{"id":562970,"date":"2026-11-10T09:30:03","date_gmt":"2026-11-10T09:30:03","guid":{"rendered":"https:\/\/webkul.com\/blog\/?p=562970"},"modified":"2026-11-10T09:30:12","modified_gmt":"2026-11-10T09:30:12","slug":"user-guide-website-gift-cards","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/user-guide-website-gift-cards\/","title":{"rendered":"User Guide for Website Gift Cards"},"content":{"rendered":"\n
\n

Introduction<\/h2>\n<\/div><\/div>\n\n\n\n

Website Gift Cards<\/strong> adds gift cards to your ERPNext store. You create each ERPNext gift card from the standard Coupon Code<\/strong> screen. You do not need a new screen or a new workspace.<\/p>\n\n\n\n

Each card holds an amount. Shoppers type the card’s code at webshop checkout, and the app takes the card value off the order. <\/p>\n\n\n\n

It then tracks the gift card balance, so a card can pay for more than one order.<\/p>\n\n\n\n

This guide is for store admins and sales staff. By the end, you will create a gift card, redeem it on the website, and check its balance.<\/p>\n\n\n\n

\n

Prerequisites for using Website Gift Cards<\/h2>\n<\/div><\/div>\n\n\n\n

Website Gift Cards works in conjunction with the following module:<\/p>\n\n\n\n

Webshop<\/strong><\/p>\n\n\n\n

You must install the above-mentioned module to use the Website Gift Cards.<\/p>\n\n\n\n

\n

Prerequisites for using Website Gift Cards<\/h2>\n<\/div><\/div>\n\n\n\n
    \n
  1. Create an ERPNext gift card from the Coupon Code<\/strong> screen with the Gift Card<\/strong> type.<\/li>\n\n\n\n
  2. Set a fixed amount for each card.<\/li>\n\n\n\n
  3. Let ERPNext make a unique coupon code for every card.<\/li>\n\n\n\n
  4. Send the card by email or hand it over as a physical card.<\/li>\n\n\n\n
  5. Add a recipient, a sender and a gift message.<\/li>\n\n\n\n
  6. Redeem the card at webshop checkout with the Apply<\/strong> button.<\/li>\n\n\n\n
  7. Show the total, the gift card amount and the net payable in the cart.<\/li>\n\n\n\n
  8. Track the redeemed amount and the gift card balance after each order.<\/li>\n\n\n\n
  9. Restore the balance when staff cancel an order paid with the card.<\/li>\n<\/ol>\n\n\n\n
    \n

    Installation<\/h2>\n<\/div><\/div>\n\n\n\n
      \n
    1. After purchasing the app from Webkul Store, you will receive a link to download the module ZIP file.<\/li>\n\n\n\n
    2. Extract the ZIP file. You will see a folder named ‘website_gift_cards’.<\/li>\n\n\n\n
    3. Set up the module in your git repository, then fetch it using:<\/li>\n<\/ol>\n\n\n\n
      bench get-app --branch main https:\/\/git.webkul.com\/erpnext-apps\/erpnext-website-gift-cards.git<\/pre>\n\n\n\n
      (Replace “main” with your branch name and replace the “HTTPS URL” with your HTTPS clone URL.)<\/p>\n\n\n\n
        \n
      1. Install the app on your site:<\/li>\n<\/ol>\n\n\n\n
        bench --site <your-site-name> install-app website_gift_cards<\/pre>\n\n\n\n
          \n
        1. Run bench migrate to complete the setup.<\/li>\n<\/ol>\n\n\n\n
          \n
          Workflow<\/h2>\n<\/div><\/div>\n\n\n\n
          \n
          Creating a Gift Card<\/h3>\n<\/div><\/div>\n\n\n\n
            \n
          1. Open Selling<\/strong> and click Coupon Code<\/strong>. The list shows every coupon, including your gift cards.<\/li>\n<\/ol>\n\n\n\n
            \"01-the-coupon-code-list\"<\/figure>\n\n\n\n
              \n
            1. Click Add Coupon Code<\/strong>. Enter a Coupon Name<\/strong>.<\/li>\n\n\n\n
            2. Set Coupon Type<\/strong> to Gift Card<\/strong>. A new Website Gift Card<\/strong> section now appears.<\/li>\n\n\n\n
            3. Pick the Customer<\/strong> who owns the card. ERPNext needs a customer for every gift card. Only that customer can redeem it.<\/li>\n\n\n\n
            4. Set Valid Up To<\/strong> if the card should expire. Leave Coupon Code<\/strong> blank, and ERPNext will make one when you save.<\/li>\n<\/ol>\n\n\n\n
              \"02-a-new-coupon-code-with-the-gift-card-type\"<\/figure>\n\n\n\n
                \n
              1. Open the Website Gift Card<\/strong> section. Enter the Gift Card Amount<\/strong>.<\/li>\n\n\n\n
              2. Choose a Delivery Method<\/strong>: Email<\/strong> or Physical<\/strong>.<\/li>\n\n\n\n
              3. Fill in Recipient Name<\/strong>, Sender Name<\/strong> and Gift Message<\/strong>. For an email card, also fill in Recipient Email<\/strong>.<\/li>\n<\/ol>\n\n\n\n
                \"03-the-website-gift-card-section-filled-in\"<\/figure>\n\n\n\n
                Warning: <\/strong>An email card needs an outgoing email account. Set one up in Email Account<\/strong> first. Without one, ERPNext will not save the card.<\/p>\n\n\n\n
                  \n
                1. Click Save<\/strong>. ERPNext fills in the Coupon Code<\/strong> and links a Pricing Rule<\/strong> for the card. For an email card, it also sends the code to the recipient.<\/li>\n<\/ol>\n\n\n\n
                  \"04-the-saved-gift-card-with-its-code-and-pricing-rule\"<\/figure>\n\n\n\n
                  \n
                  Redeeming a Gift Card at Webshop Checkout<\/h3>\n<\/div><\/div>\n\n\n\n
                    \n
                  1. The customer signs in and adds items to the cart.<\/li>\n\n\n\n
                  2. In the cart, they type the gift card’s coupon code in the Enter coupon code<\/strong> box. Then they click Apply<\/strong>.<\/li>\n<\/ol>\n\n\n\n
                    \"05-the-cart-with-the-gift-card-code-entered\"<\/figure>\n\n\n\n
                      \n
                    1. The cart now shows the card’s name under Coupon code<\/strong>. The Payment Summary<\/strong> lists the Total Amount<\/strong>, the Gift Card Amount<\/strong> and the Net Payable<\/strong>.<\/li>\n<\/ol>\n\n\n\n
                      \"06-the-cart-after-the-gift-card-is-applied\"<\/figure>\n\n\n\n
                      Note: <\/strong>The app never takes off more than the order total. Here, a \u20b95,000 card pays a \u20b94,499 order in full, and \u20b9501 stays on the card.<\/p>\n\n\n\n
                        \n
                      1. The customer clicks Place Order<\/strong>. The order page shows the Applied Coupon Code<\/strong> and the new Grand Total<\/strong>.<\/li>\n<\/ol>\n\n\n\n
                        \"07-the-website-order-paid-with-the-gift-card\"<\/figure>\n\n\n\n
                        \n
                        Tracking the Gift Card Balance<\/h3>\n<\/div><\/div>\n\n\n\n
                          \n
                        1. Open the gift card from the Coupon Code<\/strong> list again. Open the Website Gift Card<\/strong> section.<\/li>\n\n\n\n
                        2. Check Redeemed Amount<\/strong> and Gift Card Balance<\/strong>. ERPNext updates both when someone submits a sales order or invoice that uses the card.<\/li>\n<\/ol>\n\n\n\n
                          \"08-the-gift-card-balance-after-the-order\"<\/figure>\n\n\n\n
                            \n
                          1. To see how ERPNext applied the card, open the Sales Order<\/strong>. Open its Additional Discount<\/strong> section. The Coupon Code<\/strong> field names the gift card. The Additional Discount Amount<\/strong> shows the value taken off the Grand Total<\/strong>.<\/li>\n<\/ol>\n\n\n\n
                            \"09-the-gift-card-discount-on-the-sales-order\"<\/figure>\n\n\n\n
                              \n
                            1. If you cancel that sales order, ERPNext adds the amount back to the gift card balance. When the balance reaches zero, ERPNext no longer accepts the card.<\/li>\n<\/ol>\n\n\n\n
                              \n
                              Need Help?<\/h2>\n<\/div><\/div>\n\n\n\n
                              Hope you find this guide helpful! Please feel free to share your feedback in the comments below.<\/p>\n\n\n\n
                              If you still have any issues\/queries, please create a ticket at the UV Desk.<\/p>\n\n\n\n
                              I hope this helps. In case of any further queries, contact us at our support mail.<\/p>\n\n\n\n
                              Thanks for paying attention!!<\/p>\n\n\n\n
                              Current Version <\/strong>– 0.0.1 
                              Supported Framework Version<\/strong> – ERPNext v16<\/p>\n\n\n\n
                              <\/p>\n\n\n\n
                              <\/p>\n","protected":false},"excerpt":{"rendered":"
                              Website Gift Cards adds gift cards to your ERPNext store. You create each ERPNext gift card from the standard Coupon Code screen. You do not need a new screen or a new workspace. Each card holds an amount. Shoppers type the card’s code at webshop checkout, and the app takes the card value off the […]<\/a><\/p>\n","protected":false},"author":724,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16119],"tags":[14730],"class_list":["post-562970","post","type-post","status-publish","format-standard","hentry","category-erpnext","tag-erpnext"],"yoast_head":"\nUser Guide for Website Gift Cards - Webkul Blog<\/title>\n<meta name=\"description\" content=\"Website Gift Cards for ERPNext turns Coupon Code into a website gift card with a tracked balance that shoppers redeem at webshop checkout\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/webkul.com\/blog\/user-guide-website-gift-cards\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" 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