{"id":40094,"date":"2016-01-22T08:36:40","date_gmt":"2016-01-22T08:36:40","guid":{"rendered":"http:\/\/webkul.com\/blog\/?p=40094"},"modified":"2026-08-03T09:51:22","modified_gmt":"2026-08-03T09:51:22","slug":"cs-cart-product-review-request","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/cs-cart-product-review-request\/","title":{"rendered":"CS-Cart Product Review Request"},"content":{"rendered":"<div class=\"wk-index-wrap\">\n<h3 class=\"index-title\">CS-Cart Product Review Request<\/h3>\n<\/div>\n<p><strong>CS-Cart Product Review Request <\/strong>:This magnificent extension allows user to send reminder to customers in form of invitation to make a review of the items purchased after a period based on the order status selected.<\/p>\n<p><b>Note:\u00a0<\/b>Before installing the add-on, extract the downloaded package.<\/p>\n<ol>\n<li>Install the\u00a0<b>License Manager<\/b>\u00a0add-on first.<\/li>\n<li>Then install the required add-on.<\/li>\n<li>Follow the\u00a0<a href=\"https:\/\/webkul.com\/blog\/activate-cs-cart-add-on-license\/\" target=\"_blank\" rel=\"noopener\">license activation<\/a>\u00a0steps to generate your license key.<\/li>\n<\/ol>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\"><i class=\"fa fa-mail-forward\"><\/i>Features<\/h3>\n<\/div>\n<div class=\"panel-body\">\n<ul>\n<li>Indeed automatic review request mail can be send to the customers based on the selection of time duration and status of order at admin end.<\/li>\n<li>Comments and review add on should be install and active.<\/li>\n<li>In addition extension supports the default CS-Cart RMA system.<\/li>\n<li>The admin can set order status based on which review request will generate.<\/li>\n<li>The option to send and resend requests manually to an individual customer is provided.<\/li>\n<li>Also Option of email template is provided.<\/li>\n<li>Generate the review request mail based on order or individual products of that specific order.<\/li>\n<li>Immediate review request mail can be generated at admin end.<\/li>\n<li>Moreover Well integrated with CS-Cart Multivendor.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\">Video Tutorial<\/h3>\n<\/div>\n<\/div>\n<div>\u00a0<\/div>\n<div>\n<div class=\"wp-block-wk-block-youtube-video wk-block--yt-video wk-block-yt-classic components-placeholder\">\n<div class=\"wk-block--yt-video-frame\">\n<div class=\"wk-block--yt-video-frame-request\" data-plyr-provider=\"youtube\" data-plyr-embed-id=\"sITWZ0m3NII\">\n<div class=\"components-placeholder__instructions\">sITWZ0m3NII<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\"><i class=\"fa fa-cog\"><\/i>Install And Active Add-on<\/h3>\n<\/div>\n<div class=\"panel-body\">\n<p>To install the\u00a0<strong>CS-Cart Product review request Add-on<\/strong>, first download the add-on package. After installing add-on, you\u2019ll get one zip file, one install.txt file, and a relevant User Guide manual doc<\/p>\n<p>Navigate to\u00a0<strong>Add-ons \u2192 Manage Add-ons<\/strong>\u00a0from the CS-Cart administration panel and click on\u00a0<strong>Manual Installation<\/strong>.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-549636 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/03\/a-addon-intall.webp\" alt=\"a-addon-intall\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/03\/a-addon-intall.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/03\/a-addon-intall-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/03\/a-addon-intall-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/03\/a-addon-intall-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/03\/a-addon-intall-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/03\/a-addon-intall-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/03\/a-addon-intall-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<p>Upload the add-on ZIP file and click\u00a0<strong>Upload &amp; Install<\/strong>\u00a0to begin the installation process.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-549637\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/03\/b-addon-manual-install.webp\" alt=\"b-addon-manual-install\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/03\/b-addon-manual-install.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/03\/b-addon-manual-install-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/03\/b-addon-manual-install-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/03\/b-addon-manual-install-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/03\/b-addon-manual-install-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/03\/b-addon-manual-install-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2025\/03\/b-addon-manual-install-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<p>Click on \u201cmanage\u201d to configure the \u201cProduct Review Request\u201d addon<br \/><img decoding=\"async\" class=\"alignnone wp-image-549837 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/c-addon-after-installation-1.webp\" alt=\"c-addon-after-installation\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/c-addon-after-installation-1.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/c-addon-after-installation-1-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/c-addon-after-installation-1-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/c-addon-after-installation-1-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/c-addon-after-installation-1-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/c-addon-after-installation-1-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/c-addon-after-installation-1-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<div class=\"\" data-turn-id-container=\"ba6442c9-3b3d-42c7-ae48-c9d22a04287d\" data-is-intersecting=\"true\">\u00a0<\/div>\n<div class=\"\" data-turn-id-container=\"request-WEB:e7920fa7-0b1c-481d-a809-557f3a9b3273-0\" data-is-intersecting=\"true\">\n<section class=\"text-token-text-primary w-full focus:outline-none has-data-writing-block:pointer-events-none [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-WEB:e7920fa7-0b1c-481d-a809-557f3a9b3273-0\" data-turn-id-container=\"request-WEB:e7920fa7-0b1c-481d-a809-557f3a9b3273-0\" data-testid=\"conversation-turn-2\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-15 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" data-conversation-screenshot-content=\"\">\n<div class=\"flex max-w-full flex-col gap-4 grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"c153a2fa-ae63-425a-9871-7dd05e50988d\" data-message-model-slug=\"gpt-5-5\" data-turn-start-message=\"true\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden\">\n<div class=\"markdown prose dark:prose-invert wrap-break-word w-full light markdown-new-styling\">\n<ul data-start=\"0\" data-end=\"566\" data-is-last-node=\"\" data-is-only-node=\"\">\n<li data-section-id=\"ymihel\" data-start=\"0\" data-end=\"38\">Fill in the parameters listed below.<\/li>\n<li data-section-id=\"1o8q64b\" data-start=\"39\" data-end=\"122\">Enter the time interval after which the review request email should be generated.<\/li>\n<li data-section-id=\"nko0nk\" data-start=\"123\" data-end=\"186\">Select the order status that will trigger the review request.<\/li>\n<li data-section-id=\"hns4wn\" data-start=\"187\" data-end=\"286\">Enable the <strong data-start=\"200\" data-end=\"211\">Replace<\/strong> and <strong data-start=\"216\" data-end=\"226\">Refund<\/strong> actions (if required) and choose their respective statuses.<\/li>\n<li data-section-id=\"1o1wcut\" data-start=\"287\" data-end=\"358\">Configure the review request email content in the <strong data-start=\"339\" data-end=\"351\">Template<\/strong> field.<\/li>\n<li data-section-id=\"1ju3qyp\" data-start=\"359\" data-end=\"474\">Select the email format type, either <strong data-start=\"398\" data-end=\"413\">Order-based<\/strong> or <strong data-start=\"417\" data-end=\"434\">Product-based<\/strong> for the products included in the order.<\/li>\n<li data-section-id=\"1ju3qyp\" data-start=\"359\" data-end=\"474\">Admin can set a password for the CRON, password will be used in creating the CRON url.<\/li>\n<li data-section-id=\"1dewr9v\" data-start=\"475\" data-end=\"566\" data-is-last-node=\"\">Finally, enter a test email address to preview and verify the email layout (if required).<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<p><img decoding=\"async\" class=\"alignnone wp-image-549839 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/d-addon-config-scaled.webp\" alt=\"d-addon-config\" width=\"1606\" height=\"2560\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/d-addon-config-scaled.webp 1606w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/d-addon-config-188x300.webp 188w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/d-addon-config-643x1024.webp 643w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/d-addon-config-156x249.webp 156w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/d-addon-config-768x1224.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/d-addon-config-964x1536.webp 964w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/d-addon-config-1285x2048.webp 1285w\" sizes=\"(max-width: 1606px) 100vw, 1606px\" loading=\"lazy\" \/><\/p>\n<div class=\"alert alert-danger\">** NOTE** RMA addon should be active to use the RMA related functionality of this add on.<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\"><i class=\"fa fa-cog\"><\/i>Admin end<\/h3>\n<\/div>\n<div class=\"panel-body\">\n<p>After a customer places an order, navigate to the <strong data-start=\"50\" data-end=\"60\">Orders<\/strong> page and update the order status to the one configured for review requests.<\/p>\n<p>Once the order status matches the configured value, the review request email will be sent to the customer after the specified time interval set in the add-on configuration.<\/p>\n<p><strong>Note<\/strong>:\u00a0<\/p>\n<ul>\n<li data-section-id=\"mcvo97\" data-start=\"0\" data-end=\"79\">Review request emails are sent when the configured Cron job is executed.<\/li>\n<li data-section-id=\"72g89d\" data-start=\"80\" data-end=\"157\">The admin can copy the <strong data-start=\"105\" data-end=\"117\">Cron URL<\/strong> directly from the add-on configuration.<\/li>\n<\/ul>\n<p data-wp-editing=\"1\"><img decoding=\"async\" class=\"alignnone wp-image-549840 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/e-select-order-status.webp\" alt=\"e-select-order-status\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/e-select-order-status.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/e-select-order-status-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/e-select-order-status-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/e-select-order-status-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/e-select-order-status-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/e-select-order-status-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/e-select-order-status-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<p data-wp-editing=\"1\">Go to \u201corders\u201d and click on \u201creview request\u201d to view the logs of review requests as shown below<\/p>\n<p data-wp-editing=\"1\"><img decoding=\"async\" class=\"alignnone wp-image-549842 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/g-review-request-log.webp\" alt=\"g-review-request-log\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/g-review-request-log.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/g-review-request-log-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/g-review-request-log-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/g-review-request-log-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/g-review-request-log-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/g-review-request-log-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/g-review-request-log-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<p data-wp-editing=\"1\">View of review request mail at user end as shown below in the snapshot.<\/p>\n<p data-wp-editing=\"1\"><img decoding=\"async\" class=\"alignnone wp-image-549843 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/h-mail-recieved-to-customer.webp\" alt=\"h-mail-recieved-to-customer\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/h-mail-recieved-to-customer.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/h-mail-recieved-to-customer-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/h-mail-recieved-to-customer-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/h-mail-recieved-to-customer-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/h-mail-recieved-to-customer-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/h-mail-recieved-to-customer-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/h-mail-recieved-to-customer-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<p data-wp-editing=\"1\">To resend the mail manually, Please view the snapshot below.<br \/><img decoding=\"async\" class=\"alignnone wp-image-549849 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/send.webp\" alt=\"send\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/send.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/send-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/send-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/send-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/send-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/send-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/send-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><br \/>To send a review request email without waiting for the configured time interval, the admin can manually trigger it from the <strong data-start=\"124\" data-end=\"134\">Orders<\/strong> page.<\/p>\n<p data-wp-editing=\"1\">Simply open the desired order and select the <strong data-start=\"186\" data-end=\"207\">Request to Review<\/strong> option to send the review request email immediately.<br \/><img decoding=\"async\" class=\"alignnone wp-image-549841 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/f-select-order-status-from-order-page.webp\" alt=\"f-select-order-status-from-order-page\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/f-select-order-status-from-order-page.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/f-select-order-status-from-order-page-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/f-select-order-status-from-order-page-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/f-select-order-status-from-order-page-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/f-select-order-status-from-order-page-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/f-select-order-status-from-order-page-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/f-select-order-status-from-order-page-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\"><i class=\"fa fa-cog\"><\/i>Flow If RMA Is Enable At Admin End<\/h3>\n<\/div>\n<div class=\"panel-body\">\n<div class=\"qMYqUG_convSearchResultHighlightRoot\">\n<div class=\"\" data-turn-id-container=\"request-WEB:e7920fa7-0b1c-481d-a809-557f3a9b3273-5\" data-is-intersecting=\"true\">\n<section class=\"text-token-text-primary w-full focus:outline-none has-data-writing-block:pointer-events-none [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-WEB:e7920fa7-0b1c-481d-a809-557f3a9b3273-5\" data-turn-id-container=\"request-WEB:e7920fa7-0b1c-481d-a809-557f3a9b3273-5\" data-testid=\"conversation-turn-12\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-15 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" data-conversation-screenshot-content=\"\">\n<div class=\"flex max-w-full flex-col gap-4 grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"9fffc4d6-c644-4696-9749-e95fac49d977\" data-message-model-slug=\"gpt-5-5\" data-turn-start-message=\"true\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden\">\n<div class=\"markdown prose dark:prose-invert wrap-break-word w-full light markdown-new-styling\">\n<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"0\" data-end=\"68\">Configure the following RMA settings from the <strong data-start=\"46\" data-end=\"63\">Configuration<\/strong> tab:<\/p>\n<ul data-start=\"70\" data-end=\"366\">\n<li data-section-id=\"xxtmfn\" data-start=\"70\" data-end=\"143\">Select <strong data-start=\"79\" data-end=\"91\">Complete<\/strong> as the order status to trigger RMA review requests.<\/li>\n<li data-section-id=\"1jv1vab\" data-start=\"144\" data-end=\"223\">Set the time interval after which the RMA review request should be generated.<\/li>\n<li data-section-id=\"8gkzw0\" data-start=\"224\" data-end=\"285\">Enable the <strong data-start=\"237\" data-end=\"248\">Replace<\/strong> and <strong data-start=\"253\" data-end=\"263\">Refund<\/strong> actions, if required.<\/li>\n<li data-section-id=\"17xysk4\" data-start=\"286\" data-end=\"366\">Select the corresponding RMA statuses for <strong data-start=\"330\" data-end=\"341\">Replace<\/strong> and <strong data-start=\"346\" data-end=\"356\">Refund<\/strong> requests.<\/li>\n<\/ul>\n<p data-start=\"368\" data-end=\"474\" data-is-last-node=\"\" data-is-only-node=\"\"><strong data-start=\"368\" data-end=\"377\">Note:<\/strong> The <strong data-start=\"382\" data-end=\"389\">RMA<\/strong> add-on must be installed and enabled to use the RMA-related features of this add-on.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"z-0 flex min-h-[46px] justify-start\">\u00a0<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<p data-wp-editing=\"1\"><img decoding=\"async\" class=\"alignnone wp-image-549838 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/d-store-config.webp\" alt=\"d-store-config\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/d-store-config.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/d-store-config-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/d-store-config-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/d-store-config-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/d-store-config-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/d-store-config-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/d-store-config-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<p data-wp-editing=\"1\">Change the status of order as \u201ccomplete\u201d as shown below in snapshot.<br \/><img decoding=\"async\" class=\"alignnone wp-image-549845 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/j-order-completed.webp\" alt=\"j-order-completed\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/j-order-completed.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/j-order-completed-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/j-order-completed-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/j-order-completed-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/j-order-completed-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/j-order-completed-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/j-order-completed-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<ul>\n<li data-section-id=\"1nr6lym\" data-start=\"0\" data-end=\"162\">When the <strong data-start=\"11\" data-end=\"29\">Return Request<\/strong> status matches the configured <strong data-start=\"60\" data-end=\"74\">RMA status<\/strong> for review requests, a review request email is automatically generated for the product.<\/li>\n<li data-section-id=\"9c21ku\" data-start=\"163\" data-end=\"293\" data-is-last-node=\"\">If the <strong data-start=\"172\" data-end=\"190\">Return Request<\/strong> status does not match the configured <strong data-start=\"228\" data-end=\"242\">RMA status<\/strong>, no review request email is sent for that product<\/li>\n<\/ul>\n<p data-wp-editing=\"1\"><img decoding=\"async\" class=\"alignnone wp-image-549847 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/l-admin-change-the-status-of-rma.webp\" alt=\"l-admin-change-the-status-of-rma\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/l-admin-change-the-status-of-rma.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/l-admin-change-the-status-of-rma-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/l-admin-change-the-status-of-rma-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/l-admin-change-the-status-of-rma-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/l-admin-change-the-status-of-rma-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/l-admin-change-the-status-of-rma-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/l-admin-change-the-status-of-rma-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<p data-wp-editing=\"1\">Go to \u201corders\u201d and click on \u201creview request\u201d to view the logs of review requests as shown below.<br \/><img decoding=\"async\" class=\"alignnone wp-image-549848 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/m-review-request-log.webp\" alt=\"m-review-request-log\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/m-review-request-log.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/m-review-request-log-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/m-review-request-log-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/m-review-request-log-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/m-review-request-log-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/m-review-request-log-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/m-review-request-log-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<\/div>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"support\">Support<\/h3>\n\n\n\n<p>If you have any questions, suggestions, or customization requests, feel free to contact us at&nbsp;<a href=\"mailto:support@webkul.com\" target=\"_blank\" rel=\"noreferrer noopener\">support@webkul.com<\/a>&nbsp;or submit a ticket at&nbsp;<a href=\"http:\/\/webkul.uvdesk.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">webkul.uvdesk.com.<\/a><\/p>\n\n\n\n<p>Explore our premium-quality&nbsp;<a href=\"https:\/\/store.webkul.com\/CS-Cart.html\" target=\"_blank\" rel=\"noreferrer noopener\">CS Cart Extensions<\/a>&nbsp;to enhance your store functionality.<\/p>\n\n\n\n<p>You can also explore our&nbsp;<a href=\"https:\/\/webkul.com\/cs-cart-development\/\" target=\"_blank\" rel=\"noreferrer noopener\">CS-Cart Development Services<\/a>&nbsp;and&nbsp;<a href=\"https:\/\/marketplace.cs-cart.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Quality&nbsp;CS-Cart add-ons<\/a>.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>CS-Cart Product Review Request CS-Cart Product Review Request :This magnificent extension allows user to send reminder to customers in form of invitation to make a review of the items purchased after a period based on the order status selected. Note:\u00a0Before installing the add-on, extract the downloaded package. Install the\u00a0License Manager\u00a0add-on first. Then install the required <a href=\"https:\/\/webkul.com\/blog\/cs-cart-product-review-request\/\">[&#8230;]<\/a><\/p>\n","protected":false},"author":58,"featured_media":40130,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1496,2630,1],"tags":[2632,2631,2634,2633,590],"class_list":["post-40094","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cs-cart","category-product-review-request","category-uncategorized","tag-advance-review-request","tag-cs-cart-product-review-request","tag-product-review-request","tag-review-request-via-mail","tag-webkul"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>CS-Cart Product Review Request - Webkul Blog<\/title>\n<meta name=\"description\" content=\"CS-Cart Product Review Request :\u00a0This magnificent extension allows user to send 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