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Business Analyst
We are looking for persuasive people to join us in developing effective formal relationships with customers/clients and respond promptly to their requirements or queries in every possible situation.
Experience
Openings
CTCInterview Process
Technical Round-1 Technical Round-2 HR Round
Business Analyst
We are looking for persuasive people to join us in developing effective formal relationships with customers/clients and respond promptly to their requirements or queries in every possible situation.
| Experience | 06 months-02 yrs |
| Openings | 10 |
| CTC | Best in the industry |
| Interview Process | Technical Round-1, Technical Round-2, HR Round |
What you will be doing at Webkul?
- Requirement gathering for web and app development projects
- Preparation of necessary docs(BRD, FRD, SOW, RFQ, NDAs, and POC) for the client's requirement.
- Drafting user stories, wireframes, and project plans based on the requirements of the client
- Understanding the default software/applications products and services of Webkul and its functionalities(at the workflow level) for a personalized explanation of the same to the clients.
- Handling customers' pre-sales and post-sales queries over various communication mediums like calls/emails/Skype/ helpdesk/ social networking sites.
- Project assignment and being clients major communication for ongoing projects.
- Managing project delivery(It covers check of all the SOW points agreed)
- Assigning the technical queries/issues of clients to the technical departments.
- Preparing a full User guide(technical doc/content) of the products for Webkul’s products, Services, and customers in written and video format as well.
- Attending international as well as domestic seminars and conferences regarding the promotion of the products with the presentation.
- Market research of the products.
- Responsible for new partnerships of the organization, acting as a bridge between the client side and the organization.
Meetups & Conferences
We have organised a set of meetups and workshops to engage with the community -
Skills Required
- Knowledge of Web and app end technology.
- Must have experience in technical project requirement gathering.
- Must have +1 experience in technical project sales and project handling.
- Must have experience in doing client meetings(for Tech Sales, requirement gathering, and project management)
- Good analytical approach for understanding flow and pattern. Also, useful for breaking down clients’ requirements at a modular level into user stories.
- Good observation of technical workflow in the app, websites, and software tools.
- Learning new software tools, platforms, and tech stacks.
- Updated with the latest technologies and market leaders.
- Problem solver with sound attention to detail.
- Understanding & drafting of Business Proposals, POC, SOW, NDA, and RFPs.
- Excellent presentation and emailing skills.
- Should be Excellent in communication as well as written English.
- Willingness to learn.
- Ready to take challenges and flexible.
- Knowledge of eCommerce platforms(like Magento, Opencart, Bagisto, Shopify, WooCommerce, etc.) would be considered a plus point.
- Good knowledge of the E-Commerce industry modules will be considered a plus point.
- Basic functional knowledge of tech stacks like PHP, React JS, Android, iOS, Flutter, APIs, etc. along with integration work will be considered a high plus-point.
