{"id":455092,"date":"2024-07-29T10:58:22","date_gmt":"2024-07-29T10:58:22","guid":{"rendered":"https:\/\/webkul.com\/blog\/?p=455092"},"modified":"2024-11-22T08:49:58","modified_gmt":"2024-11-22T08:49:58","slug":"restrict-seller-to-fulfillment-for-fraud-orders","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/restrict-seller-to-fulfillment-for-fraud-orders\/","title":{"rendered":"Restrict Seller to fulfillment for fraud orders\u00a0"},"content":{"rendered":"\n<p>In a <a href=\"https:\/\/webkul.com\/blog\/shopify-multivendor-marketplace-new-theme-launched\/\" target=\"_blank\" rel=\"noreferrer noopener\">Multivendor Marketplace App<\/a>, the fraud analysis system operates in the backend to evaluate the risk associated with each customer order.<\/p>\n\n\n\n<p>Utilizing data such as billing details, shipping addresses, IP geolocation, and transaction history, Shopify&#8217;s algorithms swiftly assess the likelihood of fraud.<\/p>\n\n\n\n<p>In the Multivendor app, the fraud analysis system flags high-risk orders and instantly notifies sellers through the marketplace app. <\/p>\n\n\n\n<p>This action halts the fulfillment of the order until the admin has reviewed and confirmed its safety.<\/p>\n\n\n\n<p><strong>Note: <em>When a product undergoes fraud analysis or encounters a fraud-related issue, the system sends an email to the seller, <\/em><\/strong><\/p>\n\n\n\n<p><strong><em>Additionally, the system sends an email to the seller when it enables the fraud order restriction configuration.<\/em><\/strong><\/p>\n\n\n\n<p>When a customer orders through a store, the respective seller can handle fulfillment of their product through the Multivendor Marketplace App.<\/p>\n\n\n\n<p>However, In the Multivendor Marketplace App, Admin allows Sellers to fulfill orders. <\/p>\n\n\n\n<p>This means, that if the Admin prefers to handle order fulfillment instead of allowing Sellers to do so, they can do this in the Multivendor Marketplace.<\/p>\n\n\n\n<p>The Admin can configure whether he wants his Sellers to fulfill orders or not. <\/p>\n\n\n\n<p>To restrict sellers from fulfilling fraud orders, the administrator must first enable the tab. For this, the admin needs to navigate.<\/p>\n\n\n\n<p>Multi-vendor Admin Panel&gt;&gt;Configurations&gt;&gt;Order Configuration<br>After enabling the tab, the admin Restrict Seller to fulfillment for fraud orders whose fraud risk is high.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"550\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/config-1200x550.webp\" alt=\"Fraud analysis in the Multivendor app Configuration\" class=\"wp-image-455097\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/config-1200x550.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/config-300x138.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/config-250x115.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/config-768x352.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/config.webp 1300w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><strong>Note: <em>If the &#8220;Restrict Seller to fulfillment for fraud orders&#8221; tab is enabled in the Multi-vendor Admin Panel, <\/em><\/strong><\/p>\n\n\n\n<p><strong><em>the system prevents sellers from fulfilling any orders flagged for fraud until the admin marks them as safe.<\/em><\/strong><\/p>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\"><strong>ADMIN END\u00a0<\/strong><\/h3>\n<\/div><\/div>\n\n\n\n<p>Go to the Multi-vendor Admin Panel&gt;&gt;Orders&gt;&gt;Order Listing<\/p>\n\n\n\n<p>When an order is placed by a customer with a high-risk factor, It will display a warning on the order description page.<\/p>\n\n\n\n<p>For reference image is given below:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" width=\"538\" height=\"1024\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/adbeforemark-538x1024.webp\" alt=\"before mark safe by admin\" class=\"wp-image-455098\" style=\"width:728px;height:auto\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/adbeforemark-538x1024.webp 538w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/adbeforemark-158x300.webp 158w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/adbeforemark-131x249.webp 131w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/adbeforemark-768x1461.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/adbeforemark-808x1536.webp 808w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/adbeforemark-1077x2048.webp 1077w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/adbeforemark.webp 1316w\" sizes=\"(max-width: 538px) 100vw, 538px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>To make order safe Admin needs to click on the tab \u201cMARK AS SAFE\u201d and then <strong>Proceed<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"559\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/adbeforemarkk-1200x559.webp\" alt=\"admin make order safe\" class=\"wp-image-455099\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/adbeforemarkk-1200x559.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/adbeforemarkk-300x140.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/adbeforemarkk-250x117.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/adbeforemarkk-768x358.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/adbeforemarkk.webp 1281w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"556\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/adaftermarkk-1200x556.webp\" alt=\"after mark safe by admin\" class=\"wp-image-455100\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/adaftermarkk-1200x556.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/adaftermarkk-300x139.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/adaftermarkk-250x116.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/adaftermarkk-768x356.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/adaftermarkk.webp 1279w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\"><strong>SELLER END<\/strong><\/h3>\n<\/div><\/div>\n\n\n\n<p><strong>&nbsp;<\/strong>Now we have to navigate this from the seller&#8217;s end.<br>Multi-vendor seller Panel Dashboard&gt;&gt;Orders&gt;&gt;Order Listing<\/p>\n\n\n\n<p>Also in the respective seller panel, It will display a warning on the order description page.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" width=\"753\" height=\"1024\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/sellersidebefore-753x1024.webp\" alt=\"seller end before mark safe by admin\" class=\"wp-image-455101\" style=\"width:820px;height:auto\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/sellersidebefore-753x1024.webp 753w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/sellersidebefore-221x300.webp 221w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/sellersidebefore-183x249.webp 183w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/sellersidebefore-768x1044.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/sellersidebefore-1130x1536.webp 1130w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/sellersidebefore.webp 1316w\" sizes=\"(max-width: 753px) 100vw, 753px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Now if a seller tries to fulfill the order the alert popup on the screen&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"539\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/selllersidebeforee-1200x539.webp\" alt=\"risk popup\" class=\"wp-image-455102\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/selllersidebeforee-1200x539.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/selllersidebeforee-300x135.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/selllersidebeforee-250x112.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/selllersidebeforee-768x345.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/selllersidebeforee-604x270.webp 604w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/selllersidebeforee.webp 1290w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>After Marked by the admin as safe the seller can fulfill the order.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"558\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/sellersideafter-1200x558.webp\" alt=\"After mark safe by admin \" class=\"wp-image-455103\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/sellersideafter-1200x558.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/sellersideafter-300x140.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/sellersideafter-250x116.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/sellersideafter-768x357.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/sellersideafter.webp 1273w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>In a Multivendor Marketplace App, the fraud analysis system operates in the backend to evaluate the risk associated with each customer order. Utilizing data such as billing details, shipping addresses, IP geolocation, and transaction history, Shopify&#8217;s algorithms swiftly assess the likelihood of fraud. In the Multivendor app, the fraud analysis system flags high-risk orders and <a href=\"https:\/\/webkul.com\/blog\/restrict-seller-to-fulfillment-for-fraud-orders\/\">[&#8230;]<\/a><\/p>\n","protected":false},"author":633,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-455092","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Fraud analysis in the Multivendor app<\/title>\n<meta name=\"description\" content=\"The Multivendor app with the fraud analysis system, which operates in the backend to evaluate the risk associated with each customer order.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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