{"id":80118,"date":"2017-04-12T11:12:59","date_gmt":"2017-04-12T11:12:59","guid":{"rendered":"https:\/\/webkul.com\/blog\/?p=80118"},"modified":"2024-06-13T12:25:34","modified_gmt":"2024-06-13T12:25:34","slug":"facebook-chat-bot-magento2","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/facebook-chat-bot-magento2\/","title":{"rendered":"Facebook Chatbot For Magento 2"},"content":{"rendered":"<p>Facebook Chatbot is a program developed for Facebook Messenger platform. It allows businesses to do automated communication with their customers.<\/p>\n<p>Chatbots can send and receive messages from the users. With the help of <a href=\"https:\/\/store.webkul.com\/magento2-chat-bot.html\">Magento 2 Facebook Chatbot<\/a> extension, you can set up Facebook Chat Bots on your Facebook Page.<\/p>\n<p>The customers will get instant replies for their questions. Add reply message templates for salutation, not found, greeting, product search.<\/p>\n<p><strong>Note<\/strong> &#8211;\u00a0Facebook requires the endpoint to run over https, so before using this Facebook Chatbot extension please make sure your website should be hosted under HTTPS.<\/p>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div>\n<h3 class=\"panel-title\">Features<\/h3>\n<\/div>\n<\/div>\n<div class=\"panel-body\">\n<ul>\n<li>Enable or Disable Magento 2 Facebook Chatbot status.<\/li>\n<li>Add content to various messages &#8211; greeting, not found, product search.<\/li>\n<li>Add various product search keywords.<\/li>\n<li>Show products from the store in the messenger.<\/li>\n<li>The user can click the link to view the site, products, category.<\/li>\n<li>The user can see product options( size, color) and all the images of the product.<\/li>\n<li>Option to choose a price range in which user want to see products.<\/li>\n<li>Supports Multiple language translations.<\/li>\n<li>The source code is open for customization.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div>\n<h3 class=\"panel-title\">Installation<\/h3>\n<\/div>\n<\/div>\n<div class=\"panel-body\">\n<div>\n<p>To install this extension, please follow each and every step carefully as follows:<\/p>\n<h3>Step 1:<\/h3>\n<p>After extracting the downloaded zip file and you will get the <strong>src<\/strong> folder. Inside <strong>src<\/strong> folder, you will find the <strong>app<\/strong> folder, copy the <strong>app<\/strong> folder to the Magento2 root directory. Please view the below screenshot.<\/p>\n<p><img decoding=\"async\" class=\"alignnone\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/02\/2017-02-28_12-22-45.png\" alt=\"Magento2 Admin Buyer Chat Installation\" width=\"1024\" height=\"386\" loading=\"lazy\" \/><\/p>\n<h3>Step 2:<\/h3>\n<p>After the successful installation, you have to run these commands in the\u00a0Magento2 root directory.<\/p>\n<p><strong>First command- php bin\/magento setup:upgrade<\/strong><\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/06\/command1-upgrade-3.png\"><img decoding=\"async\" class=\"alignnone wp-image-88117 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/06\/command1-upgrade-3.png\" alt=\"command-1\" width=\"601\" height=\"132\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/06\/command1-upgrade-3.png 601w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/06\/command1-upgrade-3-250x55.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/06\/command1-upgrade-3-300x66.png 300w\" sizes=\"(max-width: 601px) 100vw, 601px\" loading=\"lazy\" \/><\/a><\/p>\n<p><strong>Second Command &#8211; php bin\/magento setup:di:compile<\/strong><br \/>\n<a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/06\/command2-compile-2.png\"><img decoding=\"async\" class=\"alignnone wp-image-88118 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/06\/command2-compile-2.png\" alt=\"command-2\" width=\"601\" height=\"132\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/06\/command2-compile-2.png 601w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/06\/command2-compile-2-250x55.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/06\/command2-compile-2-300x66.png 300w\" sizes=\"(max-width: 601px) 100vw, 601px\" loading=\"lazy\" \/><\/a><\/p>\n<p><strong>Third Command &#8211; php bin\/magento setup:static-content:deploy<\/strong><br \/>\n<a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/06\/command3-deploy-1.png\"><img decoding=\"async\" class=\"alignnone wp-image-88119 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/06\/command3-deploy-1.png\" alt=\"command-3\" width=\"601\" height=\"132\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/06\/command3-deploy-1.png 601w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/06\/command3-deploy-1-250x55.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/06\/command3-deploy-1-300x66.png 300w\" sizes=\"(max-width: 601px) 100vw, 601px\" loading=\"lazy\" \/><\/a><\/p>\n<p>After running the commands, you need to flush the cache and reindex all from the Magento2 admin panel. Navigate through <strong>System-&gt;Cache Management<\/strong>. Click <strong>Flush Magento Cache<\/strong> button as shown below:<\/p>\n<p><img decoding=\"async\" class=\"alignnone\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/02\/2017-02-28_12-09-25.png\" alt=\"Magento2 Cache Management\" width=\"1338\" height=\"766\" loading=\"lazy\" \/><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div>\n<h3 class=\"panel-title\">Language Translation<\/h3>\n<\/div>\n<\/div>\n<div class=\"panel-body\">\n<div>\n<p>If you need to do the module translation, please navigate the following path in your system. <strong>app\/code\/Webkul\/Chatbot\/i18n<\/strong>. Open the file named <strong>en_US.CSV<\/strong> for editing as shown in below screenshot.<\/p>\n<p><img decoding=\"async\" class=\"alignnone\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/02\/22-3.png\" alt=\"Magento2 Change CSV language file\" width=\"1263\" height=\"400\" loading=\"lazy\" \/><\/p>\n<p>Once you have opened the file for editing. Replace the words after the<strong> comma(,)<\/strong> on the right with your translated words.<\/p>\n<p><img decoding=\"async\" class=\"alignnone\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/02\/33-2.png\" alt=\"Magento2 Change Language\" width=\"685\" height=\"316\" loading=\"lazy\" \/><\/p>\n<p>After editing the CSV file, save it and then upload it to the same folder. Now your module translation is complete.<\/p>\n<p><img decoding=\"async\" class=\"alignnone\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/02\/2016-05-02_16-25-34-3.png\" alt=\"Magento2 Change CSV Language file\" width=\"1258\" height=\"399\" loading=\"lazy\" \/><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div>\n<h3 class=\"panel-title\">Magento 2 Facebook Chatbot Configuration<\/h3>\n<\/div>\n<\/div>\n<div class=\"panel-body\">\n<p><strong>Create a New App<\/strong><\/p>\n<p>Before you begin, you need to get <strong>Facebook Access Token<\/strong> from <a href=\"https:\/\/developers.facebook.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a>. Log in with your Facebook account and <strong>create an app<\/strong>. After opening the page, go to <strong>My Apps<\/strong> and click <strong>Add a New App<\/strong>. The following pop-up window will appear:<a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-.png\"><img decoding=\"async\" class=\"aligncenter wp-image-133812\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-.png\" alt=\"webkul-magento2-chatbot-facebook\" width=\"800\" height=\"449\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-.png 944w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook--250x140.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook--300x168.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook--768x431.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/a><\/p>\n<p>After creating App ID, go to <strong>Add Product<\/strong> and click <strong>Set Up<\/strong> for <strong>Messenger<\/strong>.<a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook1-1-1.png\"><img decoding=\"async\" class=\"aligncenter wp-image-133892\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook1-1-1.png\" alt=\"webkul-magento2-chatbot-facebook1\" width=\"800\" height=\"365\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook1-1-1.png 1259w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook1-1-1-250x114.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook1-1-1-300x137.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook1-1-1-768x351.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook1-1-1-1200x548.png 1200w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/a><\/p>\n<p><strong>Token Generation<\/strong><\/p>\n<p>After clicking <strong>Set Up<\/strong>, the following page will open. Now select your Facebook Page, a confirmation window will appear. Your Access Token will appear, after doing the confirmation. Copy the Access Token and enter the same in <a href=\"https:\/\/store.webkul.com\/magento2-chatgpt-virtual-assistant.html\">Magento 2 \u00a0Chat Bot<\/a> configuration.<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook2-.png\"><img decoding=\"async\" class=\"aligncenter wp-image-133894\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook2-.png\" alt=\"webkul-magento2-chatbot-facebook2\" width=\"800\" height=\"313\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook2-.png 1247w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook2--250x98.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook2--300x117.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook2--768x301.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook2--1200x470.png 1200w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/a><\/p>\n<p>Once you have selected your \u00a0Facebook Page and copied your Access Token. Click<strong> Setup Webhooks<\/strong>, a pop-up window will appear.<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook3-1-1.png\"><img decoding=\"async\" class=\"aligncenter wp-image-134361\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook3-1-1.png\" alt=\"webkul-magento2-chatbot-facebook3\" width=\"800\" height=\"328\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook3-1-1.png 1250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook3-1-1-250x102.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook3-1-1-300x123.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook3-1-1-768x315.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook3-1-1-1200x492.png 1200w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/a><\/p>\n<p>Here you need to enter your store URL in the <strong>Callback URL<\/strong> field. Please make sure that the URL is https(secure). You need to add the following in your URL.<\/p>\n<p>\/chatbot\/chatbot\/index<\/p>\n<p>Eg. https:\/\/www.example.com<strong>\/chatbot\/chatbot\/index<\/strong><\/p>\n<p>Enter the verify Token, enter any text or name. This name should be the same for the Magento 2 Chat Bot configuration. Select all the <strong>Subscription Fields<\/strong> and click <strong>Verify and Save<\/strong>.<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook4.png\"><img decoding=\"async\" class=\"aligncenter wp-image-134040\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook4.png\" alt=\"webkul-magento2-chatbot-facebook-webhooks\" width=\"800\" height=\"399\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook4.png 1199w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook4-250x125.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook4-300x150.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook4-768x383.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/a><\/p>\n<p>Then, you need to select your Facebook Page for <strong>Webhooks<\/strong> too. Click <strong>Subscribe<\/strong>, as visible in the screenshot below.<a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-basic-1.png\"><img decoding=\"async\" class=\"aligncenter wp-image-134042\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-basic-1.png\" alt=\"webkul-magento2-chatbot-facebook-basic\" width=\"800\" height=\"346\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-basic-1.png 1243w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-basic-1-250x108.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-basic-1-300x130.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-basic-1-768x332.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-basic-1-1200x518.png 1200w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/a><\/p>\n<p>After that, go to <strong>Settings&gt;Basic<\/strong> and enter the store address in <strong>Privacy Policy URL<\/strong>. Upload an image file for the <strong>App Icon<\/strong> (1024 x 1024).<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-basic.png\"><img decoding=\"async\" class=\"aligncenter wp-image-134041\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-basic.png\" alt=\"webkul-magento2-chatbot-facebook-basic\" width=\"800\" height=\"416\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-basic.png 1235w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-basic-250x130.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-basic-300x156.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-basic-768x399.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-basic-1200x624.png 1200w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/a><\/p>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div>\n<h3 class=\"panel-title\">Module Configuration<\/h3>\n<\/div>\n<\/div>\n<div class=\"panel-body\">\n<p>To do the module configuration, please navigate through <strong>Stores&gt;Configuration&gt;Chatbot<\/strong>. Following option will be available. Click <strong>Save Config<\/strong>, to apply your changes.<\/p>\n<p><strong>Enable<\/strong> &#8211; Set the module status as Yes or No.<\/p>\n<p><strong>Access Token<\/strong> &#8211; Enter the access token key obtained from the Facebook App.<\/p>\n<p><strong>Verification\u00a0Token<\/strong> &#8211; You can any text here, use the same text for the Facebook App set up.<\/p>\n<p>Enter the content for various messages.<\/p>\n<p><strong>Update Greetings Message &#8211; <\/strong>You can change the greetings message and update it.<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-admin-cnfiguration.png\"><img decoding=\"async\" class=\"aligncenter wp-image-134303\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-admin-cnfiguration.png\" alt=\"webkul-magento2-chatbot-facebook-admin-cnfiguration\" width=\"800\" height=\"943\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-admin-cnfiguration.png 1273w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-admin-cnfiguration-211x249.png 211w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-admin-cnfiguration-254x300.png 254w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-admin-cnfiguration-768x906.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-admin-cnfiguration-868x1024.png 868w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/a><\/p>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div>\n<h3 class=\"panel-title\">Front-End View<\/h3>\n<\/div>\n<\/div>\n<div class=\"panel-body\">\n<p>After logging in to the messenger, the customer can search for your page and start the chat. First, they will see the Welcome Greeting Message on the chat window.<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-page-1.png\"><img decoding=\"async\" class=\"aligncenter wp-image-135408\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-page-1.png\" alt=\"webkul-magento2-chatbot-facebook-page\" width=\"800\" height=\"422\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-page-1.png 1150w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-page-1-250x132.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-page-1-300x158.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-page-1-768x405.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/a><\/p>\n<p>After clicking on &#8220;<strong>Get Started &#8220;<\/strong>\u00a0the user get the options to view the <strong>Site, Products, and Category.<\/strong><\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-page1.png\"><img decoding=\"async\" class=\"aligncenter wp-image-134352\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-page1.png\" alt=\"webkul-magento2-chatbot-facebook-page1\" width=\"800\" height=\"438\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-page1.png 1037w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-page1-250x137.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-page1-300x164.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-page1-768x421.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/a><\/p>\n<p><strong>Price Range<\/strong> &#8211; The user able to select a range in which they want to see the products as per below screenshot &#8211;<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-price-range.png\"><img decoding=\"async\" class=\"aligncenter wp-image-134378\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-price-range.png\" alt=\"webkul-magento2-chatbot-facebook-price-range\" width=\"800\" height=\"421\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-price-range.png 1073w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-price-range-250x131.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-price-range-300x158.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-price-range-768x404.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/a><\/p>\n<p>When users click on &#8221; <strong>Show Site<\/strong> &#8221; they redirect to your online store.\u00a0Users can also use <strong>www.messenger.com .<\/strong><\/p>\n<p>If users click on &#8220;<strong>Show Product<\/strong> &#8221; then they able to see some store products by sliding as per below screenshot &#8211;<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-show-product2-1.png\"><img decoding=\"async\" class=\"aligncenter wp-image-135160\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-show-product2-1.png\" alt=\"webkul-magento2-chatbot-facebook-show-product\" width=\"800\" height=\"344\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-show-product2-1.png 1277w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-show-product2-1-250x107.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-show-product2-1-300x129.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-show-product2-1-768x330.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-show-product2-1-1200x516.png 1200w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/a><\/p>\n<p><strong>Show Category<\/strong> &#8211; If users click on &#8220;<strong>Show Category<\/strong>&#8221; then users able to see all the main categories by sliding as per below screenshot.\u00a0<a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-show-category2-1.png\"><img decoding=\"async\" class=\"aligncenter wp-image-135517\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-show-category2-1.png\" alt=\"webkul-magento2-chatbot-facebook-show-category.png\" width=\"800\" height=\"387\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-show-category2-1.png 1272w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-show-category2-1-250x121.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-show-category2-1-300x145.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-show-category2-1-768x371.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-show-category2-1-1200x580.png 1200w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/a><\/p>\n<p>In the category,\u00a0the user will get three options &#8211;<\/p>\n<p><strong>Show on Site &#8211;<\/strong>\u00a0it will\u00a0redirect to the site and display that main category.<\/p>\n<p><strong> Child Categories &#8211; <\/strong>able to see the child categories by sliding and get three options (show on site, child category, show product ) of that child category.<a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-show-child-category.png\"><img decoding=\"async\" class=\"aligncenter wp-image-135518\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-show-child-category.png\" alt=\"webkul-magento2-chatbot-facebook-show-child-category.png\" width=\"800\" height=\"401\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-show-child-category.png 1290w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-show-child-category-250x125.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-show-child-category-300x150.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-show-child-category-768x385.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-show-child-category-1200x601.png 1200w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/a><\/p>\n<p><strong>Show Products &#8211; <\/strong>able to see products of the main category by sliding. On the product page, the user will get three options (Show on site, Options, Images ).<\/p>\n<p><strong>Show on Site<\/strong> &#8211; it will redirect to the site on the product page.<\/p>\n<p><strong>Options<\/strong> &#8211;\u00a0 Here the user can choose different- different options like &#8211; Size, Color etc. as per screenshot &#8211;<a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-show-product-option.png\"><img decoding=\"async\" class=\"aligncenter wp-image-135161\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-show-product-option.png\" alt=\"webkul-magento2-chatbot-facebook-show-product-option\" width=\"800\" height=\"383\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-show-product-option.png 1280w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-show-product-option-250x120.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-show-product-option-300x143.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-show-product-option-768x367.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-show-product-option-1200x574.png 1200w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/a><\/p>\n<p>When users choose an option( like- size,color etc). It will show values of that option &#8211;\u00a0<a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-show-product-option1.png\"><img decoding=\"async\" class=\"aligncenter wp-image-135167\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-show-product-option1.png\" alt=\"webkul-magento2-chatbot-facebook-show-product-option1\" width=\"800\" height=\"374\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-show-product-option1.png 1276w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-show-product-option1-250x117.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-show-product-option1-300x140.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-show-product-option1-768x359.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-show-product-option1-1200x561.png 1200w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/a><\/p>\n<p><strong>Images<\/strong> &#8211;\u00a0The customer can click the Images option for viewing the additional images of the product as per screenshot &#8211;\u00a0<a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-show-product-images-1.png\"><img decoding=\"async\" class=\"aligncenter wp-image-135199\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-show-product-images-1.png\" alt=\"webkul-magento2-chatbot-facebook-show-product-images\" width=\"800\" height=\"400\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-show-product-images-1.png 1285w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-show-product-images-1-250x125.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-show-product-images-1-300x150.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-show-product-images-1-768x384.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-show-product-images-1-1200x600.png 1200w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/a><\/p>\n<p><strong>Salutation Message &#8211; <\/strong>If customer send a salutation message ( hello, hey etc.) then chatbot automatically gives the reply and display some products as per below screenshot &#8211;<a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-salutation-message-1.png\"><img decoding=\"async\" class=\"aligncenter wp-image-135534\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-salutation-message-1.png\" alt=\"webkul-magento2-chatbot-facebook-salutation-message.png\" width=\"800\" height=\"301\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-salutation-message-1.png 1285w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-salutation-message-1-250x94.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-salutation-message-1-300x113.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-salutation-message-1-768x289.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/webkul-magento2-chatbot-facebook-salutation-message-1-1200x451.png 1200w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/a><\/p>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div>\n<h3 class=\"panel-title\">App Review for Messenger<\/h3>\n<\/div>\n<\/div>\n<div class=\"panel-body\">\n<div>\n<p>To make your Facebook App live, you need it to submit it to Facebook. Please go to <strong>App Review for Messenger<\/strong> and select <strong>pages_messenging<\/strong>, then click <strong>Add to Submission<\/strong>.<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/app-review-1.jpg\"><img decoding=\"async\" class=\"alignnone wp-image-85598\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/app-review-1.jpg\" alt=\"webkul-magento2-facebook-chatbot-messenger-settings\" width=\"800\" height=\"445\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/app-review-1.jpg 1348w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/app-review-1-250x139.jpg 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/app-review-1-300x167.jpg 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/app-review-1-768x427.jpg 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/app-review-1-1200x667.jpg 1200w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/a><\/p>\n<p><strong>Current Submission<\/strong><\/p>\n<p>After adding the submission go to <strong>Current Submission<\/strong> and click <strong>Edit Notes<\/strong>.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-85579\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/edit-notes.png\" alt=\"webkul-facebook-chatbot-create-app\" width=\"800\" height=\"458\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/edit-notes.png 1340w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/edit-notes-250x143.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/edit-notes-300x172.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/edit-notes-768x440.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/edit-notes-1200x687.png 1200w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/p>\n<p><strong>Send\/Receive API (pages_messaging)<\/strong><\/p>\n<p>The following pop-up window will appear, select your Facebook page first, and then enter the commands with the automated replies for the chatbot. Click <strong>Save<\/strong> to apply your changes and make the app go live.<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/send-receive-api-1.png\"><img decoding=\"async\" class=\"alignnone wp-image-85599\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/send-receive-api-1.png\" alt=\"webkul-magento2-facebook-chatbot-review-api\" width=\"800\" height=\"459\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/send-receive-api-1.png 1336w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/send-receive-api-1-250x143.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/send-receive-api-1-300x172.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/send-receive-api-1-768x440.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/send-receive-api-1-1200x688.png 1200w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<p>Thank you for viewing this blog. If you have any queries or need more information, please visit <a href=\"https:\/\/webkul.uvdesk.com\/en\/\">webkul.uvdesk.com<\/a>. While the Facebook chatbot has proven its worth, but now businesses can unlock the true potential of AI language models using <a href=\"https:\/\/store.webkul.com\/magento2-chatgpt-virtual-assistant.html\" target=\"_blank\" rel=\"noopener\">Magento 2 OpenAI Chatbot<\/a>.<\/p>\n<p>You may also check our quality <a href=\"https:\/\/store.webkul.com\/Magento-2.html\" target=\"_blank\" rel=\"noopener\"><strong>Magento 2 Extensions<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Facebook Chatbot is a program developed for Facebook Messenger platform. It allows businesses to do automated communication with their customers. Chatbots can send and receive messages from the users. With the help of Magento 2 Facebook Chatbot extension, you can set up Facebook Chat Bots on your Facebook Page. The customers will get instant replies <a href=\"https:\/\/webkul.com\/blog\/facebook-chat-bot-magento2\/\">[&#8230;]<\/a><\/p>\n","protected":false},"author":135,"featured_media":80168,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[302],"tags":[4181,7197,2070],"class_list":["post-80118","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-magento2","tag-chatbot","tag-facebook-chatbot","tag-magento2"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Magento 2 Facebook Chatbot | FB Messenger Chat Bot<\/title>\n<meta name=\"description\" content=\"Magento 2 Facebook ChatBot extension allows your customers to interact with bots and send and receive messages.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" 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