{"id":498217,"date":"2025-07-04T11:07:12","date_gmt":"2025-07-04T11:07:12","guid":{"rendered":"https:\/\/webkul.com\/blog\/?p=498217"},"modified":"2025-07-11T10:57:43","modified_gmt":"2025-07-11T10:57:43","slug":"odoo-multichannel-email-marketing-guide","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/odoo-multichannel-email-marketing-guide\/","title":{"rendered":"User Guide for Odoo MultiChannel Email Marketing"},"content":{"rendered":"\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h2 class=\"wp-block-heading index-title\">INTRODUCTION<\/h2>\n<\/div><\/div>\n\n\n\n<p><a href=\"https:\/\/store.webkul.com\/odoo-multichannel-email-marketing.html\" target=\"_blank\" rel=\"noreferrer noopener\">Odoo MultiChannel Email Marketing<\/a> streamlines email marketing processes by connecting Odoo with external tools like Mautic. It provides a user-friendly interface to manage multiple email channels effortlessly.<br><\/p>\n\n\n\n<p>The module allows users to create, configure, and evaluate email channels with custom settings. It supports seamless import and export of campaigns, contacts, and templates across connected platforms.<\/p>\n\n\n\n<p>With Odoo MultiChannel Email Marketing, users can automate sync operations, control API limits, and manage all email data from within Odoo. It simplifies multi-channel marketing while improving system performance.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>FEATURES<\/strong><\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Create and manage multiple email marketing channels with customizable settings for each<\/li>\n\n\n\n<li>Automatically evaluate and update the feed of every channel to keep data fresh.<\/li>\n\n\n\n<li>Set API record limits to efficiently control the number of contacts or campaigns imported at once.<\/li>\n\n\n\n<li>Easily import and export email campaigns, contacts, and templates between Odoo and external platforms.<\/li>\n\n\n\n<li>Manage and organize customer segments for more targeted and personalized email marketing.<\/li>\n\n\n\n<li>Perform data operations and syncs individually for each configured email marketing channel.<\/li>\n\n\n\n<li>Odoo MultiChannel Email Marketing uses scheduled cron jobs to automate data synchronization.<\/li>\n\n\n\n<li>Connect and integrate various external email marketing tools like Mautic through one module.<\/li>\n\n\n\n<li>Access and control all your email marketing channels centrally from Odoo dashboard.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>INSTALLATION<\/strong><\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Once you purchase Odoo MultiChannel Email Marketing from Webkul store, you will receive a link to download <strong>module&#8217;s zip<\/strong> <strong>file<\/strong>.<\/li>\n\n\n\n<li>Extract the file on your system after download finishes. As a result, you will be able to see a folder named- \u2018<strong>email_marketing_multichannel\u2019<\/strong><\/li>\n\n\n\n<li>Copy and paste this folder inside your <strong>Odoo Add-Ons path<\/strong>.<\/li>\n\n\n\n<li>Now, open Odoo App and click on the Settings menu. Here, click on Activate <strong>Developer Mode<\/strong>.<\/li>\n\n\n\n<li>Then, open Apps menu and click on \u2018<strong>Update Modules List<\/strong>.\u2019<\/li>\n\n\n\n<li>In the search bar, remove all the filters and search \u2018<strong>email_marketing_multichannel<\/strong>\u2019<\/li>\n<\/ol>\n\n\n\n<p>You will be able to see module in the search results. Click on \u2018<strong>Install<\/strong>\u2019 to install it.<\/p>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h2 class=\"wp-block-heading index-title\"><strong>WORKFLOW<\/strong><\/h2>\n<\/div><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>After installing Odoo MultiChannel Email Marketing, you need to enter the channel name, select the channel type, configure the settings for Odoo Email Marketing, and then click on &#8220;Test Connection.&#8221;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"943\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/07\/add-channel-data-1200x943.webp\" alt=\"add-channel-data\" class=\"wp-image-498991\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/07\/add-channel-data-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/07\/add-channel-data-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/07\/add-channel-data-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/07\/add-channel-data-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/07\/add-channel-data-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/07\/add-channel-data-2048x1609.webp 2048w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Now, you can perform basic configurations such as enabling Auto Evaluation and setting the API record limit.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"943\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/07\/ss2-1200x943.webp\" alt=\"basic-configuration\" class=\"wp-image-498221\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/07\/ss2-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/07\/ss2-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/07\/ss2-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/07\/ss2-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/07\/ss2-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/07\/ss2-2048x1609.webp 2048w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Once the channel is added, you can import and export data from the Operations section.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"943\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/07\/ss3-1200x943.webp\" alt=\"import-&amp;-export-support\" class=\"wp-image-498222\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/07\/ss3-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/07\/ss3-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/07\/ss3-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/07\/ss3-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/07\/ss3-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/07\/ss3-2048x1609.webp 2048w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>By clicking the Import button, an import wizard pop-up will appear where you need to select the object and apply a filter type.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"943\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/07\/ss4-1200x943.webp\" alt=\"configure-import-data \" class=\"wp-image-498223\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/07\/ss4-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/07\/ss4-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/07\/ss4-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/07\/ss4-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/07\/ss4-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/07\/ss4-2048x1609.webp 2048w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Similarly, when you click the Export button, the Export Wizard will appear, where you need to choose the operation type and select the object.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"943\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/07\/ss5-1200x943.webp\" alt=\"add-export-details\" class=\"wp-image-498224\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/07\/ss5-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/07\/ss5-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/07\/ss5-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/07\/ss5-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/07\/ss5-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/07\/ss5-2048x1609.webp 2048w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Now, you can instantly view the mapped records in their respective sections.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"943\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/07\/ss6-1200x943.webp\" alt=\"mapped-exports\" class=\"wp-image-498226\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/07\/ss6-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/07\/ss6-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/07\/ss6-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/07\/ss6-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/07\/ss6-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/07\/ss6-2048x1609.webp 2048w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>NEED HELP?<\/strong><\/h2>\n\n\n\n<p>Hope you find guide helpful! Please feel free to share your feedback in the comments below.<\/p>\n\n\n\n<p>If you still have any issues\/queries, please create a ticket at the <a href=\"https:\/\/webkul.uvdesk.com\/en\/customer\/create-ticket\/\" target=\"_blank\" rel=\"noreferrer noopener\">UV Desk<\/a>.<\/p>\n\n\n\n<p>In case of any further queries, contact us at our <a href=\"mailto:support@webkul.com\" target=\"_blank\" rel=\"noreferrer noopener\">support mail<\/a>.<\/p>\n\n\n\n<p>Thanks for paying attention!!<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Odoo MultiChannel Email Marketing streamlines email marketing processes by connecting Odoo with external tools like Mautic. It provides a user-friendly interface to manage multiple email channels effortlessly. The module allows users to create, configure, and evaluate email channels with custom settings. It supports seamless import and export of campaigns, contacts, and templates across connected platforms. <a href=\"https:\/\/webkul.com\/blog\/odoo-multichannel-email-marketing-guide\/\">[&#8230;]<\/a><\/p>\n","protected":false},"author":699,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[12604,13146],"class_list":["post-498217","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-multichannel-connector","tag-odoo-multichannel"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>User Guide for Odoo MultiChannel Email Marketing - Webkul Blog<\/title>\n<meta name=\"description\" content=\"Odoo MultiChannel Email Marketing allows to connect external email tools, sync campaigns, and manage all marketing channels from one place.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/webkul.com\/blog\/odoo-multichannel-email-marketing-guide\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"User Guide for Odoo MultiChannel Email Marketing - Webkul Blog\" \/>\n<meta property=\"og:description\" content=\"Odoo MultiChannel Email Marketing allows to connect external email tools, sync campaigns, and manage all marketing channels from one place.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/webkul.com\/blog\/odoo-multichannel-email-marketing-guide\/\" \/>\n<meta property=\"og:site_name\" content=\"Webkul Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/webkul\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-07-04T11:07:12+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-11T10:57:43+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/webkul.com\/blog\/wp-content\/uploads\/2025\/07\/add-channel-data-1200x943.webp\" \/>\n<meta name=\"author\" content=\"Akshansh\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@webkul\" \/>\n<meta name=\"twitter:site\" content=\"@webkul\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Akshansh\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/webkul.com\/blog\/odoo-multichannel-email-marketing-guide\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/webkul.com\/blog\/odoo-multichannel-email-marketing-guide\/\"},\"author\":{\"name\":\"Akshansh\",\"@id\":\"https:\/\/webkul.com\/blog\/#\/schema\/person\/d30391d420e2c80de2660bc255b4e3d6\"},\"headline\":\"User Guide for Odoo MultiChannel Email Marketing\",\"datePublished\":\"2025-07-04T11:07:12+00:00\",\"dateModified\":\"2025-07-11T10:57:43+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/webkul.com\/blog\/odoo-multichannel-email-marketing-guide\/\"},\"wordCount\":491,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/webkul.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/webkul.com\/blog\/odoo-multichannel-email-marketing-guide\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/webkul.com\/blog\/wp-content\/uploads\/2025\/07\/add-channel-data-1200x943.webp\",\"keywords\":[\"multichannel connector\",\"Odoo Multichannel\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/webkul.com\/blog\/odoo-multichannel-email-marketing-guide\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/webkul.com\/blog\/odoo-multichannel-email-marketing-guide\/\",\"url\":\"https:\/\/webkul.com\/blog\/odoo-multichannel-email-marketing-guide\/\",\"name\":\"User Guide for Odoo MultiChannel Email Marketing - 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