{"id":559969,"date":"2026-10-14T06:59:05","date_gmt":"2026-10-14T06:59:05","guid":{"rendered":"https:\/\/webkul.com\/blog\/?p=559969"},"modified":"2026-10-14T06:59:12","modified_gmt":"2026-10-14T06:59:12","slug":"cs-cart-telegram-order-notification-guide","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/cs-cart-telegram-order-notification-guide\/","title":{"rendered":"CS-Cart Telegram Order Notification User Guide"},"content":{"rendered":"\n<p><strong><a href=\"https:\/\/store.webkul.com\/cs-cart-telegram-order-notification.html\" target=\"_blank\" rel=\"noreferrer noopener\">CS-Cart Telegram Order Notification<\/a><\/strong> allows store administrators, customers, and vendors to receive real-time store updates through Telegram.<\/p>\n\n\n\n<p>The add-on connects Telegram accounts with the CS-Cart store and sends notifications for important events such as new orders, payment updates, order status changes, returns, and product approvals.<\/p>\n\n\n\n<p>Administrators can configure notification events, create custom notification templates, and manage multiple admin Telegram accounts.<\/p>\n\n\n\n<p>The add-on also supports promotional notifications, and storefront-specific configurations to help businesses keep users informed through Telegram.<\/p>\n\n\n\n<p><strong>Note:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Install the add-on.<\/li>\n\n\n\n<li>Enter the license key.<\/li>\n\n\n\n<li>Follow the&nbsp;<a href=\"https:\/\/webkul.com\/blog\/activate-cs-cart-add-on-license\/\">license activation<\/a>&nbsp;steps.<\/li>\n<\/ul>\n\n\n\n<p>The Queue Handler add-on&nbsp;is required to send Telegram&nbsp;notifications to <strong>admins and vendors<\/strong>.<\/p>\n\n\n\n<p>You can also check the <strong><a href=\"https:\/\/store.webkul.com\/CS-Cart-Shopify-Connector.html\" target=\"_blank\" rel=\"noreferrer noopener\">CS-Cart Shopify Connector<\/a><\/strong> for Shopify integration and synchronization features.<\/p>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Features<\/h3>\n<\/div><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Send Telegram notifications for new orders, received payments, order status changes, and invoice details.<\/li>\n\n\n\n<li>Send promotional messages to connected Telegram users.<\/li>\n\n\n\n<li>Notify customers and admins about important order status changes.<\/li>\n\n\n\n<li>Notify vendors about product orders, approvals, and disapprovals.<\/li>\n\n\n\n<li>Send notifications for new return requests and return status changes.<\/li>\n\n\n\n<li>Notify customers when their profile information is updated.<\/li>\n\n\n\n<li>Connect multiple admin Telegram accounts to receive store notifications.<\/li>\n\n\n\n<li>Create custom notification templates using predefined event variables.<\/li>\n\n\n\n<li>Send relevant notifications to customers, vendors, and admins.<\/li>\n\n\n\n<li>Allow users to connect their Telegram accounts with the store&#8217;s Telegram bot.<\/li>\n\n\n\n<li>Enable or disable individual notifications according to store requirements.<\/li>\n<\/ul>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Installation<\/h3>\n<\/div><\/div>\n\n\n\n<p>After downloading&nbsp;the&nbsp;<strong>CS-Cart<\/strong>&nbsp;<strong>Telegram Order Notification <\/strong>add-on, you\u2019ll get one zip file, one install.txt file, and a relevant User Guide manual doc.<\/p>\n\n\n\n<p>Please read it carefully for proper configuration.<\/p>\n\n\n\n<p>Go to Manage Add-ons and click on&nbsp;<strong>\u201cManual Installation\u201d<\/strong>&nbsp;as shown below in the snapshot.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/01-manual-installation.webp\" alt=\"CS-Cart Telegram Order Notification Addon Manual Install\" class=\"wp-image-559970\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/01-manual-installation.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/01-manual-installation-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/01-manual-installation-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/01-manual-installation-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Click on<strong>&nbsp;\u201cLocal\u201d<\/strong>&nbsp;to browse the zip file, and then click on&nbsp;<strong>\u201cUpload &amp; Install\u201d<\/strong>&nbsp;as shown below in the snapshot.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-telegram-order-notification.webp\" alt=\"CS-Cart Telegram Order Notification addon install\" class=\"wp-image-559978\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-telegram-order-notification.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-telegram-order-notification-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-telegram-order-notification-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-telegram-order-notification-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"module-configuration-admin\">Module Configuration | Admin<\/h3>\n\n\n\n<p>To configure the module, go to&nbsp;<strong>Add-Ons<\/strong>&nbsp;&gt;&gt;&nbsp;<strong>Developers<\/strong>&nbsp;&gt;&gt;&nbsp;<strong>Webkul Software Pvt Ltd<\/strong>.&nbsp;<strong>&gt;&gt; Telegram Notifications<\/strong>&nbsp;<strong>&gt;&gt;<\/strong>&nbsp;<strong>Settings<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-telegram-order-notification-addon-configuration.webp\" alt=\"CS-Cart telegram order notification addon configuration\" class=\"wp-image-559979\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-telegram-order-notification-addon-configuration.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-telegram-order-notification-addon-configuration-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-telegram-order-notification-addon-configuration-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-telegram-order-notification-addon-configuration-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Telegram Configuration<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Connection Status:<\/strong> View the Telegram connection status and connected Chat ID.<\/li>\n\n\n\n<li><strong>Telegram Bot Token:<\/strong> Enter the Telegram Bot Token generated for your store bot.<\/li>\n\n\n\n<li><strong>Telegram Bot Username: <\/strong>Enter the Telegram Bot Username without the <code>@<\/code> symbol.<\/li>\n\n\n\n<li><strong>Admin Telegram ID:<\/strong> Enter the Admin Telegram ID to receive store notifications.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Customer Notifications<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>View Invoice Button:<\/strong> Enable the View Invoice button with order notifications.<\/li>\n\n\n\n<li><strong>Order Placement Notification:<\/strong> Notify customers when they place an order.<\/li>\n\n\n\n<li><strong>Payment Notification:<\/strong> Notify customers when payment is received for their order.<\/li>\n\n\n\n<li><strong>Order Status Notification:<\/strong> Notify customers when their order status is updated.<\/li>\n\n\n\n<li><strong>Profile Update Notification:<\/strong> Notify customers when their profile information is updated.<\/li>\n\n\n\n<li><strong>Return Request Notification: <\/strong>Notify customers when they submit a return request.<\/li>\n\n\n\n<li><strong>Return Status Notification:<\/strong> Notify customers when their return request status changes.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Admin Telegram Notifications<\/h3>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-order-notification-admin-telegram-notification-configuration.webp\" alt=\"cs-cart-order-notification-admin-telegram-notification-configuration\" class=\"wp-image-559980\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-order-notification-admin-telegram-notification-configuration.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-order-notification-admin-telegram-notification-configuration-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-order-notification-admin-telegram-notification-configuration-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-order-notification-admin-telegram-notification-configuration-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Order Placement Notification:<\/strong> Notify the admin when a new order is placed.<\/li>\n\n\n\n<li><strong>New Product Notification:<\/strong> Notify the admin when a vendor creates a new product.<\/li>\n\n\n\n<li><strong>Return Request Notification:<\/strong> Notify the admin when a new return request is submitted.<\/li>\n\n\n\n<li><strong>Return Status Notification:<\/strong> Notify the admin when a return request status changes.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-telegramvendor-notifcation.webp\" alt=\"cs-cart-telegram-vendor-notification\" class=\"wp-image-559981\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-telegramvendor-notifcation.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-telegramvendor-notifcation-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-telegramvendor-notifcation-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-telegramvendor-notifcation-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Vendor Notifications<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Enable Vendor Telegram Notifications:<\/strong> Enable Telegram notifications for vendors.<\/li>\n\n\n\n<li><strong>New Product Order:<\/strong> Inform vendors when a customer places an order for their product.<\/li>\n\n\n\n<li><strong>Product Approval Alert:<\/strong> Keep vendors updated when the admin approves a product.<\/li>\n\n\n\n<li><strong>Product Disapproval Alert:<\/strong> Inform vendors when the admin disapproves a product.<\/li>\n\n\n\n<li><strong>Return Request Notification:<\/strong> Notify vendors when a return request is submitted for their product.<\/li>\n\n\n\n<li><strong>Return Status Notification:<\/strong> Notify vendors when the return request status changes for their product.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Manage Connection<\/h2>\n\n\n\n<p>To manage your Telegram account, navigate to <strong>Telegram Notification &gt;&gt; Manage Notification<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1120\" height=\"644\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-manage-connection.webp\" alt=\"CS-Cart manage connection\" class=\"wp-image-559986\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-manage-connection.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-manage-connection-300x173.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-manage-connection-250x144.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-manage-connection-768x442.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>From here, you can <strong>disconnect, connect, or reconnect your Telegram account<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Telegram Customers<\/h2>\n\n\n\n<p>To manage connected Telegram users, navigate to <strong>Telegram Notification &gt;&gt; Telegram Customer<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1109\" height=\"524\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-telegram-order-notification-connected-users.webp\" alt=\"CS-Cart telegram order notification manage users\" class=\"wp-image-559996\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-telegram-order-notification-connected-users.webp 1109w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-telegram-order-notification-connected-users-300x142.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-telegram-order-notification-connected-users-250x118.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-telegram-order-notification-connected-users-768x363.webp 768w\" sizes=\"(max-width: 1109px) 100vw, 1109px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>To manage connected Telegram users, navigate to <strong>Telegram Notification &gt;&gt; Telegram Customer<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Promotional Message<\/h2>\n\n\n\n<p>To add and send a promotional message, navigate to <strong>Telegram Notification &gt;&gt; Promotional Message<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-telegram-add-promotion.webp\" alt=\"CS-Cart Telegram Order Notification Add Promotion\" class=\"wp-image-559988\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-telegram-add-promotion.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-telegram-add-promotion-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-telegram-add-promotion-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-telegram-add-promotion-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Name:<\/strong> Enter the name of the promotion.<\/li>\n\n\n\n<li><strong>Description:<\/strong> Enter a brief description of the promotion.<\/li>\n\n\n\n<li><strong>Link:<\/strong> Enter the promotional link.<\/li>\n\n\n\n<li><strong>Image:<\/strong> Upload an image for the promotion.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1114\" height=\"522\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-send-promotion-notification-1.webp\" alt=\"CS-Cart sent promotion \" class=\"wp-image-559993\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-send-promotion-notification-1.webp 1114w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-send-promotion-notification-1-300x141.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-send-promotion-notification-1-250x117.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-send-promotion-notification-1-768x360.webp 768w\" sizes=\"(max-width: 1114px) 100vw, 1114px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>From here, admins can <strong>select the user group<\/strong> to which they want to send promotional notifications.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Telegram Logs<\/h2>\n\n\n\n<p>To check Telegram notification logs, navigate to <strong>Telegram Notification &gt;&gt; Telegram Logs<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-order-notification-logs.webp\" alt=\"CS-Cart Telegram Order Notification\" class=\"wp-image-559998\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-order-notification-logs.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-order-notification-logs-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-order-notification-logs-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-order-notification-logs-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Run Queue for Admin and Vendor Notifications<\/h3>\n<\/div><\/div>\n\n\n\n<p>To run the queue, navigate to <strong>Website &gt;&gt; Queue Handler<\/strong> and run the pending queue.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1108\" height=\"714\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-run-queue-1.webp\" alt=\"CS-Cart run queue\" class=\"wp-image-560102\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-run-queue-1.webp 1108w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-run-queue-1-300x193.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-run-queue-1-250x161.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-run-queue-1-768x495.webp 768w\" sizes=\"(max-width: 1108px) 100vw, 1108px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Vendor Telegram Account Connection<\/h3>\n<\/div><\/div>\n\n\n\n<p>To connect their Telegram account, vendors need to navigate to <strong>Seller Information<\/strong> from the Vendor Panel.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1120\" height=\"614\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-vendor-connect-their-account.webp\" alt=\"CS-Cart Vendor connects their account\" class=\"wp-image-560086\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-vendor-connect-their-account.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-vendor-connect-their-account-300x164.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-vendor-connect-their-account-250x137.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-vendor-connect-their-account-768x421.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>From here, vendors can <strong>connect, disconnect, or reconnect their Telegram account<\/strong>.<\/p>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Customer Telegram Account Connection<\/h3>\n<\/div><\/div>\n\n\n\n<p>After logging in to their account, customers need to navigate to <strong>My Account &gt;&gt; Telegram Notification<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-customer-connect-telegram-account.webp\" alt=\"CS-Cart customer connect their account\" class=\"wp-image-560093\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-customer-connect-telegram-account.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-customer-connect-telegram-account-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-customer-connect-telegram-account-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/cs-cart-customer-connect-telegram-account-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Customers can also <strong>connect their Telegram account directly from the checkout page<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/11-customer-connect-telegram.webp\" alt=\"Customer connect their account\" class=\"wp-image-560096\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/11-customer-connect-telegram.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/11-customer-connect-telegram-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/11-customer-connect-telegram-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/11-customer-connect-telegram-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Telegram Notification<\/h3>\n<\/div><\/div>\n\n\n\n<p>Admins, vendors, and customers will receive <strong>real-time notifications directly in Telegram<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"440\" height=\"514\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/telegram-notifications.webp\" alt=\"Telegram notification\" class=\"wp-image-560098\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/telegram-notifications.webp 440w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/telegram-notifications-257x300.webp 257w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/telegram-notifications-213x249.webp 213w\" sizes=\"(max-width: 440px) 100vw, 440px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Customers, vendors and admin can <strong>track their orders<\/strong> and <strong>view their invoices<\/strong> directly through Telegram notifications.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"440\" height=\"514\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/telegram-return.webp\" alt=\"Telegram return notification\" class=\"wp-image-560099\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/telegram-return.webp 440w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/telegram-return-257x300.webp 257w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2026\/10\/telegram-return-213x249.webp 213w\" sizes=\"(max-width: 440px) 100vw, 440px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Customers also receive <strong>Telegram notifications when they submit a return request<\/strong>.<\/p>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Support<\/h3>\n<\/div><\/div>\n\n\n\n<p>If you have any questions, suggestions, or customization requests, feel free to contact us at&nbsp;<a href=\"mailto:support@webkul.com\" target=\"_blank\" rel=\"noreferrer noopener\">support@webkul.com<\/a>&nbsp;or submit a ticket at&nbsp;<a href=\"http:\/\/webkul.uvdesk.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">webkul.uvdesk.com.<\/a><\/p>\n\n\n\n<p>Explore our premium-quality&nbsp;<a href=\"https:\/\/store.webkul.com\/CS-Cart.html\" target=\"_blank\" rel=\"noreferrer noopener\">CS Cart Extensions<\/a>&nbsp;to enhance your store functionality.<\/p>\n\n\n\n<p>You can also explore our&nbsp;<a href=\"https:\/\/webkul.com\/cs-cart-development\/\" target=\"_blank\" rel=\"noreferrer noopener\">CS-Cart Development Services<\/a>&nbsp;and&nbsp;<a href=\"https:\/\/marketplace.cs-cart.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Quality&nbsp;CS-Cart add-ons<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>CS-Cart Telegram Order Notification allows store administrators, customers, and vendors to receive real-time store updates through Telegram. The add-on connects Telegram accounts with the CS-Cart store and sends notifications for important events such as new orders, payment updates, order status changes, returns, and product approvals. Administrators can configure notification events, create custom notification templates, and <a href=\"https:\/\/webkul.com\/blog\/cs-cart-telegram-order-notification-guide\/\">[&#8230;]<\/a><\/p>\n","protected":false},"author":685,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-559969","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>CS-Cart Telegram Order Notification User Guide<\/title>\n<meta name=\"description\" content=\"CS-Cart Telegram Order Notification sends real-time order, payment, status, return, and invoice notifications through Telegram.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" 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