{"id":41958,"date":"2016-03-01T11:32:03","date_gmt":"2016-03-01T11:32:03","guid":{"rendered":"http:\/\/webkul.com\/blog\/?p=41958"},"modified":"2025-02-12T14:02:20","modified_gmt":"2025-02-12T14:02:20","slug":"opencart-product-question-answer-2","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/opencart-product-question-answer-2\/","title":{"rendered":"Opencart Product Question Answer Version 2"},"content":{"rendered":"<p><b>Opencart Product Question Answer <\/b>module allows the users to post questions for products and get answers.<\/p>\n<p>The admin can approve or unapprove any question or answer and can even delete the question from the store backend.<\/p>\n<p>This module is very beneficial in clearing doubts of the customer before buying products.<\/p>\n<p><strong>Opencart Product Question Answer<\/strong> is also available as <a href=\"http:\/\/webkul.com\/blog\/opencart-marketplace-product-question-answer\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Marketplace Product Question Answer<\/strong><\/a>.<\/p>\n<p>Check the flow of the plugin in the video mention below &#8211;\u00a0\u00a0<\/p>\n<div class=\"wp-block-wk-block-youtube-video wk-block--yt-video wk-block-yt-classic components-placeholder\">\n<div class=\"wk-block--yt-video-frame\">\n<div class=\"wk-block--yt-video-frame-request\" data-plyr-provider=\"youtube\" data-plyr-embed-id=\"YuK2msitRLU\">\n<div class=\"components-placeholder__instructions\">YuK2msitRLU<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\"><i class=\"fa fa-mail-forward\"><\/i>Features<\/h3>\n<\/div>\n<div class=\"panel-body\">\n<ul>\n<li>Provide a number for pagination start.<\/li>\n<li>Set questions order &#8211; newer to older or older to newer.<\/li>\n<li>Show\/hide question placed date.<\/li>\n<li>Option to Show or hide author information who has placed questions.<\/li>\n<li>Login required to place question &#8211; yes\/no.<\/li>\n<li>Auto approve question &#8211; yes\/no.<\/li>\n<li>Set answers order &#8211; newer to older or older to newer.<\/li>\n<li>Show\/hide the answer placed to date.<\/li>\n<li>Show\/hide author information who has answer.<\/li>\n<li>Login required to place the answer to any question &#8211; yes\/no.<\/li>\n<li>Auto approve answer &#8211; yes\/no.<\/li>\n<li>A Mail to admin when a question is put up.<\/li>\n<li>A Mail is sent to admin when an answer is placed.<\/li>\n<li>The mail to the customer when he\/she put up a question.<\/li>\n<li>Mail to the customer when his\/her question is answer.<\/li>\n<li>The customer can ask and answer questions and like\/dislike them.<\/li>\n<li>The admin can view the customer names who have like the answers.<\/li>\n<li>Fully Ajax based no page reload.<\/li>\n<li>Send answer mail to Customer if select.<\/li>\n<li>Questions search option.<\/li>\n<li>Google reCAPTCHA verification is include.<\/li>\n<li>The customers can add attachment files (all file types except PHP scripts) along with their questions. The maximum file size should be 5MB.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div class=\"panel panel-info\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\"><i class=\"fa fa-th-large\"><\/i>Installation<\/h3>\n<\/div>\n<div class=\"panel-body\">\n<p>Customers will get a zip folder and they have to extract the contents of this zip folder on their system according to your Opencart version.<\/p>\n<p>You have to drag your admin, catalog, image folder in the opencart root folder and it will be install.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-316682 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/Selection_040-1-1.png\" alt=\"Selection_040-1-1\" width=\"1290\" height=\"489\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/Selection_040-1-1.png 1290w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/Selection_040-1-1-300x114.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/Selection_040-1-1-1200x455.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/Selection_040-1-1-250x95.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/Selection_040-1-1-768x291.png 768w\" sizes=\"(max-width: 1290px) 100vw, 1290px\" loading=\"lazy\" \/><\/p>\n<p>You can also install the Opencart Product Question Answer module by uploading the zip and XML file through Extension Installer.<\/p>\n<p><a href=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2014\/12\/oc-installer1.png\"><img decoding=\"async\" class=\"alignnone\" src=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2014\/12\/oc-installer1.png\" alt=\"extension installer\" width=\"1333\" height=\"703\" loading=\"lazy\" \/><\/a><\/p>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div>\n<p>Now navigate to\u00a0<strong>Extensions &gt; Modifications<\/strong>\u00a0and click\u00a0<strong>refresh<\/strong>\u00a0on the top right-hand side as shown below.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-276797\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/extension-install.png\" alt=\"extension-install\" width=\"1280\" height=\"690\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/extension-install.png 1280w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/extension-install-300x162.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/extension-install-1200x647.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/extension-install-250x135.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/extension-install-768x414.png 768w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" loading=\"lazy\" \/><\/p>\n<p>After the above step, the admin needs to navigate to\u00a0<strong>System\u00a0<\/strong>&gt;\u00a0<strong>Users\u00a0<\/strong>&gt;\u00a0<strong>User Groups\u00a0<\/strong>&gt;\u00a0<strong>Administrator\u00a0<\/strong>(Click the edit button).<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-276790\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/User-groups.png\" alt=\"User-groups\" width=\"1280\" height=\"538\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/User-groups.png 1280w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/User-groups-300x126.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/User-groups-1200x504.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/User-groups-250x105.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/User-groups-768x323.png 768w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" loading=\"lazy\" \/><\/p>\n<p>Now, Select module related file permission and then tap the save button.<\/p>\n<p><a class=\" img-loading img-center-small\" href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/05\/Usergroup-Access.png\"><img decoding=\"async\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/03\/webkul_opencart_private_shop_extension_user_groups_edit-2.png\" alt=\"OpenCart Price Alert Edit User Group\" loading=\"lazy\" \/><\/a><\/p>\n<h3 class=\"panel-title\">How to get reCAPTCHA credentials<\/h3>\n<\/div>\n<\/div>\n<div class=\"panel-body\">\n<div>\n<p>The Opencart Product Question Answers has a reCAPTCHA feature for verification. In order to use this feature, the admin needs to get the API credentials by visiting the following link &#8211; <a href=\"https:\/\/www.google.com\/recaptcha\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.google.com\/recaptcha\/<\/a><\/p>\n<p>Click the <strong>v3 Admin Console<\/strong> button.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-316643 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/reCAPTCHA.png\" alt=\"reCAPTCHA\" width=\"1286\" height=\"639\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/reCAPTCHA.png 1286w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/reCAPTCHA-300x149.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/reCAPTCHA-1200x596.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/reCAPTCHA-250x124.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/reCAPTCHA-768x382.png 768w\" sizes=\"(max-width: 1286px) 100vw, 1286px\" loading=\"lazy\" \/><\/p>\n<p>Now, select <strong>reCAPTCHA V2<\/strong> type, enter the <strong>Domain name<\/strong> of your website,\u00a0<strong>Accept the Terms of Service<\/strong>, and click <strong>Register<\/strong> button.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-316650 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/reCAPTCHA-2-.png\" alt=\"reCAPTCHA-2-\" width=\"1212\" height=\"1268\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/reCAPTCHA-2-.png 1212w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/reCAPTCHA-2--287x300.png 287w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/reCAPTCHA-2--979x1024.png 979w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/reCAPTCHA-2--238x249.png 238w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/reCAPTCHA-2--768x803.png 768w\" sizes=\"(max-width: 1212px) 100vw, 1212px\" loading=\"lazy\" \/><\/p>\n<p>Next, you will find the <strong>Site key<\/strong> and <strong>Secret key<\/strong> as visible below. These keys will be required at the time of module configuration.\u00a0<img decoding=\"async\" class=\"alignnone wp-image-316651 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/reCAPTCHA-3.png\" alt=\"reCAPTCHA-3\" width=\"1301\" height=\"639\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/reCAPTCHA-3.png 1301w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/reCAPTCHA-3-300x147.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/reCAPTCHA-3-1200x589.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/reCAPTCHA-3-250x123.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/reCAPTCHA-3-768x377.png 768w\" sizes=\"(max-width: 1301px) 100vw, 1301px\" loading=\"lazy\" \/><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<div>\n<h3 class=\"panel-title\">Module Configuration<\/h3>\n<\/div>\n<\/div>\n<div class=\"panel-body\">\n<div>\n<p>To do the module configuration, the admin needs to go to\u00a0<b>Extension &gt; Modules<\/b> and click the Edit option.<\/p>\n<p><a href=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/02\/1-84.png\"><img decoding=\"async\" class=\"alignnone\" src=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/02\/1-84.png\" alt=\"Product Question Answer\" width=\"1073\" height=\"411\" loading=\"lazy\" \/><\/a><\/p>\n<p>Now, the admin can edit the module and do various settings like- enabling the option for \u201cAnswer Approve Required Admin\u201d, \u201cQuestion Approve Required Admin\u201d, \u201cQuestion Pagination Count\u201d and much more.<\/p>\n<p>The admin can complete all the fields as per their requirement and then save it. Please refer to the below image for a better understanding.<\/p>\n<p>The admin can also configure the email notification options for the question and answers. The email notifications are for both the admin as well as the customers.<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-admin-configurations.png\"><img decoding=\"async\" class=\"aligncenter wp-image-258092\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-admin-configurations.png\" alt=\"webkul-opencart-product-question-answers-admin-configurations\" width=\"800\" height=\"1075\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-admin-configurations.png 1304w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-admin-configurations-223x300.png 223w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-admin-configurations-762x1024.png 762w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-admin-configurations-185x249.png 185w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-admin-configurations-768x1032.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-admin-configurations-1143x1536.png 1143w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/a><\/p>\n<h4><strong>Configuration &#8211; <\/strong><strong>Product Question and Answer\u00a0<\/strong><\/h4>\n<p>The admin can set the <strong>Product Question and Answer<\/strong> configurations as under-<\/p>\n<p><strong>Status:<\/strong> As need be, the admin can enable or disable the status of the module.<\/p>\n<p><strong>Google reCAPTCHA Site key:<\/strong> The admin retrieves it from the Google reCAPTCHA Site.<\/p>\n<p><strong>Google reCAPTCHA Secret key:<\/strong> The admin retrieves it from the Google reCAPTCHA Site.<\/p>\n<p><label class=\"col-sm-2 control-label\"><strong>Captcha display:<\/strong> The admin can enable or disable Captcha Display.\u00a0<\/label><\/p>\n<h2>Other Options:<\/h2>\n<p><strong>Provide number for pagination start:<\/strong> The pagination for the number of listing of questions that are visible on the frontend asked by the customers.<\/p>\n<p><label class=\"col-sm-2 control-label\"><strong>Show question by:<\/strong> The admin either choose Newer to Older or Older to Newer against this field.\u00a0<\/label><\/p>\n<p><label class=\"col-sm-2 control-label\"><strong>Show question placed date:<\/strong> The admin may select Yes to display question placed date.\u00a0<\/label><\/p>\n<p><strong>Login required to place question:<\/strong> The admin may either allow customers, by choosing Yes, customers to login before they ask questions.<\/p>\n<p><strong>Show author information who has placed question:<\/strong> Choose Yes to display author&#8217;s information who places the question.<\/p>\n<p><strong>Auto approve question:<\/strong> The admin may choose Yes to auto-approve questions.<\/p>\n<p><label class=\"col-sm-2 control-label\"><strong>Show answer by:<\/strong> <label class=\"col-sm-2 control-label\">The admin either choose Newer to Older or Older to Newer against this field.\u00a0<\/label><\/label><\/p>\n<p><strong>Show answer placed date:<\/strong> The admin can select Yes to display the answers&#8217; placed date.<\/p>\n<p><strong>Login required to place answer of any question:<\/strong> The admin may either allow the auther, by choosing Yes, to log in before answering the questions.<\/p>\n<p><strong>Show author information who has answered:<\/strong> Choose Yes to display author&#8217;s information who answers the question.<\/p>\n<p><strong>Mail to admin when question is put up:<\/strong> The admin can choose Yes\/ No against this field.<\/p>\n<p><strong>Mail to admin when answer is placed:<\/strong> The admin can choose Yes\/ No against this field.<\/p>\n<p><strong>Auto approve answer:<\/strong> The admin may choose Yes to auto-approve answers.<\/p>\n<p><strong>Mail to customer when he\/she put up a question:<\/strong> The admin can choose Yes\/ No against this field.<\/p>\n<p><strong>Mail to customer when his\/her question is answered:<\/strong> The admin can choose Yes\/ No against this field.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-info\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\"><i class=\"fa fa-user\"><\/i>Admin Management<\/h3>\n<\/div>\n<div class=\"panel-body\">\n<p>After the module installation and configuration, the admin can see the &#8220;Questions Answers&#8221; tab in the admin panel.<\/p>\n<p>On clicking on the &#8220;Question Answers&#8221; tab, a new page opens where the admin can see all the questions asked by the customer, their status, view the question, reply, and a filter option.<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-admin-end-question-listing.png\"><img decoding=\"async\" class=\"aligncenter wp-image-258096\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-admin-end-question-listing.png\" alt=\"webkul-opencart-product-question-answers-admin-end-question-listing\" width=\"800\" height=\"645\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-admin-end-question-listing.png 1302w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-admin-end-question-listing-300x242.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-admin-end-question-listing-1200x967.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-admin-end-question-listing-250x201.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-admin-end-question-listing-768x619.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/a><\/p>\n<p>When the admin will click on the &#8220;View&#8221; then the admin can reply to the question and can check previous answers as well.<\/p>\n<p>The admin will find thumbs up and thumbs down icons in the status column which are the can the number of likes and dislike received for the answers.<\/p>\n<p>Admin can change the status of an answer by using the thumbs up (green) and thumbs down (red) buttons. The admin can also submit an answer to the question.<\/p>\n<p>The admin can also fill in the answer details against the Answer By, Email, and Answer fields as shown in the image below.<\/p>\n<p>In the Product Question Answer page, the admin will find the <strong>Questions<\/strong> tab for the product for which the customer has raised the question (here, for product &#8220;Opencart Product Question Answers&#8221;)<\/p>\n<p>It redirects to the frontend directly, and the admin can view the questions that the customers have raised.<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-button-visibility.png\"><img decoding=\"async\" class=\"aligncenter wp-image-258097\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-button-visibility.png\" alt=\"webkul-opencart-product-question-answers-button-visibility\" width=\"800\" height=\"550\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-button-visibility.png 1304w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-button-visibility-300x206.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-button-visibility-1200x825.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-button-visibility-250x172.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-button-visibility-768x528.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/a><\/p>\n<p><strong>Views Liked by Customers<\/strong><\/p>\n<p>To view which customers have liked the answer, the admin can click the blue icon in the <strong>Likes<\/strong> column, as visible in the screenshot below:<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-liked-answers.png\"><img decoding=\"async\" class=\"aligncenter wp-image-258102\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-liked-answers.png\" alt=\"webkul-opencart-product-question-answers-liked-answers\" width=\"800\" height=\"407\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-liked-answers.png 1290w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-liked-answers-300x153.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-liked-answers-1200x611.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-liked-answers-250x127.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-liked-answers-768x391.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/a><\/p>\n<\/div>\n<\/div>\n<div class=\"panel panel-info\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\"><i class=\"fa fa-arrows\"><\/i>Customer&#8217;s end<\/h3>\n<\/div>\n<div class=\"panel-body\">\n<p>The customer can see the &#8220;Question &amp; Answer&#8221; tab on the product page like the image below.<a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-ask-question-frontend-view.png\"><img decoding=\"async\" class=\"aligncenter wp-image-258110\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-ask-question-frontend-view.png\" alt=\"webkul-opencart-product-question-answers-ask-question-frontend-view\" width=\"800\" height=\"664\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-ask-question-frontend-view.png 1282w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-ask-question-frontend-view-300x249.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-ask-question-frontend-view-1200x996.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-ask-question-frontend-view-250x207.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-ask-question-frontend-view-768x637.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/a><\/p>\n<p>When the logged In customer will click on the &#8220;<strong>Ask Question<\/strong>&#8221; tab, then a pop-up appears where the customer will enter a Question, question details, and verification code.<\/p>\n<p>The customers can also tick <strong>notify me by email <\/strong>option for receiving the notification email when the question is answered.<\/p>\n<p>In addition to that, the customers can also upload attachments (all file types except PHP scripts) while they enter details of the question they wish to ask.<\/p>\n<p>The <strong>maximum<\/strong> file size should be<strong> 5MB<\/strong>.<\/p>\n<p>The customer can upload these attachments against the Attachment field as shown in the image below.\u00a0<a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-add-question-details.png\"><br \/><img decoding=\"async\" class=\"alignnone wp-image-316855 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-ask-question-when-not-login-1.png\" alt=\"webkul-opencart-product-question-answers-ask-question-when-not-login-1\" width=\"1290\" height=\"672\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-ask-question-when-not-login-1.png 1290w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-ask-question-when-not-login-1-300x156.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-ask-question-when-not-login-1-1200x625.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-ask-question-when-not-login-1-250x130.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-ask-question-when-not-login-1-768x400.png 768w\" sizes=\"(max-width: 1290px) 100vw, 1290px\" loading=\"lazy\" \/><\/a><\/p>\n<p>The customers need to fill in the following details for the following fields:<\/p>\n<p><strong>Your Name:<\/strong> The customers need to add their names against this field.<\/p>\n<p><strong>Your Email:<\/strong> The email address of the customer.<\/p>\n<p><strong>Questions Details:<\/strong> Details associated with the question that the customer raises.<\/p>\n<p><strong>Your Question:<\/strong> Question that the customers wish to raise.<\/p>\n<p><strong>Verification Code:<\/strong> Verification through the reCAPTCHA code.<\/p>\n<p><strong>Attachment:<\/strong> The customer can even add attachments associated with the question.<\/p>\n<p>When the question is successfully submitted then, a success message will appear.<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/success-message.png\"><img decoding=\"async\" class=\"alignnone wp-image-94129 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/success-message.png\" alt=\"sucessfull message\" width=\"409\" height=\"47\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/success-message.png 409w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/success-message-250x29.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/success-message-300x34.png 300w\" sizes=\"(max-width: 409px) 100vw, 409px\" loading=\"lazy\" \/><\/a><\/p>\n<h4><strong>Login Condition Required<\/strong><\/h4>\n<p>The admin has set the option <strong>Login required to place question<\/strong> as <strong>Yes<\/strong>, the customers who are not logged in will see the following pop-up window.<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-login-to-submit-question.png\"><img decoding=\"async\" class=\"aligncenter wp-image-258257\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-login-to-submit-question.png\" alt=\"webkul-opencart-product-question-answers-login-to-submit-question\" width=\"800\" height=\"417\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-login-to-submit-question.png 1279w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-login-to-submit-question-300x156.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-login-to-submit-question-1200x626.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-login-to-submit-question-250x130.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-login-to-submit-question-768x401.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/a><\/p>\n<h4><strong>Login Condition Not Required<\/strong><\/h4>\n<p>If the admin has set the\u00a0option\u00a0<strong>Login required to place question<\/strong>\u00a0as\u00a0<strong>No<\/strong>, the customers who are not logged in will see the following pop-up window.<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-ask-question-when-not-login.png\"><img decoding=\"async\" class=\"aligncenter wp-image-258260\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-ask-question-when-not-login.png\" alt=\"webkul-opencart-product-question-answers-ask-question-when-not-login\" width=\"800\" height=\"417\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-ask-question-when-not-login.png 1290w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-ask-question-when-not-login-300x156.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-ask-question-when-not-login-1200x625.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-ask-question-when-not-login-250x130.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-ask-question-when-not-login-768x400.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/a><\/p>\n<p>The question is answered by the admin or any other customer, that answer will be visible on the product page. Anyone can see the answers and like or dislike them.<\/p>\n<p>Also, the customers can add attachments along with their answers.<\/p>\n<p>These attachments can be downloaded by clicking on the<strong> Download Attachment <\/strong>tab present in the customer&#8217;s answer as shown in the image below.<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-download-customers-attachment.png\"><img decoding=\"async\" class=\"aligncenter wp-image-258200\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-download-customers-attachment.png\" alt=\"webkul-opencart-product-question-answers-download-customers-attachment\" width=\"800\" height=\"1024\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-download-customers-attachment.png 1279w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-download-customers-attachment-234x300.png 234w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-download-customers-attachment-800x1024.png 800w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-download-customers-attachment-195x249.png 195w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-download-customers-attachment-768x983.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-download-customers-attachment-1200x1536.png 1200w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/a><\/p>\n<p>After clicking the Answer icon, the following pop-up window will appear for the logged in customers.<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-add-answer.png\"><img decoding=\"async\" class=\"aligncenter wp-image-258263\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-add-answer.png\" alt=\"webkul-opencart-product-question-answers-add-answer\" width=\"800\" height=\"433\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-add-answer.png 1135w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-add-answer-300x162.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-add-answer-250x135.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-add-answer-768x415.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/a><\/p>\n<h4><strong>\u00a0Login Condition Required<\/strong><\/h4>\n<p>While the admin has set the option <strong>Login required to place answer<\/strong>\u00a0as\u00a0<strong>Yes<\/strong>, the customers who are not logged in will see the following pop-up window.<\/p>\n<p><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-login-to-submit-answer.png\"><img decoding=\"async\" class=\"aligncenter wp-image-258261\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-login-to-submit-answer.png\" alt=\"webkul-opencart-product-question-answers-login-to-submit-answer\" width=\"800\" height=\"331\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-login-to-submit-answer.png 1154w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-login-to-submit-answer-300x124.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-login-to-submit-answer-250x103.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/webkul-opencart-product-question-answers-login-to-submit-answer-768x317.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/a><\/p>\n<h4><strong>Login Condition Not Required<\/strong><\/h4>\n<p>Thereafter the admin has set the option <strong>Login required to place answer<\/strong> as <strong>No<\/strong>, the customers who are not logged in will see the following pop-up window.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-316659 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/Opencart-Product-Questions-Answers.png\" alt=\"Opencart-Product-Questions-Answers\" width=\"1286\" height=\"639\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/Opencart-Product-Questions-Answers.png 1286w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/Opencart-Product-Questions-Answers-300x149.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/Opencart-Product-Questions-Answers-1200x596.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/Opencart-Product-Questions-Answers-250x124.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/03\/Opencart-Product-Questions-Answers-768x382.png 768w\" sizes=\"(max-width: 1286px) 100vw, 1286px\" loading=\"lazy\" \/><\/p>\n<p>Thank you\u00a0for viewing this blog, in case you need any further information, please create a support\u00a0ticket at\u00a0<a href=\"https:\/\/webkul.uvdesk.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/webkul.uvdesk.com\/<\/a>.<\/p>\n<\/div>\n<\/div>\n\n\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Opencart Product Question Answer module allows the users to post questions for products and get answers. The admin can approve or unapprove any question or answer and can even delete the question from the store backend. This module is very beneficial in clearing doubts of the customer before buying products. Opencart Product Question Answer is <a href=\"https:\/\/webkul.com\/blog\/opencart-product-question-answer-2\/\">[&#8230;]<\/a><\/p>\n","protected":false},"author":50,"featured_media":42371,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[305],"tags":[2785],"class_list":["post-41958","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-opencart","tag-opencart-product-question-answer-version-2"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Opencart Product Questions and Answers | Show Product FAQs<\/title>\n<meta name=\"description\" content=\"Opencart Product Question Answer module by which users can post questions for particular products and can get the answer to that question.\u00a0\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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