Multivendor Marketplace For Zoho Commerce

Ready to supercharge your Zoho Commerce store? Our Multivendor Marketplace for Zoho Commerce app turns your single admin E-commerce store into a marketplace.

Here multiple sellers can showcase their products. You can expand your product offerings, attract more customers and increase sales with our app.

Features of Multivendor Marketplace for Zoho Commerce

For Admins:

• Centralized Control: Manage sellers, products and orders.
• Curate Your Marketplace: Approve or reject seller products.
• Auto Synchronization: Products are synced across your store and marketplace.
• Manage Seller Admins: Grant or revoke access to seller admins.
• Flexible Plans: Offer plans to sellers.
• Transaction Management: Approve or reject transactions.
• Scalability: Add more sellers as your marketplace grows.
• PayPal Payment Platform: Admin can add their PayPal platform details for a smooth payment process.

For Sellers:

• Seller Dashboard: Manage products and orders.
• Order Tracking: See order status.
• Product Showcase: List and customize products with variants and images.
• Task Delegation: Assign tasks to seller admins.
• Order Fulfillment: Mark as shipped.
• PayPal Payment Platform: Sellers can add their PayPal platform details to receive their product sales payments.

Requirements:

Zoho Commerce Account: You have a Zoho Commerce store to integrate with our marketplace app.

Get Started with Multivendor Marketplace for Zoho Commerce

Install our app with your Zoho Commerce store. Click here to sign up for Multivendor Marketplace for Zoho Commerce app.

On this page, you have to fill in your details and sign up for an account.

Now, fill up the details to integrate your Zoho Commerce account into the app.

Here is how you can find the above details to connect your Zoho Commerce account to the multivendor marketplace app.

1. Find the Organization ID, by going to your Zoho Commerce account > Click on Settings 

Under the store Settings dropdown section, click on the Organization Profile.

Click on the organization Profile section, copy the Organization ID from here and paste it into the Multivendor Marketplace for Zoho Commerce.

2. Enter your Store name.
3. Put your Store URL in the Zoho Commerce Store URL.
4. To enter the API URL, click the Zoho Commerce API URL link.  Here you will find all the data centres’ URLs. Fill according to your location.

Click on the connect button after entering all the details. Now you have integrated your Zoho Commerce account into our application.

A pop-up window will show, Sign in again to your Zoho Commerce account.

On the next popup window accept all permissions.

The seller admin setup is completed on the multivendor marketplace for Zoho Commerce. 

Click on Choose a plan for the seller admin.

Click on the next step to continue. You will get the seller admin plan. 

How Admin Can Create Seller Plans?

You have completed the setup process of the seller admin.

Your Zoho Commerce platform has become a multivendor marketplace now. You can create seller plans and manage products and orders directly from your seller admin on your platform.

Navigate to the Seller Plans section in your admin dashboard.

Click the “Add” button to create a new seller plan.

Under the General Tab, Set the plan name, status, price, and validity.

Specify the maximum number of products allowed, commission type (fixed or percentage), and commission rate. Click “Create” to launch your new plan.

Go to the settings tab, and under it click on connections.

Click on the register hook button. Your hook will be successfully registered.

Registering a Webhook will enable the application to connect with Zoho Commerce. This helps the application get real-time order details from Zoho Commerce whenever an event is triggered.

Now, Go to setup instructions.

Find the seller registration and login links in your setup instructions. Share these links with potential sellers.

Click on email configuration on the right sidebar and connect your multivendor account with your email.

In this way, you will get updated with the information about your store. Before starting setup read the guide to SMTP configuration to get a better idea.

Test mail received successfully.

Seller Account Registration and Activation

Sellers can register using the invite link and provide the required details.

After registering on the platform, a seller must wait until the admin approves his registration request. 

To approve the registration request and activate the seller account here are the following steps.

Go to the admin dashboard and click on ‘Seller Companies’

Here you will see the registration request sent by the seller. You can disable and activate a seller ID from here. This gives you complete control over the sellers.

On clicking the action button, you will reach a page where you can update seller info.

When the admin activates the seller’s account his login details will be sent automatically to the seller’s mail.

Now, the seller can access his eCommerce dashboard. On this page, the seller has to fill up his login details, then only he can access his eCommerce dashboard.

 This is the seller dashboard. Here seller can manage his products and orders.

Go to the seller admin on the right sidebar, here you can create a new seller account for another person.

This feature adds flexibility to your seller account. You can also update your seller profile info from this tab.

Update your Seller profile information as per your needs.

Go to the seller under the seller admin tab.

Here you can update your seller company information like address, phone, email and more. Shift to the plan tab to see your activated plan on your account.

Similarly, an admin can also update the seller profile on his admin account by clicking on seller admin under the user section.

Here an admin can update the seller profile from his account.

Adding Products to Multivendor Marketplace For Zoho Commerce

For adding a product to Zoho Commerce. In your seller dashboard, go to the “Products” section.

Click the “Add” button to start creating a new product.

You can see different tabs like image, price and variant in the above section.

Here you can set the price in the ‘price tab’, an image in the ‘image tab’ and if you have a product variant you can simply add it in the ‘variant tab’.

If applicable, add product variants and set prices for each.  Click save to add your product variants.

You can see you have successfully added your product.

You can check if the product has been added to your Zoho Commerce platform. Log in to your Zoho Commerce account. Go to the “Products” section.

Click on the product and scroll down to check if the variant of the product has been added. You can see the product and product variant information is successfully added to your Zoho Commerce account.

Workflow of Multivendor Marketplace for Zoho Commerce

Our application ensures seamless communication between admin and seller accounts, providing real-time updates on order details and status.

Let’s understand this by browsing products on the marketplace and selecting a product to add to the cart.

Go to the checkout page and click on the checkout button.

Add your shipping details and click on the continue button.

Select your shipping method and continue.

Select your payment option and click on your make payment button.

After filling in your card details, pay your order.

Now, you will redirected to a window. Here order ID will be shown.

Workflow of Admin and Seller Dashboard

A seller can check a new order on his seller dashboard by clicking on the order section.

Here the seller can find the new order and check the order ID. For further details click on the order ID number.

You can see more details about the order and it also gives additional functionality to the seller to change the order status and write an order note.

Our application enables you to see the information in real-time. It means whenever Order information is updated on the seller’s part, the admin can see it in real-time on his dashboard.

This will ensure a proper information exchange between the seller and the admin dashboard.

Now, you can notice in the above image that there is no change in the order status and shipping status on the admin account.

To update the status you have to open your Zoho Commerce account and under the order section. Select your order number to update its order and shipping status.

Confirm the order status and shipping status on your Zoho Commerce.

Go to the Admin account check your order status and you will find the updated order status.

Same for your seller account, You will also find the updated order status.

Adding PayPal Payout to Admin & Seller Dashboards

Add the PayPal Payout platform to process the payments between the admin and the sellers.

In this way, the admin can pay the seller for their sold products after deducting their commission and the plan’s cost. 

On the other hand, the seller can receive their payments smoothly from the admin.

To add the PayPal Payout details on the admin platforms, go to the admin dashboard and click on Account details under the Settings section.

The seller can also set up their PayPal Payout email on their seller dashboard by clicking on the settings section.

How Admin Can Manage Their Plans and Commission

Multivendor Marketplace has the necessary tools and resources to enable the admin to manage multiple sellers’ plans and commission on their multivendor store.

The admin can access all the sellers’ records by clicking on the Accounting section under Seller Control. He can find all the order details of different sellers and the commission on the order.

To pay the amount to the sellers on the sales of their products admin can go to the seller commission and pay the sellers through their PayPal account.

Finally, in the Payout Transaction section, the admin can view the payment records that he has made to his sellers.

With a proper transactional record, he can efficiently manage multiple sellers on his store.  

Support

1. For any further queries or customizations, click on Create a Ticket.
2. Explore our top-rated marketplace extensions for popular e-commerce platforms now.