Big Box Outlet Store is a Family-owned Canadian retail company that has been in business since 1985.

They specialize in finding brand-name items through reverse logistics and other purchasing channels and sell them at heavily discounted prices.

The products offered by Big Box Outlet Store include home essentials, cookware, glassware, major appliances, and more.

The company is committed to making everyday life more affordable, and they are dedicated to providing customers with high-quality products at low prices.

They offer an exclusive online re-certified inventory that is updated daily, including live auctions.

The Challenge of Increasing Customer Engagement And Sales

Big Box Outlet Store wanted to provide customers with a smooth and engaging online shopping experience with deals and gift cards for the purchase made.

They wanted to introduce live auctions to their online platform, adding excitement and urgency to the purchasing process.

By using eBay’s large user base, the company wanted to extend its reach and attract new customers to its online store using suitable retail management development services.

Auction for Magento 2

Auction for Magento 2 extension helped Big Box Outlet Store to introduce live auctions on their online platform.

Customers could bid on items in real time, enabling a sense of competition.

The introduction of live auctions added excitement to the online shopping experience.

This helped drive increased customer engagement and promoted a sense of urgency among shoppers.

Magento 2 eBay Connector

Magento 2 eBay Connector helped in linking Big Box’s Magento 2 store with their existing eBay store.

It synchronized products, categories, and orders and helped in exporting online store products to eBay stores & vice-versa.

With this, Big Box Outlet Store expanded its reach to a broader audience and reached a massive user base of the popular online marketplace.

This enabled Big Box Outlet Store to attract new customers and cause sales growth.

Magento 2 Gift Card Extension

Magento 2 Gift Card Extension enabled Big Box Outlet to create and list gift card vouchers just like normal products on its e-commerce store.

This feature encouraged repeat purchases and served as a convenient gifting option for customers.

The availability of gift cards encouraged customer loyalty.

This module lets the customers customize gift cards according to their needs.

This contributed to long-term customer relations and sustained revenue growth.

Conclusion

Webkul’s innovative solutions empowered Big Box Outlet Store to enhance its online retail experience.

It led to increased customer engagement, expanding reach, and promoting brand loyalty.

By leveraging Magento extensions to their specific needs, Big Box Outlet Store successfully transformed its online retail store.

This ensures continued growth and success in the digital age.

The achievements of Webkul further justify our work as a core contributor to Magento.