{"id":415730,"date":"2024-01-02T09:48:01","date_gmt":"2024-01-02T09:48:01","guid":{"rendered":"https:\/\/webkul.com\/blog\/?p=415730"},"modified":"2026-01-12T12:14:33","modified_gmt":"2026-01-12T12:14:33","slug":"prestashop-pay-with-outstanding-amount-user-guide","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/prestashop-pay-with-outstanding-amount-user-guide\/","title":{"rendered":"User Guide for PrestaShop Pay With Outstanding Amount"},"content":{"rendered":"\n<p>Drive sales and build a long-term relationship by offering outstanding amount to the customers. <\/p>\n\n\n\n<p>By providing credit to B2B customers, you can give them option to make purchases when they do not have sufficient funds at the moment.<\/p>\n\n\n\n<p><a href=\"https:\/\/store.webkul.com\/prestashop-pay-with-outstanding-amount-customer-credit.html\">PrestaShop Pay With Outstanding Amount<\/a> module facilitates you to offer outstanding amount to the customers so they can purchase on your shop and pay at a later date.<\/p>\n\n\n\n<p>Track the history of payments done using the current outstanding amount and send emails for delayed payments right from the back office.<\/p>\n\n\n\n<p>Create positive experience, encourage repeat purchases, and gain a competitive edge by offering convenient options to pay the due amount.<\/p>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Features of PrestaShop Pay With Outstanding Amount<\/h3>\n<\/div><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Assign outstanding amount to your customers.<\/li>\n\n\n\n<li>Customers can pay for their purchases on your shop using the outstanding amount.<\/li>\n\n\n\n<li>A dedicated &#8216;outstanding dashboard&#8217; for customers to view the assigned, spent, and current outstanding amount.<\/li>\n\n\n\n<li>Customers can also request for the required outstanding amount from the &#8216;outstanding dashboard&#8217;.<\/li>\n\n\n\n<li>Allow customers to pay using the &#8216;outstanding payment&#8217; option in case of insufficient outstanding amount.<\/li>\n\n\n\n<li>While assigning the outstanding amount, the admin can set the number of days in which customer needs to pay the outstanding amount he spent.<\/li>\n\n\n\n<li>Let customers make partial payment for the spent outstanding amount.<\/li>\n\n\n\n<li>Configure order status on which the outstanding order will be completed.<\/li>\n\n\n\n<li>View a list of outstanding payments made by the customers and track their statuses from the back office.<\/li>\n\n\n\n<li>Customers can also view the orders placed using the &#8216;outstanding payment&#8217; option and check their status right from their accounts.<\/li>\n\n\n\n<li>Enable the manual approval of newly registered customers for outstanding payment or make it auto approved.<\/li>\n\n\n\n<li>Allow\/Disallow customers to request for outstanding amount. <\/li>\n\n\n\n<li>Enable the manual approval of customers&#8217; outstanding request or make it auto approved.<\/li>\n\n\n\n<li>View a list of all the customers and their available, spent, and current outstanding amount from a separate tab in the back office.<\/li>\n\n\n\n<li>View a list of customers&#8217; requests for the outstanding amount and approve, disapprove, or delete them from &#8216;Customer Requests&#8217; tab.<\/li>\n<\/ul>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">How to Install PrestaShop Pay With Outstanding Amount<\/h3>\n<\/div><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Firstly, go to the module manager in the back office and click on \u2018upload a module\u2019.<\/li>\n\n\n\n<li>After that, drag and drop the module file or select the file from the system.<\/li>\n\n\n\n<li>In this way, the module installation will be successful.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1200\" height=\"414\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/12\/image-33.png\" alt=\"image-33\" class=\"wp-image-415732\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/12\/image-33.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/12\/image-33-300x104.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/12\/image-33-250x86.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/12\/image-33-768x265.png 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1200\" height=\"552\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/12\/image-34.png\" alt=\"image-34\" class=\"wp-image-415733\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/12\/image-34.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/12\/image-34-300x138.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/12\/image-34-250x115.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/12\/image-34-768x353.png 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1200\" height=\"544\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/12\/image-35.png\" alt=\"image-35\" class=\"wp-image-415734\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/12\/image-35.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/12\/image-35-300x136.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/12\/image-35-250x113.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/12\/image-35-768x348.png 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Please note that for the functioning of the module, you need to enable B2B mode under General Settings of the Customer Settings tab.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"756\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/34-1200x756.png\" alt=\"34\" class=\"wp-image-416245\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/34-1200x756.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/34-300x189.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/34-250x157.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/34-768x484.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/34.png 1286w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>After the successful installation of the module, four new tabs get available in the back office. <\/p>\n\n\n\n<p>From these tabs, you can configure the module settings, view customers and their requests for outstanding payment, and outstanding payments done by them.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"570\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/12\/1-11-1200x570.png\" alt=\"1-11\" class=\"wp-image-415735\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/12\/1-11-1200x570.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/12\/1-11-300x143.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/12\/1-11-250x119.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/12\/1-11-768x365.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/12\/1-11.png 1292w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Also, post-installation a new product &#8220;Pay outstanding amount&#8221; gets added under catalog in the back office. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"520\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-amount-product-1200x520.webp\" alt=\"pay outstanding amount product\" class=\"wp-image-497242\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-amount-product-1200x520.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-amount-product-300x130.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-amount-product-250x108.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-amount-product-768x333.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-amount-product-1536x665.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-amount-product.webp 1630w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">PrestaShop Pay With Outstanding Amount Configuration<\/h3>\n<\/div><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"787\" height=\"1024\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/06\/general-settings-1-787x1024.webp\" alt=\"general settings\" class=\"wp-image-495893\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/06\/general-settings-1-787x1024.webp 787w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/06\/general-settings-1-231x300.webp 231w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/06\/general-settings-1-191x249.webp 191w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/06\/general-settings-1-768x999.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/06\/general-settings-1.webp 1082w\" sizes=\"(max-width: 787px) 100vw, 787px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><strong>New customer need to be approved by admin for outstanding payment<\/strong><\/p>\n\n\n\n<p>If enabled, then the newly registered customers need to approved manually by the admin for outstanding payment. Else, they get automatically approved.<\/p>\n\n\n\n<p><strong>Allow customer transactions with insufficient outstanding amount<\/strong><\/p>\n\n\n\n<p>This option lets admin allow customers to use the outstanding payment option even if they have insufficient outstanding amount at the time of order. <\/p>\n\n\n\n<p>Suppose the customer has $100 outstanding balance and the order amount is $120. <\/p>\n\n\n\n<p>In this case, the customer can pay $100 using the outstanding payment option and remaining $20 through another payment method.<\/p>\n\n\n\n<p><strong>Allow customer partial payment<\/strong><\/p>\n\n\n\n<p>Allow customers to partially pay the outstanding amount they have spent.<\/p>\n\n\n\n<p><strong>Outstanding order complete on selected order status<\/strong><\/p>\n\n\n\n<p>Here the admin can select the status on which the outstanding order gets completed.<\/p>\n\n\n\n<p><strong>Send an email to the customer when an outstanding order is created<\/strong><\/p>\n\n\n\n<p>Enable this field to send an email to the customer when an outstanding order is created.<\/p>\n\n\n\n<p><strong>Customer allow for outstanding request<\/strong><\/p>\n\n\n\n<p>Enable this option to allow customers to raise request for outstanding amount from their outstanding dashboard.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"363\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/06\/general-settings-2-1200x363.webp\" alt=\"general settings\" class=\"wp-image-495896\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/06\/general-settings-2-1200x363.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/06\/general-settings-2-300x91.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/06\/general-settings-2-250x76.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/06\/general-settings-2-768x232.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/06\/general-settings-2-1536x465.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/06\/general-settings-2.webp 1639w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><strong>Customer requests need to be approved by admin<\/strong><\/p>\n\n\n\n<p>If enabled, then the admin needs to manually approve the requests placed by customers for outstanding amount. Else, the request gets automatically approved.<\/p>\n\n\n\n<p><strong>Default max days when customer can raise more outstanding request<\/strong><\/p>\n\n\n\n<p>If number of days (within which customer needs to pay spent outstanding amount) are not assigned for customer, then number of days set here will be considered for paying spent outstanding amount.<\/p>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Customers<\/h3>\n<\/div><\/div>\n\n\n\n<p>Under this tab, the admin can view:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>List of registered customers.<\/li>\n\n\n\n<li>Outstanding allowance, spend outstanding, and current outstanding of customers.<\/li>\n\n\n\n<li>Outstanding status.<\/li>\n\n\n\n<li>Customer requests for outstanding amount.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Add already registered customers<\/h4>\n\n\n\n<p>Click on &#8220;Add already registered customers&#8221; button to retrieve already registered customers from PrestaShop customer list.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"368\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/06\/customers-1-1200x368.webp\" alt=\"customers\" class=\"wp-image-495903\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/06\/customers-1-1200x368.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/06\/customers-1-300x92.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/06\/customers-1-250x77.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/06\/customers-1-768x236.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/06\/customers-1-1536x471.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/06\/customers-1.webp 1640w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Now click on &#8216;Retrieve and Add Customers&#8217; button.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"545\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/06\/retrieve-customers-1-1200x545.webp\" alt=\"retrieve customers\" class=\"wp-image-495919\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/06\/retrieve-customers-1-1200x545.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/06\/retrieve-customers-1-300x136.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/06\/retrieve-customers-1-250x113.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/06\/retrieve-customers-1-768x349.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/06\/retrieve-customers-1-1536x697.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/06\/retrieve-customers-1.webp 1635w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"486\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/customers-retrieved-1200x486.webp\" alt=\"retrieve customers\" class=\"wp-image-497246\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/customers-retrieved-1200x486.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/customers-retrieved-300x122.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/customers-retrieved-250x101.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/customers-retrieved-768x311.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/customers-retrieved-1536x622.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/customers-retrieved.webp 1644w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>When a new customer registers on the store, his details gets available under customers.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"495\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/customers-list-1-1200x495.webp\" alt=\"customers list\" class=\"wp-image-497252\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/customers-list-1-1200x495.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/customers-list-1-300x124.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/customers-list-1-250x103.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/customers-list-1-768x317.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/customers-list-1-1536x634.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/customers-list-1.webp 1643w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>As configured in the general settings, the admin needs to manually approve the customer for outstanding payment.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"529\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/customers-2-1200x529.webp\" alt=\"customers\" class=\"wp-image-497250\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/customers-2-1200x529.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/customers-2-300x132.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/customers-2-250x110.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/customers-2-768x339.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/customers-2-1536x678.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/customers-2.webp 1648w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">My Outstanding Dashboard<\/h4>\n\n\n\n<p>Once approved, a new tab &#8216;MY OUTSTANDING DASHBOARD&#8217; gets available in the customer&#8217;s account.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"597\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-dashboard-1-1200x597.webp\" alt=\"outstanding dashboard\" class=\"wp-image-497254\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-dashboard-1-1200x597.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-dashboard-1-300x149.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-dashboard-1-250x124.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-dashboard-1-768x382.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-dashboard-1.webp 1449w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>From this tab, the customer can view outstanding, spend outstanding, and current outstanding allowances. <\/p>\n\n\n\n<p>As allowed by admin from the back office, the customer can also create request for outstanding allowance from the dashboard.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"530\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/create-outstanding-request-1-1200x530.webp\" alt=\"create outstanding request\" class=\"wp-image-497256\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/create-outstanding-request-1-1200x530.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/create-outstanding-request-1-300x133.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/create-outstanding-request-1-250x110.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/create-outstanding-request-1-768x339.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/create-outstanding-request-1.webp 1344w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>On clicking the &#8220;Create Outstanding Request&#8221; button, a field appears on the page where a customer has to enter the outstanding amount.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"504\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-request-2-1200x504.webp\" alt=\"outstanding request\" class=\"wp-image-497259\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-request-2-1200x504.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-request-2-300x126.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-request-2-250x105.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-request-2-768x322.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-request-2.webp 1399w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Once created, the customer can view on the outstanding request page. Customer can view requested amount, date, and status. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"637\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/update-outstanding-amount-1200x637.webp\" alt=\"update outstanding amount\" class=\"wp-image-497261\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/update-outstanding-amount-1200x637.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/update-outstanding-amount-300x159.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/update-outstanding-amount-250x133.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/update-outstanding-amount-768x408.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/update-outstanding-amount.webp 1300w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Also, the customer can update the outstanding amount by clicking on the edit button under Action.<\/p>\n\n\n\n<p>On clicking the edit button, a popup appears on the page where the customer can change the outstanding amount.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"596\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/edit-outstanding-amount-1-1200x596.webp\" alt=\"edit outstanding amount\" class=\"wp-image-497265\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/edit-outstanding-amount-1-1200x596.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/edit-outstanding-amount-1-300x149.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/edit-outstanding-amount-1-250x124.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/edit-outstanding-amount-1-768x381.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/edit-outstanding-amount-1.webp 1375w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>When a customer creates an outstanding request, an email for the same is sent to the admin.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1126\" height=\"901\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-request-email.webp\" alt=\"outstanding request email\" class=\"wp-image-497024\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-request-email.webp 1126w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-request-email-300x240.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-request-email-250x200.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-request-email-768x615.webp 768w\" sizes=\"(max-width: 1126px) 100vw, 1126px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>As configured in the general settings, customer requests for outstanding allowance needs to be approved by admin manually.<\/p>\n\n\n\n<p>The admin can view the outstanding allowance requests under &#8216;Customer Requests&#8217; tab.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"370\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-allowance-request-1200x370.webp\" alt=\"outstanding allowance request\" class=\"wp-image-497266\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-allowance-request-1200x370.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-allowance-request-300x92.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-allowance-request-250x77.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-allowance-request-768x237.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-allowance-request-1536x473.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-allowance-request.webp 1648w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"338\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/customer-requests-1200x338.webp\" alt=\"customer requests\" class=\"wp-image-497272\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/customer-requests-1200x338.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/customer-requests-300x84.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/customer-requests-250x70.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/customer-requests-768x216.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/customer-requests-1536x433.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/customer-requests.webp 1623w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Once approved, the outstanding allowance gets updated in the outstanding dashboard.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"517\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-allowance-1-1200x517.webp\" alt=\"outstanding allowance\" class=\"wp-image-497276\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-allowance-1-1200x517.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-allowance-1-300x129.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-allowance-1-250x108.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-allowance-1-768x331.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-allowance-1.webp 1342w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>The admin can also view the customer&#8217;s outstanding allowance under the &#8216;Customers&#8217; tab.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"482\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-allowance-approval-1200x482.webp\" alt=\"outstanding allowance approved\" class=\"wp-image-497277\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-allowance-approval-1200x482.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-allowance-approval-300x120.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-allowance-approval-250x100.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-allowance-approval-768x308.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-allowance-approval-1536x617.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-allowance-approval.webp 1644w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Since the customer has created an outstanding request and there is no specific days assigned for paying back the spend outstanding amount. <\/p>\n\n\n\n<p>So, in this case default max days as set by the admin while configuring the general settings will be considered.<\/p>\n\n\n\n<p>The admin can manually assign the outstanding amount to the customer and set the number of days within which he\/she needs to pay the due amount.<\/p>\n\n\n\n<p>Go to Customers tab and click on the Edit button give alongside each customer.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"514\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/edit-customer-outstanding-amount-1200x514.webp\" alt=\"edit cutomer outstanding amount\" class=\"wp-image-497278\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/edit-customer-outstanding-amount-1200x514.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/edit-customer-outstanding-amount-300x128.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/edit-customer-outstanding-amount-250x107.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/edit-customer-outstanding-amount-768x329.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/edit-customer-outstanding-amount-1536x658.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/edit-customer-outstanding-amount.webp 1646w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"331\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/06\/edit-outstanding-amount-1200x331.webp\" alt=\"edit outstanding amount\" class=\"wp-image-495968\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/06\/edit-outstanding-amount-1200x331.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/06\/edit-outstanding-amount-300x83.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/06\/edit-outstanding-amount-250x69.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/06\/edit-outstanding-amount-768x212.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/06\/edit-outstanding-amount-1536x424.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/06\/edit-outstanding-amount.webp 1637w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Once assigned, the customer can view it under outstanding dashboard.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"485\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/assigned-outstanding-amount-1-1200x485.webp\" alt=\"assigned outstanding amount\" class=\"wp-image-497282\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/assigned-outstanding-amount-1-1200x485.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/assigned-outstanding-amount-1-300x121.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/assigned-outstanding-amount-1-250x101.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/assigned-outstanding-amount-1-768x310.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/assigned-outstanding-amount-1.webp 1424w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Front End Flow<\/h3>\n<\/div><\/div>\n\n\n\n<p>While placing an order, the customer can view an additional payment option &#8216;Pay by Outstanding Amount&#8217; on the checkout page.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"564\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-payment-option-1-1200x564.webp\" alt=\"outstanding payment option\" class=\"wp-image-497284\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-payment-option-1-1200x564.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-payment-option-1-300x141.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-payment-option-1-250x118.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-payment-option-1-768x361.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-payment-option-1.webp 1334w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Please note that &#8216;Pay by Outstanding Amount&#8217; payment option will be available only to those customers who have been approved for outstanding payment.<\/p>\n\n\n\n<p>On selecting the payment option, the customer can view current outstanding allowance and last date of payment for the spent outstanding amount.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"655\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/current-outstanding-allowance-1200x655.webp\" alt=\"current outstanding allowance\" class=\"wp-image-497285\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/current-outstanding-allowance-1200x655.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/current-outstanding-allowance-300x164.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/current-outstanding-allowance-250x136.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/current-outstanding-allowance-768x419.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/current-outstanding-allowance.webp 1420w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>After completing order using the outstanding allowance, the customer can view payment method name on the order confirmation page.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"837\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/order-confirmation-2-1200x837.webp\" alt=\"order confirmation\" class=\"wp-image-497287\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/order-confirmation-2-1200x837.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/order-confirmation-2-300x209.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/order-confirmation-2-250x174.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/order-confirmation-2-768x536.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/order-confirmation-2.webp 1328w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>On placing an order using outstanding payment method, an email is sent to the customer.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"849\" height=\"913\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/order-placed-with-outstanding-payment.webp\" alt=\"outstanding payment email\" class=\"wp-image-497288\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/order-placed-with-outstanding-payment.webp 849w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/order-placed-with-outstanding-payment-279x300.webp 279w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/order-placed-with-outstanding-payment-232x249.webp 232w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/order-placed-with-outstanding-payment-768x826.webp 768w\" sizes=\"(max-width: 849px) 100vw, 849px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Whenever a customer place an order using the outstanding amount, an entry for that order gets created in the outstanding dashboard. <\/p>\n\n\n\n<p>Customer can view due amount, purchase date, date before which he needs to pay, and status.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"834\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/pay-due-amount-1-1200x834.webp\" alt=\"pay due amount\" class=\"wp-image-497289\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/pay-due-amount-1-1200x834.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/pay-due-amount-1-300x209.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/pay-due-amount-1-250x174.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/pay-due-amount-1-768x534.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/pay-due-amount-1.webp 1270w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Customer can pay the due amount using the available payment options on the store. Click on the &#8220;PAY&#8221; button to make payment.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"605\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/pay-due-1-1200x605.webp\" alt=\"pay due amount\" class=\"wp-image-497291\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/pay-due-1-1200x605.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/pay-due-1-300x151.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/pay-due-1-250x126.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/pay-due-1-768x387.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/pay-due-1.webp 1416w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"707\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/product-outstanding-amount-1200x707.webp\" alt=\"outstanding order\" class=\"wp-image-497293\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/product-outstanding-amount-1200x707.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/product-outstanding-amount-300x177.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/product-outstanding-amount-250x147.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/product-outstanding-amount-768x453.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/product-outstanding-amount.webp 1376w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>An email for due amount is also sent to customer.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"852\" height=\"903\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/overdue-payment-email.webp\" alt=\"overdue payment email\" class=\"wp-image-497294\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/overdue-payment-email.webp 852w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/overdue-payment-email-283x300.webp 283w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/overdue-payment-email-235x249.webp 235w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/overdue-payment-email-768x814.webp 768w\" sizes=\"(max-width: 852px) 100vw, 852px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>The admin can view the details of previous order under the order details page of second order.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"708\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/parent-order-details-1-1200x708.webp\" alt=\"previous order details\" class=\"wp-image-497295\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/parent-order-details-1-1200x708.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/parent-order-details-1-300x177.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/parent-order-details-1-250x147.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/parent-order-details-1-768x453.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/parent-order-details-1-1536x906.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/parent-order-details-1.webp 1633w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Once the customer has made payment for the due amount, the &#8216;order complete&#8217; status will change from &#8216;Awaiting outstanding payment&#8217; to &#8216;In progress&#8217;.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"793\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-order-status-1200x793.webp\" alt=\"outstanding order status\" class=\"wp-image-497296\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-order-status-1200x793.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-order-status-300x198.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-order-status-250x165.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-order-status-768x507.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-order-status.webp 1294w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Transactions with Insufficient Outstanding Amount<\/h4>\n\n\n\n<p>If allowed by admin from the back office, the customer can complete the order even if he has the insufficient outstanding amount.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"763\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/insufficient-outstanding-amount-1-1200x763.webp\" alt=\"insufficient outstanding amount\" class=\"wp-image-497297\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/insufficient-outstanding-amount-1-1200x763.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/insufficient-outstanding-amount-1-300x191.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/insufficient-outstanding-amount-1-250x159.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/insufficient-outstanding-amount-1-768x489.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/insufficient-outstanding-amount-1.webp 1399w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>In the above screenshot, we can see that the customer do not have the sufficient outstanding balance for completing the order. <\/p>\n\n\n\n<p>In this case the current outstanding balance is considered as a voucher and the customer can pay the remaining amount using another payment method.<\/p>\n\n\n\n<p>A voucher will be created for the current outstanding amount and the customer can pay the remaining amount $ 122.32 using another payment option.<\/p>\n\n\n\n<p>The outstanding amount used by customer will display as discount in the order confirmation page.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"845\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/order-confirmation-page-2-1200x845.webp\" alt=\"order confirmation page\" class=\"wp-image-497306\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/order-confirmation-page-2-1200x845.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/order-confirmation-page-2-300x211.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/order-confirmation-page-2-250x176.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/order-confirmation-page-2-768x541.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/order-confirmation-page-2.webp 1341w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>A separate entry for the outstanding amount ($ 71.28) will create in the outstanding dashboard.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"841\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-amount-entry-2-1200x841.webp\" alt=\"outstanding amount entry\" class=\"wp-image-497309\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-amount-entry-2-1200x841.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-amount-entry-2-300x210.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-amount-entry-2-250x175.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-amount-entry-2-768x538.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-amount-entry-2.webp 1281w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>If transactions with insufficient outstanding amount is disabled, then the customer won&#8217;t be able to place an order.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"760\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/insufficient-outstanding-balance-1-1200x760.webp\" alt=\"insufficient outstanding amount\" class=\"wp-image-497311\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/insufficient-outstanding-balance-1-1200x760.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/insufficient-outstanding-balance-1-300x190.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/insufficient-outstanding-balance-1-250x158.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/insufficient-outstanding-balance-1-768x486.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/insufficient-outstanding-balance-1.webp 1353w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Partial Payment for Spent Outstanding Amount<\/h4>\n\n\n\n<p>The admin can allow the customers to partially pay their outstanding amount they have spent on the store.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"792\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/partial-payment-1200x792.webp\" alt=\"partial payment\" class=\"wp-image-497312\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/partial-payment-1200x792.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/partial-payment-300x198.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/partial-payment-250x165.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/partial-payment-768x507.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/partial-payment.webp 1330w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>On clicking the Pay button, a popup appears on the page where a customer can choose to pay the partial or total order amount.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"820\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/partial-order-amount-1200x820.webp\" alt=\"partial payment\" class=\"wp-image-497314\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/partial-order-amount-1200x820.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/partial-order-amount-300x205.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/partial-order-amount-250x171.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/partial-order-amount-768x525.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/partial-order-amount.webp 1360w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>On clicking the Pay button, the customer gets redirected to the checkout page and make the payment using the standard PrestaShop procedure.<\/p>\n\n\n\n<p>Once the customer has made the payment, the amount will update in the outstanding dashboard.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"816\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/partial-amount-paid-1-1200x816.webp\" alt=\"paid partial amount\" class=\"wp-image-497315\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/partial-amount-paid-1-1200x816.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/partial-amount-paid-1-300x204.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/partial-amount-paid-1-250x170.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/partial-amount-paid-1-768x522.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/partial-amount-paid-1.webp 1347w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Customer needs to pay the remaining due amount within the number of days allowed by the admin for the customer.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"785\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/paid-due-amount-1-1200x785.webp\" alt=\"paid due amount\" class=\"wp-image-497316\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/paid-due-amount-1-1200x785.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/paid-due-amount-1-300x196.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/paid-due-amount-1-250x164.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/paid-due-amount-1-768x503.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/paid-due-amount-1.webp 1392w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>The admin can view a list of orders placed using outstanding payment option under &#8216;Outstanding Payments&#8217; tab. Under this tab, the admin can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>View customer&#8217;s details<\/li>\n\n\n\n<li>Check the due amount<\/li>\n\n\n\n<li>View the date before which due amount needs to be paid<\/li>\n\n\n\n<li>Track the status of outstanding payments<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"434\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-orders-1200x434.webp\" alt=\"outstanding payment\" class=\"wp-image-497317\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-orders-1200x434.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-orders-300x108.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-orders-250x90.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-orders-768x278.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-orders-1536x555.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-orders.webp 1649w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><strong>Outstanding Delay Payments<\/strong><\/p>\n\n\n\n<p>View a list of all the outstanding payments that have been delayed under the &#8216;Outstanding Delay Payments&#8217; tab. <\/p>\n\n\n\n<p>From this tab, the admin can view the total outstanding amount, purchase date, due date, and status.<\/p>\n\n\n\n<p>Also, the admin can send an email to the customer for outstanding payment.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"422\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-delay-payments-1200x422.webp\" alt=\"outstanding delay payments\" class=\"wp-image-497318\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-delay-payments-1200x422.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-delay-payments-300x105.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-delay-payments-250x88.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-delay-payments-768x270.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-delay-payments-1536x540.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/01\/outstanding-delay-payments.webp 1648w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Support<\/h3>\n<\/div><\/div>\n\n\n\n<p>For any kind of technical assistance or query, please&nbsp;<a href=\"https:\/\/webkul.uvdesk.com\/en\/customer\/create-ticket\/\">raise a ticket<\/a>&nbsp;or send us a mail at&nbsp;<strong>support@webkul.com<\/strong><\/p>\n\n\n\n<p>Also, please explore our&nbsp;<a href=\"https:\/\/webkul.com\/prestashop-development\/\">Prestashop development services<\/a>&nbsp;and a vast range of quality&nbsp;<a href=\"https:\/\/store.webkul.com\/PrestaShop-Extensions.html\">Prestashop addons<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Drive sales and build a long-term relationship by offering outstanding amount to the customers. By providing credit to B2B customers, you can give them option to make purchases when they do not have sufficient funds at the moment. PrestaShop Pay With Outstanding Amount module facilitates you to offer outstanding amount to the customers so they <a href=\"https:\/\/webkul.com\/blog\/prestashop-pay-with-outstanding-amount-user-guide\/\">[&#8230;]<\/a><\/p>\n","protected":false},"author":165,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-415730","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>PrestaShop Pay With Outstanding Amount | Customer Credit<\/title>\n<meta name=\"description\" content=\"Offer outstanding amount that customers can use to make purchases on the store and pay later using the available PretaShop payment methods\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/webkul.com\/blog\/prestashop-pay-with-outstanding-amount-user-guide\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"PrestaShop Pay With Outstanding Amount | Customer Credit\" \/>\n<meta property=\"og:description\" content=\"Offer outstanding amount that customers can use to make purchases on the store and pay later using the available PretaShop payment methods\" \/>\n<meta property=\"og:url\" content=\"https:\/\/webkul.com\/blog\/prestashop-pay-with-outstanding-amount-user-guide\/\" \/>\n<meta property=\"og:site_name\" content=\"Webkul Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/webkul\/\" \/>\n<meta property=\"article:published_time\" content=\"2024-01-02T09:48:01+00:00\" \/>\n<meta property=\"article:modified_time\" 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class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/webkul.com\/blog\/prestashop-pay-with-outstanding-amount-user-guide\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/webkul.com\/blog\/prestashop-pay-with-outstanding-amount-user-guide\/\"},\"author\":{\"name\":\"Ashish Sehgal\",\"@id\":\"https:\/\/webkul.com\/blog\/#\/schema\/person\/adc5483234a0096b5eba2c30924f652d\"},\"headline\":\"User Guide for PrestaShop Pay With Outstanding 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