{"id":70543,"date":"2017-01-05T15:46:20","date_gmt":"2017-01-05T15:46:20","guid":{"rendered":"http:\/\/webkul.com\/blog\/?p=70543"},"modified":"2026-09-16T10:45:10","modified_gmt":"2026-09-16T10:45:10","slug":"cs-cart-salesforceiq-connector","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/cs-cart-salesforceiq-connector\/","title":{"rendered":"CS-Cart SalesforceIQ Connector"},"content":{"rendered":"\n<p><strong>CS-Cart SalesforceIQ Connector<\/strong> integrates your CS-Cart store with SalesforceIQ, allowing you to synchronize customer information and manage Salesforce Contacts directly from your CS-Cart admin panel.<\/p>\n\n\n\n<p>This extension allows administrators to export and synchronize CS-Cart customers with Salesforce as Contacts, while also supporting existing Contact updates and Contact ID mapping for easier customer management.<\/p>\n\n\n\n<p>It also provides an easy way to manage synchronized customers, add contacts to Salesforce lists, search contact records, and reset Contact mappings from the CS-Cart admin panel. <\/p>\n\n\n\n<p><strong>Note:<\/strong> Before installing the add-on, extract the downloaded package.<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Install the&nbsp;<strong>License Manager<\/strong>&nbsp;add-on first.<\/li>\n\n\n\n<li>Then install the required add-on.<\/li>\n\n\n\n<li>Follow the&nbsp;<a href=\"https:\/\/webkul.com\/blog\/activate-cs-cart-add-on-license\/\" target=\"_blank\" rel=\"noreferrer noopener\">license activation<\/a>&nbsp;steps to generate your license key.<\/li>\n<\/ol>\n\n\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\"><span style=\"color: revert; font-size: revert; font-weight: revert;\">Features<\/span><\/h3>\n<ul>\n<li>Acts as a bridge between CS-Cart and SalesforceIQ.<\/li>\n<li data-section-id=\"1rm8qxw\" data-start=\"366\" data-end=\"443\">Allows the admin to easily connect the CS-Cart store with SalesforceIQ.<\/li>\n<li data-section-id=\"1kdwy9o\" data-start=\"444\" data-end=\"522\">Synchronizes customer information from CS-Cart with Salesforce Contacts.<\/li>\n<li data-section-id=\"1m6im5n\" data-start=\"523\" data-end=\"595\">Allows the admin to export customers from CS-Cart to SalesforceIQ.<\/li>\n<li data-section-id=\"17ek8wr\" data-start=\"596\" data-end=\"688\">Automatically synchronizes customer details whenever a customer is created or updated.<\/li>\n<li data-section-id=\"10b0lrw\" data-start=\"689\" data-end=\"798\">Checks for existing Salesforce Contacts using the customer\u2019s email address to avoid duplicate Contacts.<\/li>\n<li data-section-id=\"jdet5\" data-start=\"799\" data-end=\"879\">Updates existing Salesforce Contacts with the latest customer information.<\/li>\n<li data-section-id=\"mh1pbt\" data-start=\"880\" data-end=\"976\">Creates new Salesforce Contacts for customers who are not already available in Salesforce.<\/li>\n<li data-section-id=\"1w5w33j\" data-start=\"977\" data-end=\"1072\">Synchronizes customer details such as name, email, phone number, and address information.<\/li>\n<li data-section-id=\"1ch9tl5\" data-start=\"1073\" data-end=\"1155\">Maintains Contact mapping between CS-Cart customers and Salesforce Contacts.<\/li>\n<li data-section-id=\"ksiq9m\" data-start=\"1156\" data-end=\"1230\">Allows the admin to add synchronized contacts to SalesforceIQ lists.<\/li>\n<li data-section-id=\"znzgvs\" data-start=\"1231\" data-end=\"1317\">Provides an option to search synchronized customers using Salesforce Contact ID.<\/li>\n<li data-section-id=\"1qymgyp\" data-start=\"1318\" data-end=\"1384\">Allows the admin to reset Contact mapping whenever required.<\/li>\n<li data-section-id=\"1isacr8\" data-start=\"1385\" data-end=\"1472\">Supports synchronization of multiple customers for easy customer data management.<\/li>\n<li data-section-id=\"3p6hjq\" data-start=\"1473\" data-end=\"1577\">Provides an easy-to-use and interactive interface for managing SalesforceIQ settings and contacts.<\/li>\n<li data-section-id=\"gy8vvv\" data-start=\"1578\" data-end=\"1678\">Helps the admin manage synchronized customer information efficiently from the CS-Cart backend.<\/li>\n<li data-section-id=\"5g4y3c\" data-start=\"1679\" data-end=\"1739\">Compatible with both CS-Cart and CS-Cart Multi-Vendor.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div class=\"wk-index-wrap\">\n<h3 class=\"index-title\"><span style=\"color: revert; font-size: revert; font-weight: revert;\">Installation<\/span><\/h3>\n<\/div>\n<\/div>\n<div class=\"alert alert-success\">\n<div>\n<p>After downloading\u00a0the\u00a0<strong>CS-Cart SalesforceIQ<\/strong>\u00a0add-on, you\u2019ll get one zip file, one install.txt file,\u00a0and a relevant User Guide manual doc. Read it carefully for proper configuration.<\/p>\n<p>Go to Manage Add-ons, and click on\u00a0<strong>\u201cManual Installation\u201d<\/strong>\u00a0as shown below in the snapshot.<\/p>\n<\/div>\n<\/div>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-556315\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/01\/01-cs-cart-salesforceiq-manual-installation.webp\" alt=\"cs-cart-salesforceiq-manual-installation\" width=\"1120\" height=\"880\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/01\/01-cs-cart-salesforceiq-manual-installation.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/01\/01-cs-cart-salesforceiq-manual-installation-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/01\/01-cs-cart-salesforceiq-manual-installation-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/01\/01-cs-cart-salesforceiq-manual-installation-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/p>\n<p class=\"panel-body\">Click on<strong>\u00a0\u201cLocal\u201d<\/strong>\u00a0to browse the zip file, and then click on\u00a0<strong>\u201cUpload &amp; Install\u201d<\/strong>\u00a0as shown below in the snapshot.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full-size wp-image-556316\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/01\/02-cs-cart-salesforceiq-upload-zip-file.webp\" alt=\"02-cs-cart-salesforceiq-upload-zip-file\" width=\"1120\" height=\"880\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/01\/02-cs-cart-salesforceiq-upload-zip-file.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/01\/02-cs-cart-salesforceiq-upload-zip-file-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/01\/02-cs-cart-salesforceiq-upload-zip-file-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/01\/02-cs-cart-salesforceiq-upload-zip-file-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/p>\n<div class=\"wk-index-wrap\">\n<h3 class=\"index-title\">Add-on Configuration<\/h3>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-body\">\n<p>After installing the add-on, you will find\u00a0<strong>CS-Cart SalesforceIQ <\/strong>in the list of available add-ons.<\/p>\n<p>Click on\u00a0<strong>\u201cSettings\u201d<\/strong>\u00a0to enable, disable, install, or refresh. Ensure you activate the add-on, as shown in the snapshot below.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-556317\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/01\/03-cs-cart-salesforceiq-refresh-module.webp\" alt=\"cs-cart-salesforceiq-refresh-module\" width=\"1120\" height=\"880\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/01\/03-cs-cart-salesforceiq-refresh-module.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/01\/03-cs-cart-salesforceiq-refresh-module-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/01\/03-cs-cart-salesforceiq-refresh-module-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/01\/03-cs-cart-salesforceiq-refresh-module-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/p>\n<div class=\"wk-index-wrap\">\n<h3 class=\"index-title\">Module Configuration | Admin End<\/h3>\n<\/div>\n<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"216\" data-end=\"356\">After successfully installing the add-on, the admin can configure the <strong data-start=\"286\" data-end=\"319\">CS-Cart SalesforceIQ<\/strong> module from the CS-Cart admin panel.<\/p>\n<p data-start=\"358\" data-end=\"395\">To configure the module, navigate to:<\/p>\n<p data-start=\"397\" data-end=\"464\"><strong data-start=\"397\" data-end=\"464\">Add-ons &gt; Downloaded Add-ons &gt; SalesforceIQ &gt; Settings<\/strong><\/p>\n<p data-start=\"397\" data-end=\"464\"><img decoding=\"async\" class=\"alignnone size-full wp-image-556318\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/01\/04-cs-cart-salesforceiq-module-configuration.webp\" alt=\"cs-cart-salesforceiq-module-configuration\" width=\"1120\" height=\"880\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/01\/04-cs-cart-salesforceiq-module-configuration.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/01\/04-cs-cart-salesforceiq-module-configuration-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/01\/04-cs-cart-salesforceiq-module-configuration-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/01\/04-cs-cart-salesforceiq-module-configuration-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/p>\n<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"184\" data-end=\"328\">Under the <strong data-start=\"194\" data-end=\"206\">Settings<\/strong> tab, the admin can configure the SalesforceIQ connection details required to connect the CS-Cart store with SalesforceIQ.<\/p>\n<p data-start=\"330\" data-end=\"374\">The available configuration options include:<\/p>\n<ul data-start=\"376\" data-end=\"650\">\n<li data-section-id=\"4dncg5\" data-start=\"376\" data-end=\"457\"><strong data-start=\"378\" data-end=\"391\">Client ID<\/strong> \u2013 Enter the Client ID provided by Salesforce for the application.<\/li>\n<li data-section-id=\"nl77mo\" data-start=\"458\" data-end=\"547\"><strong data-start=\"460\" data-end=\"477\">Client Secret<\/strong> \u2013 Enter the Client Secret associated with the Salesforce application.<\/li>\n<li data-section-id=\"tn4anm\" data-start=\"548\" data-end=\"650\"><strong data-start=\"550\" data-end=\"564\">Domain URL<\/strong> \u2013 Enter the Salesforce Domain URL used to establish the connection with SalesforceIQ.<\/li>\n<li>To know\u00a0<strong>How To Create Custom Integration In SalesforceIQ\u00a0<\/strong>please follow the steps as explained here\u00a0<a href=\"http:\/\/webkul.com\/blog\/how-to-create-new-custom-integration-in-salesforceiq\/\">http:\/\/webkul.com\/blog\/how-to-create-new-custom-integration-in-salesforceiq\/<\/a><\/li>\n<\/ul>\n<p data-start=\"652\" data-end=\"738\">After configuring these settings, click the <strong data-start=\"696\" data-end=\"704\">Save<\/strong> button to save the configuration.<\/p>\n<p data-start=\"652\" data-end=\"738\">These settings allow the admin to establish a secure connection between CS-Cart and SalesforceIQ and synchronize customer information with Salesforce Contacts.<\/p>\n<p data-start=\"470\" data-end=\"702\"><img decoding=\"async\" class=\"alignnone size-full wp-image-556319\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/01\/05-cs-cart-salesforceiq-contacts.webp\" alt=\"cs-cart-salesforceiq-contacts\" width=\"1120\" height=\"880\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/01\/05-cs-cart-salesforceiq-contacts.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/01\/05-cs-cart-salesforceiq-contacts-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/01\/05-cs-cart-salesforceiq-contacts-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/01\/05-cs-cart-salesforceiq-contacts-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/p>\n<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"305\" data-end=\"468\">After configuring the SalesforceIQ connection settings, the admin can manage and synchronize the CS-Cart users with SalesforceIQ from the <strong data-start=\"443\" data-end=\"459\">SalesforceIQ<\/strong> section.<\/p>\n<p data-start=\"470\" data-end=\"702\">The <strong data-start=\"474\" data-end=\"483\">Users<\/strong> section displays the available users along with their basic details and Salesforce Contact ID.<\/p>\n<p data-start=\"470\" data-end=\"702\">The admin can view the user name, email address, registration date, user type, and the corresponding Salesforce Contact ID.<\/p>\n<h3 data-start=\"470\" data-end=\"702\">Export Contacts \/ Reset Mapping<\/h3>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-556320\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/01\/06-cs-cart-salesforceiq-export-contacts.webp\" alt=\"cs-cart-salesforceiq-export-contacts\" width=\"1120\" height=\"880\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/01\/06-cs-cart-salesforceiq-export-contacts.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/01\/06-cs-cart-salesforceiq-export-contacts-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/01\/06-cs-cart-salesforceiq-export-contacts-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/01\/06-cs-cart-salesforceiq-export-contacts-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/p>\n<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"1041\" data-end=\"1138\">The admin can use the action menu available at the top-right corner to manage the selected users.<\/p>\n<p data-start=\"1140\" data-end=\"1170\">The available options include:<\/p>\n<ul data-start=\"1172\" data-end=\"1353\">\n<li data-section-id=\"1xdrbx6\" data-start=\"1172\" data-end=\"1258\"><strong data-start=\"1174\" data-end=\"1193\">Export Contacts<\/strong> \u2013 Export the selected CS-Cart users to SalesforceIQ as Contacts.<\/li>\n<li data-section-id=\"130nxqx\" data-start=\"1259\" data-end=\"1353\"><strong data-start=\"1261\" data-end=\"1278\">Reset Mapping<\/strong> \u2013 Reset the Salesforce Contact mapping associated with the selected users.<\/li>\n<\/ul>\n<h3>Salesforce Contacts<\/h3>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-556321\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/01\/07-cs-cart-salesforceiq-salesforce-end.webp\" alt=\"cs-cart-salesforceiq-salesforce-end\" width=\"1120\" height=\"880\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/01\/07-cs-cart-salesforceiq-salesforce-end.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/01\/07-cs-cart-salesforceiq-salesforce-end-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/01\/07-cs-cart-salesforceiq-salesforce-end-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/01\/07-cs-cart-salesforceiq-salesforce-end-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/p>\n<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"1498\" data-end=\"1700\">After exporting the contacts, the selected CS-Cart users are synchronized with SalesforceIQ as Contacts. The admin can view the synchronized contacts from the <strong data-start=\"1657\" data-end=\"1669\">Contacts<\/strong> section at the Salesforce end.<\/p>\n<p data-start=\"1702\" data-end=\"1815\">The synchronized contacts display the customer information, including <strong data-start=\"1772\" data-end=\"1814\">Name, Phone, E-mail, and Contact Owner<\/strong>.<\/p>\n<p data-start=\"1817\" data-end=\"1919\">This allows the admin to easily synchronize and manage CS-Cart customer information with SalesforceIQ.<\/p>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\"><i class=\"fa fa-mail-forward\"><\/i>Support<\/h3>\n<\/div>\n<div class=\"panel-body\">\n<p>If you have any questions, suggestions, or customization requests, feel free to contact us at\u00a0<a href=\"mailto:support@webkul.com\" target=\"_blank\" rel=\"noreferrer noopener\">support@webkul.com<\/a>\u00a0or submit a ticket at\u00a0<a href=\"http:\/\/webkul.uvdesk.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">webkul.uvdesk.com.<\/a><\/p>\n<p>Explore our premium-quality\u00a0<a href=\"https:\/\/store.webkul.com\/CS-Cart.html\" target=\"_blank\" rel=\"noreferrer noopener\">CS Cart Extensions<\/a> to enhance your store functionality.<\/p>\n<p>You can also explore our <a href=\"https:\/\/webkul.com\/cs-cart-development\/\" target=\"_blank\" rel=\"noreferrer noopener\">CS-Cart Development Services<\/a>\u00a0and\u00a0<a href=\"https:\/\/marketplace.cs-cart.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Quality\u00a0CS-Cart add-ons<\/a>.<\/p>\n<\/div>\n<\/div>\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>CS-Cart SalesforceIQ Connector integrates your CS-Cart store with SalesforceIQ, allowing you to synchronize customer information and manage Salesforce Contacts directly from your CS-Cart admin panel. This extension allows administrators to export and synchronize CS-Cart customers with Salesforce as Contacts, while also supporting existing Contact updates and Contact ID mapping for easier customer management. It also <a href=\"https:\/\/webkul.com\/blog\/cs-cart-salesforceiq-connector\/\">[&#8230;]<\/a><\/p>\n","protected":false},"author":108,"featured_media":70644,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1496,4306],"tags":[4308,4307,4305],"class_list":["post-70543","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cs-cart","category-salesforceiq-connector-cs-cart","tag-crm-connector","tag-salesforceiq","tag-salesforceiq-connector-for-cs-cart"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>SalesforceIQ Connector For CS-Cart<\/title>\n<meta name=\"description\" content=\"SalesforceIQ Connector For CS-Cart to integrate CS-Cart with SalesforceIQ, a CRM platform that makes enterprise-level intelligence affordable.\" \/>\n<meta name=\"robots\" content=\"index, follow, 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