{"id":5138,"date":"2014-01-14T07:16:28","date_gmt":"2014-01-14T07:16:28","guid":{"rendered":"http:\/\/webkul.com\/blog\/?p=5138"},"modified":"2025-03-27T11:55:13","modified_gmt":"2025-03-27T11:55:13","slug":"prestashop-marketplace-product-faq","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/prestashop-marketplace-product-faq\/","title":{"rendered":"PrestaShop Marketplace Product FAQ"},"content":{"rendered":"\n<p><strong><a href=\"https:\/\/store.webkul.com\/Prestashop-Marketplace-Product-Faq.html\" target=\"_blank\" rel=\"noreferrer noopener\">PrestaShop Marketplace Product FAQ<\/a><\/strong> module is an add-on for the marketplace module.<\/p>\n\n\n\n<p>With the help of this module seller can add some frequently asked question (FAQ) with the product in any language and can give some extra information to buyer.<\/p>\n\n\n\n<p>This will enhance the sales also, as now the buyer will have lesser queries.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Features<\/h3>\n<\/div><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Seller can add FAQ with the products.<\/li>\n\n\n\n<li>FAQ\u2019s are listed on the product detail page.<\/li>\n\n\n\n<li>Admin can set the appearance of FAQ on the product detail page.<\/li>\n\n\n\n<li>Seller can edit or delete the FAQ.<\/li>\n\n\n\n<li>Seller can write the FAQ in multi-language.<\/li>\n\n\n\n<li>Support all major Browsers.<\/li>\n\n\n\n<li>Accordion UI.<\/li>\n<\/ul>\n\n\n\n<p><strong>Note:<\/strong> PrestaShop Marketplace Product FAQ module is Multi-Shop Compatible with PrestaShop Advanced Multi-Vendor Marketplace version 5.4.0\/3.4.0 and above.<\/p>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Installation<\/h3>\n<\/div><\/div>\n\n\n\n<p>In order to install the module, you need to install the&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/store.webkul.com\/Prestashop-Advanced-Marketplace.html\" target=\"_blank\"><strong>PrestaShop Advanced Multi-Vendor Marketplace<\/strong><\/a>&nbsp;module first<em>.<\/em><\/p>\n\n\n\n<p>After installing the marketplace module, you can now proceed to install&nbsp;the&nbsp;<strong>PrestaShop Marketplace&nbsp;Product FAQ<\/strong>&nbsp;module.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Firstly, go to the module manager in the back office and click on \u2018upload a module\u2019.<\/li>\n\n\n\n<li>After that, drag and drop the module file or select the file from the system.<\/li>\n\n\n\n<li>In this way, the module installation will be successful.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2014\/01\/2.Installation-1.png\"><img decoding=\"async\" width=\"1284\" height=\"317\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2014\/01\/2.Installation-1.png\" alt=\"2\" class=\"wp-image-101661\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2014\/01\/2.Installation-1.png 1284w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2014\/01\/2.Installation-1-250x62.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2014\/01\/2.Installation-1-300x74.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2014\/01\/2.Installation-1-768x190.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2014\/01\/2.Installation-1-1200x296.png 1200w\" sizes=\"(max-width: 1284px) 100vw, 1284px\" loading=\"lazy\" \/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2014\/01\/3.Installation.png\"><img decoding=\"async\" width=\"1284\" height=\"467\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2014\/01\/3.Installation.png\" alt=\"3\" class=\"wp-image-101662\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2014\/01\/3.Installation.png 1284w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2014\/01\/3.Installation-250x91.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2014\/01\/3.Installation-300x109.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2014\/01\/3.Installation-768x279.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2014\/01\/3.Installation-1200x436.png 1200w\" sizes=\"(max-width: 1284px) 100vw, 1284px\" loading=\"lazy\" \/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2014\/01\/4.Configuration-1.png\"><img decoding=\"async\" width=\"1281\" height=\"475\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2014\/01\/4.Configuration-1.png\" alt=\"4\" class=\"wp-image-101663\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2014\/01\/4.Configuration-1.png 1281w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2014\/01\/4.Configuration-1-250x93.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2014\/01\/4.Configuration-1-300x111.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2014\/01\/4.Configuration-1-768x285.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2014\/01\/4.Configuration-1-1200x445.png 1200w\" sizes=\"(max-width: 1281px) 100vw, 1281px\" loading=\"lazy\" \/><\/a><\/figure>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Workflow<\/h3>\n<\/div><\/div>\n\n\n\n<p>After installation of the module, an admin needs to configure the module.<\/p>\n\n\n\n<p>Admin can set various settings for the FAQ from module configuration.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"451\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/Configure-FAQ-settings-1-1200x451.png\" alt=\"Configure-FAQ-settings-1\" class=\"wp-image-367870\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/Configure-FAQ-settings-1-1200x451.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/Configure-FAQ-settings-1-300x113.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/Configure-FAQ-settings-1-250x94.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/Configure-FAQ-settings-1-768x289.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/Configure-FAQ-settings-1.png 1292w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><strong>Heading CSS<\/strong><\/p>\n\n\n\n<p>Under the &#8220;Heading CSS&#8221; tab, the admin can configure the display settings of the question\/heading.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"541\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/Heading-1-1200x541.png\" alt=\"Heading-1\" class=\"wp-image-367871\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/Heading-1-1200x541.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/Heading-1-300x135.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/Heading-1-250x113.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/Heading-1-768x346.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/Heading-1.png 1291w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><strong>Border and background CSS<\/strong><\/p>\n\n\n\n<p>From here the admin can set the display settings of the FAQ box. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"519\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/Border-and-background-color-1200x519.png\" alt=\"Border-and-background-color\" class=\"wp-image-367874\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/Border-and-background-color-1200x519.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/Border-and-background-color-300x130.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/Border-and-background-color-250x108.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/Border-and-background-color-768x332.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/Border-and-background-color.png 1291w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><strong>Text CSS<\/strong><\/p>\n\n\n\n<p>From the &#8220;Text CSS&#8221; tab, the admin can set the display settings of the answers.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"509\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/Text-settings-1200x509.png\" alt=\"Text-settings\" class=\"wp-image-367876\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/Text-settings-1200x509.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/Text-settings-300x127.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/Text-settings-250x106.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/Text-settings-768x326.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/Text-settings.png 1289w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Add FAQs on product<\/h4>\n\n\n\n<p>To add new FAQ with product, seller needs to visit their product list page.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"575\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/product-tab-1200x575.webp\" alt=\"product tab\" class=\"wp-image-449969\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/product-tab-1200x575.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/product-tab-300x144.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/product-tab-250x120.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/product-tab-768x368.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/product-tab.webp 1294w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Product List appeared for seller shop. Seller need to click on any of product and the product description page will open-<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"575\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/list-of-products-1200x575.webp\" alt=\"product list\" class=\"wp-image-449970\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/list-of-products-1200x575.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/list-of-products-300x144.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/list-of-products-250x120.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/list-of-products-768x368.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/list-of-products.webp 1294w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Clicking on any of the product from the product list, will take you to product description page. Sellers can add FAQ on their products from here.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/storecdn.webkul.com\/showcase\/590\/1729083642.png\" alt=\"add faq\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>By clicking on add new button a form will pop up for creating new FAQ. Sellers can add FAQ in multi language as well.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"575\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/add-faq-1200x575.webp\" alt=\"add faq\" class=\"wp-image-449973\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/add-faq-1200x575.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/add-faq-300x144.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/add-faq-250x120.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/add-faq-768x368.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/add-faq.webp 1294w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>On FAQ list you will get different options like edit, delete, active, inactive FAQ.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/storecdn.webkul.com\/showcase\/590\/1729083641.png\" alt=\"faq\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>After filling in all the information, you get the FAQ on the product page.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"663\" height=\"1024\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/faq-added-663x1024.webp\" alt=\"faq added\" class=\"wp-image-449975\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/faq-added-663x1024.webp 663w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/faq-added-194x300.webp 194w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/faq-added-161x249.webp 161w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/faq-added-768x1187.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/faq-added-994x1536.webp 994w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/faq-added-1325x2048.webp 1325w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/faq-added-scaled.webp 1657w\" sizes=\"(max-width: 663px) 100vw, 663px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>If seller has written the FAQ in other language and that language is selected by buyer, then buyer can view the FAQ in the selected language.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"641\" height=\"1024\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/faq-different-language-641x1024.webp\" alt=\"FAQ in different language\" class=\"wp-image-449976\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/faq-different-language-641x1024.webp 641w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/faq-different-language-188x300.webp 188w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/faq-different-language-156x249.webp 156w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/faq-different-language-768x1227.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/faq-different-language-961x1536.webp 961w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/faq-different-language-1282x2048.webp 1282w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/faq-different-language-scaled.webp 1602w\" sizes=\"(max-width: 641px) 100vw, 641px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>This was all about PrestaShop Marketplace Product FAQ module. I hope this document will help you in checking the functionality of the module in a better way.<\/p>\n\n\n\n<p>Also, do let us know about your views in the comments.<\/p>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Support<\/h3>\n<\/div><\/div>\n\n\n\n<p>For any kind of technical assistance or query, please&nbsp;<a href=\"https:\/\/webkul.uvdesk.com\/en\/customer\/create-ticket\/\">raise a ticket<\/a>&nbsp;or send us a mail at&nbsp;<strong>support@webkul.com<\/strong><\/p>\n\n\n\n<p>Also, please explore our&nbsp;<a href=\"https:\/\/webkul.com\/prestashop-development\/\">PrestaShop development services<\/a>&nbsp;and vast range of quality&nbsp;<a href=\"https:\/\/store.webkul.com\/PrestaShop-Extensions.html\">PrestaShop addons<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>PrestaShop Marketplace Product FAQ module is an add-on for the marketplace module. With the help of this module seller can add some frequently asked question (FAQ) with the product in any language and can give some extra information to buyer. This will enhance the sales also, as now the buyer will have lesser queries. Note: <a href=\"https:\/\/webkul.com\/blog\/prestashop-marketplace-product-faq\/\">[&#8230;]<\/a><\/p>\n","protected":false},"author":11,"featured_media":27337,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13,209],"tags":[5716,197,106,1883,5715,5720,2057,2065,5717,5714,210,1882,5719,5718,590],"class_list":["post-5138","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-php","category-prestashop","tag-add-faq-to-product","tag-faq","tag-marketplace","tag-marketplace-faq","tag-marketplace-frequently-asked-question","tag-marketplace-qa","tag-php","tag-prestashop","tag-prestashop-add-faq","tag-prestashop-frequently-asked-question","tag-prestashop-marketplace","tag-prestashop-marketplace-faq","tag-prestashop-marketplace-qa","tag-prestashop-qa","tag-webkul"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>PrestaShop Marketplace Product FAQ | Q&amp;A For Marketplace Products<\/title>\n<meta name=\"description\" content=\"PrestaShop Marketplace Product FAQ help sellers to add some frequently asked question on their product. Buyer can get more information about product.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/webkul.com\/blog\/prestashop-marketplace-product-faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"PrestaShop Marketplace Product FAQ | Q&amp;A For Marketplace Products\" \/>\n<meta property=\"og:description\" content=\"PrestaShop Marketplace Product FAQ help sellers to add some frequently asked question on their product. 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