Developer Relations & Community Management
We are looking for persuasive people to join us in developing effective formal relationships with customers/clients and Maintain relations between the community and developers.
Developer Relations & Community Management
We are looking for persuasive people to join us in developing effective formal relationships with customers/clients and Maintain relations between the community and developers.
| Experience | 1-3 years |
| Openings | 1 |
| CTC | Best in the Industry |
| Interview Process | Written Test, Face to Face Interview, HR-round |
What you will be doing at Webkul?
- Maintain relations between the community and developers.
- Educating the community about the product.
- Creating suitable product content (Videos, Blogs, Newsletters, Articles, etc).
- Organizing events, talks, meetings,s, etc. to increase awareness of the product.
- Taking feedback regularly from the community.
- Interact and Community management.
- Community Development.
- Prepare SOW document regarding client requirements which include defining workflows and flow diagrams
- Managing project delivery(It covers check of all the SOW points agreed)
- Preparation of necessary docs(RFP, SOW, NDAs, and POC) for the client's requirement.
- Understanding the default software/applications products and services of Webkul and its functionalities(at the workflow level) for a personalized explanation of the same to the clients.
- Market research of the products.
- Responsible for new partnerships of the organization, acting as a bridge between the client side and the organization.
- Requirement gathering for web and app development projects
- Handling customer's pre-sales and post-sales queries over various communication mediums like calls/emails/ skype/ helpdesk/ social networking sites
- Assigning the technical queries/issues of clients to the technical departments.
- Preparing a full User guide(technical doc/content) of the products for Webkul’s products, Services, and customers in written and video format as well.
Meetups & Conferences
We have organised a set of meetups and workshops to engage with the community -
Requirements:
1. Sound Knowledge of Opensource & Git Hub is required.
2. Working experience in Laravel will be a plus.
3. IT industry experience is preferred.
4. A Technical background is required in qualification.
5. Knowledge of Web and app end technology.
6. Good observation of technical workflow in the app, websites, and software tools.
7. Must have experience in technical project sales and project handling.
8. Learning new software tools, platforms, and tech stacks.
9. Updated with the latest technologies and market leaders.
10. Excellent presentation and emailing skills.
11. Should be Excellent in communication as well as written English
12. Knowledge of eCommerce platforms(like Magento, Opencart, Bagisto, Shopify
13. WooCommerce, etc) would be considered a plus point.
14. Good knowledge of the E-Commerce industry modules will be considered a plus point.
15. Basic knowledge of tech stacks like PHP, React JS, Android, iOS, Flutter, APIs, etc along with integration work will be considered as a high plus point.
