Magento 2 Booking Reservation SMS Notification

• Shoppers will receive an SMS notification message right on their phone.
• Buyers will receive SMS at the time of invoice creation.
• Consumers will receive SMS at the time of booking cancellation.
• Also, the Customers will receive the message for successfully placing the order.
• Customers will receive SMS for alert/reminder messages for the booking.
• Configure the booking alert/reminder message to send to the customers.
• Define the days for the alert/reminder message to be sent prior to the actual booking date and time.
• Cron auto sends reminder/alert messages to the customers.
• The admin can also send custom SMS to the mass customers manually.

Accordingly, for Multilingual support, please navigate to Store>Configuration>General >Locale Options. Furthermore, select your desired language from the Locale option.

Additionally, during module translation, navigate to app/code/Webkul/BookingNotification/i18n/en_US.csv.

Open the file named en_US.CSV for editing as shown in the below screenshot.

Then replace the words after the comma(,) on the right in the file with your translated words.

Later on, editing and translating the CSV file, you need to save the translated file name according to your region language and country code such as – de_DE.CSV.

Followed by uploading the translated file to the same folder from where you have obtained it. Now your module translation is complete.

Forthwith, the admin can get the Account SID, Auth Token, and Twilio Phone Number. follow the steps:

Step 1: Go to the web address https://www.twilio.com/ and click on the Start for free button as shown below –

Step 2: Now after clicking on the Start for Free button, the below page will open. Here, the admin will enter their email ID to register on Twilio.

Step 3: Click on the continue button to register a new account or click on the login button to the existing account.

Step4: Click on the continue button to enter OTP received on your email ID.

Once the account gets verified the admin can proceed further.

Step5:

Here, the admin needs to enter their phone number to get it verified.

When the admin clicks on send verification code a code will be sent to their phone number.

Verify the code and move further.

Step 6:

Later on, the admin needs to enter the business details to activate the Twilio on his account.

Now click on Get Started with Twilio button and enter in the dashboard.

Step 7: In the dashboard, you will find the Account SID and Auth Token.

Step 8: Moreover, to get the Twilio phone number tap the Get Phone Numbers link.

Furthermore, it will bring up the below-given page.

Step 10: Click on the next button to complete the process. Now, you can use this phone number on Magento to send the SMS to the customers.

After the module installation, the admin will configure the module settings. Navigating directly from the left menu clicking on Booking System -> Booking Notification -> Configuration Settings  as shown below:

OR
Navigating to Stores -> Configuration -> Webkul -> Notification Setting as shown below:

Here, the admin will:

Auth ID-

• Auth ID: Enter the Auth ID which the admin receives from the Twilio account.
• Token: Enter the Token which the admin receives from the Twilio account.
• Sender Mobile: Enter the mobile number which the admin has got from the Twilio for sending the messages.

Booking Reminder-

• Booking Reminder(Days Before): Set the days to auto-send alert/reminder message to the customer prior to the actual booking date
• (Minutes Before) Booking Reminder: Define the minutes for the alert/reminder message to send to the customers prior to the actual booking time.
• ISD Codes API URL: This API is pre-configured in the module. This API will automatically append the ISD codes with the customers’ phone numbers.

Reminder Messages-

• Default Message: This message will go to the customer when the field is empty.
• Message (Order Place): Customers will receive this message with the order details after successfully placing the order.
• Message (Days Before): Configure the booking alert/reminder message to be sent to the customers prior to the actual booking date.
• (Minutes Before) Message: Configure the booking alert/reminder message to be sent to the customers prior to the actual booking time.
• (Invoice Create) Message: Configure the message to be sent to the customers when the invoice gets created.
• (Cancel Invoice) Message: Configure the message to be sent to the customers when the invoice gets canceled.

The Booking Reservation SMS Reminder module is an absolute solution to keep your customers informed about their bookings like  –

PLACE ORDER:

When the customers successfully place an order. They get messages for the placed orders with order details as depicted below:

INVOICE CREATION:

When the admin generates the invoice from the backend, the Invoice Generated notification will be sent to the customer as shown below.

BOOKING CANCELLATION:

If the admin cancels the booking from the backend, the Booking Cancellation notification will be sent to the customer as per the below image.

REMINDER/ALERT MESSAGES:

Booking alert messages will be sent to the customers on configured date and time. And, this configured date and time should be prior to the actual booking date and time. These messages will remind the customers about their booking date and time.

Note: A cron is set for this module. So, the alert messages will be sent to the customers automatically.

CUSTOM MESSAGES:

The admin can also send custom messages to the customers manually as shown below. For this, the admin will navigate to Booking System -> View Bookings as shown below.

This will navigate the admin to the bookings list.

Now, the admin can-

• View the complete list of the customers.
• Select the bookings for which the admin wants to send the custom messages to the customer.
• Then, select the “Send Notification” option from the “Action” drop-down list.

Clicking the Send Notification option will display a pop up as shown below:

The admin enters the custom message which will be sent to the customer and hit the Continue button.