Akeneo Community Edition Long Term Support

Akeneo has long been a trusted solution for businesses managing complex product information across channels. Many organizations still rely on the Community Edition for its flexibility and efficiency.

We understand that your product information management strategy doesn’t stop with a version change.

While Akeneo has shifted its release focus, we are here to ensure that you can continue to operate, scale, and innovate with Akeneo CE for years to come.

Whether you’re looking to maintain, extend, or modernize your Akeneo Community Edition setup, Webkul offers reliable and future-ready support tailored to your business.

About Akeneo CE and the End of New Releases

Akeneo Community Edition (CE) has long served as a reliable, open-source solution for businesses seeking to manage product information effectively.

However, since 2023, Akeneo has shifted its roadmap and development focus toward the Growth and Enterprise Editions.

As a result, no new official releases, updates, or feature enhancements have been introduced to the Community Edition.

According to Akeneo’s official Product Support Dates, Akeneo PIM v7 was released on March 8, 2023, and its support will continue until September 30, 2026.

As per Akeneo CEO Fred de Gombert, Akeneo’s shift toward SaaS with its Serenity platform reflects the natural end of new releases for both the Community Edition and PaaS (Flexibility).

The company is now fully focused on delivering its SaaS product, integrating popular PaaS features into Serenity, and offering extended support for PaaS v7 until September 2026.

You can also verify directly from the Akeneo CE GitHub releases page, where the latest release activity reflects this transition.

Community members have actively raised concerns on GitHub, highlighting the growing need for ongoing support and maintenance.

However, official community support is no longer available for the community edition. 

A few representative issues include:

PHP Version Compatibility
Issue #20524 – Difficulty upgrading to newer PHP versions due to lack of support, which may limit hosting and security flexibility.

Dashboard Display Bug
Issue #20526 – Categories with uppercase codes do not appear in the Data Quality Insights dashboard, affecting data visibility and reporting.

Enhancement Request for S3 Integration
Issue #20522 – Inability to store assets on Amazon S3, limiting cloud storage options for media files.

Aekeno Amazon S3 integration is already available with Webkul.

Image Upload Bug
Issue #20395 – Users report failures when uploading product images in Akeneo v7.0.50, affecting catalog enrichment workflows.

Discontinuation of Community Edition Bundles from Akeneo Store

In addition to halting new releases for the Community Edition, Akeneo has also removed all CE-specific bundles from its official marketplace.

This includes extensions and modules that were previously available for Community Edition users.

This removal signals a strategic shift in focus toward the Growth and Enterprise Editions.

It suggests that official support, enhancements, and ecosystem tools for Akeneo CE may no longer be maintained by the Akeneo team.

As a result, businesses relying on Akeneo CE may face increasing difficulty in accessing official extensions, compatibility updates, and platform-level improvements.

To bridge this gap, Webkul offers a wide range of pre-developed Akeneo modules and custom solutions.

These help Community Edition users continue enhancing and scaling their PIM systems without disruption. Ask ChatGPT

What This Means for Akeneo CE Users

Although the Community Edition remains functional, businesses may now encounter:

• Compatibility issues with modern server environments and libraries
  
• Reduced support for new features, tools, and third-party integrations.
  
• Delays in resolving bugs or introducing essential enhancements
  
• Higher dependency on internal technical teams or external experts

Webkul’s Role in Ensuring Continuity

Webkul helps organizations continue leveraging Akeneo CE with confidence by delivering long-term support, patch management, module development, and integration services. 

Our solutions are designed to bridge the gap left by the absence of official releases and support, ensuring your PIM remains secure, efficient, and adaptable.

End-to-End Support for Akeneo CE

Long-Term Maintenance and Version Stability

We ensure your Akeneo CE instance remains secure, compatible, and stable by:

• Performing system health checks and routine maintenance
  
• Updating dependencies like PHP, Symfony, and MySQL
  
• Applying custom patches and performance fixes
  
• Ensuring continued compatibility with key third-party integrations

Seamless Integrations

Whether you need to connect Akeneo with your eCommerce store, ERP, CRM, or marketplace channel, we offer:

• Ready-made and custom-built integrations for Magento, Shopify, WooCommerce, eBay, and more
  
• API enhancements and middleware for specific business flows
  
• Data synchronization and automation tailored to your internal systems

Extensive Library of Pre-Built Modules

Webkul offers one of the largest collections of Akeneo modules and extensions, including:

• Marketplace and multichannel connectors
  
• Data import/export enhancements
  
• Custom attribute, family, and workflow tools
   

These modules help you quickly extend Akeneo’s capabilities without high development costs or delays.

Akeneo Development Service

When you need something tailored to your business, we can provie you custom development service for Akeneo:

• Build entirely new features and interfaces
  
• Extend or modify existing modules
  
• Add enterprise-like capabilities to CE through custom development

Performance and Scalability Improvements

To help you grow with confidence, we provide:

• Optimized product import/export processes
  
• Scalable architecture recommendations
  
• Caching and database optimization strategies

Akeneo Migration Service

If you plan to migrate to another edition or opensource platform in the future like UnoPim, we help ensure:

• Complete data preservation and integrity
  
• Smooth migration paths with minimal disruption
  
• Support during evaluation and transition phases

Build with Confidence – Stay Supported Long Term

Akeneo CE may no longer receive new releases, but it continues to be a capable and valuable solution for many organizations.

Webkul ensures that your platform remains fully functional, optimized, and aligned with your evolving business needs.

Contact us today to explore support options, technical assessments, or integration solutions.