{"id":49127,"date":"2016-05-19T07:19:27","date_gmt":"2016-05-19T07:19:27","guid":{"rendered":"http:\/\/webkul.com\/blog\/?p=49127"},"modified":"2024-08-02T08:04:52","modified_gmt":"2024-08-02T08:04:52","slug":"pos-order-return","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/pos-order-return\/","title":{"rendered":"User Guide for Odoo POS Order Return"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>INTRODUCTION<\/strong><\/h2>\n\n\n\n<p><strong><em>Convenience to return products with Odoo POS Order Return!<\/em><\/strong><\/p>\n\n\n\n<p>Managing product returns in POS is hard because POS users have to perform it on their own. The return or refund feature helps you simplify the process.<\/p>\n\n\n\n<p>Odoo POS Order Return permits the POS users to process returns or refunds directly from the live POS session. The order return module facilitates the order return\/refund in running POS session. Also, it helps in returning orders conveniently.<\/p>\n\n\n\n<p>Further, the module facilitates complete or partial order returns according to their need. Moreover, the POS receipt shows the details of the returned order. And the admin can set some products as non-returnable in the Odoo backend.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong><em>NOTE:<\/em><\/strong><em> Odoo POS Order Return is dependent on the following module:<\/em><\/p>\n\n\n\n<p><a href=\"https:\/\/store.webkul.com\/Odoo-POS-All-Orders-List.html\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><em>Odoo POS All Orders List<\/em><\/strong><\/a><\/p>\n\n\n\n<p><em>Firstly, you must install this module for Odoo POS Order Return to work perfectly.<\/em><\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>FEATURES<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Odoo POS Order Return allows the Odoo admin to process refunds\/returns in the POS session.<\/li>\n\n\n\n<li>The POS user can process a return for an order fully or partially (by selecting the products to return) directly in the current\/running POS session.<\/li>\n\n\n\n<li>The return status changes to partially or completely returned.<\/li>\n\n\n\n<li>The odoo admin can mark the product(s) ad non-returnable in the Odoo backend.<\/li>\n\n\n\n<li>The POS receipt shows the product&#8217;s name, quantity, and the refunded amount.<\/li>\n<\/ul>\n\n\n\n<p>You can also check\u00a0<a href=\"https:\/\/store.webkul.com\/odoo-customer-address-autocomplete.html\" target=\"_blank\" rel=\"noreferrer noopener\">Odoo Customer Address Autocomplete<\/a>\u00a0module helps quickly fill in customer addresses using Google\u2019s address database, saving time and reducing errors.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>INSTALLATION<\/strong><\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Once you purchase the App from Webkul store, you will receive the link to download the zip file of the module.<\/li>\n\n\n\n<li>Extract the file on your system after the download finishes. You will be able to see a folder named- <strong>\u2018pos_order_return.\u2019<\/strong><\/li>\n\n\n\n<li>Copy and paste this folder inside your Odoo Add-Ons path.<\/li>\n\n\n\n<li>Now, open the Odoo App and click on the Settings menu. Here, click on Activate the Developer Mode.<\/li>\n\n\n\n<li>Then, open the Apps menu and click on <strong>\u2018Update Modules List.\u2019<\/strong><\/li>\n\n\n\n<li>In the search bar, remove all the filters and search<strong> \u2018pos_order_return.\u2019<\/strong><\/li>\n\n\n\n<li>You will be able to see the module in the search result. Click on \u2018<strong>Install<\/strong>\u2019 to install it.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>WORKFLOW<\/strong><\/h2>\n\n\n\n<p>Let\u2019s look at the configuration of the Odoo POS Order Return.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>CONFIGURATION<\/strong><\/h3>\n\n\n\n<p>1. After installation, go to <strong>\u2018Settings&gt; POint of Sales&gt; POS All Order List,\u2019<\/strong> select the desired option from the list, and click the <strong>\u2018Save\u2019<\/strong> button.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-41.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"1200\" height=\"613\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-41-1200x613.png\" alt=\"setting-pos-all-orders-list-in-odoo-pos-order-return\" class=\"wp-image-367534\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-41-1200x613.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-41-300x153.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-41-250x128.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-41-768x392.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-41-1536x784.png 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-41.png 1600w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/a><\/figure>\n\n\n\n<p>2. Next, go to <strong>\u2018Sales&gt; Products&gt; Products\u2019<\/strong> and open any product page.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-42.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"1200\" height=\"613\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-42-1200x613.png\" alt=\"setting-non-returnable-product-in-odoo-pos-order-return-1\" class=\"wp-image-367535\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-42-1200x613.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-42-300x153.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-42-250x128.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-42-768x392.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-42-1536x784.png 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-42.png 1600w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/a><\/figure>\n\n\n\n<p>3. On the product page, move to the <strong>\u2018Sales\u2019<\/strong> tab, tick the box next to <strong>\u2018Non-Returnable,\u2019<\/strong> and click the <strong>\u2018Save\u2019<\/strong> icon.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-43.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"1200\" height=\"613\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-43-1200x613.png\" alt=\"setting-non-returnable-product-in-odoo-pos-order-return-2\" class=\"wp-image-367536\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-43-1200x613.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-43-300x153.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-43-250x128.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-43-768x392.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-43-1536x784.png 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-43.png 1600w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/a><\/figure>\n\n\n\n<p>4. Now, go to the <strong>\u2018Point of Sales\u2019<\/strong> module, and click the <strong>\u2018New Session\u2019<\/strong> button to open a Point of Sale session.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-44.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"1200\" height=\"613\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-44-1200x613.png\" alt=\"starting-a-pos-session-in-odoo-pos-order-return\" class=\"wp-image-367537\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-44-1200x613.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-44-300x153.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-44-250x128.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-44-768x392.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-44-1536x784.png 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-44.png 1600w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/a><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>POS SESSION<\/strong><\/h3>\n\n\n\n<p>5. In the POS session, click the <strong>\u2018All Orders\u2019<\/strong> option to view the complete orders list.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/Screenshot-4.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"1200\" height=\"613\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/Screenshot-4-1200x613.png\" alt=\"all-orders-button-in-odoo-pos-order-return\" class=\"wp-image-367551\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/Screenshot-4-1200x613.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/Screenshot-4-300x153.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/Screenshot-4-250x128.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/Screenshot-4-768x392.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/Screenshot-4-1536x784.png 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/Screenshot-4.png 1918w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-45.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"1200\" height=\"613\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-45-1200x613.png\" alt=\"all-oders-list-in-odoo-pos-order-return\" class=\"wp-image-367539\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-45-1200x613.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-45-300x153.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-45-250x128.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-45-768x392.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-45-1536x784.png 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-45.png 1600w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/a><\/figure>\n\n\n\n<p>6. Next, click on the <strong>\u2018Customer\u2019<\/strong> option to view the list of customers and the <strong>\u2018View Orders\u2019<\/strong> button to see all the orders placed by the particular customer.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-46.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"1200\" height=\"612\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-46-1200x612.png\" alt=\"view-orders-option-in-customer-list-in-odoo-pos-order-return\" class=\"wp-image-367540\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-46-1200x612.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-46-300x153.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-46-250x128.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-46-768x392.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-46-1536x783.png 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-46.png 1600w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/a><\/figure>\n\n\n\n<p>7. Open any order and click the <strong>\u2018Return\/refund\u2019<\/strong> button.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/Screenshot-7.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"1200\" height=\"613\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/Screenshot-7-1200x613.png\" alt=\"return\/refund-option-in-odoo-pos-order-return\" class=\"wp-image-367553\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/Screenshot-7-1200x613.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/Screenshot-7-300x153.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/Screenshot-7-250x128.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/Screenshot-7-768x392.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/Screenshot-7-1536x784.png 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/Screenshot-7.png 1918w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/a><\/figure>\n\n\n\n<p>8. In the popup, you can see the product quantity ordered by customers in the bracket. Moreover, the <strong>\u2018Complete Return\u2019<\/strong> button allows for returning the complete order. Once done, click the <strong>\u2018Return\u2019<\/strong> button.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-47.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"1200\" height=\"613\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-47-1200x613.png\" alt=\"return-products-popup-window\" class=\"wp-image-367542\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-47-1200x613.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-47-300x153.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-47-250x128.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-47-768x392.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-47-1536x784.png 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-47.png 1600w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/a><\/figure>\n\n\n\n<p>9. On the Refund page, enter the amount after selecting the <strong>\u2018Payment Method.\u2019<\/strong> Once done, click the <strong>\u2018Validate\u2019<\/strong> button.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-48.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"1200\" height=\"613\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-48-1200x613.png\" alt=\"payment-validation-screen\" class=\"wp-image-367543\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-48-1200x613.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-48-300x153.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-48-250x128.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-48-768x392.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-48-1536x784.png 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-48.png 1600w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/a><\/figure>\n\n\n\n<p>10. In the POS receipt, you can view the generated receipt that shows the total refund amount.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-49.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"1200\" height=\"613\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-49-1200x613.png\" alt=\"pos-receipt-of-returned-order\" class=\"wp-image-367544\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-49-1200x613.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-49-300x153.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-49-250x128.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-49-768x392.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-49-1536x784.png 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-49.png 1600w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/a><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>NON-RETURNABLE PRODUCT<\/strong><\/h3>\n\n\n\n<p>11. Now, find an order with a <strong>\u2018Non-Returnable\u2019<\/strong>&nbsp; product and click the <strong>\u2018Return\/Refund.\u2019<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-51.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"1200\" height=\"612\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-51-1200x612.png\" alt=\"trying-to-return-non-returnable-product\" class=\"wp-image-367546\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-51-1200x612.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-51-300x153.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-51-250x128.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-51-768x392.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-51-1536x783.png 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-51.png 1600w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/a><\/figure>\n\n\n\n<p>12. On clicking the <strong>\u2018Return\/Refund\u2019<\/strong> button, a warning message will appear on the screen.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-50.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"1200\" height=\"613\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-50-1200x613.png\" alt=\"warning-message-about-non-retuenable-product\" class=\"wp-image-367545\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-50-1200x613.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-50-300x153.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-50-250x128.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-50-768x392.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-50-1536x784.png 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-50.png 1600w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/a><\/figure>\n\n\n\n<p>13. In the <strong>\u2018Return Products\u2019<\/strong> popup, you will see all the products except the <strong>\u2018Non-Returnable\u2019<\/strong> product.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-52.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"1200\" height=\"613\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-52-1200x613.png\" alt=\"return-products-popup-without-non-returnable-product\" class=\"wp-image-367547\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-52-1200x613.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-52-300x153.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-52-250x128.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-52-768x392.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-52-1536x784.png 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-52.png 1600w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/a><\/figure>\n\n\n\n<p>14. Move to the <strong>\u2018All Orders\u2019<\/strong> list to see the <strong>\u2018Return Status\u2019<\/strong> as partially or completely returned. Also, in the order details, you can see the <strong>\u2018Return\/Refund\u2019<\/strong> status as partially or completely returned.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-53.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"1200\" height=\"613\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-53-1200x613.png\" alt=\"return-status-complete-or-partially-return\" class=\"wp-image-367548\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-53-1200x613.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-53-300x153.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-53-250x128.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-53-768x392.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-53-1536x784.png 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-53.png 1600w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>OTHER ODOO POS MODULES<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/store.webkul.com\/Odoo-POS-Order-Sync.html\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Odoo POS Order Sync<\/strong><\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/store.webkul.com\/OpenERP-POS-Coupons.html\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>POS Coupons And Vouchers<\/strong><\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/store.webkul.com\/odoo-pos-all-in-one.html\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Odoo POS All In One<\/strong><\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/store.webkul.com\/Odoo-POS-Order-Reprint.html\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Odoo POS Order Reprint<\/strong><\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/store.webkul.com\/Odoo-POS-Rounding-Off-Amount.html\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>POS Rounding Off Amount<\/strong><\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/store.webkul.com\/OpenERP-POS-Loyalty-Management.html\"><strong>Odoo POS Loyal<\/strong><\/a><strong><a href=\"https:\/\/store.webkul.com\/OpenERP-POS-Loyalty-Management.html\" target=\"_blank\" rel=\"noreferrer noopener\">t<\/a><\/strong><a href=\"https:\/\/store.webkul.com\/OpenERP-POS-Loyalty-Management.html\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>y &amp; Rewards Program<\/strong><\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>NEED HELP?<\/strong><\/h2>\n\n\n\n<p>Hope you find the guide helpful! Please feel free to share your feedback in the comments below.<\/p>\n\n\n\n<p>If you still have any issues\/queries regarding the module, please raise a ticket at<a href=\"https:\/\/webkul.uvdesk.com\/en\/customer\/create-ticket\/\" target=\"_blank\" rel=\"noreferrer noopener\"> <strong>https:\/\/webkul.uvdesk.com\/en\/customer\/create-ticket\/<\/strong><\/a>.<\/p>\n\n\n\n<p>Also, please explore our <a href=\"https:\/\/webkul.com\/odoo-development\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Odoo development services<\/strong><\/a> &amp; an extensive range of quality <a href=\"https:\/\/store.webkul.com\/Odoo.html\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Odoo Apps<\/strong><\/a><em>.<\/em><\/p>\n\n\n\n<p>For any doubt, contact us at <a href=\"mailto:support@webkul.com\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>support@webkul.com<\/strong><\/a>.<\/p>\n\n\n\n<p>Thanks for paying attention!!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>INTRODUCTION Convenience to return products with Odoo POS Order Return! Managing product returns in POS is hard because POS users have to perform it on their own. The return or refund feature helps you simplify the process. Odoo POS Order Return permits the POS users to process returns or refunds directly from the live POS <a href=\"https:\/\/webkul.com\/blog\/pos-order-return\/\">[&#8230;]<\/a><\/p>\n","protected":false},"author":383,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2007,2008],"tags":[13529,13526,13532,13534,1267,13385,5025,3251,13531,2144,456,13530,13527,1241,13533,6332,8206],"class_list":["post-49127","post","type-post","status-publish","format-standard","hentry","category-odoo","category-point-of-sale-odoo","tag-complete-refund","tag-complete-return","tag-fully-return","tag-non-returnable-product","tag-odoo","tag-odoo-admin","tag-odoo-pos","tag-odoo-pos-order-return","tag-odoo-pos-user","tag-order-refund","tag-order-return","tag-partial-refund","tag-partial-return","tag-point-of-sale","tag-pos-receipt","tag-pos-user","tag-refund-return-orders-in-live-odoo-pos-session"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>User Guide for Odoo POS Order Return | Complete or Partial Return\/Refund<\/title>\n<meta name=\"description\" content=\"Odoo POS Order Return allows full or partial orders Refund\/Return in live Odoo POS session. The POS user can process returns in running POS.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/webkul.com\/blog\/pos-order-return\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"User Guide for Odoo POS Order Return | Complete or Partial Return\/Refund\" \/>\n<meta property=\"og:description\" content=\"Odoo POS Order Return allows full or partial orders Refund\/Return in live Odoo POS session. The POS user can process returns in running POS.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/webkul.com\/blog\/pos-order-return\/\" \/>\n<meta property=\"og:site_name\" content=\"Webkul Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/webkul\/\" \/>\n<meta property=\"article:published_time\" content=\"2016-05-19T07:19:27+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-08-02T08:04:52+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/webkul.com\/blog\/wp-content\/uploads\/2023\/02\/image-41-1200x613.png\" \/>\n<meta name=\"author\" content=\"Mohd. Razdar Hasan\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@webkul\" \/>\n<meta name=\"twitter:site\" content=\"@webkul\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mohd. 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