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Business Analyst
We are looking for persuasive people to join us in developing effective formal relationships with customers/clients and respond promptly to their requirements or queries in every possible situation.
Experience
Openings
CTCInterview Process
Written Round Technical Round Managerial Round HR Round
Job LocationEducation
Business Analyst
We are looking for persuasive people to join us in developing effective formal relationships with customers/clients and respond promptly to their requirements or queries in every possible situation.
| Experience | 01-03 yrs |
| Openings | 5 |
| CTC | Best in the industry |
| Interview Process | Written Round, Technical Round, Managerial Round, HR Round |
| Job Location | Noida |
| Education | MCA/MBA/B.Tech/PGDM |
What you will be doing at Webkul?
- Requirement gathering for web and app development projects
- Preparation of necessary docs(BRD, FRD, SOW, RFQ, NDAs, and POC) for the client's requirement.
- Drafting user stories, wireframes, and project plans based on the requirements of the client
- Understanding the default software/applications products and services of Webkul and its functionalities(at the workflow level) for a personalized explanation of the same to the clients.
- Handling customers' pre-sales and post-sales queries over various communication mediums like calls/emails/Skype/ helpdesk/ social networking sites.
- Project assignment and being clients major communication for ongoing projects.
- Managing project delivery(It covers check of all the SOW points agreed)
- Assigning the technical queries/issues of clients to the technical departments.
- Preparing a full User guide(technical doc/content) of the products for Webkul’s products, Services, and customers in written and video format as well.
- Attending international as well as domestic seminars and conferences regarding the promotion of the products with the presentation.
- Market research of the products.
- Responsible for new partnerships of the organization, acting as a bridge between the client side and the organization.
Meetups & Conferences
We have organised a set of meetups and workshops to engage with the community -
Skills Required
- Knowledge of Web and app end technology.
- Must have experience in technical project requirement gathering.
- Must have +1 experience in technical project sales and project handling.
- Must have experience in doing client meetings(for Tech Sales, requirement gathering, and project management)
- Good analytical approach for understanding flow and pattern. Also, useful for breaking down clients’ requirements at a modular level into user stories.
- Good observation of technical workflow in the app, websites, and software tools.
- Learning new software tools, platforms, and tech stacks.
- Updated with the latest technologies and market leaders.
- Problem solver with sound attention to detail.
- Understanding & drafting of Business Proposals, POC, SOW, NDA, and RFPs.
- Excellent presentation and emailing skills.
- Should be Excellent in communication as well as written English.
- Willingness to learn.
- Ready to take challenges and flexible.
- Knowledge of eCommerce platforms(like Magento, Opencart, Bagisto, Shopify, WooCommerce, etc.) would be considered a plus point.
- Good knowledge of the E-Commerce industry modules will be considered a plus point.
- Basic functional knowledge of tech stacks like PHP, React JS, Android, iOS, Flutter, APIs, etc. along with integration work will be considered a high plus-point.
