User guide for PrestaShop Abandoned Cart Reminder

PrestaShop Abandoned Cart Reminder: Fed up of losing sales constantly due to products being left in the cart and not being purchased by the customers.

Webkul brings you a very efficient abandoned cart module.

With the help of which admin can send automatic emails to customers who have left the website without purchasing their products added in their cart.

The modules helps you send email reminders to your customer about the abandoned products in their cart which helps in increasing the sales.

PrestaShop Abandoned Cart Reminder is a must have extension if you want to increase your sales by converting those abandoned cart of customers and reminding them about the same.

Note: PrestaShop Abandoned Cart Reminder module is compatible with PrestaShop multi-store feature.

• Send automatic mail to the customer in a specific interval.
• Send reminder mails only to the customers who have subscribed to the newsletter.
• Set the time after which the cart will abandon.
• A dedicated tab to view a list of carts abandoned by customers and reminders sent for these carts.
• Add global cart reminder that you want to send to the customers for abandoned carts automatically via cron.
• Add particular reminders and send them to the customers for abandoned carts manually.
• Associate voucher with the remiders.
• Add cart reminder frequency to send reminder mails to the customers for abandoned carts.
• Create custom mail templates and assign them to the reminders.
• PrestaShop Abandoned Cart Reminder support multiple languages.

• Firstly, go to the module manager in the back office and click on ‘upload a module’.
• After that, drag and drop the module file or select the file from the system.
• In this way, the module installation will be successful.

After the successful installation of the module, the admin needs to configure it.

Under configuration, the admin can:

• Choose to send reminder emails to customers who have subscribed to newsletter.
• Set the time after which the cart will abandon.
• Choose to send the reminder emails for carts that customers have abandon for a specified number of days.

Under “Abandoned Cart” tab, the admin can view a list of abandoned carts and reminders sent for these carts.

On clicking the reminder button, the admin can view the number of reminders sent to the customer for an abandoned cart.

Also, you can view on which reminder the customer has opened the email or clicked on the checkout button.

Click on ‘Set cart reminder’ button to add a cart reminder.

Admin can add two types of reminders:

1. Global Reminder
2. Particular Reminder

Adding a global reminder

A global cart reminder works for all the abandoned carts and is sent to the customers for abandoned carts automatically through cron. The admin can add only one global cart reminder.

The admin can add the details like mail template title, subject, description in multiple languages.

Also, the admin can associate a voucher with the cart reminder which a customer will receive in the reminder email.

Note: If amount is selected in ”voucher type’ field, then you can set amount with either Inclusive or Exclusive of tax.

Once saved, the admin can view it under ‘Manage Cart Reminder’.

In a similar way, the admin can add a particular reminder and send it to the customers for their abandoned carts manually.

Also, once the admin has created a global reminder, he won’t be able to create it again. A message for the same will display while adding a particular reminder.

Under “Cart Reminder Frequency”, the admin can create reminders by adding the day(s) and time after which the reminder email is sent to the customers for their abandoned carts.

By default, two cart reminder frequency are available in the module. You can edit the reminder details as per your requirement.

These cart reminders are sent automatically through cron.

Click on Add frequency button to add a new cart reminder frequency.

Under “Mail Template” tab, the admin can create mail templates and assign them to the cart reminders.

In this way, admin can easily create reminders for abandoned cart & can even send a reminder mail to the customers.

For any kind of technical assistance or query, please raise a ticket or send us a mail at support@webkul.com

Also, please explore our Prestashop development services and a vast range of quality Prestashop addons.