{"id":51079,"date":"2016-06-10T15:08:51","date_gmt":"2016-06-10T15:08:51","guid":{"rendered":"http:\/\/webkul.com\/blog\/?p=51079"},"modified":"2025-02-06T13:25:42","modified_gmt":"2025-02-06T13:25:42","slug":"opencart-marketplace-buyer-seller-communication","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/opencart-marketplace-buyer-seller-communication\/","title":{"rendered":"Opencart Marketplace Buyer Seller Communication"},"content":{"rendered":"<p>Opencart Marketplace Buyer Seller Communication module allows the buyers and sellers to communicate with each other and keep a record of their communication. In this module, a buyer can send the message to seller with an attachment and in the same way, sellers can make a reply to the buyer.<\/p>\n<p>Also, the\u00a0admin\u00a0has the\u00a0complete record of the seller-buyer communication and admin can reply to the same communication.<\/p>\n<p>Since it\u2019s an add-on for the <a href=\"http:\/\/webkul.com\/blog\/opencart-marketplace-multi-vendor-module\/\" target=\"_blank\" rel=\"noopener noreferrer\">Marketplace Module<\/a>, so marketplace module must be installed before installing the Opencart Marketplace\u00a0Buyer Seller Communication.<\/p>\n<p><strong>Note:<\/strong><\/p>\n<p>1. This module supports all templates and themes including the Journal theme.<\/p>\n<p>2. Opencart Marketplace Buyer Seller Communication module supports the Multi-Store feature of default Opencart.<\/p>\n<p>You can also use real-time chat Opencart Marketplace Add-on &#8211; <a href=\"https:\/\/webkul.com\/blog\/opencart-marketplace-seller-buyer-chat-v2\/\">Opencart Marketplace Buyer Seller Chat<\/a> for providing faster communication and responses between the sellers and the customers.<\/p>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div>\n<h3 class=\"panel-title\">Features of\u00a0Opencart Marketplace Buyer Seller Communication<\/h3>\n<\/div>\n<\/div>\n<div class=\"panel-body\">\n<ul>\n<li>Buyer can send messages directly to the seller.<\/li>\n<li>The buyer can add attachments to the message.<\/li>\n<li>Sellers can reply to the buyer&#8217;s query.<\/li>\n<li>The seller can add attachments to the message.<\/li>\n<li>Admin can enable\/disable the module.<\/li>\n<li>The admin has a complete record of the conversation.<\/li>\n<li>Admin can reply to seller from existing communication.<\/li>\n<li>The admin can reply to the buyer from existing communication.<\/li>\n<li>Admin can restrict the messages with specific keywords.<\/li>\n<li>The admin can restrict the number of files to be attached to messages.<\/li>\n<li>Admin can mention extensions that are allowed in message attachments.<\/li>\n<li>The admin can enter the size and quantity of the total attached files.<\/li>\n<li>Admin can set the\u00a0maximum number of files which can get attached to a message.<\/li>\n<li>Buyer\/seller can delete the particular message.<\/li>\n<li>The buyer\/seller can search for messages using the subject keyword.<\/li>\n<li>The buyer\/seller will get the email notification of each response.<\/li>\n<\/ul>\n<div class=\"wk-index-wrap\">\n<h3 class=\"index-title\">Video Tutorial<\/h3>\n<\/div>\n<div class=\"wp-block-wk-block-youtube-video wk-block--yt-video wk-block-yt-classic components-placeholder\">\n<div class=\"wk-block--yt-video-frame\">\n<div class=\"wk-block--yt-video-frame-request\" data-plyr-provider=\"youtube\" data-plyr-embed-id=\"Xa5Xwt-k80w\">\n<div class=\"components-placeholder__instructions\">Xa5Xwt-k80w<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div>\n<h3 class=\"panel-title\">OPENCART MARKETPLACE MOBILE APP<\/h3>\n<\/div>\n<\/div>\n<div class=\"panel-body\">\n<div>\n<p>This is a technology-based era where everything is simplified even online shopping. We all know about shopping apps and its advantages-how it reduces and makes our shopping experience hassle proof. So it is very important for all the Store owners to have a shopping app for providing a more convenient way to shop from their online store and now Webkul has launched its new app Opencart Marketplace Mobile App.<\/p>\n<p>Opencart Marketplace Mobile App converts your marketplace store for Opencart into a mobile app. Your customers can easily purchase products on the go. They don\u2019t need to have a laptop or desktop, they can easily explore your store through their smartphones. It will not only benefit the store owner and customer it will benefit the sellers too. Sellers can see their dashboard, order history through the mobile app. So what are you waiting for, you must now have a <a href=\"https:\/\/store.webkul.com\/Opencart-Marketplace-Mobile-App.html\">Opencart Marketplace Mobile App<\/a> to be a step ahead.<\/p>\n<ul>\n<li>The Seller list.<\/li>\n<li>Seller Collection.<\/li>\n<li>The Seller Profile.<\/li>\n<li>Seller Dashboard.<\/li>\n<li>The Seller Order History.<\/li>\n<li>Customers can contact the sellers.<\/li>\n<li>Market Place Sell Page<\/li>\n<li>A user can review seller.<\/li>\n<li>Seller Location is mentioned on the map.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div>\n<h3 class=\"panel-title\">Installation Of\u00a0Opencart Marketplace Buyer Seller Communication<\/h3>\n<\/div>\n<\/div>\n<div class=\"panel-body\">\n<div>\n<p>Installation of\u00a0Opencart Marketplace Buyer Seller Communication module is very easy.\u00a0In the zip file, you will find 4 folders\u00a0<strong>admin,\u00a0<\/strong><strong>catalog, system\/library\u00a0<\/strong>and<strong>\u00a0ocmod<\/strong>\u00a0folders. You just need to move\u00a0<strong>admin,\u00a0<strong> system\/library<\/strong><\/strong> and <strong>catalog<\/strong> folder into the root directory of your opencart website.<\/p>\n<p><a href=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS1.png\"><img decoding=\"async\" class=\"alignnone size-full wp-image-51087\" src=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS1.png\" alt=\"BS1\" width=\"1211\" height=\"389\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS1.png 1211w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS1-250x80.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS1-300x96.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS1-768x247.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS1-1200x385.png 1200w\" sizes=\"(max-width: 1211px) 100vw, 1211px\" loading=\"lazy\" \/><\/a><\/p>\n<p>Once you have uploaded the file then login to admin and from catalog section go to Extensions&gt; Extension installer and upload the XML file. The XML file can be found in\u00a0<strong>ocmod<\/strong> folder under module directory. In ocmod folder select the folder according to your opencart version. After that upload\u00a0wk_seller_buyer_communication.ocmod.xml file.<\/p>\n<p><a href=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS2.png\"><img decoding=\"async\" class=\"alignnone size-full wp-image-51088\" src=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS2.png\" alt=\"BS2\" width=\"1263\" height=\"534\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS2.png 1263w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS2-250x106.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS2-300x127.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS2-768x325.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS2-1200x507.png 1200w\" sizes=\"(max-width: 1263px) 100vw, 1263px\" loading=\"lazy\" \/><\/a><\/p>\n<p>After\u00a0uploading the XML file\u00a0go to the Extensions &gt; Modification and click on refresh field.<\/p>\n<p><a href=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS3.png\"><img decoding=\"async\" class=\"alignnone size-full wp-image-51089\" src=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS3.png\" alt=\"BS3\" width=\"1298\" height=\"440\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS3.png 1298w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS3-250x85.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS3-300x102.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS3-768x260.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS3-1200x407.png 1200w\" sizes=\"(max-width: 1298px) 100vw, 1298px\" loading=\"lazy\" \/><\/a><\/p>\n<p>Also, after that in Admin panel go to System -&gt; Users -&gt; Usergroup and edit \u2018Administrator\u2019 and select all for both Access and Modify Permission and save it.<\/p>\n<p><a href=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS4.png\"><img decoding=\"async\" class=\"alignnone size-full wp-image-51090\" src=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS4.png\" alt=\"BS4\" width=\"1185\" height=\"593\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS4.png 1185w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS4-250x125.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS4-300x150.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS4-768x384.png 768w\" sizes=\"(max-width: 1185px) 100vw, 1185px\" loading=\"lazy\" \/><\/a><\/p>\n<p>After that under Extension &gt; Module, install the Buyer-Seller Communication module Module like this way.<\/p>\n<p><a href=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS5.png\"><img decoding=\"async\" class=\"alignnone size-full wp-image-51091\" src=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS5.png\" alt=\"BS5\" width=\"998\" height=\"371\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS5.png 998w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS5-250x93.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS5-300x112.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS5-768x285.png 768w\" sizes=\"(max-width: 998px) 100vw, 998px\" loading=\"lazy\" \/><\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div>\n<h3 class=\"panel-title\">Module Translation<\/h3>\n<\/div>\n<\/div>\n<div class=\"panel-body\">\n<div>\n<p>As this Marketplace Buyer, Seller Communication module supports multiple languages so this section will describe how to make the module work in different languages. Please check this link for <a href=\"http:\/\/webkul.com\/blog\/opencart-language-installation-and-translation\/\">language translation<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div>\n<h3 class=\"panel-title\">Configuration of Marketplace Buyer Seller Communication<\/h3>\n<\/div>\n<\/div>\n<div class=\"panel-body\">\n<p>After clicking on the edit button admin can enable the module and configure the module with the option provided in the below image.<\/p>\n<p><a href=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS6.png\"><img decoding=\"async\" class=\"alignnone wp-image-51093 size-full\" src=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS6.png\" alt=\"BS6\" width=\"1291\" height=\"670\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS6.png 1291w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS6-250x130.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS6-300x156.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS6-768x399.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS6-1200x623.png 1200w\" sizes=\"(max-width: 1291px) 100vw, 1291px\" loading=\"lazy\" \/><\/a><\/p>\n<p><strong>Status:\u00a0<\/strong>It will enable or disable status of the module.<\/p>\n<p><strong>Attachment file type:\u00a0<\/strong>Here admin can enter the extension of the file which they want to allow with a message.<\/p>\n<p><strong>File Size: <\/strong>Also, the\u00a0admin enters the maximum file size allowed for the attachment in Kb.<\/p>\n<p><strong>Maximum attachment file:\u00a0<\/strong>Here admin can enter the maximum number of allowed attachments per message.<\/p>\n<p><strong>BCC email: <\/strong>Also, the\u00a0admin will enter the email which he wants to show conversation.<\/p>\n<p><strong>Restrict Mail With Keyword:\u00a0<\/strong> Here admin can enter any keywords separated by a comma. The message containing the keywords will be received by seller and buyer but it will not get saved under &#8216;communication history&#8217;.<\/p>\n<p><strong>Search keyword in: <\/strong>Now,\u00a0select the field where admin wants to search the restricted keyword.<\/p>\n<p><strong>Note:-<\/strong> In Opencart you need to first set\u00a0<strong>SMTP<\/strong> detail so that the email functionality can work. For this from the admin section go to <strong>System-&gt;settings\u00a0<\/strong>click on the edit store option. Now select the <strong>Mail<\/strong> tab and enter the SMTP details.<\/p>\n<p><a href=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/bs22.png\"><img decoding=\"async\" class=\"alignnone size-full wp-image-57747\" src=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/bs22.png\" alt=\"bs22\" width=\"1274\" height=\"862\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/bs22.png 1274w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/bs22-250x169.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/bs22-300x203.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/bs22-768x520.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/bs22-1200x812.png 1200w\" sizes=\"(max-width: 1274px) 100vw, 1274px\" loading=\"lazy\" \/><\/a><\/p>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div>\n<h3 class=\"panel-title\">How Buyer Can Contact Seller<\/h3>\n<\/div>\n<\/div>\n<div class=\"panel-body\">\n<p>After enabling the module buyer can contact the seller by going to the seller&#8217;s page.<\/p>\n<p><a href=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS18-1.png\"><img decoding=\"async\" class=\"alignnone size-full wp-image-57744\" src=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS18-1.png\" alt=\"BS18\" width=\"1195\" height=\"1169\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS18-1.png 1195w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS18-1-250x245.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS18-1-300x293.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS18-1-768x751.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS18-1-1047x1024.png 1047w\" sizes=\"(max-width: 1195px) 100vw, 1195px\" loading=\"lazy\" \/><\/a><\/p>\n<p>Once the buyer sends a message, the seller\/buyer will get the notification via email as shown below:<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-274049\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/email-notifcation-of-communication.png\" alt=\"email-notifcation-of-communication\" width=\"975\" height=\"369\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/email-notifcation-of-communication.png 975w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/email-notifcation-of-communication-300x114.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/email-notifcation-of-communication-250x95.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/email-notifcation-of-communication-768x291.png 768w\" sizes=\"(max-width: 975px) 100vw, 975px\" loading=\"lazy\" \/><\/p>\n<p>Also, after sending the message buyer can check the sent message from the account section. Buyer can go to Account-&gt;Communication History. From here buyer can check and reply to the messages.<\/p>\n<p><a href=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/9585c9969469401db4c54f7931b73848.png\"><img decoding=\"async\" class=\"alignnone size-full wp-image-51829\" src=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/9585c9969469401db4c54f7931b73848.png\" alt=\"9585c9969469401db4c54f7931b73848\" width=\"1195\" height=\"508\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/9585c9969469401db4c54f7931b73848.png 1195w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/9585c9969469401db4c54f7931b73848-250x106.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/9585c9969469401db4c54f7931b73848-300x128.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/9585c9969469401db4c54f7931b73848-768x326.png 768w\" sizes=\"(max-width: 1195px) 100vw, 1195px\" loading=\"lazy\" \/><\/a><\/p>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div>\n<h3 class=\"panel-title\">How Seller Can Check And Reply Message<\/h3>\n<\/div>\n<\/div>\n<div class=\"panel-body\">\n<div>\n<p>A seller can check and reply to the messages in the same way as it is done by the buyer from the account section. The seller can go to Account-&gt;Communication History. From here seller can check all the received and sent messages, also reply to the buyer.<\/p>\n<p><a href=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS3-1.png\"><img decoding=\"async\" class=\"alignnone size-full wp-image-51830\" src=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS3-1.png\" alt=\"BS3\" width=\"1198\" height=\"552\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS3-1.png 1198w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS3-1-250x115.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS3-1-300x138.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS3-1-768x354.png 768w\" sizes=\"(max-width: 1198px) 100vw, 1198px\" loading=\"lazy\" \/><\/a><\/p>\n<p>Also, after clicking on view, the complete thread will get open and the seller can check the message and reply to the customer.<\/p>\n<p><a href=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS21.png\"><img decoding=\"async\" class=\"alignnone wp-image-51821 size-full\" src=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS21.png\" alt=\"Opencart Marketplace Buyer Seller Communication\" width=\"1139\" height=\"1359\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS21.png 1139w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS21-209x249.png 209w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS21-251x300.png 251w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS21-768x916.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS21-858x1024.png 858w\" sizes=\"(max-width: 1139px) 100vw, 1139px\" loading=\"lazy\" \/><\/a><\/p>\n<p>The customer will be notified via email when the seller submits a reply from their panel as shown below:<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-274206\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/email-notification-to-customer.png\" alt=\"email-notification-to-customer\" width=\"1280\" height=\"399\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/email-notification-to-customer.png 1280w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/email-notification-to-customer-300x94.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/email-notification-to-customer-1200x374.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/email-notification-to-customer-250x78.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/email-notification-to-customer-768x239.png 768w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" loading=\"lazy\" \/><\/p>\n<p>From communication history, buyer and seller can search the messages using the keywords in the subject line. To search the message you just need to type keyword in search box and press enter.<\/p>\n<p><a href=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS22.png\"><img decoding=\"async\" class=\"alignnone size-full wp-image-51825\" src=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS22.png\" alt=\"BS22\" width=\"1236\" height=\"677\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS22.png 1236w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS22-250x137.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS22-300x164.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS22-768x421.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS22-1200x657.png 1200w\" sizes=\"(max-width: 1236px) 100vw, 1236px\" loading=\"lazy\" \/><\/a><\/p>\n<p>Buyers and sellers can delete their messages, they just need to select the message and click on the delete button. The deleted messages will be shown under the Trash tab.<\/p>\n<p><a href=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS17.png\"><img decoding=\"async\" class=\"alignnone size-full wp-image-51752\" src=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS17.png\" alt=\"BS17\" width=\"884\" height=\"423\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS17.png 884w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS17-250x120.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS17-300x144.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS17-768x367.png 768w\" sizes=\"(max-width: 884px) 100vw, 884px\" loading=\"lazy\" \/><\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div>\n<h3 class=\"panel-title\">Admin Communication Options<\/h3>\n<\/div>\n<\/div>\n<div class=\"panel-body\">\n<div>\n<p>Admin can see all the messages and threads between buyer and seller. After the module is installed admin can see the &#8216;Communication&#8217; option on the catalog menu. Also, after clicking on catalog admin can see all threads between buyer and seller.<\/p>\n<p><a href=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS9.png\"><img decoding=\"async\" class=\"alignnone size-full wp-image-51108\" src=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS9.png\" alt=\"BS9\" width=\"1276\" height=\"605\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS9.png 1276w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS9-250x119.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS9-300x142.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS9-768x364.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/BS9-1200x569.png 1200w\" sizes=\"(max-width: 1276px) 100vw, 1276px\" loading=\"lazy\" \/><\/a><\/p>\n<p>After clicking on view button admin\u00a0can see all the messages in the\u00a0thread. Also, admin\u00a0can reply to the buyer or seller from their end.<\/p>\n<p><a href=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/bs15.png\"><img decoding=\"async\" class=\"alignnone size-full wp-image-51699\" src=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/bs15.png\" alt=\"bs15\" width=\"1028\" height=\"1308\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/bs15.png 1028w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/bs15-196x249.png 196w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/bs15-236x300.png 236w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/bs15-768x977.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/06\/bs15-805x1024.png 805w\" sizes=\"(max-width: 1028px) 100vw, 1028px\" loading=\"lazy\" \/><\/a><\/p>\n<p>That\u2019s all for the Opencart Marketplace Buyer Seller Communication module, still have any issue feel free to add a ticket and let us know your views to make the module better<a href=\"http:\/\/webkul.uvdesk.com\/\">http:\/\/webkul.uvdesk.com\/<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Opencart Marketplace Buyer Seller Communication module allows the buyers and sellers to communicate with each other and keep a record of their communication. In this module, a buyer can send the message to seller with an attachment and in the same way, sellers can make a reply to the buyer. Also, the\u00a0admin\u00a0has the\u00a0complete record of <a href=\"https:\/\/webkul.com\/blog\/opencart-marketplace-buyer-seller-communication\/\">[&#8230;]<\/a><\/p>\n","protected":false},"author":101,"featured_media":51534,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[305],"tags":[3222],"class_list":["post-51079","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-opencart","tag-opencart-marketplace-seller-buyer-communication"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Opencart Marketplace Buyer Seller Communication<\/title>\n<meta name=\"description\" content=\"Opencart Marketplace Buyer Seller Communication module allows the buyers and sellers to communicate with each other and keep record of their communication.\" \/>\n<meta name=\"robots\" content=\"index, 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