores how they addressed these challenges by adopting Webkul’s E-commerce marketplace solutions.
Marketplace Multi Vendor Module for Magento 2 provided BuySaleLaos with a foundation to build a reliable marketplace & manage vendors efficiently.
The extension offered sellers a user-friendly dashboard to list products, manage inventory, and process orders with minimal effort.

Sellers can quickly sign up, add products, update inventory, manage shipments, and personalize their storefronts using this easy-to-use panel.
They can update their profiles, improve store visibility, and leverage built-in tools to grow their online business effectively.
It works seamlessly with the Magento 2 Multi Vendor Mobile App, allowing vendors to run their stores anytime, from anywhere.
Multi Vendor Wallet for Magento 2 extension lets customers pay using wallets while sellers receive automatic split payments instantly & securely.
Admin receives notifications to approve payees, approve transfers, and can enforce approval rules as needed for security purposes.

Email notifications are automatically sent for each wallet transaction, keeping customers informed and maintaining transparency at all times.
Customers of BuySaleLaos can add payees and transfer wallet balances easily without complicated procedures or delays, anytime, conveniently.

BuySaleLaos controls discounts by restricting coupon use when customers add money into wallets to protect revenue and fairness.
Hiring Magento Developers helped the company launch a scalable marketplace, boosting engagement, conversions, and sales.
Magento 2 GDPR Extension helps BuySaleLaos to keep its online store compliant with data protection regulations and customer privacy guidelines.
Customers can request to view, update, or delete personal data, with automatic email notifications sent to admins instantly.

BuySaleLaos lets users download personal data in PDF or HTML, including customized footer text for compliance needs.
Cookie consent management and customizable pop-ups helped them to maintain transparency while respecting customer privacy preferences effortlessly.

Inactive customer data was automatically anonymized or deleted, reducing risk and ensuring strict compliance with GDPR.
This implementation allowed BuySaleLaos to achieve GDPR compliance without disrupting the smooth and seamless shopping experience.
BuySaleLaos established its online marketplace with features that supported vendor growth and enhanced the shopping experience for buyers.
Customers benefited from instant wallet payments, easy fund transfers, payee management, and secure bank withdrawals, ensuring faster transactions.
Sellers received split payments directly in their wallets, improving cash flow management, transparency, and reducing delays in receiving funds.
They successfully strengthened customer trust by enabling full GDPR compliance, empowering users, and streamlining data management.
Leverage Webkul’s Magento 2 Extensions to optimize operations, enhance efficiency, & accelerate your brand’s growth seamlessly.
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