{"id":82531,"date":"2017-05-03T14:57:20","date_gmt":"2017-05-03T14:57:20","guid":{"rendered":"https:\/\/webkul.com\/blog\/?p=82531"},"modified":"2025-11-03T11:46:24","modified_gmt":"2025-11-03T11:46:24","slug":"cs-cart-advanced-rma","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/cs-cart-advanced-rma\/","title":{"rendered":"User Guide For CS-Cart Advanced RMA"},"content":{"rendered":"

CS-Cart Advanced RMA <\/strong><\/a>add-on extends the functionality of the default CS-Cart RMA addon to a great extent.<\/p>\n

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With this add-on, you can enhance your customers\u2019 experience by offering multiple options to refund their money.<\/p>\n

It also allows customers to select a pickup location, making the return process hassle-free.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n

Note: This addon works along with the default CS-Cart RMA addon.<\/strong><\/p>\n

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<\/i>Features<\/h3>\n<\/div>\n
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  • Functionality to add\/edit the pickup location at the customer end for easy return.<\/li>\n
  • Admin can set and display the return period for each category separately.<\/li>\n
  • Option to add attachment while claiming for a refund or replacement at customer end.<\/li>\n
  • Option to choose refund methods like Reward Point, Gift Certificate, etc. at customer end.<\/li>\n
  • Easy to configure and manage at the admin end.<\/li>\n
  • Well integrated with CS-Cart Multi-Vendor.<\/li>\n
  • The cancel refund policy can be managed by the admin.<\/li>\n
  • Admin can manage the refund limits.<\/li>\n
  • Add support for Multi store, Multi-vendor, and multilingual.<\/li>\n
  • Admin can add refund option on subcategories.<\/li>\n
  • Admin can create and print the shipping labels for the returned orders.<\/li>\n
  • Admin can reply to chat threads created by the customer for any queries.<\/li>\n
  • Functionality to add and configure the refund policy by admin in the backend.<\/li>\n
  • Admin can add custom fields at the backend and set them as mandates for the customer.<\/li>\n
  • Direct return option at the customer end through a dedicated button.<\/li>\n
  • Guest users can also place a return request for their order.<\/li>\n<\/ul>\n

    <\/i>Video Tutorial<\/h3>\n<\/div>\n<\/div>\n
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