{"id":79351,"date":"2017-04-07T10:26:04","date_gmt":"2017-04-07T10:26:04","guid":{"rendered":"https:\/\/webkul.com\/blog\/?p=79351"},"modified":"2026-01-02T13:18:17","modified_gmt":"2026-01-02T13:18:17","slug":"prestashop-marketplace-seller-buyer-interaction","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/prestashop-marketplace-seller-buyer-interaction\/","title":{"rendered":"PrestaShop Marketplace Seller Buyer Interaction {User-Guide}"},"content":{"rendered":"\n<p>Establishing a live chat channel between buyers &amp; sellers is very essential these days. Therefore, we are bringing this PrestaShop <strong>Marketplace Seller Buyer Interaction<\/strong> module for you.<\/p>\n\n\n\n<p>The module integrates a fully equipped chat system into your store. This will help your customers to interact easily with sellers as well as you(Admin).<\/p>\n\n\n\n<p>Live chat has many benefits for your store. To quote some of them, here is the list:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Live chat ensure customers of quick resolution.<\/li>\n\n\n\n<li>Increases customer retention.<\/li>\n\n\n\n<li>Higher customer satisfaction rate.<\/li>\n\n\n\n<li>Convenient communication channel<\/li>\n\n\n\n<li>Quick &amp; easy messaging solution.<\/li>\n<\/ul>\n\n\n\n<p><strong>Note:<\/strong>&nbsp;This module is an add-on to the Marketplace Module. To use this module, you have to install&nbsp;<a href=\"https:\/\/store.webkul.com\/Prestashop-Advanced-Marketplace.html\">Prestashop Advanced Multi-Vendor Marketplace<\/a> first.<\/p>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\"><meta http-equiv=\"content-type\" content=\"text\/html; charset=utf-8\">Features of the PrestaShop Marketplace Seller Buyer Interaction module<\/h3>\n<\/div><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Integrate a full-fledged chat system for the buyers &amp; sellers of marketplace.<\/li>\n\n\n\n<li>An admin needs to create an account on <a href=\"https:\/\/chatwhizz.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">ChatWhizz.com<\/a> to get the API keys.<\/li>\n\n\n\n<li>Fully featureful chat application offered by ChatWhizz.<\/li>\n\n\n\n<li>Buyers can initiate a chat with the admin and seller both.<\/li>\n\n\n\n<li>A seller &amp; admin both can choose to accept or reject the chat request.<\/li>\n\n\n\n<li>An information about the active\/inactive status also displays in the chat window.<\/li>\n\n\n\n<li>Admin needs to purchase a plan from the ChatWhizz.com.<\/li>\n\n\n\n<li>Fast responses through live chat sytem increase satisfaction level.<\/li>\n\n\n\n<li>A seller needs to send a request to become an operator to chat with the customers.<\/li>\n\n\n\n<li>Admin needs to approve the seller to become as operator.<\/li>\n\n\n\n<li>The sellers get to communicate with their buyers easily.<\/li>\n\n\n\n<li>On any incoming message, chat shows popup notification along with a sound alert.<\/li>\n\n\n\n<li>The module is multi-shop compatible with PrestaShop Advanced Multi-Vendor Marketplace version 5.4.0\/3.4.0 and above.<\/li>\n<\/ul>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\"><meta http-equiv=\"content-type\" content=\"text\/html; charset=utf-8\">How to install the module<\/h3>\n<\/div><\/div>\n\n\n\n<p><meta http-equiv=\"content-type\" content=\"text\/html; charset=utf-8\">In order to install the module, you need to install&nbsp;the&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/store.webkul.com\/Prestashop-Advanced-Marketplace.html\" target=\"_blank\">Prestashop Advanced Multi-Vendor Marketplace<\/a>&nbsp;module first<em>.<\/em><\/p>\n\n\n\n<p><meta http-equiv=\"content-type\" content=\"text\/html; charset=utf-8\">After installing the marketplace module, you can now proceed to install&nbsp;the&nbsp;<strong>PrestaShop Marketplace Seller Buyer Interaction<\/strong>&nbsp;module.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Firstly, Go to the Module Manager in Back office and click on \u2018upload a module\u2019.<\/li>\n\n\n\n<li>After that, Drag and drop the module file or select the file from the system.<\/li>\n\n\n\n<li>In this way, the module installation will be successful.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"334\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/1-5-1200x334.png\" alt=\"Click to Install Prestashop Marketplace Seller Buyer Interaction module\" class=\"wp-image-300991\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/1-5-1200x334.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/1-5-300x83.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/1-5-250x70.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/1-5-768x214.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/1-5.png 1284w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"424\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/2-5-1200x424.png\" alt=\"Drop or upload the file of Prestashop Marketplace Seller Buyer Interaction module from the system\" class=\"wp-image-300990\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/2-5-1200x424.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/2-5-300x106.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/2-5-250x88.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/2-5-768x271.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/2-5.png 1280w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"391\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/3-4-1200x391.png\" alt=\"Prestashop Marketplace Seller Buyer Interaction module installed successfully\" class=\"wp-image-300992\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/3-4-1200x391.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/3-4-300x98.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/3-4-250x81.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/3-4-768x250.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/3-4.png 1284w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\"><meta http-equiv=\"content-type\" content=\"text\/html; charset=utf-8\">How to get the API Keys for the module<\/h3>\n<\/div><\/div>\n\n\n\n<p><meta http-equiv=\"content-type\" content=\"text\/html; charset=utf-8\">After the installation of the module, proceed to configure the module. But, in order to configure the module, you&#8217;ll need ChatWhizz API keys.<\/p>\n\n\n\n<p>Using the keys, you can easily integrate an effective &amp; fast messaging system between your customer &amp; seller.<\/p>\n\n\n\n<p><meta http-equiv=\"content-type\" content=\"text\/html; charset=utf-8\">So, now let&#8217;s just proceed further to take you through the process of generating the API key.<\/p>\n\n\n\n<p>Firstly, visit the <strong><a href=\"https:\/\/chatwhizz.com\/\">ChatWhizz<\/a><\/strong> website.<\/p>\n\n\n\n<p>Then, either sign in to the existing account or proceed to create an account.<\/p>\n\n\n\n<p><meta http-equiv=\"content-type\" content=\"text\/html; charset=utf-8\">To create an account, click on the &#8220;<strong>Sign up for Free<\/strong>&#8221; button.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"433\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/image1-1200x433.webp\" alt=\"signup-page\" class=\"wp-image-519150\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/image1-1200x433.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/image1-300x108.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/image1-250x90.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/image1-768x277.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/image1-1536x554.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/image1.webp 1825w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><meta http-equiv=\"content-type\" content=\"text\/html; charset=utf-8\">After that, you will land on this page. Now, you need to enter some basic details here in order to create an account.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"627\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/image2-1200x627.webp\" alt=\"signup-page-image-details-input\" class=\"wp-image-519151\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/image2-1200x627.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/image2-300x157.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/image2-250x131.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/image2-768x402.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/image2-1536x803.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/image2.webp 1821w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Upon clicking <strong>Create Account<\/strong>, the user gets the option to select a registration type.<\/p>\n\n\n\n<p>The user must select the option <strong>\u201cSeller\/Buyer Chat\u201d<\/strong>, and click on the continue button. The add-on installation will be completed.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"615\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/registration-type-image-1-1200x615.webp\" alt=\"registration-type-image\" class=\"wp-image-520441\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/registration-type-image-1-1200x615.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/registration-type-image-1-300x154.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/registration-type-image-1-250x128.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/registration-type-image-1-768x393.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/registration-type-image-1-1536x787.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/registration-type-image-1.webp 1825w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>After the user enters the domain name, username, and password on the signup page, these details are automatically sent to the registered email address.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"673\" height=\"618\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/chatwhizz-credentials-mailed-to-me.webp\" alt=\"chat-whizz-credentials-mailed-to-me\" class=\"wp-image-520418\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/chatwhizz-credentials-mailed-to-me.webp 673w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/chatwhizz-credentials-mailed-to-me-300x275.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/chatwhizz-credentials-mailed-to-me-250x230.webp 250w\" sizes=\"(max-width: 673px) 100vw, 673px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>After successful account creation, a new page will open. The new page will show you the list of all the available plans.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Select a plan<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1002\" height=\"1024\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/4-5-1002x1024.png\" alt=\"Select a plan\" class=\"wp-image-300996\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/4-5-1002x1024.png 1002w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/4-5-293x300.png 293w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/4-5-244x249.png 244w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/4-5-768x785.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/4-5.png 1306w\" sizes=\"(max-width: 1002px) 100vw, 1002px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><meta http-equiv=\"content-type\" content=\"text\/html; charset=utf-8\">Select any one <a href=\"https:\/\/chatwhizz.com\/pricing\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>plan<\/strong><\/a> from the above &amp; proceed to pay for the plan.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"588\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/5-4-1200x588.png\" alt=\"payment is now complete\" class=\"wp-image-300997\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/5-4-1200x588.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/5-4-300x147.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/5-4-250x123.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/5-4-768x376.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/5-4.png 1306w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><meta http-equiv=\"content-type\" content=\"text\/html; charset=utf-8\">After making the payment successfully, you can now use your credentials i.e., email &amp; password to access your account.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"588\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/6-3-1200x588.png\" alt=\"login to the chatwhizz account\" class=\"wp-image-300998\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/6-3-1200x588.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/6-3-300x147.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/6-3-250x122.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/6-3-768x376.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/6-3.png 1307w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Setting up Seller Buyer Interaction Addon<\/h2>\n\n\n\n<p><meta http-equiv=\"content-type\" content=\"text\/html; charset=utf-8\">On making the payment successfully, you will now be able to get the API details.<\/p>\n\n\n\n<p><meta http-equiv=\"content-type\" content=\"text\/html; charset=utf-8\">Now, navigate to the <strong>\u201cAPI Details\u201d<\/strong> tab. In this tab, you can easily find the <strong>API keys<\/strong> required to configure the <strong>Seller Buyer Chat<\/strong> module in your PrestaShop store.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"407\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/api-details-chatwhizz-1200x407.webp\" alt=\"api-details\" class=\"wp-image-519243\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/api-details-chatwhizz-1200x407.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/api-details-chatwhizz-300x102.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/api-details-chatwhizz-250x85.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/api-details-chatwhizz-768x261.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/api-details-chatwhizz-1536x521.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/api-details-chatwhizz.webp 1842w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>If you want, you can also regenerate the API keys by clicking on the &#8220;<strong>Renew Token<\/strong>&#8221; button.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"519\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/14-2-1200x519.png\" alt=\"API keys of the seller buyer interaction addon\" class=\"wp-image-301006\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/14-2-1200x519.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/14-2-300x130.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/14-2-250x108.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/14-2-768x332.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/14-2.png 1349w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>So, this was all about the process to generate the API keys for the module.<\/p>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">How to configure the module<\/h3>\n<\/div><\/div>\n\n\n\n<p>In this section, we will know the process to configure the module.<\/p>\n\n\n\n<p>To configure the module, you will need the API keys. And, the process to generate the API key is clearly explained in the previous section.<\/p>\n\n\n\n<p>So, to configure the module just use those keys.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1086\" height=\"335\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/01\/Chatwhizz-API.png\" alt=\"Chatwhizz-API\" class=\"wp-image-363522\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/01\/Chatwhizz-API.png 1086w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/01\/Chatwhizz-API-300x93.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/01\/Chatwhizz-API-250x77.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/01\/Chatwhizz-API-768x237.png 768w\" sizes=\"(max-width: 1086px) 100vw, 1086px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><meta http-equiv=\"content-type\" content=\"text\/html; charset=utf-8\">After saving the API keys, a new section becomes available on the configuration page. In that section, you just need to enter your domain name &amp; email. After that, just save the details.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1086\" height=\"593\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/01\/MP-Seller-buyer-interaction.png\" alt=\"MP-Seller-buyer-interaction\" class=\"wp-image-363519\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/01\/MP-Seller-buyer-interaction.png 1086w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/01\/MP-Seller-buyer-interaction-300x164.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/01\/MP-Seller-buyer-interaction-250x137.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/01\/MP-Seller-buyer-interaction-768x419.png 768w\" sizes=\"(max-width: 1086px) 100vw, 1086px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><strong>Note:<\/strong> Please enter the domain name without including the HTTP:\/\/ or HTTPS:\/\/.<\/p>\n\n\n\n<p>Now, you can see the added domain in your ChatWhizz account too.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"412\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/domains-image-1200x412.webp\" alt=\"domain\" class=\"wp-image-519245\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/domains-image-1200x412.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/domains-image-300x103.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/domains-image-250x86.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/domains-image-768x264.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/domains-image-1536x527.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/domains-image.webp 1832w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">The workflow of the Seller Buyer Interaction module <\/h3>\n<\/div><\/div>\n\n\n\n<p>Firstly, the seller needs to become an operator to interact with the customer via chat.<\/p>\n\n\n\n<p>But, to become an operator, sellers need to send the request to the admin. So, let&#8217;s just see how to create the request to become an operator.<\/p>\n\n\n\n<p>Firstly, a seller will go to the seller dashboard. Now, a seller will navigate to the &#8220;<strong>Edit Profile<\/strong>&#8221; page.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/storecdn.webkul.com\/showcase\/590\/1719828081.png\" alt=\"edit profile\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><meta http-equiv=\"content-type\" content=\"text\/html; charset=utf-8\">Under the &#8220;<strong>edit profile<\/strong>&#8221; section, sellers can now see a new tab i.e., &#8220;<strong>Operator<\/strong>&#8220;. Now, here a seller needs to select the option &#8220;<strong>Yes<\/strong>&#8221; &amp; click on the &#8220;<strong>Submit<\/strong>&#8221; button.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/storecdn.webkul.com\/showcase\/590\/1719828080.png\" alt=\"become an operator\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><meta http-equiv=\"content-type\" content=\"text\/html; charset=utf-8\"><\/meta>After clicking on the &#8220;<strong>Submit<\/strong>&#8221; button, a message to notify about the successful request creation will also display.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/storecdn.webkul.com\/showcase\/590\/1719828079.png\" alt=\"become an operator\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">At the admin&#8217;s end<\/h3>\n\n\n\n<p>At the admin end, a new request of the seller to become an operator will show under the &#8220;<strong>Manage Seller Operator<\/strong>&#8221; tab.<\/p>\n\n\n\n<p>FYI, this &#8220;<strong>Manage Seller Operator<\/strong>&#8221; tab is available under the &#8220;<strong>Marketplace<\/strong>&#8221; section on the backend. Here, an admin can easily approve the request of the seller to become an operator.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"587\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/20-1-1200x587.png\" alt=\"operator request of seller at the admin end\" class=\"wp-image-301014\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/20-1-1200x587.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/20-1-300x147.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/20-1-250x122.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/20-1-768x376.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/20-1.png 1306w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1097\" height=\"595\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/21-2.png\" alt=\"operator request of seller approved\" class=\"wp-image-301015\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/21-2.png 1097w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/21-2-300x163.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/21-2-250x136.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/21-2-768x417.png 768w\" sizes=\"(max-width: 1097px) 100vw, 1097px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">At the seller&#8217;s end<\/h3>\n\n\n\n<p>Now, at the seller&#8217;s end, some details will be available along with the status. Currently, the status is showing as <strong>offline<\/strong> cause you have not logged in to <strong>ChatWhizz<\/strong> yet.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/storecdn.webkul.com\/showcase\/590\/1719828078.png\" alt=\"become an operator\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>After the approval of the seller as an operator, they are available under the list of operators under the ChatWhizz account too.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"403\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/operator-1200x403.webp\" alt=\"operator\" class=\"wp-image-519246\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/operator-1200x403.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/operator-300x101.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/operator-250x84.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/operator-768x258.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/operator-1536x515.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/04\/operator.webp 1842w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Manage Seller Buyer Chat<\/h3>\n<\/div><\/div>\n\n\n\n<p>In order to be online, log in to the domain.chatwhizz.com. Here, domain refers to the name of your website which you used at the time of registration on ChatWhizz.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"617\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/23-1-1200x617.png\" alt=\"ChatWhizz login page\" class=\"wp-image-301018\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/23-1-1200x617.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/23-1-300x154.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/23-1-250x129.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/23-1-768x395.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/23-1.png 1307w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><meta http-equiv=\"content-type\" content=\"text\/html; charset=utf-8\">As you can see, no chats are available in your account yet.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"617\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/24-1-1200x617.png\" alt=\"Seller account login in ChatWhizz\" class=\"wp-image-301019\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/24-1-1200x617.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/24-1-300x154.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/24-1-250x129.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/24-1-768x395.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/24-1.png 1307w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><meta http-equiv=\"content-type\" content=\"text\/html; charset=utf-8\"><meta http-equiv=\"content-type\" content=\"text\/html; charset=utf-8\"><meta http-equiv=\"content-type\" content=\"text\/html; charset=utf-8\">Now, after logging in, the status in the operator section is also showing as &#8220;<strong>Online<\/strong>&#8220;.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/storecdn.webkul.com\/showcase\/590\/1719828077.png\" alt=\"become an operator\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Chat Between Customer &amp; the Seller<\/h2>\n\n\n\n<p>In the image below, you may notice that a customer is requesting to start a chat.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"624\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/26-1-1200x624.png\" alt=\"Seller buyer interaction window at the product page\" class=\"wp-image-301022\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/26-1-1200x624.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/26-1-300x156.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/26-1-250x130.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/26-1-768x399.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/26-1.png 1292w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Therefore, a new request for chat will also appear in your ChatWhizz window. You can either accept or decline the chat request of the customer.<\/p>\n\n\n\n<p>In case, if you want, you can also see the message of the customer before accepting\/declining the request. After looking at the message, you can decide accordingly.<\/p>\n\n\n\n<p>One thing to note is that you can not reply to the customer until you accept the chat request. It means, you can see the message but can only reply when you accept the chat request.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"617\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/27-1-1200x617.png\" alt=\"seller chat window\" class=\"wp-image-301023\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/27-1-1200x617.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/27-1-300x154.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/27-1-250x129.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/27-1-768x395.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/27-1.png 1307w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><meta http-equiv=\"content-type\" content=\"text\/html; charset=utf-8\">Send a reply from the ChatWhizz chat window &amp; the same will reflect on the customer&#8217;s end.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"612\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/28-1-1200x612.png\" alt=\"buyers message in the seller chat window\" class=\"wp-image-301024\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/28-1-1200x612.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/28-1-300x153.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/28-1-250x128.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/28-1-768x392.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/28-1.png 1299w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><meta http-equiv=\"content-type\" content=\"text\/html; charset=utf-8\"><meta http-equiv=\"content-type\" content=\"text\/html; charset=utf-8\">You may see the sellers reply in the image below. Now, in this way a customer &amp; the seller can easily chat using the integrated chat functionality available with the module.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"624\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/29-1-1200x624.png\" alt=\"seller buyer interaction window on the product page\" class=\"wp-image-301025\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/29-1-1200x624.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/29-1-300x156.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/29-1-250x130.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/29-1-768x399.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/29-1.png 1292w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>A chat window to initiate the chat with the seller is available on the seller product page &amp; other seller related pages of the store. <\/p>\n\n\n\n<p>And, to initiate a chat with the admin, customers can start a chat from any page(apart from the seller&#8217;s product\/sellers related pages) of the store.<\/p>\n\n\n\n<p><strong>Home Page<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"573\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/30-1-1200x573.png\" alt=\"seller buyer interaction window on the home page\" class=\"wp-image-301026\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/30-1-1200x573.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/30-1-300x143.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/30-1-250x119.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/30-1-768x367.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/30-1.png 1290w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><meta http-equiv=\"content-type\" content=\"text\/html; charset=utf-8\"><strong>Category Page<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"577\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/31-1-1200x577.png\" alt=\"seller buyer interaction window on the category page\" class=\"wp-image-301027\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/31-1-1200x577.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/31-1-300x144.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/31-1-250x120.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/31-1-768x369.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/31-1.png 1292w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><strong>Offline Message<\/strong><\/p>\n\n\n\n<p>An offline message is also shown to the customer when the seller is not available to chat.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"567\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/32-1-1200x567.png\" alt=\"Offline status in seller buyer interaction window\" class=\"wp-image-301029\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/32-1-1200x567.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/32-1-300x142.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/32-1-250x118.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/32-1-768x363.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/32-1.png 1243w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><meta http-equiv=\"content-type\" content=\"text\/html; charset=utf-8\">So, this was all about PrestaShop Marketplace Seller Buyer Interaction Module. I hope this document will help you in checking the functionality of the module in a better way. <\/p>\n\n\n\n<p>Also, do let us know about your views in the comments.<\/p>\n\n\n\n<p><meta http-equiv=\"content-type\" content=\"text\/html; charset=utf-8\">In case, if you are also looking for a module to assign badges to the seller based on performance. Then, do check out the&nbsp;<a href=\"https:\/\/webkul.com\/blog\/prestashop-marketplace-seller-badge-system\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>blog<\/strong><\/a>.<\/p>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Support<\/h3>\n<\/div><\/div>\n\n\n\n<p><meta http-equiv=\"content-type\" content=\"text\/html; charset=utf-8\">For any kind of technical assistance or query, please raise a ticket at&nbsp;<a href=\"http:\/\/webkul.uvdesk.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">http:\/\/webkul.uvdesk.com<\/a>&nbsp;or send us a mail at&nbsp;<strong>support@webkul.com<\/strong><\/p>\n\n\n\n<p>Also, please explore our&nbsp;<strong><a href=\"https:\/\/webkul.com\/prestashop-development\/\" target=\"_blank\" rel=\"noreferrer noopener\">PrestaShop development services<\/a><\/strong>&nbsp;&amp; vast range of featureful&nbsp;<a href=\"https:\/\/store.webkul.com\/PrestaShop-Extensions.html\"><strong>PrestaShop Addons<\/strong><\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Establishing a live chat channel between buyers &amp; sellers is very essential these days. Therefore, we are bringing this PrestaShop Marketplace Seller Buyer Interaction module for you. The module integrates a fully equipped chat system into your store. This will help your customers to interact easily with sellers as well as you(Admin). Live chat has <a href=\"https:\/\/webkul.com\/blog\/prestashop-marketplace-seller-buyer-interaction\/\">[&#8230;]<\/a><\/p>\n","protected":false},"author":65,"featured_media":79863,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[211,209],"tags":[4564,402,750,1637,4690,2972,1638],"class_list":["post-79351","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketplace-2","category-prestashop","tag-admin-buyer-chat","tag-buyer-seller-chat","tag-chat-system","tag-marketplace-buyer-seller-chat","tag-marketplace-interaction","tag-multivendor-seller-buyer-chat","tag-prestashop-buyer-seller-chat"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Prestashop Marketplace Seller Buyer Interaction {User-Guide}<\/title>\n<meta name=\"description\" content=\"This guide explains the process to use the Prestashop Marketplace Seller Buyer Interaction module which integrates a chat system.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/webkul.com\/blog\/prestashop-marketplace-seller-buyer-interaction\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Prestashop Marketplace Seller Buyer Interaction {User-Guide}\" \/>\n<meta property=\"og:description\" content=\"This guide explains the process to use the Prestashop Marketplace Seller Buyer Interaction module which integrates a chat system.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/webkul.com\/blog\/prestashop-marketplace-seller-buyer-interaction\/\" \/>\n<meta property=\"og:site_name\" content=\"Webkul Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/webkul\/\" 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