{"id":82960,"date":"2017-05-08T15:42:49","date_gmt":"2017-05-08T15:42:49","guid":{"rendered":"https:\/\/webkul.com\/blog\/?p=82960"},"modified":"2024-10-25T10:48:48","modified_gmt":"2024-10-25T10:48:48","slug":"facebook-chat-bot-for-magento","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/facebook-chat-bot-for-magento\/","title":{"rendered":"Facebook Chat Bot for Magento"},"content":{"rendered":"<p>Chat Bots are programs created for doing conversation with the end users. You can set up Chat Bot for your Facebook Business Page where the users can ask questions and get replies from the Chat Bot.<\/p>\n<p>The Facebook Chat Bot for Magento shows various information about the store products.<\/p>\n<p>The store owner can set up various templates for the Chat Bot Messages. The Chat Bot can display product search results, show available options, or display more images of a product.<\/p>\n<p>The Chat Bot keeps on interacting with the users by sending them messages or showing a random product from the store.<\/p>\n<p><strong>Note<\/strong> &#8211;\u00a0Facebook requires the endpoint to run over https, so before using this Facebook Chatbot extension please make sure your website should be hosted under HTTPS.<\/p>\n<p>Transitioning from Magento 1? Explore <a href=\"https:\/\/webkul.com\/openmage-upgrade-services\/\" target=\"_blank\" rel=\"noopener\">OpenMage Upgrade Services<\/a> to ensure your store remains secure and up-to-date<\/p>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div>\n<h3 class=\"panel-title\">Features of Facebook Chat Bot for Magento<\/h3>\n<\/div>\n<\/div>\n<div class=\"panel-body\">\n<div>\n<ul>\n<li>Set the chat bot status as enabled\/disabled.<\/li>\n<li>Add message content for greeting, salutation, not found, product search.<\/li>\n<li>The users can search for products within the messenger.<\/li>\n<li>The chat bots show the available options in a product.<\/li>\n<li>View additional images of the products.<\/li>\n<li>Specify the number of products and categories to show.<\/li>\n<li>Store URL link for viewing product on the store.<\/li>\n<li>Supports multiple languages translations.<\/li>\n<li>The module source code is open for customization.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div>\n<h3 class=\"panel-title\">Installation<\/h3>\n<\/div>\n<\/div>\n<div class=\"panel-body\">\n<div>\n<p>Extract the downloaded zip file and copy<strong> app <\/strong>folder to the root directory of the magento.<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/magento-facebook-chat-bot-copy-folder-to-magento-root.png\"><img decoding=\"async\" class=\"alignnone size-full wp-image-82975\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/magento-facebook-chat-bot-copy-folder-to-magento-root.png\" alt=\"magento facebook chat bot - copy folder to magento root\" width=\"1302\" height=\"540\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/magento-facebook-chat-bot-copy-folder-to-magento-root.png 1302w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/magento-facebook-chat-bot-copy-folder-to-magento-root-250x104.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/magento-facebook-chat-bot-copy-folder-to-magento-root-300x124.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/magento-facebook-chat-bot-copy-folder-to-magento-root-768x319.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/magento-facebook-chat-bot-copy-folder-to-magento-root-1200x498.png 1200w\" sizes=\"(max-width: 1302px) 100vw, 1302px\" loading=\"lazy\" \/><\/a><\/p>\n<p>After copying the folders, you need to flush the cache storage from magento back-end. Navigate through<strong>\u00a0System&gt;Cache management\u00a0<\/strong>and click <strong>Select All<\/strong>.<\/p>\n<p>Then click <strong>Flush Cache Storage<\/strong> button as shown below:<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/03\/2017-03-01_16-02-24.png\"><img decoding=\"async\" class=\"alignnone wp-image-76249 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/03\/2017-03-01_16-02-24.png\" alt=\"Cache management\" width=\"1349\" height=\"903\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/03\/2017-03-01_16-02-24.png 1349w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/03\/2017-03-01_16-02-24-250x167.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/03\/2017-03-01_16-02-24-300x201.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/03\/2017-03-01_16-02-24-768x514.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/03\/2017-03-01_16-02-24-1200x803.png 1200w\" sizes=\"(max-width: 1349px) 100vw, 1349px\" loading=\"lazy\" \/><\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div>\n<h3 class=\"panel-title\">Language Translation<\/h3>\n<\/div>\n<\/div>\n<div class=\"panel-body\">\n<div>\n<p>After the module installation, you need to unzip the folder and click on src folder. Inside that folder, you will find app folder.<\/p>\n<p>Click on the app folder. And you will get locale and inside that, you will find the language folder in the\u00a0English language as en_US.<\/p>\n<p>Now follow the same path and open the locale folder where you have installed the Magento. And go inside the locale folder and create a new folder.<\/p>\n<p>Set folder name with the language for which you want to translate your module content.<\/p>\n<p>Now edit the language CSV file and then upload it to your server inside the locale folder.<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/02\/quote-1.png\"><img decoding=\"async\" class=\"alignnone wp-image-73747 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/02\/quote-1.png\" alt=\"Language Translation\" width=\"1366\" height=\"309\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/02\/quote-1.png 1366w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/02\/quote-1-250x57.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/02\/quote-1-300x68.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/02\/quote-1-768x174.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/02\/quote-1-1200x271.png 1200w\" sizes=\"(max-width: 1366px) 100vw, 1366px\" loading=\"lazy\" \/><\/a><\/p>\n<p>Before uploading the CSV file, open and edit it with the translated keywords.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div>\n<h3 class=\"panel-title\">Facebook Configuration<\/h3>\n<\/div>\n<\/div>\n<div class=\"panel-body\">\n<div>\n<p>Before doing the module configuration, please log in to your Facebook account and visit <a href=\"https:\/\/developers.facebook.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">this<\/a> link. The following page will open, <strong>create a new app<\/strong>.<\/p>\n<p>Enter any display name for this new app and then enter your contact email.<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/magento-facebook-chat-bot-create-app-1.png\"><img decoding=\"async\" class=\"alignnone wp-image-97356 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/magento-facebook-chat-bot-create-app-1.png\" alt=\"Facebook Configure\" width=\"1036\" height=\"482\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/magento-facebook-chat-bot-create-app-1.png 1036w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/magento-facebook-chat-bot-create-app-1-250x116.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/magento-facebook-chat-bot-create-app-1-300x140.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/magento-facebook-chat-bot-create-app-1-768x357.png 768w\" sizes=\"(max-width: 1036px) 100vw, 1036px\" loading=\"lazy\" \/><\/a><\/p>\n<p>After creating the new app successfully, scroll down the page, and click <strong>Get Started<\/strong> in <strong>Messenger<\/strong> section. Please view the screenshot below:<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/magento-facebook-chat-bot-messenger-get-started.png\"><img decoding=\"async\" class=\"alignnone wp-image-83039 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/magento-facebook-chat-bot-messenger-get-started.png\" alt=\"magento facebook chat bot - messenger get started\" width=\"1336\" height=\"767\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/magento-facebook-chat-bot-messenger-get-started.png 1336w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/magento-facebook-chat-bot-messenger-get-started-250x144.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/magento-facebook-chat-bot-messenger-get-started-300x172.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/magento-facebook-chat-bot-messenger-get-started-768x441.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/magento-facebook-chat-bot-messenger-get-started-1200x689.png 1200w\" sizes=\"(max-width: 1336px) 100vw, 1336px\" loading=\"lazy\" \/><\/a><\/p>\n<p>Then, select your Facebook Business Page for which you want to use Chat Bot.<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_15-06-51.png\"><img decoding=\"async\" class=\"alignnone wp-image-83040 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_15-06-51.png\" alt=\"select facebook page\" width=\"1366\" height=\"768\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_15-06-51.png 1366w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_15-06-51-250x141.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_15-06-51-300x169.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_15-06-51-768x432.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_15-06-51-1200x675.png 1200w\" sizes=\"(max-width: 1366px) 100vw, 1366px\" loading=\"lazy\" \/><\/a><\/p>\n<p>A pop-window will appear, click Continue to proceed to next step.<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_15-07-14.png\"><img decoding=\"async\" class=\"alignnone size-full wp-image-83044\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_15-07-14.png\" alt=\"security verification\" width=\"1365\" height=\"721\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_15-07-14.png 1365w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_15-07-14-250x132.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_15-07-14-300x158.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_15-07-14-768x406.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_15-07-14-1200x634.png 1200w\" sizes=\"(max-width: 1365px) 100vw, 1365px\" loading=\"lazy\" \/><\/a><\/p>\n<p>Another pop-up window will open, Click OK.<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_15-07-29.png\"><img decoding=\"async\" class=\"alignnone size-full wp-image-83045\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_15-07-29.png\" alt=\"security verfication2\" width=\"1365\" height=\"725\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_15-07-29.png 1365w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_15-07-29-250x133.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_15-07-29-300x159.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_15-07-29-768x408.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_15-07-29-1200x637.png 1200w\" sizes=\"(max-width: 1365px) 100vw, 1365px\" loading=\"lazy\" \/><\/a><\/p>\n<p>Now select your Facebook Business page and copy your Access Token created. After that, click Setup Webhooks as visible in the screenshot.<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_15-07-45-1.png\"><img decoding=\"async\" class=\"alignnone wp-image-97363 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_15-07-45-1.png\" alt=\"Access Token\" width=\"1366\" height=\"768\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_15-07-45-1.png 1366w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_15-07-45-1-250x141.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_15-07-45-1-300x169.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_15-07-45-1-768x432.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_15-07-45-1-1200x675.png 1200w\" sizes=\"(max-width: 1366px) 100vw, 1366px\" loading=\"lazy\" \/><\/a><\/p>\n<p>New Page Subscription will appear. Enter your store URL in the Callback URL field. Please make sure that the URL is https(secure).<\/p>\n<p>You need to add<strong> chatbot\/index\/index<\/strong> after the store URL.\u00a0Eg. https:\/\/www.example.com<strong>\/chatbot\/index\/index<\/strong><\/p>\n<p>Enter any name in the Verify Token, please note this name should be same in the Magento Configuration.<\/p>\n<p>Select all the subscription fields and click <strong>Verify and Save<\/strong> button.<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_15-34-29.png\"><img decoding=\"async\" class=\"alignnone size-full wp-image-83048\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_15-34-29.png\" alt=\"enter store url\" width=\"1335\" height=\"565\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_15-34-29.png 1335w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_15-34-29-250x106.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_15-34-29-300x127.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_15-34-29-768x325.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_15-34-29-1200x508.png 1200w\" sizes=\"(max-width: 1335px) 100vw, 1335px\" loading=\"lazy\" \/><\/a><\/p>\n<p>After that, select your Facebook page again.<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_17-19-45.png\"><img decoding=\"async\" class=\"alignnone size-full wp-image-83049\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_17-19-45.png\" alt=\"select page\" width=\"1338\" height=\"636\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_17-19-45.png 1338w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_17-19-45-250x119.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_17-19-45-300x143.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_17-19-45-768x365.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_17-19-45-1200x570.png 1200w\" sizes=\"(max-width: 1338px) 100vw, 1338px\" loading=\"lazy\" \/><\/a><\/p>\n<p>And, click Subscribe button.<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_17-20-05.png\"><img decoding=\"async\" class=\"alignnone size-full wp-image-83050\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_17-20-05.png\" alt=\"subscribe page\" width=\"1336\" height=\"637\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_17-20-05.png 1336w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_17-20-05-250x119.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_17-20-05-300x143.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_17-20-05-768x366.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_17-20-05-1200x572.png 1200w\" sizes=\"(max-width: 1336px) 100vw, 1336px\" loading=\"lazy\" \/><\/a><\/p>\n<p>Your Facebook page is now subscribed. Now, let&#8217;s move on to the next step.<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_17-20-19.png\"><img decoding=\"async\" class=\"alignnone size-full wp-image-83051\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_17-20-19.png\" alt=\"page subscribed\" width=\"1366\" height=\"638\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_17-20-19.png 1366w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_17-20-19-250x117.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_17-20-19-300x140.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_17-20-19-768x359.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/2017-05-08_17-20-19-1200x560.png 1200w\" sizes=\"(max-width: 1366px) 100vw, 1366px\" loading=\"lazy\" \/><\/a><\/p>\n<p>After that, go to <strong>Settings&gt;Basic<\/strong> and enter the store address in <strong>Privacy Policy URL<\/strong>. Upload an image file for the <strong>App Icon<\/strong> (1024 x 1024).<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/add-app-icon-and-privacy-URL.png\"><img decoding=\"async\" class=\"alignnone wp-image-97358 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/add-app-icon-and-privacy-URL.png\" alt=\"Settings\" width=\"1346\" height=\"767\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/add-app-icon-and-privacy-URL.png 1346w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/add-app-icon-and-privacy-URL-250x142.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/add-app-icon-and-privacy-URL-300x171.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/add-app-icon-and-privacy-URL-768x438.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/add-app-icon-and-privacy-URL-1200x684.png 1200w\" sizes=\"(max-width: 1346px) 100vw, 1346px\" loading=\"lazy\" \/><\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div>\n<h3 class=\"panel-title\">Facebook Chat Bot for Magento Module Configuration<\/h3>\n<\/div>\n<\/div>\n<div class=\"panel-body\">\n<div>\n<p>After doing the Facebook Configuration, go to admin backend panel. Navigate to <strong>System&gt;Configuration&gt;Facebook Chatbot<\/strong>. The following page will appear:<\/p>\n<p><strong>Status<\/strong> &#8211; \u00a0Set the module status as enabled or disabled.<\/p>\n<p><strong>Access Token<\/strong> &#8211; Enter the Facebook Access Token key created in the previous step.<\/p>\n<p><strong>Verification Token<\/strong> &#8211; Enter the same value of Verify Token used in the New Page Subscription.<\/p>\n<p><strong>Get Started Message<\/strong> &#8211; Enter the content for the get started message.<\/p>\n<p><strong>Salutation<\/strong>(Hi,Hello) &#8211;\u00a0Enter salutations separated by comma(,)<\/p>\n<p><strong>Salutation Message<\/strong> &#8211;\u00a0Write salutation messages separated by comma(,)<\/p>\n<p><strong>Not Found Message<\/strong> &#8211; Write Chat Bot not found messages separated by comma(,)<\/p>\n<p><strong>Product Search Keyword<\/strong> &#8211; Write your product search keyword separated by the comma(,) eg. product, shirt etc.<\/p>\n<p><strong>Product Search Message<\/strong> &#8211; Write your product search message eg. How would you like to try shopping?<\/p>\n<p><strong>Welcome Greeting Message<\/strong> &#8211; Write your welcome message eg. How can I help you today?<\/p>\n<p><strong>Update Greeting Message<\/strong> &#8211; Click this to update the greeting message for the Chat Bot.<\/p>\n<p><strong>Enter Number Of Products to Show<\/strong> -Enter number of products to show at a time in the messenger.<\/p>\n<p><strong>Enter Number Of Categories to Show<\/strong> &#8211;\u00a0Enter number of categories to show at a time in the messenger.<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/config-1-1.png\"><img decoding=\"async\" class=\"alignnone wp-image-97361 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/config-1-1.png\" alt=\"Configuration\" width=\"1346\" height=\"943\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/config-1-1.png 1346w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/config-1-1-250x175.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/config-1-1-300x210.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/config-1-1-768x538.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/config-1-1-1200x841.png 1200w\" sizes=\"(max-width: 1346px) 100vw, 1346px\" loading=\"lazy\" \/><\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div>\n<h3 class=\"panel-title\">User Front-End View<\/h3>\n<\/div>\n<\/div>\n<div class=\"panel-body\">\n<div>\n<p>Now on the Facebook, the users can search for your Facebook Business Page in Messenger and start communicating with the Chat Bot.<\/p>\n<p>From the screenshot below, the Facebook Chat Bot for Magento has replied to the user&#8217;s salutation with the message.<\/p>\n<p>The Chat Bot also shows a random product from the store to the user. The user can view the product image and its price.<\/p>\n<p>There will be three options available, the user can view the product on the store, view available options, and view more images.<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/hello-message.png\"><img decoding=\"async\" class=\"alignnone size-full wp-image-83054\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/hello-message.png\" alt=\"hello message\" width=\"1366\" height=\"768\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/hello-message.png 1366w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/hello-message-250x141.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/hello-message-300x169.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/hello-message-768x432.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/hello-message-1200x675.png 1200w\" sizes=\"(max-width: 1366px) 100vw, 1366px\" loading=\"lazy\" \/><\/a><\/p>\n<h3>Product Search<\/h3>\n<p>The Facebook Chat Bot for Magento can provide the search results related to the products. The user is searching for a t-shirt, the Chat Bot shows the search message with the product.<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/product-search-result.png\"><img decoding=\"async\" class=\"alignnone size-full wp-image-83056\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/product-search-result.png\" alt=\"product search result\" width=\"1366\" height=\"768\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/product-search-result.png 1366w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/product-search-result-250x141.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/product-search-result-300x169.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/product-search-result-768x432.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/product-search-result-1200x675.png 1200w\" sizes=\"(max-width: 1366px) 100vw, 1366px\" loading=\"lazy\" \/><\/a><\/p>\n<h3>Available Options<\/h3>\n<p>If a user wants to view the available options in a product, it can click Options. The Chat Bot will then show the available options such as color, size, etc to the users.<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/product-options.png\"><img decoding=\"async\" class=\"alignnone size-full wp-image-83057\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/product-options.png\" alt=\"product options\" width=\"1366\" height=\"638\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/product-options.png 1366w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/product-options-250x117.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/product-options-300x140.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/product-options-768x359.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/product-options-1200x560.png 1200w\" sizes=\"(max-width: 1366px) 100vw, 1366px\" loading=\"lazy\" \/><\/a><\/p>\n<p>Here is the Chat Bot reply when the user clicks Colors option. The Chat Bot will show the colors available in the t-shirt product.<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/chat-bot-reply-options.png\"><img decoding=\"async\" class=\"alignnone wp-image-83059 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/chat-bot-reply-options.png\" alt=\"show the colors\" width=\"1366\" height=\"638\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/chat-bot-reply-options.png 1366w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/chat-bot-reply-options-250x117.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/chat-bot-reply-options-300x140.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/chat-bot-reply-options-768x359.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/chat-bot-reply-options-1200x560.png 1200w\" sizes=\"(max-width: 1366px) 100vw, 1366px\" loading=\"lazy\" \/><\/a><\/p>\n<h3>Images<\/h3>\n<p>The users can view the additional images of a product by clicking Images. The Chat Bot will grab the images from the store and display in the messenger.<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/more-images.png\"><img decoding=\"async\" class=\"alignnone size-full wp-image-83060\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/more-images.png\" alt=\"more images\" width=\"1366\" height=\"768\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/more-images.png 1366w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/more-images-250x141.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/more-images-300x169.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/more-images-768x432.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/more-images-1200x675.png 1200w\" sizes=\"(max-width: 1366px) 100vw, 1366px\" loading=\"lazy\" \/><\/a><\/p>\n<h3>Unknown Message<\/h3>\n<p>If a user enters anything that is not related to the store, products or anything, the Chat Bot will show the Unknown Message reply.<\/p>\n<p>In the below screenshot, the user has typed some random text in the chat, and the Chat Bot has replied to that message as well.<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/unknown-message.png\"><img decoding=\"async\" class=\"alignnone size-full wp-image-83061\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/unknown-message.png\" alt=\"unknown message\" width=\"1366\" height=\"768\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/unknown-message.png 1366w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/unknown-message-250x141.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/unknown-message-300x169.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/unknown-message-768x432.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/unknown-message-1200x675.png 1200w\" sizes=\"(max-width: 1366px) 100vw, 1366px\" loading=\"lazy\" \/><\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div>\n<h3 class=\"panel-title\">App Review for Messenger<\/h3>\n<\/div>\n<\/div>\n<div class=\"panel-body\">\n<div>\n<p>To make your Facebook App live, you need it submit it to the Facebook. Please go to <strong>App Review for Messenger<\/strong> and select <strong>pages_messenging<\/strong>, then click <strong>Add to Submission<\/strong>.<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/app-review-1.jpg\"><img decoding=\"async\" class=\"alignnone wp-image-97362 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/app-review-1.jpg\" alt=\"App Review for Messenger\" width=\"1348\" height=\"749\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/app-review-1.jpg 1348w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/app-review-1-250x139.jpg 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/app-review-1-300x167.jpg 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/app-review-1-768x427.jpg 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/app-review-1-1200x667.jpg 1200w\" sizes=\"(max-width: 1348px) 100vw, 1348px\" loading=\"lazy\" \/><\/a><\/p>\n<p><strong>Current Submission<\/strong><\/p>\n<p>After adding the submission go to <strong>Current Submission<\/strong> and click <strong>Edit Notes<\/strong>.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-85579 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/edit-notes.png\" alt=\"Current Submission\" width=\"1340\" height=\"767\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/edit-notes.png 1340w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/edit-notes-250x143.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/edit-notes-300x172.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/edit-notes-768x440.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/edit-notes-1200x687.png 1200w\" sizes=\"(max-width: 1340px) 100vw, 1340px\" loading=\"lazy\" \/><\/p>\n<p><strong>Send\/Receive API (pages_messaging)<\/strong><\/p>\n<p>The following pop-up window will appear, select your Facebook page first, and then enter the commands with the automated replies for the chat bot.<\/p>\n<p>Click <strong>Save<\/strong> to apply your changes and make the app go live.<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/send-receive-api-1.png\"><img decoding=\"async\" class=\"alignnone wp-image-85599 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/send-receive-api-1.png\" alt=\"Send\/Receive API\" width=\"1336\" height=\"766\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/send-receive-api-1.png 1336w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/send-receive-api-1-250x143.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/send-receive-api-1-300x172.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/send-receive-api-1-768x440.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/send-receive-api-1-1200x688.png 1200w\" sizes=\"(max-width: 1336px) 100vw, 1336px\" loading=\"lazy\" \/><\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<p>Thank you for viewing this blog. If you have any queries or need more information, please visit <a href=\"https:\/\/webkul.uvdesk.com\/en\/\">webkul.uvdesk.com<\/a>.<\/p>\n<p>Moreover, you can take advantage of large language models to develop a custom <a href=\"https:\/\/store.webkul.com\/magento2-chatgpt-virtual-assistant.html\" target=\"_blank\" rel=\"noopener\">Magento 2 ChatGPT Chatbot<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Chat Bots are programs created for doing conversation with the end users. You can set up Chat Bot for your Facebook Business Page where the users can ask questions and get replies from the Chat Bot. The Facebook Chat Bot for Magento shows various information about the store products. The store owner can set up <a href=\"https:\/\/webkul.com\/blog\/facebook-chat-bot-for-magento\/\">[&#8230;]<\/a><\/p>\n","protected":false},"author":135,"featured_media":82961,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[],"class_list":["post-82960","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-magento"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Facebook Chat Bot for Magento | Facebook Messenger Bot<\/title>\n<meta name=\"description\" content=\"Facebook Chat Bot for Magento can interact with your customers, and send them information related to products.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/webkul.com\/blog\/facebook-chat-bot-for-magento\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Facebook Chat Bot for Magento | Facebook Messenger Bot\" \/>\n<meta property=\"og:description\" content=\"Facebook Chat Bot for Magento can interact with your customers, and send them information related to products.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/webkul.com\/blog\/facebook-chat-bot-for-magento\/\" \/>\n<meta property=\"og:site_name\" content=\"Webkul Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/webkul\/\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/rk225\" \/>\n<meta property=\"article:published_time\" content=\"2017-05-08T15:42:49+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-10-25T10:48:48+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/05\/download-34.png\" \/>\n\t<meta property=\"og:image:width\" content=\"825\" \/>\n\t<meta property=\"og:image:height\" content=\"260\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Rohit Kashyap\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Facebook Chat Bot for Magento | Facebook Messenger Bot\" \/>\n<meta name=\"twitter:description\" content=\"Chat Bots are programs created for doing conversation with the actual users. 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