{"id":450196,"date":"2024-07-10T06:51:00","date_gmt":"2024-07-10T06:51:00","guid":{"rendered":"https:\/\/webkul.com\/blog\/?p=450196"},"modified":"2024-08-14T12:57:11","modified_gmt":"2024-08-14T12:57:11","slug":"adobe-commerce-multi-vendor-smtp-documentation","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/adobe-commerce-multi-vendor-smtp-documentation\/","title":{"rendered":"Guide for Adobe Commerce Multi Vendor SMTP"},"content":{"rendered":"\n<p><a href=\"https:\/\/store.webkul.com\/magento2-multi-vendor-smtp.html\" target=\"_blank\" rel=\"noreferrer noopener\">Magento 2 Multi Vendor SMTP<\/a> extension allows marketplace admin and sellers to configure the SMTP server setup easily to send emails to customers for their order status.<\/p>\n\n\n\n<p>The marketplace sellers can set up their host name to send all the emails through the website to the customer regarding the order status.<\/p>\n\n\n\n<p>The customer will receive the email for order confirmation, order shipments, order invoices, and credit memos from the respective seller&#8217;s end.<\/p>\n\n\n\n<p>Also, if you want SMTP feature for your default Magento 2 store, check the <a href=\"https:\/\/store.webkul.com\/magento2-smtp-extension.html\" target=\"_blank\" rel=\"noreferrer noopener\">Magento 2 SMTP extension<\/a>.<\/p>\n\n\n\n<p><strong>Note<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>This extension is an add-on to the <a href=\"https:\/\/store.webkul.com\/magento2-multi-vendor-marketplace.html\" target=\"_blank\" rel=\"noreferrer noopener\">Magento 2 Multi Vendor extension<\/a>, so you must have installed it before making use of the Magento 2 Multi Vendor SMTP extension.<\/li>\n<\/ul>\n\n\n\n<p>You can check the overview of the extension below &#8211; <\/p>\n\n\n\n<div class=\"wp-block-wk-block-youtube-video wp-block-wk-block--yt-video components-placeholder\"><div class=\"wk-block--yt-video-frame\"><div class=\"wk-block--yt-video-frame-request\" data-plyr-provider=\"youtube\" data-plyr-embed-id=\"GGctbsU9W5Q\"><div class=\"components-placeholder__instructions\">GGctbsU9W5Q<\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h2 class=\"wp-block-heading index-title\">Features<\/h2>\n<\/div><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>It allows sellers to set separate SMTP configurations.<\/li>\n\n\n\n<li>The seller can set up the SMTP with their host.<\/li>\n\n\n\n<li>Customers will receive an email for order confirmation from the seller.<\/li>\n\n\n\n<li>Customers will also receive an email for invoices, shipments, and credit memos.<\/li>\n\n\n\n<li>The seller can check the list of invoices.<\/li>\n\n\n\n<li>The seller can check the list of shipments created.<\/li>\n\n\n\n<li>The customer will receive emails from multiple vendors for the same order.<\/li>\n\n\n\n<li>There is an option to enable or disable SMTP for the seller at the admin end.<\/li>\n<\/ul>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Installation<\/h3>\n<\/div><\/div>\n\n\n\n<p>The installation is quite simple just like the standard&nbsp;<a href=\"https:\/\/store.webkul.com\/Magento-2.html\" target=\"_blank\" rel=\"noreferrer noopener\">Magento 2 extensions<\/a>.<\/p>\n\n\n\n<p><strong>#Download Module<\/strong><\/p>\n\n\n\n<p>Firstly, you need to log in to the Webkul Store, go to&nbsp;My Account&gt;My Purchased Products section, verify, and then download and extract the contents of this zip folder on the system.<\/p>\n\n\n\n<p><strong>#Upload Folder<\/strong><\/p>\n\n\n\n<p>Once the module zip extracts, follow path src&gt;app and then copy the app folder into the Magento 2 root directory on the server as shown below:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1200\" height=\"451\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/m2-installation.webp\" alt=\"m2-installation\" class=\"wp-image-429599\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/m2-installation.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/m2-installation-300x113.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/m2-installation-250x94.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/m2-installation-768x289.webp 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"># Run Commands<\/h3>\n\n\n\n<p>You need to run the following commands:<\/p>\n\n\n\n<pre class=\"EnlighterJSRAW\">php bin\/magento setup:upgrade<\/pre>\n\n\n\n<pre class=\"EnlighterJSRAW\">php bin\/magento setup:di:compile<\/pre>\n\n\n\n<pre class=\"EnlighterJSRAW\">php bin\/magento setup:static-content:deploy<\/pre>\n\n\n\n<pre class=\"EnlighterJSRAW\">php bin\/magento indexer:reindex<\/pre>\n\n\n\n<pre class=\"EnlighterJSRAW\">php bin\/magento cache:flush<\/pre>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Language Translation<\/h3>\n<\/div><\/div>\n\n\n\n<p>For translating the module language, navigate through&nbsp;the <strong>app\/code\/Webkul\/MpSmtp\/i18n<\/strong>&nbsp;and edit the en_US.csv file.<\/p>\n\n\n\n<p>Thereafter, rename the CSV as \u201cen_SA.csv\u201d and translate all right side content after the comma in the Arabic language. After editing the CSV, save it.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1200\" height=\"293\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/i18folder.webp\" alt=\"i18-folder\" class=\"wp-image-429601\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/i18folder.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/i18folder-300x73.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/i18folder-250x61.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/i18folder-768x188.webp 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Now, upload it to the path&nbsp;<strong>app\/code\/Webkul\/MpSmtp\/i18n<\/strong>&nbsp;where the installation of Magento 2 is on the server.<\/p>\n\n\n\n<p>Magento 2 Marketplace SMTP will be translated into the Arabic Language. It supports both RTL and LTR languages.<\/p>\n\n\n\n<p>The user can edit the CSV like the image below.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"937\" height=\"610\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/i18-translation-file-1.webp\" alt=\"i18 translation\" class=\"wp-image-450231\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/i18-translation-file-1.webp 937w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/i18-translation-file-1-300x195.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/i18-translation-file-1-250x163.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/i18-translation-file-1-768x500.webp 768w\" sizes=\"(max-width: 937px) 100vw, 937px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Initial Configuration Settings &#8211; Magento 2 Multi Vendor SMTP<\/h3>\n<\/div><\/div>\n\n\n\n<p>After the successful installation of the module, the admin will navigate the Marketplace Management-&gt;SMTP Configuration-&gt;Configuration Settings.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/smtp-initial-configuration.webp\" alt=\"Magento 2 marketplace SMTP Configuration \" class=\"wp-image-450874\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/smtp-initial-configuration.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/smtp-initial-configuration-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/smtp-initial-configuration-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/smtp-initial-configuration-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>This brings up the below section for configuration of Multi Vendor SMTP.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-configuration.webp\" alt=\"magento 2 marketplace smtp admin configuration\" class=\"wp-image-450227\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-configuration.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-configuration-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-configuration-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-configuration-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Mail Sending Settings : <\/h3>\n\n\n\n<p><strong>Enable Separate SMTP for Seller &#8211; <\/strong>Here the admin will set Yes to enable the separate SMTP for sellers. So the seller can set up the SMTP Configuration.<\/p>\n\n\n\n<p>In case the Admin selects NO, then the customer receives order status emails from the admin end only.<\/p>\n\n\n\n<p>Now, click on Save Config to save the Configuration.<\/p>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Multi Vendor SMTP Configuration &#8211; Seller End<\/h3>\n<\/div><\/div>\n\n\n\n<p>As the admin enables the seller&#8217;s separate SMTP, the seller has to configure the SMTP setup by navigating Account-&gt;SMTP Configuration.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-seller-smtp-configuration.webp\" alt=\"magento 2 marketplace smtp seller configuration\" class=\"wp-image-450247\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-seller-smtp-configuration.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-seller-smtp-configuration-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-seller-smtp-configuration-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-seller-smtp-configuration-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Multi Vendor SMTP Configuration<\/h3>\n\n\n\n<p><strong>Enable &#8211; <\/strong>The seller can enable or disable the module&#8217;s functionality to set it to either Yes or No.<\/p>\n\n\n\n<p><strong>Host &#8211; <\/strong>Enter the hostname of your SMTP server.<\/p>\n\n\n\n<p><strong>Port &#8211; <\/strong>Enter the port number used by your SMTP server (commonly 587 for TLS\/STARTTLS or 465 for SSL).<\/p>\n\n\n\n<p><strong>Username &#8211; <\/strong> Enter your SMTP username.<\/p>\n\n\n\n<p><strong>Password &#8211; <\/strong>Enter your SMTP password.<\/p>\n\n\n\n<p><strong>Auth<\/strong> <strong>&#8211; <\/strong>Choose an authentication method as Login or Plain.<\/p>\n\n\n\n<p>None: Use no Authentication.<\/p>\n\n\n\n<p>Login: This method sends the SMTP username and password in plaintext format over the network.<\/p>\n\n\n\n<p>Plain: This is similar to login, but the credentials will be received in Base64-encoded format, which provides minimal security.<\/p>\n\n\n\n<p><strong>SSL &#8211; <\/strong> Seller can select the SSL according to the following:<\/p>\n\n\n\n<p>None: Use No encryption. Select this option if your SMTP server does not support SSL\/TLS.<\/p>\n\n\n\n<p>SSL: Secure communication using the SSL protocol, typically on port 465.<\/p>\n\n\n\n<p>TLS: Secure communication using the TLS protocol.<\/p>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Customer Workflow<\/h3>\n<\/div><\/div>\n\n\n\n<p>The customer will visit the store select a desired product and add to it the cart that belongs to a particular seller.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-product-page.webp\" alt=\"magento 2 marketplace smtp product page\" class=\"wp-image-450251\" style=\"width:820px;height:auto\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-product-page.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-product-page-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-product-page-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-product-page-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Now, the customer will select the desired payment method and will proceed to place the order.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/magento2-multi-vendor-checkout-page.webp\" alt=\"magento 2 multi vendor smtp checkout page\" class=\"wp-image-450482\" style=\"width:820px;height:auto\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/magento2-multi-vendor-checkout-page.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/magento2-multi-vendor-checkout-page-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/magento2-multi-vendor-checkout-page-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/magento2-multi-vendor-checkout-page-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Once clicking on the Place Order, the order gets successfully placed with the order number as you can see in the below image.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1120\" height=\"416\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/order-success-page.webp\" alt=\"order success page\" class=\"wp-image-450471\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/order-success-page.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/order-success-page-300x111.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/order-success-page-250x93.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/order-success-page-768x285.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Vendor Order Confirmation Mail &#8211; Multi Vendor SMTP<\/h3>\n<\/div><\/div>\n\n\n\n<p>After placing the order, the customer will get an order confirmation email at their email address.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/order-confirmation-email-notification.webp\" alt=\"order confirmation email notification\" class=\"wp-image-450473\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/order-confirmation-email-notification.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/order-confirmation-email-notification-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/order-confirmation-email-notification-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/order-confirmation-email-notification-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Vendor Order Status Change &#8211; Mails to Customer<\/h3>\n<\/div><\/div>\n\n\n\n<p>Now the seller will navigate to his account and check for Order History to check the order placed orders details.<\/p>\n\n\n\n<p>Here you can see the list of placed orders for the particular seller&#8217;s products.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-seller-order-history.webp\" alt=\"magento 2 marketplace smtp seller order history\" class=\"wp-image-450260\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-seller-order-history.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-seller-order-history-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-seller-order-history-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-seller-order-history-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Now, as you can see the order is in pending status. To complete the order, click on the View Order.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-view-order-1.webp\" alt=\"magento 2 marketplace smtp view order details\" class=\"wp-image-450262\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-view-order-1.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-view-order-1-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-view-order-1-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-view-order-1-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>After clicking on the view order, the View Order Details Page will open where you can manage the order.<\/p>\n\n\n\n<p>Now, to complete the order the seller will create the invoice as per the given steps below.<\/p>\n\n\n\n<p>On the same order details page click on the invoice option and the submit invoice page will open.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-submit-invoice.webp\" alt=\"magento 2 marketplace smtp invoice creation\" class=\"wp-image-450278\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-submit-invoice.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-submit-invoice-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-submit-invoice-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-submit-invoice-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Now mark the Email Copy of Invoice checkbox and finally click on the submit invoice. You will get an invoice creation successful notification.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-invoice-creation-notification.webp\" alt=\"magento 2 marketplace smtp invoice\" class=\"wp-image-450279\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-invoice-creation-notification.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-invoice-creation-notification-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-invoice-creation-notification-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-invoice-creation-notification-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>The vendor can check the invoice list by clicking on the invoices option.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1120\" height=\"464\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-invoice-list.webp\" alt=\"magento 2 marketplace smtp list of invoices\" class=\"wp-image-450280\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-invoice-list.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-invoice-list-300x124.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-invoice-list-250x104.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-invoice-list-768x318.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Invoice Mail<\/h3>\n\n\n\n<p>As soon as the order invoice generates, the customer will receive an email for the invoice generation along with the order details.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/invoice-email-notification.webp\" alt=\"invoice email notification\" class=\"wp-image-450474\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/invoice-email-notification.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/invoice-email-notification-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/invoice-email-notification-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/invoice-email-notification-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>To create a shipment for the order click on the ship option, and the below page will open.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1120\" height=\"818\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/magento2-multi-vendor-shipment-creation.webp\" alt=\"magento 2 multi vendor shipment creation\" class=\"wp-image-450467\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/magento2-multi-vendor-shipment-creation.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/magento2-multi-vendor-shipment-creation-300x219.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/magento2-multi-vendor-shipment-creation-250x183.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/magento2-multi-vendor-shipment-creation-768x561.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1120\" height=\"635\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-submit-shipment-1.webp\" alt=\"magento 2 marketplace smtp order shipment creation\" class=\"wp-image-450270\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-submit-shipment-1.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-submit-shipment-1-300x170.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-submit-shipment-1-250x142.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-submit-shipment-1-768x435.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Now, mark the email copy of the shipment as checked and finally click on the submit shipment. <\/p>\n\n\n\n<p>You will receive a successful message as you can see in the below image.<\/p>\n\n\n\n<p><mark class=\"annotation-text annotation-text-yoast\" id=\"annotation-text-4e8e879a-3f1a-4ae7-b71a-91f47ad8866e\"><\/mark><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-shipment-creation-notification.webp\" alt=\"magento 2 marketplace smtp shipment notification\" class=\"wp-image-450271\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-shipment-creation-notification.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-shipment-creation-notification-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-shipment-creation-notification-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-shipment-creation-notification-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>The seller can also check the shipment list with details such as shipment number, customer name, ship date, and quantity.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1120\" height=\"498\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-customer-shipment-list.webp\" alt=\"magento 2 marketplace smtp list of shipments\" class=\"wp-image-450272\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-customer-shipment-list.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-customer-shipment-list-300x133.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-customer-shipment-list-250x111.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-customer-shipment-list-768x341.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-customer-shipment-list-604x270.webp 604w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Shipment Mail<\/h3>\n\n\n\n<p>On the other side, the customer will get an email with the shipment order number. It will have the order details on their registered email ID as soon as the order ships.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/shipment-email-notification.webp\" alt=\"magento 2 multi vendor smtp shipment notification\" class=\"wp-image-450476\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/shipment-email-notification.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/shipment-email-notification-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/shipment-email-notification-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/shipment-email-notification-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Now, the seller can credit the memo for generating refunds to the customer to return the ordered items as shown in the image below.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-credit-memo-refund-page-1.webp\" alt=\"magento 2 marketplace credit memo\" class=\"wp-image-450323\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-credit-memo-refund-page-1.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-credit-memo-refund-page-1-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-credit-memo-refund-page-1-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-credit-memo-refund-page-1-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>As you can see the status of the order is closed after creating the credit memo.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-credit-memo-notification.webp\" alt=\"magento 2 marketplace smtp credit status\" class=\"wp-image-450314\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-credit-memo-notification.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-credit-memo-notification-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-credit-memo-notification-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-credit-memo-notification-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>The seller can also check the credit memo list as per the below snapshot.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1120\" height=\"438\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-credit-memo-customer-list.webp\" alt=\"magento 2 marketplace smtp memo list\" class=\"wp-image-450317\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-credit-memo-customer-list.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-credit-memo-customer-list-300x117.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-credit-memo-customer-list-250x98.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-credit-memo-customer-list-768x300.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Credit Memo Generation Mail<\/h3>\n\n\n\n<p>Once the seller creates the credit memo for the order the customer will receive an email with the memo credit order number.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/refund-email-notification.webp\" alt=\"magento 2 multi vendor smtp refund emailnotification\" class=\"wp-image-450478\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/refund-email-notification.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/refund-email-notification-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/refund-email-notification-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/refund-email-notification-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>If the customer places an order for two different products from two different sellers as you can see in the below product cart snapshot.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-multiple-seller-products.webp\" alt=\"magento 2 marketplace smtp different seller products\" class=\"wp-image-450324\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-multiple-seller-products.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-multiple-seller-products-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-multiple-seller-products-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/06\/magento2-marketplace-smtp-multiple-seller-products-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>The customer will receive an order confirmation email separately from each of the sellers. The below order confirmation mail has been received from two different sellers by the customer. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/order-confirmation-mail-from-one-seller.webp\" alt=\"order confirmation email from seller\" class=\"wp-image-450484\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/order-confirmation-mail-from-one-seller.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/order-confirmation-mail-from-one-seller-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/order-confirmation-mail-from-one-seller-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/order-confirmation-mail-from-one-seller-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><mark class=\"annotation-text annotation-text-yoast\" id=\"annotation-text-ba905e79-b969-4f1a-93bb-aecd155ccf62\"><\/mark><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/order-confirmation-from-another-seller.webp\" alt=\"order confirmation email from seller\" class=\"wp-image-450485\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/order-confirmation-from-another-seller.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/order-confirmation-from-another-seller-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/order-confirmation-from-another-seller-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/07\/order-confirmation-from-another-seller-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Support<\/h3>\n<\/div><\/div>\n\n\n\n<p>That\u2019s all for the Magento 2 Multi Vendor SMTP Extension.<\/p>\n\n\n\n<p>If you still have any issues feel free to add a ticket and let us know your views to make the module better at&nbsp;support@webkul.com <\/p>\n\n\n\n<p>Furthermore, there is no need to search elsewhere; seize the chance to initiate your projects with the accredited&nbsp;<a href=\"https:\/\/webkul.com\/magento-development\/\" target=\"_blank\" rel=\"noreferrer noopener\">Magento development company<\/a>.<\/p>\n\n\n\n<p>For a personalized touch, engage and&nbsp;<a href=\"https:\/\/webkul.com\/hire-magento-developers\/\" target=\"_blank\" rel=\"noreferrer noopener\">hire Magento developers<\/a>&nbsp;who are focused on delivering exceptional results for your custom e-commerce projects.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Magento 2 Multi Vendor SMTP extension allows marketplace admin and sellers to configure the SMTP server setup easily to send emails to customers for their order status. The marketplace sellers can set up their host name to send all the emails through the website to the customer regarding the order status. The customer will receive <a href=\"https:\/\/webkul.com\/blog\/adobe-commerce-multi-vendor-smtp-documentation\/\">[&#8230;]<\/a><\/p>\n","protected":false},"author":596,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[302,8885],"tags":[],"class_list":["post-450196","post","type-post","status-publish","format-standard","hentry","category-magento2","category-magento2-marketplace-magento2"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Guide for Adobe Commerce Multi Vendor SMTP Extension<\/title>\n<meta name=\"description\" content=\"Magento 2 Multi Vendor SMTP(Adobe Commerce) guide shows how sellers can configure SMTP for sending emails to customers for the order status.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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