{"id":455959,"date":"2024-08-02T08:06:42","date_gmt":"2024-08-02T08:06:42","guid":{"rendered":"https:\/\/webkul.com\/blog\/?p=455959"},"modified":"2026-08-26T10:44:56","modified_gmt":"2026-08-26T10:44:56","slug":"odoo-bigcommerce-connector-user-guide","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/odoo-bigcommerce-connector-user-guide\/","title":{"rendered":"Odoo BigCommerce Connector User Guide"},"content":{"rendered":"\n
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Introduction<\/h2>\n<\/div><\/div>\n\n\n\n

Odoo BigCommerce Connector<\/a> connects BigCommerce with Odoo for smooth and reliable data synchronization.<\/p>\n\n\n\n

Connector helps businesses manage products, categories, customers, and orders between BigCommerce and Odoo.<\/p>\n\n\n\n

Odoo BigCommerce Connector supports both manual and automated synchronization. This helps reduce repeated data entry and keep store information updated.<\/p>\n\n\n\n

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Prerequisites for using Odoo BigCommerce Connector<\/strong><\/h2>\n<\/div><\/div>\n\n\n\n

Odoo BigCommerce Connector works in conjunction with the following module:<\/p>\n\n\n\n

Odoo Multi-Channel Sale<\/a><\/p>\n\n\n\n

You must install the above-mentioned module before installing the Odoo BigCommerce Connector. In addition,<\/strong> the connector uses the BigCommerce API to communicate with the store.<\/p>\n\n\n\n

Therefore,<\/strong> you need valid BigCommerce API credentials, including an Access Token, to establish the connection.<\/p>\n\n\n\n

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Features<\/h2>\n<\/div><\/div>\n\n\n\n
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  1. Connect BigCommerce with Odoo using API credentials and Access Token.<\/li>\n\n\n\n
  2. Validate the BigCommerce connection using an API-based health check.<\/li>\n\n\n\n
  3. Import categories, products, orders, and customers from BigCommerce to Odoo.<\/li>\n\n\n\n
  4. Export and update categories and products from Odoo to BigCommerce.<\/li>\n\n\n\n
  5. Synchronize product quantities and inventory updates in real time.<\/li>\n\n\n\n
  6. Update BigCommerce order status when order changes occur in Odoo.<\/li>\n\n\n\n
  7. Import data using ID, bulk, and date-based filters.<\/li>\n\n\n\n
  8. Automate imports and synchronization using configurable Cron jobs.<\/li>\n\n\n\n
  9. Track Odoo BigCommerce Connector sync results through mapping and sync history records.<\/li>\n<\/ol>\n\n\n\n
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    Installation<\/h2>\n<\/div><\/div>\n\n\n\n
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    1. Once you purchase the App from the Webkul store, you will receive a link to download the module’s zip file<\/strong>.<\/li>\n\n\n\n
    2. Extract the file on your system after the download finishes. As a result, you will be able to see a folder named bigcommerce_odoo_connector<\/strong>.<\/li>\n\n\n\n
    3. Copy and paste this folder inside your Odoo Add-Ons path<\/strong>.<\/li>\n\n\n\n
    4. Now, open the Odoo App and click on the Settings<\/strong> menu. Here, click on Activate Developer Mode<\/strong>.<\/li>\n\n\n\n
    5. Then, open the Apps<\/strong> menu and click on Update Modules List<\/strong>.<\/li>\n\n\n\n
    6. In the search bar, remove all the filters and search for bigcommerce_odoo_connector<\/strong>.<\/li>\n\n\n\n
    7. You will see the module in the search results. Click on Install<\/strong> to install the Odoo BigCommerce Connector.<\/li>\n<\/ol>\n\n\n\n
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      Workflow<\/h2>\n<\/div><\/div>\n\n\n\n
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      1. Connect BigCommerce with Odoo<\/strong><\/h3>\n<\/div><\/div>\n\n\n\n

      After installing the Odoo BigCommerce Connector, log in to your Odoo account and open the Multi-Channel Sale application.<\/p>\n\n\n\n

      Create a new channel and select BigCommerce<\/strong> as the channel type. The BigCommerce configuration fields will then be available.<\/p>\n\n\n\n

      \"connection-create\"<\/figure>\n\n\n\n

      Enter the required BigCommerce API details, including the Access Token<\/strong> and API path.<\/p>\n\n\n\n

      The Access Token is generated from your BigCommerce store. Use the credentials provided by BigCommerce to allow Odoo to communicate with your store.<\/p>\n\n\n\n

      \"connection-details\"<\/figure>\n\n\n\n

      After entering the credentials, click Test Connection<\/strong> to validate the configuration.<\/p>\n\n\n\n

      Odoo BigCommerce Connector performs an API-based health check and confirms whether Odoo can successfully communicate with the BigCommerce store.<\/p>\n\n\n\n

      \"sync-operation\n\"<\/figure>\n\n\n\n
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      2. <\/strong>Basic Config<\/h3>\n<\/div><\/div>\n\n\n\n

      After establishing the connection, configure the channel according to your business requirements.<\/p>\n\n\n\n

      You can configure basic options such as the company, API record limit, channel time zone, and other channel-related settings.<\/p>\n\n\n\n

      The channel configuration controls how data is processed between BigCommerce and Odoo.<\/p>\n\n\n\n

      \"basic-configuration\"<\/figure>\n\n\n\n
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      3. Configure Product and Stock Settings<\/strong><\/h3>\n<\/div><\/div>\n\n\n\n

      The product settings control how product information is handled during synchronization.<\/p>\n\n\n\n

      You can configure the default category, price list, language, BigCommerce category, SKU pattern, and product duplication settings.<\/p>\n\n\n\n

      Odoo BigCommerce Connector also allows you to select whether Odoo should synchronize the on-hand quantity<\/strong> or forecasted quantity<\/strong>.<\/p>\n\n\n\n

      Enable the stock synchronization option to keep product quantities updated between Odoo and BigCommerce.<\/p>\n\n\n\n

      \"product-config\"<\/figure>\n\n\n\n

      4. Configure Sales Settings<\/strong><\/strong><\/h3>\n\n\n\n

      The sales settings control how orders imported from BigCommerce are created in Odoo.<\/p>\n\n\n\n

      You can configure payment terms, sales teams, salesperson, campaign, medium, source, tax type, and order reference settings.<\/p>\n\n\n\n

      You can also configure default products for order discounts and shipping charges.<\/p>\n\n\n\n

      \"sales-setting\"<\/figure>\n\n\n\n


      5. Real-Time Order Status Sync<\/strong>\u00a0<\/h3>\n\n\n\n

      Odoo BigCommerce Connector lets you sync sale order status changes from Odoo to BigCommerce in real time.<\/p>\n\n\n\n

      Enable Shipment Status<\/strong> to update the shipment status on BigCommerce and Cancel Status<\/strong> to sync order cancellations.<\/p>\n\n\n\n

      This keeps BigCommerce order statuses updated automatically whenever the corresponding status changes in Odoo.<\/p>\n\n\n\n

      \"real-time-sync\"<\/figure>\n\n\n\n

      6. Import Categories, Products, Orders, and Customers<\/strong><\/h3>\n\n\n\n

      The connector allows you to import data from BigCommerce into Odoo.<\/h4>\n\n\n\n

      You can import records individually using their ID or import multiple records through paginated API requests.<\/p>\n\n\n\n

      Date-based filters are also available to import records created after a specified date.<\/p>\n\n\n\n

      The supported imports include:<\/p>\n\n\n\n