Laravel Multi Vendor Marketplace Module

To enable or disable the complete module functionality.

Subscription Plans

To enable or disable the Subscription Plan functionality.

Design paid plans that control what each seller can do — how many products they can list, how many staff they can add, and what product types they can sell.

Sellers subscribe to a plan, and you approve or reject their subscription.

Admin Commission Percentage
Here the admin defines to set the global commission % for sellers that will apply to all.

If the admin has set a global commission of 10% for every seller in the marketplace.

When a product is purchased admin will be earning 10% of the product cost as commission.

Product

Approval Required

Select Yes in this setting if approval is required whenever a new product has been added by the seller on the marketplace.

Seller can assign product
eSeller can assign the products from the seller end.

Seller can create product

Seller can create its own product from the seller end.

Seller Product Form

Filling in long product forms is tiresome, so the admin can now control how the seller product form is laid out — per attribute family or globally.

Choose between the classic two-column layout or a stepped form that walks the seller through tabs, with the step navigation running horizontally or vertically.

Admins can reorder attribute groups per family and apply layouts or navigation styles across multiple families, making product creation forms match the seller workflow.

Show Progress Bar

The Progress bar will get visible on seller’s product edit page on seller’s end.

Moderation & Health Configuration

Marketplace quality is easy to measure with the Account Health feature. Every seller receives a composite 0–100 health score built from three live metrics:

• Order cancellation rate over the trailing 30 days.
• Average customer rating over the last 90 days.
• Active seller flags raised in the last 90 days.

Health is colour-coded into bands — Critical (0–33), At Risk (34–66) and Good (67–100) — and is visible both on the seller dashboard and in the admin’s seller list.

A guided explainer page walks sellers through exactly what is hurting their score, so they know what to improve.

Admins can refresh any seller’s score on demand, while sellers can refresh theirs (with a 60-minute cooldown).

Enable Product Flag

Enable the option if you want to enable the product flag.

Condition:
1) Customer must be logged in 
2) When the customer reports the flag on product then the customer needs to place an order

Enable Seller Flag

Enable the option if you want to enable the seller flag.

Condition:
1) Customer must be logged in 
2) When the customer reports the flag on seller then the customer needs to place an order

Show Red Flag on Profile if limit exceeds

After setting up the limit and if limit gets increased it will show the red flag on seller profile page.

Sellers

Show Publicly

The admin can enable this configuration to hide the seller’s shop page from being publicly visible on the ShopFront.

Can View Customers

The admin can enable this configuration to hide customer details from the seller panel.

Seller Approval Required

Select Yes in this setting if approval is required whenever a new seller has been registered in the marketplace.

Order Capabilities

Seller Can Create Invoice

Choose Yes in the setting if you also want to give the seller permission to create an invoice.

Seller Can Create Shipment

Choose Yes in the setting if you want to give the seller also permission to ship the product that has been ordered.

Seller Can Cancel Order

Choose Yes in the setting if you want to give the seller permission to cancel order.

Enable Minimum Order Amount

Now, Enable the option if you want to enable minimum order amount for sellers.

Here the admin defines to set the global commission % for sellers that will apply to all.

If the admin has set a global commission of 10% for every seller in the marketplace.

When a product is purchased admin will be earning 10% of the product cost as commission.

Uploads

Featured Seller

Enable the configuration if you want to show the featured seller on the marketplace landing page.

Limit Count

After adding a certain limit you can set count of how much featured seller will be visible on the storefront.

Popularity Criteria

1) All –This allows the customers to see all other sellers

2) Maximum Orders – Customers can see the seller which have maximum number of orders.

3) Maximum Rating – Customers can see the seller which have maximum ratings.

4) Maximum Products – Customers can see the seller which have maximum products

5) Maximum Sale – Customers can see the seller which have maximum sale

Featured Sellers

The featured seller will gets visible on the marketplace landing page as shown in the image below.

Landing Page

Here are the settings for your Landing Page, where you can provide descriptive information and attract sellers to sell on your marketplace.

The landing page appears when you click Sell on your Frontend.

Let’s move on with each functionality.

Banner Title

Here you can give the main title to your landing page that will act as the main attraction for your seller.

Banner Description

Here you can provide the banner content that will appear on the banner image as provided.

Banner Button Title

Enter the title for the banner button.

Banner Image

Select the banner image for the front end.

Community Count

Add the community count here.

Business Hour

Enter the operating business hour here.

Payment Duration

Enter the payment duration here.

Serviceable codeSet the pin code for the serviceable area for easy shipments.

Feature Title

Set the feature image title here.

Feature Description

Enter the description for the feature section.

Show Features

You can provide the Feature heading, information, and icons below. Once you enter the details you will be able to see that on the landing page:

In the above-mentioned snapshot, you can see the Attracting Features list and you can check the complete product count in the store.

To set the journey page for the customers so they can go through with the states to become sellers.

After settings, customers can see the journey banner on the front end.

Multi-Vendor Marketplace Admin View

On the admin dashboard, click the marketplace icon which is there on the left-hand side to check on the features available in the backend for admin.

Sellers

Here you will find the list of sellers that have registered in your marketplace.

Based on the setting that you have done for Seller Approval in configuration, the status of the seller will also be shown here.

There are two ways to approve or disapprove the seller’s request.

The first option is – Mass update, select the checkbox in front of ID, go to the drop-down option select update then approve or disapprove accordingly.

Mass Refresh account health , for that just click on the Refresh account health and click on agree after that the Seller health:

The second option is Individual update, for that just click on the icon of Approve/Disapprove and choose accordingly regarding the update:

Seller Reviews

Here you will find the reviews as shared by the customer for the particular seller. By default, the status of the reviews remains unapproved.

You need to select the review which you want to update and then from the above drop-down, choose Update and then Approve or Disapprove the review.

Seller Attributes:

Admins can quickly view all seller attributes and even create new ones for sellers to use.

Visible on Signup Page: This attribute appears on the signup page when a seller registers on the website. 

Visible on Profile Page: This attribute appears on the profile page when a seller updates their profile.

Visible on Public Page: This Attribute appears on the seller’s public profile page on the shop front.

Mapping the Seller Attributes:

Step 1: Create the Attributes.
Step 2: Next, map the attributes by dragging and dropping the ‘Mapping’ button and placing them in the correct group.

Seller Dashboard

Payment Request

Payment requests initiated by the seller are listed here. The admin can check all the payment requests here:

Step-by-Step: Release a Payment Request

1. Go to Marketplace >> Sales >> Payment Requests.
2. Payment requests initiated by the sellers are listed here with their status.
3. Select the request and approve it to mark the payout as due for the seller.
4. Use the Bulk Payout Management section to review, approve, and release payments for multiple sellers at once.

Bulk Payout Management

The system allows admins to review, approve, and release payments for multiple sellers at once, ensuring faster and more efficient transaction management.

Step-by-Step: Manage Bulk Payouts

1. Open Marketplace >> Sales >> Payment Requests >> Bulk Payout Management.
2. Select the sellers whose payment requests you want to settle in one go.
3. Review the amounts, then approve the selected requests.
4. Release the payments; the payout transactions are recorded in Sales >> Transactions.

Transactions

Here you will find the list of payout transactions as done by the Admin to the Sellers, also with the amount paid.

Step-by-Step: View Payout Transactions

1. Navigate to Marketplace >> Sales >> Transactions.
2. Here you will find the list of payout transactions made by the Admin to the Sellers, including the amount paid to each seller.
3. Search and filter transactions by seller, amount, or date as needed.

Marketing

Under the Marketing group, the admin can manage the promotional campaigns created by sellers — checkout deals, product discounts, and the product discounts that sellers have joined. This group is further divided into three sections: Checkout Deals, Product Discounts, and Joined Product Discounts.

Checkout Deals

Here you will find all the checkout deals (cart rules) that have been created by the sellers on the marketplace. Each deal lists its name, the seller who created it, its status (active or inactive), the priority (sort order) and the validity period (starts from / ends till).

From here the admin can directly navigate to a seller’s profile by clicking the seller name, and can delete a checkout deal or use the mass delete action to remove multiple deals at once.

Step-by-Step: Moderate Seller Checkout Deals

1. Go to Marketplace >> Marketing >> Checkout Deals.
2. All checkout deals (cart rules) created by sellers are listed with name, seller, status, priority, and validity period.
3. Click the seller name to jump directly to that seller’s profile.
4. Delete a deal with the delete action, or use Mass Delete to remove several deals at once.

Product Discounts

All the product discounts (catalog rules) that have been created by the sellers are listed here. Similar to checkout deals, each record shows the name, seller, status, priority, and the validity period.

The admin can delete an individual product discount or use the mass delete option to remove several discounts in a single action.

Step-by-Step: Moderate Seller Product Discounts

1. Navigate to Marketplace >> Marketing >> Product Discounts.
2. All product discounts (catalog rules) created by sellers are listed here.
3. Delete a single discount or use Mass Delete to remove multiple discounts at once.

Joined Product Discounts

When the admin creates a product discount and sellers join it, the enrollment is tracked here. For every record, you can see the name of the discount, the participant seller, the join status (approved, pending, or disapproved), the discount status, priority, and the validity period.

From here the admin can approve or disapprove a seller’s request to join the discount, either individually or in bulk with the mass update action.

Step-by-Step: Approve Joined Product Discounts

1. Go to Marketplace >> Marketing >> Joined Product Discounts.
2. Enrollments of sellers into admin-created product discounts are listed with their Join Status (approved, pending, or disapproved).
3. Approve or disapprove a seller’s request individually with the action icons.
4. Use the Mass Update action to approve/disapprove multiple enrollments at once.

Flag Reasons

Check the list of created flag reasons for seller profiles.

Select a Seller from the dropdown for which you need to raise the flag.

Enable: Here you can enable or disable the flag reasons features for Marketplace by selecting it Yes or No.

Reasons: Enter the reason for raising the seller flag.

Once you click on Reason you will be able to see the reasons and select accordingly.

Step-by-Step: Create a Flag Reason

1. Navigate to Marketplace >> Configuration >> Flag Reasons.
2. Click Create Flag Reason.
3. Select the flag Type (Product or Seller).
4. Enter the Admin Name (reason text) and set Enable to Yes/No.
5. Save the reason. It now appears in the flag drop-down on the storefront.

Product Flag Reason

Enter the reason for raising the product flag. Once you click on Reason you will be able to see the reasons and select accordingly.

Step-by-Step: Flag a Product on the Storefront

1. Open any product page on the storefront and click the Flag option.
2. Click on the Reason drop-down to see all the flag reasons configured by the admin in Marketplace Configuration >> Flag Reasons.
3. Select the most appropriate reason (Counterfeit, Damaged Product, Wrong Description, etc.).
4. Submit the flag; the flagged product and its reason are reported to the admin for review.

Communications

Now Admin can directly have a communication with their sellers in Laravel Multi Vendor Marketplace as shown in the image below.

1) Admin can send files and sort out the chat history as shown in the image below.

2) The Admin can Block the Seller; after blocking, the seller can also see this in the Seller Communication section.

3) Admin can also Clear Chat History and Exit the Chat as well.

4) The Admin can also use the Search Bar to Search Messages; the text will get highlighted accordingly.

5. Enable direct customer-seller communication for product inquiries, order updates, support, and faster issue resolution.

6. Sellers can directly reply to customer queries and share media files such as images or documents within the conversation for better clarity and communication.

Step-by-Step: Chat with a Seller

1. Go to Marketplace >> Communications.
2. Open the conversation thread for the seller you want to contact.
3. Type your message and send it; you can also attach files.
4. Use the Search Bar to search messages; matching text gets highlighted.
5. Block a seller, Clear Chat History, or Exit the chat as needed.

Inventory Sources

Admin can easily view the complete list of inventory sources created by sellers.

Step-by-Step: View Seller Inventory Sources

1. Navigate to Marketplace >> Configuration >> Inventory Sources.
2. Here the admin can view the complete list of inventory sources created by the sellers.
3. Check the source code, name, and status of each seller-owned inventory source.

Seller Dashboard

Now the seller can use their separate dashboard to perform various seller actions. They will open the marketplace and click on the open shop button.

It will navigate you to the seller registration page to Sign up as a seller. Now the customer can directly create their seller account by entering their details; they also need to provide their Shop URL.

Once you register, your seller account will be created and you can log in to the seller dashboard by clicking on the sign-in button.

Dashboard

Here you can see complete details of your sales report with an intuitive bar graph. Also, with top-selling products and customers.

Stock Threshold: Seller products and their stock-related information.
Products on Top: Shows the list of products that are on top sales.
Top Customers: Shows the list of customers who purchased the product the most.
Top Category: It shows the top category list which is top on sales.

Step-by-Step: Read the Seller Dashboard

1. Log in to the seller panel from the storefront Open Shop / Sign In button.
2. The dashboard shows your sales report as an intuitive bar graph, plus Top Selling Products, Top Customers, Top Category, and stock threshold information.

Manage Profile

Here you can manage your shop profile. Under this section, you need to provide a logo and banner for the shop to be displayed at the front end.

Shop Title: Here you need to provide the title or name of your Shop. It’s a mandatory field.

Shop URL: Here you need to provide the URL for your shop by which your shop will be accessible to your customers.

Store Address: Provide your shop address in this field with full address, city, postcode, country, and state.

Phone Number: Provide a phone number of your shop by which customers can connect with you. It must be unique for all the sellers.

Business Description: Under this section, you can describe your shop to inform customers about the products you sell, and other stuff to make it more informative.

Social Links: In this section, you can provide links to your shop’s social channels like Facebook, Twitter, Pinterest, and LinkedIn.

Meta Description: To improve your shop search ranking on search engines, you can enrich that by providing meta titles and descriptions.

Policies: To keep the purchase transparent between you and your customers, you can provide a Shipping, Return, and also Privacy policy.

Step-by-Step: Update the Shop Profile

1. From the seller panel, go to Profile.
2. Upload the Logo and Banner for the shop.
3. Fill in the Shop Title and Shop URL (mandatory).
4. Provide the Store Address, Phone Number (unique), and Business Description.
5. Add Social Links, Meta Title, Meta Description, and the Shipping, Return, and Privacy Policies.
6. Save the profile; changes appear on the shop page and seller public profile.

Account Health

The seller dashboard exposes the composite 0–100 Account Health score together with the three metrics that feed it, and a guided explainer that tells the seller exactly what is hurting their score and what to improve. Sellers can refresh their own score with a 60-minute cooldown.

Step-by-Step: Improve Your Account Health

1. Go to Performance >> Account Health in the seller panel.
2. Review your composite 0-100 Account Health score and the three metrics that feed it: cancellation rate, average rating, and flags count.
3. Open the guided explainer to see exactly what is hurting your score and what to improve.
4. Click Refresh to recompute your score (one refresh per 60-minute cooldown).

Products

Here you will find the list of products as created by the seller.

Create a New Product: If the product is new, you can also click the Add New Product option and create a new product.

• You can create a simple product that doesn’t have any variations in it.
• For the products which have variations in their size, and color then you can create configurable products.
• If you want to sell some membership or any service then you can create the virtual products.
• The products that need to be downloaded in the form of files go with the downloadable products.
• You can create Booking Products, Grouped Products & Bundled Products also. So you can assign seller products only.

Step-by-Step: Create / Assign a Product

1. Go to Catalog >> Products in the seller panel.
2. Click List Your Product to create a new product (Simple, Configurable, Virtual, Downloadable, Booking, Grouped, or Bundled).
3. Or use Assign Existing Product: type the first three letters of an existing product, select it, and click Sell Yours to sell your own version with your own price and product condition.
4. Fill the required product fields and save. If Product Approval is enabled, the admin must approve the product before it goes live.

Assign an Existing Product

If there is an already existing product on the website and you want to sell the same product of yours but with different prices, just type the first three letters of the product. If the product is already there on the website, you will get that in the search results. Click on Sell Yours to create your version of the existing product. You need to provide the following description of the existing product: Product Condition.

Step-by-Step: Assign an Existing Product

1. Go to Catalog >> Products in the seller panel.
2. Click Assign Existing Product.
3. Type at least the first three letters of the product name in the search field.
4. Select the matching product from the suggestion list.
5. Click Sell Yours to create your own listing of the same product.
6. Set your own selling price and product condition, then save.

Products Review

Here, the seller can check the reviews given by the customer for particular products. The seller can also approve/disapprove the product Review.

Step-by-Step: Manage Product Reviews

1. Go to Performance >> Product Reviews in the seller panel.
2. Check the reviews given by customers for your products.
3. Approve or disapprove each review from the list.

Orders

Here you will find the list of orders as made by the customers for your products.

Clicking the arrow icon, you will find more information on the order along with the invoice and also shipment details.

The seller can also do the following things once he receives the order from the customer.

Invoice: The seller can create an invoice, ship, and cancel the product as mentioned in the snapshot. By clicking on the invoice, it will show a popup with invoice details. The seller can create the invoice.

Once the invoice is created, the seller can also do the shipment by clicking on the ship button. After clicking on create shipment the shipment will generate.

The seller can also cancel the order by clicking on the cancel option.

The seller can also check the refund details of any order. But the refund will be initiated by the admin only.

Step-by-Step: Process an Order

1. Go to Sales >> Orders in the seller panel.
2. Click the arrow icon on an order to open its full details, invoice, and shipment info.
3. Click Invoice to create the invoice in a popup.
4. After invoicing, click Ship to create the shipment.
5. Cancel the order with the Cancel option if required.
6. Refunds are initiated only by the admin; sellers can view the refund details of an order.

RMA Section

Sellers can see the RMA request that has been generated by the Customers/Guests under the RMA section.

Sellers can view all RMA requests with their RMA IDs and click the eye icon to access complete RMA details.

Change RMA status: In this field sellers can select the RMA status as Pending, Declined or Item cancelled. Under the Status Details seller can also see the status regarding the RMA such as RMA Status and Order Status.

Step-by-Step: Handle an RMA Request

1. Go to Sales >> RMA in the seller panel.
2. View all RMA requests with their RMA ID and click the eye icon to open the complete details.
3. Select the RMA status (Pending, Declined, Item Canceled, or resolution-specific statuses) under Change RMA Status.
4. Check RMA Status and Order Status under Status Details.
5. Click Save Changes; the order is cancelled automatically when you select Item Canceled.

RMA Status

Product Return RMA: When the customer/guest creates a new RMA request, its status will be pending. After viewing the RMA requests, the seller can select the RMA status according to the resolution type selected by the customers/guests.

Refund

When the customer/guest selects the resolution type as Refund for completed order, the seller can select the following RMA status:

• RMA Request Accepted: If the admin has accepted the RMA request of the customer/guest, the seller can change the status to RMA Approved.
• Package Received: From here the refund will be initiated and if the seller has received the product from the customer/guest, the seller can change the status to Received Package.
• Declined: If the seller rejects the request submitted by the customer/guest, the seller can select this status.
• Solved: When the customer/guest receives the refund, the seller can use this status.

Cancel Items

When the customer/guest selects the resolution type as Cancel for the pending orders, the seller can select the following RMA status:

• RMA Request Approved: If the seller has accepted the RMA request of the customer/guest, the seller can change the status to RMA Approved.
• Declined: If the seller rejects the request submitted by the customer/guest, the seller can select this status.
• Item Canceled: From here the seller can cancel item by accepting the RMA request of the customer/guest for canceling the ordered items, it can use this status.

After selecting the “Item Canceled” option and clicking the “Save Changes” button, the order gets canceled automatically.

Exchange

When the customer/guest selects the resolution type as Exchange for the pending orders, the seller can select the following RMA status:

• RMA Request Accepted: If the seller accepts the RMA request of the customer/guest, the seller can change the status to RMA Approved.
• Package Dispatched: If the seller ships the new exchange product to the customer/guest, the seller can use this status.
• Declined: If the seller rejects the request submitted by the customer/guest, the seller can select this status.
• Solved: When the customer/guest receives the exchanged product, the seller can use this status.

Note: The Same process is followed by the admin in the Admin -> Marketplace -> RMA section.

Step-by-Step: Update an RMA Status

1. Open an RMA request and scroll to Change RMA Status.
2. Select the status according to the resolution type the customer chose (Refund, Cancel Items, or Exchange).
3. Review the Status Details – RMA Status and Order Status – before confirming.
4. Click Save Changes; the order is cancelled automatically when you pick Item Canceled.

Transactions

Here you will also find the payment request as done by the Admin to the seller. The dashboard here provides details of the total payout done and the amount left unpaid.

Total Sale: Here the Total sales made by the seller appear.
Total Payout: The Amount received by the seller from Admin.
Remaining Payout: Amount that is pending from the Admin and needs to be collected.

You will also get a list of payout transactions.

Step-by-Step: Track Payouts

1. Go to Sales >> Transactions in the seller panel.
2. Check Total Sale, Total Payout (amount received from Admin), and Remaining Payout (pending amount).
3. Review the list of payout transactions received from the admin.

Customers

Here the sellers can also see their customer details who have purchased the products from the sellers. Also, the seller can see the Order count; on clicking the order count the seller can see the details of the Ordered product.

Step-by-Step: View Your Customers

1. Go to Customers in the seller panel.
2. View the customers who purchased products from your store along with their order count.
3. Click an order count to see the details of the ordered products.

Seller Reviews

Here you will also get the list of reviews as given by the customer to the particular seller. The seller has access to view and respond to reviews.

Step-by-Step: Respond to Seller Reviews

1. Go to Performance >> Seller Reviews in the seller panel.
2. View the reviews customers have given to your shop along with the rating and feedback.
3. Read the feedback and respond to the customer directly from the review.

Settings

In the General Section the seller can change the password; additionally the seller can easily manage the locales & currency. The seller can manage only the Locales but currency is the same as the admin panel.

Users

Sellers can also create Sub-sellers. Under the Users Option on the left side, the seller can view all the sub-sellers.

To create a new Sub-seller click on the Create User Button. Now, enter all the details of the new user or sub-seller.

Name: Enter the Name of the user.
Email: Enter the Email of the user.
Phone Number: Enter the user’s Phone number. Phone numbers must be unique for all users.
Role: Select the role of the user.
Status: To Enable the status to be user.
Password: Enter the password.

Role

Sellers can create a custom role for creating the sub-seller and view all the roles in the Role section.

To create a new role click on the Create Role Button and select the fields that you want to give access to the users or sub-sellers.

Step-by-Step: Manage Settings, Users & Roles

1. Open Settings in the seller panel.
2. Under General, change your password and manage the locales (the currency list is the same as the admin panel).
3. Under Users, add your staff / team members so they can log in to the seller panel. The number of users is limited by your plan’s Max Staff.
4. Under Role, create roles and tick the permissions each user gets.
5. Save your changes.

Inventory

The Seller can create their inventory sources for the products and manage stock from the Manage Inventory screen.

Step-by-Step: Manage Inventory

1. Go to Inventories >> Inventory Sources in the seller panel and create your inventory sources.
2. Open Inventories >> Manage Inventory to manage stock levels for your products.
3. Update stock quantities and status directly from the grid.

Data Transfer

Sellers can use CSV or XLS files to upload their products in bulk. Sellers can bulk upload products, saving time by adding multiple products in one go instead of one by one.

Step-by-Step: Bulk Upload Products (Data Transfer)

1. Go to Settings >> Data Transfer in the seller panel.
2. Click Create Import.
3. Choose the Type (Products) and select your CSV / XLS / XLSX file, or download the sample file first.
4. Make sure the file contains all the required fields for the product types you are importing.
5. Save to import all the products in bulk at once.

How to import products in Bulk?

Step 1: Go to the seller panel -> click on Settings >> Data Transfer and click on Create Import button.

Step 2: Under general configurations select the below fields:

• Type: Seller can only import the Products in Bulk.
• File: Choose the file in your desired format (CSV, XLS, XLSX) and kindly make sure you have all the required fields in the file. Note: While importing the product data Simple, Configurable, Bundled & Grouped product types.
• Download Sample: You can also download the sample Product file. Kindly make sure the file you are uploading is similar to this sample file. Note: You need to fill in all the required attributes in the sample file provided for product creation.
• Image Directory Path: Use relative path to /project-root/storage/import/app to store images.
• Upload Images(zip): Upload all the product images through a zip file.
• Action: Kindly select from the settings configuration that you want to Create/Update or Delete the records.
• Validation Strategy: This unique feature allows you to Skip the Errors or to Stop on Errors while importing the data.
• Allowed Errors: This feature allows you how much quantity of errors will get neglected while importing the data.
• Field Separator: This feature allows you to set the fields.
• Process in Queue: This feature allows you to run your import process in a queue.

So now click on the Save Import Button.

Step 3: The import process will begin automatically. Once it is complete, all selected products will be successfully imported.

Step 4: Click on the Validate button to validate the imported file.

Step 5: Once the seller’s product is successfully imported, some details will be displayed:

• Total Records Created: The number of products created successfully.
• Total Records Updated: The number of products updated.
• Total Records Deleted: The number of products deleted.

Congratulations! Your import was successful.

Communications

Now sellers can directly communicate with the admin of Laravel Multi Vendor Marketplace as shown in the image below.

1) Sellers can send files and sort out the chat history as well as shown in the image below.

2) The Seller can also use the Search Bar to Search Messages; the text will get highlighted accordingly.

Step-by-Step: Chat with the Admin & Customers

1. Go to Communications in the seller panel.
2. Open the thread with the Admin (or the Customers tab to chat with buyers).
3. Type a message and send it; you can attach files to the conversation.
4. Use the Search Bar to search messages – matching text gets highlighted.
5. If the admin has blocked you, the block status is shown here in your communication section.

Marketing

Under the seller’s Marketing group, sellers can create their own promotions and also join the product discounts created by the admin.

Product Discounts

Step-by-Step: Create a Product Discount

1. Go to Marketing >> Product Discounts in the seller panel.
2. Click Create Product Discount and set the name, conditions, discount amount, validity period, and status.
3. Save the discount. It appears in the admin’s Marketing >> Product Discounts list for moderation.

Checkout Deals

Step-by-Step: Create a Checkout Deal

1. Go to Marketing >> Checkout Deals in the seller panel.
2. Click Create Checkout Deal and configure the coupon type, action (percent or fixed), discount amount, usage limits, and validity period.
3. Save the deal; you can generate Coupons for it from the coupons tab.

Join Product Discounts

Step-by-Step: Join an Admin Product Discount

1. Go to Marketing >> Product Discounts >> Join in the seller panel.
2. Browse the product discounts created by the admin that allow seller participation.
3. Click Enroll to join a discount, or Withdraw if you no longer want to participate.
4. The admin approves or disapproves your enrollment from Marketplace >> Marketing >> Joined Product Discounts.

Sales Reporting

In the sales report the seller can easily track:

• Total Commission Paid
• Total Sales
• Purchase Funnels, Abandoned Carts
• Total Orders
• Average Order Value
• Tax Collected
• Refunds
• Top Payment Methods

Step-by-Step: Read the Sales Report

1. Go to Reporting >> Sales in the seller panel.
2. Review the key figures: Total Commission Paid, Total Sales, Purchase Funnels / Abandoned Carts, Total Orders, and Average Order Value.
3. Check Tax Collected, Refunds, and Top Payment Methods.

Customers

In the customers report the seller can easily track:

• Total Customers
• Customers With Most Sales
• Customers With Most Orders
• Customers Traffic
• Top Customer Groups
• Customers With the Most Reviews

Step-by-Step: Read the Customers Report

1. Go to Reporting >> Customers in the seller panel.
2. Track Total Customers, Customers With Most Sales, and Customers With Most Orders.
3. Check Customers Traffic, Top Customer Groups, and Customers With the Most Reviews.

Products

In the products report the seller can easily track:

• Sold Products Quantity
• Products Added To Wishlist
• Top Selling Products By Revenue
• Top Selling Products By Quantity
• Products With Most Reviews
• Products With Most Visits

Step-by-Step: Read the Products Report

1. Go to Reporting >> Products in the seller panel.
2. Track Sold Products Quantity and Products Added To Wishlist.
3. Review Top Selling Products By Revenue and By Quantity, plus Products With Most Reviews and Most Visits.

Plans (Seller Subscription)

Sellers subscribe to a plan to use the marketplace. The plan decides which product types the seller can list, the maximum number of products and staff users, the commission deducted from sales, and the menu permissions available in the seller panel.

Step-by-Step: Subscribe to a Plan

1. Go to Plans in the seller panel (a new seller is taken here automatically until an active subscription exists).
2. The available plans are displayed as cards showing the name, price, duration in days, Max Products, Max Staff, Commission, and the menu permissions that are included (ticked) or not (crossed).
3. If you already have an active subscription, a green banner shows your current plan name and status.
4. Click a plan card to open the plan popup with the full description, price, duration, product types, and permission tree.
5. Tick the Terms & Conditions checkbox (read the terms if needed) and click Submit.
6. Complete the payment (free plans are activated instantly; paid plans complete via the selected payment method).
7. Your new subscription becomes active; previous pending subscriptions are cancelled automatically.

Plan History

The seller can view the complete history of purchased subscription plans along with their status and validity period.

Step-by-Step: View Plan History

1. Open Plans and click the History button (or go to Plans >> History).
2. All your current and past subscriptions are listed in the datagrid with the plan name, price, status (active / expired / cancelled / pending), and the validity period.
3. Use the Available Plans button to go back and subscribe to a new plan anytime.