Configuration Updates: Multi-Vendor Marketplace for Shopify

Now admin can allow sellers to sync the product price with their store. This configuration is only applicable if the seller is using the connector app.

Admin can find this configuration on the edit Seller page.

Now, you can send automated emails to the customers for their feedback once you deliver or fulfill their order.

Furthermore, if the email has not been sent automatically, sellers will have the option to send these feedback emails automatically through their seller panels.

To enable this configuration, go to marketplace Admin panel > configuration > Order configuration > Enable “allow seller to send feedback notification to customer”

Once enabled, you have the option to choose the event as order delivered or order fulfilled.

Based on the selected events, the system will send the email to the customer. You also need to set the number of days after which the notification will be sent.

Note – 0 indicates the mail will be sent the same day.

Sellers can manually send these emails if the system does not send them automatically.

The sellers will have the option to send feedback e-mails for the order from their seller panels on the basis of the delivered or fulfilled status.

Note – The system will send the feedback email only once, based on the event (order fulfilled or delivered).

Sellers will have the option to send the email manually only if the system does not send it automatically.

It will appear as shown below if the email has been sent.

Feedback e-mail configuration

You will also have the option to configure the e-mail template of the feedback e-mail from the mail configuration section of the Marketplace Admin panel.

Note – If the status of the seller feedback notification is disabled, the option to send the feedback mail will not be visible in the orders in the seller panel.

Now, you can change the copyright label of the app footer, for this visit-

App admin panel>>Configuration>>General Configuration

NOTE– This feature is available only in the PRO plan of the app.

In the Multivendor Marketplace app, Admin can now restrict the sellers from adding option names while adding a new product.

Sellers must select option names exclusively from the list of pre-approved product options added by the Admin

For this, first, we need to enable the “Restrict Option Name” button from the “restriction configuration” menu of the app.

Go to the Admin panel of the Multivendor app>> Configuration >> Restriction Configuration >> Enable “Restrict Option Name” >> Save changes.

Now, go to Products>>Product Option>>Add Product Option and add the option names that you want to be available for the sellers to choose from while adding a product.

When you disable the auto-approve product configuration in the product configuration section of the marketplace Admin panel.

At the seller level, the option will appear to set whether the products will be auto-approved or not. By default, it will be turned off for every seller.

Then, the Admin can manually go to the seller edit section of the marketplace admin panel to enable this.

We now offer the option to list products on all sales channels and Shopify markets as soon as they are added to the marketplace panel.

For this, navigate to the marketplace Admin panel >> configuration >> product configuration >> Sales channel availability & allow sellers to publish products on all markets

Note – Disabling the product will result in its removal from all sales channels and markets.

Now, you can enable the configuration to send email notifications to the sellers if the product inventory is low.

For this, visit the app’s Admin panel>>Configuration>>Seller Configuration and enable the tab shown in the below image.

Once you enable the tab, the system automatically sends an email notification to the seller when the product inventory reaches the threshold limit you set.

The template for this email can be configured by navigating to Mail configuration>>Mail Configuration>>Click on the three dots(…) and choose the email template for low inventory>>Edit.

In the Multivendor marketplace app for Shopify, the Future Publishing feature lets sellers schedule when their products will go live on a shared storefront.

Rather than publishing a product immediately after listing it, sellers can choose a specific date and time for the product to go live on the marketplace.

For this kindly follow the below-given instructions-

Multivendor marketplace admin panel>> Configuration >> Products Configuration >> Enable “Auto approve products” and also Enable “Future Publishing Dates on Products” and Save.

For reference, the image below is provided:

After enabling and saving these settings, the seller or admin can schedule the products “Future Publishing date” at the time of the product listing.

When a future publish date is set for new products, they are created as ‘Drafts’ in the Shopify admin and are published on the storefront on the specified date.

Note: For products that were once approved but are now disable, the seller can set up a schedule.

However, products that have never been active can’t be scheduled for publishing if auto-approval is off.

Admins and sellers have the flexibility to remove a scheduled publish date. Once removed, the product will be published on Shopify immediately.

The Future Selling Date on Product feature in the Multivendor Marketplace app for Shopify allows sellers to schedule when their products will become available for purchase.

While the product will appear in the store immediately, customers will only be able to purchase once the scheduled date has passed, based on the time specified.

This feature helps sellers plan product launches and manage availability, ensuring that items aren’t purchasable until the designated release date and time.

To enable the Future Selling Date feature, the admin should go to the Admin Panel, select Configuration, and enable “Future Selling Date on Products” under Product Configuration.

Once the Future Selling Date on Product configuration is enabled by the admin, sellers will have the option to set a future selling date while adding their products.

Whenever a future selling date is set for a product, both the seller and the admin receive instant email notifications.

Note: To view the configuration field on the product edit page, the ‘Auto Approve Product’ option must be enabled for products with a future selling date.

When a seller sets a future selling date for their product in the Multivendor Marketplace Seller panel.

The product will appear on the front end of the store, along with the date on which it will be available for purchase.

Admin and sellers will have the option to remove the future selling date from products.

Once the date is removed, the product will automatically become available for purchase by customers.

With this new feature, you can now set specific time slots for product expiry along with the expiry date.

Once enabled, the admin can configure three predefined time intervals:

• 15 minutes
• 30 minutes
• 1 hour

These options will appear in the date-time picker, allowing more flexibility when setting product expiry.

After enabling this configuration, you’ll see the changes directly on the product add/edit page, making it easier to manage expiry times with precision.

Note: The operation to execute product expiration will run automatically every day at 15-minute intervals.

This feature enables the addition of a prefix to product titles. When activated, the specified prefix will automatically be applied to the product titles.

To enable this configuration, navigate to the marketplace Admin panel >> configuration >> product configuration >> Enable “ add prefix on product name”

Refer – 

By default, the prefix is set to {$pid} which is the unique product ID for the product.

The admin has to option to edit it and use the prefix of their requirement.

Now, once the product is added the prefix option will show up.

And once the product is added the product ID will be added and it will show up in the product.

The prefix value along with the product name will be synced to Shopify.

Both admins and sellers can now mark products as ‘Sold’ directly from their dashboards.

To do this, navigate to the product listing page, click on the three-dot menu next to the desired product, and select the ‘Mark as Sold’ option.

If you mark your product as “Sold”, its inventory will automatically be set to 0. This means the product will appear as “Out of Stock” to customers.

In the Multivendor Marketplace App, you can now set limits on the number of images and tags a seller can add to a specific product type.

To add a product type and tags, you have to enable the “Restrict product type” and “Restrict product tags” configuration from the restriction configuration.

To add product types, go to the Multivendor Marketplace Admin Panel >> Product >> Product Types.

Here, you can add product types, provide the necessary details, and specify limits for product images and tags.

Refer to the screenshots below:

You’ll also need to enable the configurations “Apply limitation on number of product images uploaded”,

and “ Apply limitation on number of product tags” from the restrictions configuration section of the marketplace Admin panel.

Navigate to Marketplace Admin panel >> Configurations >> Restrictions configuration >> Enable,

“Apply limitation on the number of product images uploaded”, and “ Apply limitation on the number of product tags”

Note: The configuration will only be displayed when the product type is enabled; otherwise, it will not be shown.

Refer to the screenshots below:

Now, once a seller adds a new product and selects a specific product type, the number of images and product tags selected for that product type will be restricted.

Note: The “upload image” and “product tag” fields will not be visible in the “add product” section until the product type is selected.

To restrict sellers from viewing unpaid orders, you can enable the “Restrict Seller to View Unpaid Orders” option. 

Follow these steps:

1. Log in to the Admin panel of the Multivendor App.
2. Navigate to Configuration and select Order Configuration.
3. Scroll down to locate the “Restrict Seller to View Unpaid Orders” feature.
4. Enable the option by toggling it on.
5. Click Save to apply the changes.

Once enabled, sellers will only have access to view paid orders. Until the order is marked as paid, it will not be displayed on the seller’s dashboard.

This feature allows the admin to replace the default currency symbol displayed in the seller panel with a custom text/symbol of the admin’s choice wherever the currency symbol appears.

To configure the default currency symbol for your sellers, the Admin needs to navigate to:
Admin Dashboard>General Configuration>Enable Custom Currency Symbol>Enter your Currency Symbol>Save changes.

Admins can now export order payout details effortlessly.

To do so, navigate to: Admin Dashboard > Orders > Order Listing > Export Details.

Upon clicking Export Details, a form will appear. Simply enter the desired date range and select Export Payout Details to complete the process.

We’ve added a new feature in our Multivendor Marketplace app that allows you to translate both the Admin and Seller panels using Google Translate.

With just one configuration, you can choose whether you want to translate only the Admin panel, only the Seller panel, or both.

To enable this feature, simply navigate to Admin Panel >> Configuration >> General Configuration and choose your preferred option.

Once enabled, a Google Translate dropdown will appear at the top-right corner of the selected panel(s).

From there, you can choose your preferred language, and the entire panel will be translated instantly.

This makes it easier for admins and sellers from different regions to use the app in their own language, offering a more user-friendly and accessible experience.

Note : This feature is not compatible with the Weglot Translation featured app. If Weglot is enabled, this feature will not function as expected.

To change the seller’s email address, go to the Seller Listing page, click on “Edit Seller”, then select the “More Actions” button and Change seller email .

Once you click on “Change Seller Email,” a field will appear where you can enter the new email address.

An OTP will be sent for verification to the admin store mail , and upon entering it, the email will be successfully updated.

To enhance security across the platform, we’ve introduced a 2-Step Authentication process for both sellers and admin users.

This added layer of protection ensures that only authorized users can access their accounts.

How It Works:

During login, both sellers and admins will receive a One-Time Password (OTP) via email. This OTP must be entered to complete the login process, effectively verifying the user’s identity.

Admin Login Authentication:

By enabling the “For Admin” option in the settings, the admin will receive an OTP every time they log in. This helps secure access to sensitive backend operations.

Seller Login Authentication:

Admins can choose to enable OTP authentication for sellers as well. Once this setting is active, sellers will be required to verify their email using an OTP during each login.

If the checkbox is selected, this becomes a mandatory step for all sellers.

Customizable Email Templates:

Admins also have the flexibility to personalize the OTP email content. Simply click on the “Click here to edit mail template” link to customize the email according to your brand’s tone and messaging.

Users add an extra layer of login security by enabling SMS Authentication. During login, they enter a mobile number with country code and verify it using an OTP.

Once verified, a login code is sent to verified number every time you sign in, ensuring secure access with each login.

SMS Authentication only works when the Sms Alert feature app is configured.

There is also a feature for admin staff and seller staff login.

Note – If the seller changes the Contact no., he/she needs to verify the no. again at the time of login.

The admin adds an extra layer of security by enabling the Google Authentication option and scanning a QR code with the Google Authenticator app during the first login.

Once linked, a new login code is generated in the app for each login, helping protect access to sensitive backend operations.

There is also a feature for admin staff and seller staff login.

The Admin has the option to create and save internal notes for any seller. These notes are meant for internal reference and are only visible within the marketplace Admin panel.

Steps to Add an Internal Note:

Navigate to: Marketplace Admin Panel → Sellers → Seller Listing
Click on the three dots next to the desired seller and select “Send Message”

In the message window, compose your note and set the “Message Type” to Internal Note

Once submitted, the internal note will be saved and not visible to the seller. These notes are meant for Admin record-keeping and can be reviewed anytime from the Edit Seller section.

Save product as draft :

We have provided a configuration titled “Save product as draft” which, when enabled, allows both the Admin and the Seller to create products in draft status.

Users can schedule the products for publication at a later time.

To enable this setting, navigate to:

Multivendor Marketplace Admin Panel → Configuration → Product Configuration → Enable “Save product as draft”

Once configured, the system allows users to save products as drafts during the creation process:

Case 1 – Auto approve product is disabled.

In this case, only the Admin will have the option to enable the draft product

Case 2 – Auto approve product is enabled.

Both the Admin and the seller will have the option to enable the draft product.

Update the status to approval pending

To proceed, they need to edit the draft product, change the status to “Ready for Approval”, and then click Save.

Now Video upload option is available in product add/edit pages.

It allows sellers and admins to showcase their products more effectively with engaging visual content.

To enable this feature, simply navigate to Admin Panel >> Configuration >> Product Configuration>> Enable Video Support in product media>>Pop message will appear for enabling>>Save changes

Upload Limit: You can upload up to 5 videos at a time.

File Size: Each video file can be up to 20MB.

Supported Format: MOV and .mp4 files are supported at this time.

Note: Make Sure Once You enable the video support in the product media option, you can’t disable it further!

Before enabling the video upload feature, the system will show a warning pop-up message to confirm your action.

This ensures that users are aware of the file requirements and limitations before proceeding.

Now, both sellers and admins can upload videos directly from the Product Media section on the Add/Edit Product pages in Product listing.

Product Variant

Now, it is possible to add up to 2000 variants per product!

Previously, Shopify limited the number of variants to just 100 per product, which often created challenges for merchants managing products with multiple attributes like size, color, material, etc.

But with this significant upgrade, you can now offer far more choices to your customers without needing workarounds

Order listing in Seller Panel:

Previously, the Total Order Amount was only visible to the Admin in the backend panel.

With the latest update, this crucial piece of information is now also available to sellers directly from their seller panel.

Sellers can now view the Total Order Amount under the Order Section of their dashboard, just like the admin does.

This amount represents the complete order value placed by customers, including product prices, taxes, shipping, and other applicable charges.

Product Review listing on Seller Profile page:

Managing multiple sellers on a marketplace can get overwhelming especially when you want to make sure you’re working with vendors who deliver great service and keep customers happy.

That’s why we’ve made a simple but powerful improvement to the Multivendor App: you can now view detailed seller profiles and customer reviews directly from the seller listing screen.

What’s New?

You can now quickly navigate from a seller listing to their store profile and view all customer reviews in one place.

Whether you’re trying to evaluate a new seller, follow up on a support issue, or simply monitor seller performance, this update makes it faster and easier.

Step-by-Step: How to Use the New Feature.

1. Open the Multivendor App
Go to Sellers > Seller Listing. This is where all your registered sellers are listed.

2. Find the Seller You’re Interested In
Let’s say you’ve received a customer complaint and want to double-check that seller’s reputation.

3. Click the Three-Dot Menu
On the right side of the seller’s row, click the three dots to open the quick actions menu.

4. Select “View in Store”
This opens the seller’s public store view inside the app.

5. Click on the “Reviews” Tab
Once you’re on the seller profile page, switch to the “Reviews” tab to see all the customer feedback for that seller sorted and displayed in an easy-to-read format.

In the product configuration, there is an option named “Disabled Products List Send on Mail Once Every Day.”

Once enabled, the system automatically sends an email notification to the admin containing the list of products that are scheduled to be disabled.

The mail is sent one day in advance, ensuring that the admin stays informed and can take necessary action before the products are marked as disabled.

A new configuration named “Seller Wise Restrict Product Tag” has been introduced. This setting works only when the Restricted Product Tag feature is enabled.

With this option, the admin can decide and assign which product tags will be visible for a specific seller.

Once configured, the seller will only be able to see and use the tags that the admin has allowed for them while managing their products.

The Webkul Multivendor app now makes it easier for admins to empower sellers with discount management.

As an admin, you can decide whether sellers are allowed to create discounts directly from their dashboards.

Based on your configuration, sellers will be able to:

1- Create discounts on individual products
2- Create discounts on the overall order

Create Discounts On Products

The admin needs to follow the steps to create discounts on products.

Configuration: Admin End

To configure this feature, follow the path:

Admin Dashboard>>Configuration>>Discount Configuration

Click “Allow Seller to Create Discounts on Products” and save the settings.

As soon as the admin configures these settings, sellers will get the option to create discounts on products from their respective seller panels.

Seller Creating Discount on Product

The seller needs to follow these simple steps to add discounts to products:

Go to the Product section>>Select Discount >>Add Discount button.

Select the discount type (Percentage or Fixed), enter the discount value, and choose the product to apply it to.

Set the start and end dates to define the validity period of the discount, then save changes.

The seller will see all the discounts added to their store in the Discount section.

Create Discounts On Order

The admin needs to follow the steps to create discounts on overall orders.

Configuration: Admin End

To allow sellers to create discounts on the overall order, the admin needs to navigate to:

Admin Dashboard>>Configuration>>Discount Configuration

Enable “Allow Seller to Create Discounts on Overall Order” and save the settings.

Once configured, sellers will have the option to create discounts on the overall order from their respective seller panels.

Seller Creating Discount on Order

The seller needs to follow these steps to create discounts on overall orders:

Go to the Product section of the seller panel.

Select Discount from the drop-down menu.

Click the Add Discount button.

Select the Discount Type (Percentage or Fixed) and enter the discount value. Select ‘Order’ as the discount applies to.

Set the start and end date of your discount as the validity period. Save changes.

The seller will see all discount codes added to their store in the Discount section.

Please note: The overall order discount works based on the seller’s smart collection, and the discount will also be applied seller-wise on the front end.

Discount Status

Scheduled: If the start date is in the future.

Active: If it has started but not yet ended.

Expired: If both the start and end dates have passed.

Front end

In order to display the discount on the front, you need to add the codes to the suggested liquid files (as shown in the screenshot).

So, go to the Multivendor Admin Panel and navigate to:

Configuration >>Instruction for Marketplace >> Scroll down to get the codes for “Discount” >> Copy the code from there & add it to the instructed liquid files.

In this way, the discount will be visible on the front.

The Product Default Media Alt Text configuration helps you manage how the alt attribute is applied to your product images and videos.

• When enabled: The alt attribute will be automatically set to the media file name.
  • Example: If your image/video file name is Textalttext, this will be used as the alt text by default.
• When disabled: The alt attribute will remain empty, allowing you to make your site SEO-friendly description later.

This feature gives you better control over accessibility and search engine optimization, ensuring that your product media is managed the way you prefer.

We have provided a configuration “Replace Product name with Product id in Product title and Product handle” in the Multivendor Marketplace.

Once you enable it, the product ID will be replaced with the product title and product handle.

To enable, the admin needs to navigate to the admin panel of marketplace >> Configuration >> Product Configuration >> enable Replace Product name with Product id in Product title and Product handle.

We have added a configuration in the multivendor marketplace to hide draft products from the admin side.

• If a seller adds a draft product, it will not be visible on the admin side.
• To enable this feature, the admin needs to navigate to:
  Admin Panel → Marketplace → Configuration → Product → Enable Hide Draft Product on Admin Side.
• Please note, this configuration will only be visible if the Save Product as Draft configuration is enabled.

The sellers and the admin can filter the products within the product listing section using product custom fields.

When adding or editing a custom field, the admin will see an option labeled “Available for search.” Once this option is enabled, the custom field becomes available as a filter in the product listing.

Note: This functionality is supported only for Dropdown and Multi-Select custom fields.

After enabling this option, navigate to the Product Listing section, where the custom field can be selected as a filter

The corresponding values of the selected custom field will then be available for filtering:

Additionally, sellers will also be able to filter products using these custom fields from their seller panel.

We have launched a new theme called “Zenith” in the Multivendor Marketplace App. This theme is now available for all stores, including both existing and new users.

Now to Preview or Publish the Zenith Theme, the Admin can now go to the Multivendor Admin Panel >> Configuration >> MVM Themes:

• Preview the theme before applying it.

The Admin can end the preview anytime by clicking the Close Preview button.

• Publish the theme to make it live on the store.

• Revert back to the Classic Theme anytime, if preferred.

This provides greater flexibility and control over your marketplace design and appearance.

Support

If you need any kind of support, just raise a ticket at https://webkul.uvdesk.com/en/.  You can also drop an email to support@webkul.com to get proper assistance.

Thank you for reading this Blog!