Souriamall – M-commerce adoption by specialized fashion marketplace from Syria

Souriamall is the first online mall in Syria that specialized in fashion. Not only clothes, but they are also dealing in the other categories as well like shoes, accessories, bags, jewellery etc.

Souriamall has added a large number of brands to provide a wide variety to its customers.

In fact, they are offering products in multiple categories as well to provide more choices.

Souriamall offers multiple payment options to its customers from online payment to cash on delivery as well. Because It improves the confidence among the customers to get the product first and make the payment in cash upon delivery.

Apart from that, Souriamall has physical outlets as well. Local people called the “mall” for the same and go over there to make the purchase offline as well.

As Souriamall is a marketplace, it allows other sellers as well to become a seller and can sell their products. Hence, it helps the respective sellers to sell their products to the available large number of acquired customers.

Souriamall attracts Syrian industry and trade leaders from various governorates to display and sell their products directly to the customers.

Webkul is an expert in mobile application development. Over a period of time, Webkul adopted the latest technologies to improve the customer experience with the mobile application.

With the latest design adoption, the mobile application experience improved over the period of time. Due to these factors, the Souriamall team finalized Webkul to build their mobile application.

Using CS-Cart Multi Vendor Mobile App, we develop the mobile application for them for Android. This allows the users to view the seller information as well for the respective products.

The other notable features of the CS-Cart Multi Vendor Mobile App are as follows :

• Vendor listing in the mobile application.
• Unlimited push notifications support.
• Offline mode support.
• Product search optimization.
• Multiple profile creation.
• Default CS-Cart shipping methods support.
• Support multiple currencies.
• Support multiple languages.

The overview of the developed mobile application can be viewed with the help of below mobile screens :

Souriamall team requested to integrate Whatsapp into the mobile application to allow their customers to interact with the shop via Whatsapp.

As per the request, the Webkul team has integrated Whatsapp into the mobile application. Now, a customer can click on the Whatsapp button which is available in the mobile application and can move the conversation over Whatsapp.

It leads to more conversion as the queries of a customer can be quickly addressed. Moreover, that helps to improve customer satisfaction as well.

Mobile is now an essential part of life. The time consumption on mobile per user is increasing day by day. Due to this fact, to make the presence of business in the form of mobile applications is also increasing.

Businesses want to adopt the m-commerce strategy to gain an advantage from the same. For the same reason, the Souriamall team also want to go ahead with the adoption of m-commerce.

After the successful development of the mobile application, the Souriamall team left us a review as well.