{"id":453067,"date":"2024-07-17T11:14:52","date_gmt":"2024-07-17T11:14:52","guid":{"rendered":"https:\/\/webkul.com\/blog\/?p=453067"},"modified":"2025-07-29T11:42:07","modified_gmt":"2025-07-29T11:42:07","slug":"multivendor-marketplace-for-shopify-rma-setup","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/multivendor-marketplace-for-shopify-rma-setup\/","title":{"rendered":"Multivendor Marketplace for Shopify: RMA Setup"},"content":{"rendered":"\n

RMA<\/strong> i.e. Return Merchandise Authorization is a process of returning a product to receive a refund. In the following guide, you will learn about Multivendor Marketplace for Shopify: RMA Setup<\/p>\n\n\n\n

In the Multivendor Marketplace<\/a> app, the merchant will manage all the returns and refunds outside the app i.e. from the Shopify End<\/strong> but can create a record in the app with the RMA Feature<\/strong>.<\/p>\n\n\n\n

Once the customer sends you a return request for an item, You can refund the item from the Shopify end and create a record for the same in the Multivendor App.<\/p>\n\n\n\n

After returning the item requested by the customers & refunded from Shopify End, You as an admin can Create a record<\/strong> of all the returns and refunds in the app for future reference.<\/p>\n\n\n\n

Click here <\/a>for detailed information on RMA. <\/p>\n\n\n\n

RMA Status setup<\/h2>\n\n\n\n

Once you open the marketplace Admin panel, you will be directed to select the RMA status and the sequence for the RMA type.<\/p>\n\n\n\n

\"Return<\/figure>\n\n\n\n

Below is an example of how you can set the status and sequence for the return RMA<\/p>\n\n\n\n

\"Return<\/figure>\n\n\n\n

Similarly, you need to select the RMA status and sequence for exchange RMA<\/p>\n\n\n\n

\"exchange<\/figure>\n\n\n\n

Following is an example to showcase how the mapping is to be done.<\/p>\n\n\n\n

\"Exchange<\/figure>\n\n\n\n

Additionally, you need to select the status for “other” RMA status<\/p>\n\n\n\n

\"cancel<\/figure>\n\n\n\n

Manage RMA<\/h2>\n\n\n\n

For Admin End <\/h3>\n\n\n\n

In the marketplace Admin panel, the Admin can view all the added RMAs and their status<\/p>\n\n\n\n

\"RMA<\/figure>\n\n\n\n

You can add a detailed description for each RMA status which will in turn be shown to the seller when a request is raised.<\/p>\n\n\n\n

\"admin<\/figure>\n\n\n\n

Additionally, you can add new RMAs as per your requirements.<\/p>\n\n\n\n

\"Add<\/figure>\n\n\n\n

For Seller End<\/strong><\/h3>\n\n\n\n

These are the return request lists raised from the admin panel, as displayed in the seller panel.<\/p>\n\n\n\n

\"rma\"<\/figure>\n\n\n\n

The seller can update the RMA status, select a reason, and add a comment.<\/p>\n\n\n\n

\"rmaa\"<\/figure>\n\n\n\n

Note:- You must configure the RMA (Return Merchandise Authorization) in the Multivendor Marketplace app whether you are a newly registered or an existing user. <\/strong><\/p>\n\n\n\n

If you do not configure it, this page will appear every time you open the MVM app.<\/strong><\/p>\n\n\n\n

Check the Multivendor Return Demo<\/h2>\n\n\n\n

Moreover, click the link to check the Multivendor App Demo: https:\/\/multivendor-marketplace-4.myshopify.com\/pages\/demo<\/a><\/p>\n\n\n\n

Support<\/h2>\n\n\n\n

Furthermore, if you have any questions\/issues then please raise a ticket at http:\/\/webkul.uvdesk.com\/<\/a> or drop a mail at support@webkul.com.<\/p>\n\n\n\n

Thanks for Reading!<\/p>\n","protected":false},"excerpt":{"rendered":"

RMA i.e. Return Merchandise Authorization is a process of returning a product to receive a refund. In the following guide, you will learn about Multivendor Marketplace for Shopify: RMA Setup In the Multivendor Marketplace app, the merchant will manage all the returns and refunds outside the app i.e. from the Shopify End but can create a record in the app […]<\/a><\/p>\n","protected":false},"author":511,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[15591,1],"tags":[],"class_list":["post-453067","post","type-post","status-publish","format-standard","hentry","category-knowledge-base-multivendor-marketplace","category-uncategorized"],"yoast_head":"\nHow to setup RMA in Multivendor Marketplace for Shopify<\/title>\n<meta name=\"description\" content=\"RMA is the process of returning a product to receive a refund. 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