{"id":99384,"date":"2017-10-26T11:38:39","date_gmt":"2017-10-26T11:38:39","guid":{"rendered":"https:\/\/webkul.com\/blog\/?p=99384"},"modified":"2026-06-16T05:33:54","modified_gmt":"2026-06-16T05:33:54","slug":"cs-cart-delivery-feedback-system","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/cs-cart-delivery-feedback-system\/","title":{"rendered":"User Guide For CS-Cart Delivery Feedback System"},"content":{"rendered":"<p style=\"text-align: justify;\"><a href=\"https:\/\/store.webkul.com\/CS-Cart-Delivery-Feedback-System.html\" target=\"_blank\" rel=\"noopener\">CS-Cart Delivery Feedback System<\/a> allows store owners to collect customer feedback after an order is delivered.<\/p>\n<p style=\"text-align: justify;\">Customer feedback is essential for understanding customer satisfaction, improving services, and providing a better shopping experience.<\/p>\n<p style=\"text-align: justify;\">So, gather customer feedback smartly by adding a simple feedback form with the desired fields &amp; potential questions to improve the user experience.<\/p>\n<p style=\"text-align: justify;\">CS-Cart Delivery Feedback System is the perfect add-on that provides an organized customer delivery feedback system.<\/p>\n<p style=\"text-align: justify;\">Install it today in your CS-Cart store &amp; gather candid customer feedback.<\/p>\n<p>Check a brief overview of the plugin &#8211;<\/p>\n<div class=\"wp-block-wk-block-youtube-video wk-block--yt-video wk-block-yt-classic components-placeholder\">\n<div class=\"wk-block--yt-video-frame\">\n<div class=\"wk-block--yt-video-frame-request\" data-plyr-provider=\"youtube\" data-plyr-embed-id=\"Z4lgxV010cY\">\n<div class=\"components-placeholder__instructions\">Z4lgxV010cY<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\">Features &amp; Benefits<\/h3>\n<\/div>\n<div class=\"panel-body\">\n<ul>\n<li>Well integrated with both CS-Cart and CS-Cart Multi-vendor.<\/li>\n<li>Functionality to add\/remove custom question fields for the customer feedback form.<\/li>\n<li>Option to add the star rating for any potential questions.<\/li>\n<li>Functionality to manage email templates for customers to get delivery feedback.<\/li>\n<li>Works well with both old\/new email templates.<\/li>\n<li>A separate tab in the order detail page at the front end is provided for the customer to submit feedback.<\/li>\n<li>Option to hide\/keep\/modify the submitted feedback response at the front end as per the add-on&#8217;s settings at the admin end.<\/li>\n<li>Functionality to set the order status to which the email notification will be sent to the customer.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div class=\"wk-index-wrap\">\n<h3 class=\"index-title\">Flow Of Installation And Configuration:<\/h3>\n<\/div>\n<p>When you download the\u00a0<strong>\u201cCS-Cart Delivery Feedback System\u201d<\/strong>, you\u2019ll get one zip file and the install.txt file. Read it carefully and follow it. After that, install the zip file.<\/p>\n<p>Navigate to\u00a0<strong>Add-ons &gt;<\/strong>\u00a0<strong>Downloaded add-ons<\/strong>\u00a0and click on the settings icon, from here you can manually install the zip file as shown below:<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-543431 size-full\" style=\"filter: invert(0);\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/manualinstallation.webp\" alt=\"manualinstallation\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/manualinstallation.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/manualinstallation-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/manualinstallation-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/manualinstallation-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/manualinstallation-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/manualinstallation-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/manualinstallation-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<p>Click on\u00a0<strong>\u201cLocal\u201d<\/strong>\u00a0to browse the zip file and then click on\u00a0<strong>\u201cUpload &amp; Install\u201d<\/strong>\u00a0as shown below in the snapshot.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-543432 size-full\" style=\"filter: invert(0);\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/uploadfile.webp\" alt=\"uploadfile\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/uploadfile.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/uploadfile-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/uploadfile-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/uploadfile-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/uploadfile-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/uploadfile-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/uploadfile-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<div class=\"wk-index-wrap\">\n<h3 class=\"index-title\">Activate Add-on<\/h3>\n<\/div>\n<p>Once you install and activate the <strong>CS-Cart Delivery Feedback System<\/strong>, you can begin configuring its settings.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-543439 size-full\" style=\"filter: invert(0);\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/acivateaddon-1.webp\" alt=\"acivateaddon\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/acivateaddon-1.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/acivateaddon-1-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/acivateaddon-1-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/acivateaddon-1-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/acivateaddon-1-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/acivateaddon-1-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/acivateaddon-1-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<div class=\"panel panel-info\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\">Addon Configuration<\/h3>\n<\/div>\n<div class=\"panel-body\">\n<p>After successfully installing the add-on, we need to configure and manage its settings.<\/p>\n<p>In General Settings, there is an option to :<\/p>\n<ol>\n<li>Set the order status to which you want to send the mail notification to a customer for submitting feedback.<\/li>\n<li>Set the customer action on the submitted feedback. As the customer will submit feedback from the front end, you can either allow viewing &amp; editing of the submitted feedback or hide it from the front end.<\/li>\n<li>Check the box to send the mail on behalf of the customer to notify the order department &amp; notify the store owner after the customer has submitted the feedback.<\/li>\n<li>Select &#8220;<strong>Yes<\/strong>&#8221; to send a separate delivery feedback email to the customer.<br \/>\nIf you select &#8220;No&#8221;, you can add the provided link to the email notification body of the desired order status.<br \/>\nBy clicking that link, the customer will get redirected to the feedback form available at the frontend.<\/li>\n<\/ol>\n<p><img decoding=\"async\" class=\"alignnone wp-image-543442 size-full\" style=\"filter: invert(0);\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/generalsettings1.webp\" alt=\"generalsettings1\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/generalsettings1.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/generalsettings1-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/generalsettings1-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/generalsettings1-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/generalsettings1-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/generalsettings1-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/generalsettings1-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<p>Further, there is a section, <strong>Delivery Feedback Template, <\/strong>where you can set the desired template using the placeholders provided in the notes.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-543443 size-full\" style=\"filter: invert(0);\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/generalsetting2.webp\" alt=\"generalsetting2\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/generalsetting2.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/generalsetting2-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/generalsetting2-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/generalsetting2-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/generalsetting2-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/generalsetting2-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/generalsetting2-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<p>The next tab is for adding custom fields and potential questions for the feedback form.<\/p>\n<p>You can add the question, select the response type (including star rating), and make it a mandatory field by checking the box.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-543445 size-full\" style=\"filter: invert(0);\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/customfield.webp\" alt=\"customfield\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/customfield.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/customfield-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/customfield-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/customfield-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/customfield-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/customfield-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/customfield-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<p>The email template for the customer, as per the new email templating feature, can be viewed &amp; updated here.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-543449 size-full\" style=\"filter: invert(0);\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/deliveryfeedbackemailtemplate.webp\" alt=\"deliveryfeedbackemailtemplate\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/deliveryfeedbackemailtemplate.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/deliveryfeedbackemailtemplate-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/deliveryfeedbackemailtemplate-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/deliveryfeedbackemailtemplate-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/deliveryfeedbackemailtemplate-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/deliveryfeedbackemailtemplate-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/deliveryfeedbackemailtemplate-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<\/div>\n<\/div>\n<div class=\"panel panel-info\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\"><i class=\"fa fa-user\"><\/i>Front End View<\/h3>\n<\/div>\n<div class=\"panel-body\">\n<p>On the order details page, the customer will be able to view a <strong>tab<\/strong> for the <strong>Delivery Feedback<\/strong> form at the particular order status as per the add-on configuration.<\/p>\n<p>You can send the feedback form link to the customer in the email notification. So this way, the customer can submit the feedback.<\/p>\n<p>Store owner &amp; order department will be notified via email on successful feedback submission\u00a0as per the addon settings.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-543453 size-full\" style=\"filter: invert(0);\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/feedbackform.webp\" alt=\"feedbackform\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/feedbackform.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/feedbackform-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/feedbackform-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/feedbackform-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/feedbackform-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/feedbackform-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/feedbackform-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<p>After submission of this form, this feedback response will be hidden if the &#8220;<strong>Customer Action<\/strong>&#8220;<strong>\u00a0<\/strong>field at the backend is set as &#8220;<strong>Hide Feedback<\/strong>&#8220;.<\/p>\n<p>If you set &#8220;<strong>View Feedback<\/strong>&#8221; in this field, then the customer will be able to view the submitted response as shown below.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-543454 size-full\" style=\"filter: invert(0);\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/submitform.webp\" alt=\"submitform\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/submitform.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/submitform-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/submitform-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/submitform-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/submitform-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/submitform-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/submitform-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<p>If you set &#8220;<strong>Allow Edit Feedback<\/strong>&#8221; in this field, then the customer will be able to view the submitted response as shown below.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-543455 size-full\" style=\"filter: invert(0);\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/updatefeedback.webp\" alt=\"updatefeedback\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/updatefeedback.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/updatefeedback-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/updatefeedback-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/updatefeedback-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/updatefeedback-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/updatefeedback-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/updatefeedback-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<\/div>\n<\/div>\n<div class=\"panel-body\">\n<div class=\"panel panel-info\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\">Back End View<\/h3>\n<\/div>\n<div><\/div>\n<div class=\"panel-body\">Admin\/vendor can see the submitted response at the backend.<\/div>\n<div><\/div>\n<div class=\"panel-body\">Go to the order details page. Click on Add-ons to check the customer feedback for that particular order.<\/div>\n<div><\/div>\n<div class=\"panel-body\"><img decoding=\"async\" class=\"alignnone wp-image-543456 size-full\" style=\"filter: invert(0);\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/adminform.webp\" alt=\"adminform\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/adminform.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/adminform-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/adminform-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/adminform-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/adminform-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/adminform-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/10\/adminform-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/div>\n<\/div>\n<div class=\"panel-body\">\n<div class=\"panel panel-info\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\"><i class=\"fa fa-desktop\"><\/i>Support<\/h3>\n<\/div>\n<div class=\"panel-body\">\n<div class=\"alert alert-info\">\n<div class=\"panel panel-info\">\n<div class=\"panel-body\">\n<div class=\"panel panel-info\">\n<div class=\"panel-body\">\n<div class=\"panel panel-danger\">\n<div class=\"panel panel-danger\">\n<div class=\"panel panel-danger\">\n<div class=\"panel panel-danger\">\n<div class=\"panel panel-danger\">\n<p>If you have any questions, suggestions, or customization requests, feel free to contact us at\u00a0<a href=\"mailto:support@webkul.com\" target=\"_blank\" rel=\"noreferrer noopener\">support@webkul.com<\/a>\u00a0or submit a ticket at\u00a0<a class=\"wk-external-link\" href=\"http:\/\/webkul.uvdesk.com\/\" target=\"_blank\" rel=\"noreferrer noopener external nofollow\" data-wpel-link=\"external\">webkul.uvdesk.com.<\/a><\/p>\n<p>Explore our premium-quality\u00a0<a href=\"https:\/\/store.webkul.com\/CS-Cart.html\" target=\"_blank\" rel=\"noreferrer noopener\" data-wpel-link=\"internal\">CS Cart Extensions<\/a>\u00a0to enhance your store functionality.<\/p>\n<p>You can also explore our\u00a0<a href=\"https:\/\/webkul.com\/cs-cart-development\/\" target=\"_blank\" rel=\"noreferrer noopener\" data-wpel-link=\"internal\">CS-Cart Development Services<\/a>\u00a0and\u00a0<a class=\"wk-external-link\" href=\"https:\/\/marketplace.cs-cart.com\/\" target=\"_blank\" rel=\"noreferrer noopener external nofollow\" data-wpel-link=\"external\">Quality\u00a0CS-Cart add-ons<\/a>.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>CS-Cart Delivery Feedback System allows store owners to collect customer feedback after an order is delivered. Customer feedback is essential for understanding customer satisfaction, improving services, and providing a better shopping experience. So, gather customer feedback smartly by adding a simple feedback form with the desired fields &amp; potential questions to improve the user experience. <a href=\"https:\/\/webkul.com\/blog\/cs-cart-delivery-feedback-system\/\">[&#8230;]<\/a><\/p>\n","protected":false},"author":108,"featured_media":100114,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1496,5643],"tags":[5646,5645,5644],"class_list":["post-99384","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cs-cart","category-delivery-feedback-system","tag-cs-cart-delivery-feedback-system","tag-delivery-feedback-system","tag-feedback-form"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>CS-Cart Delivery Feedback System | Feedback Form in CS-Cart<\/title>\n<meta name=\"description\" content=\"Gather customer feedback in 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