{"id":40094,"date":"2016-01-22T08:36:40","date_gmt":"2016-01-22T08:36:40","guid":{"rendered":"http:\/\/webkul.com\/blog\/?p=40094"},"modified":"2025-11-21T05:33:53","modified_gmt":"2025-11-21T05:33:53","slug":"cs-cart-product-review-request","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/cs-cart-product-review-request\/","title":{"rendered":"CS-Cart Product Review Request"},"content":{"rendered":"<div class=\"wk-index-wrap\">\n<h3 class=\"index-title\">CS-Cart Product Review Request<\/h3>\n<\/div>\n<p><strong>CS-Cart Product Review Request <\/strong>:This magnificent extension allows user to send reminder to customers in form of invitation to make a review of the items purchased after a period based on the order status selected.<\/p>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\"><i class=\"fa fa-mail-forward\"><\/i>Features<\/h3>\n<\/div>\n<div class=\"panel-body\">\n<ul>\n<li>Indeed automatic review request mail can be send to the customers based on the selection of time duration and status of order at admin end.<\/li>\n<li>Comments and review add on should be install and active.<\/li>\n<li>In addition extension supports the default CS-Cart RMA system.<\/li>\n<li>The admin can set order status based on which review request will generate.<\/li>\n<li>The option to send and resend requests manually to an individual customer is provided.<\/li>\n<li>Also Option of email template is provided.<\/li>\n<li>Generate the review request mail based on order or individual products of that specific order.<\/li>\n<li>Immediate review request mail can be generated at admin end.<\/li>\n<li>Moreover Well integrated with CS-Cart Multivendor.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\">Video Tutorial<\/h3>\n<\/div>\n<\/div>\n<div>\u00a0<\/div>\n<div>\n<div class=\"wp-block-wk-block-youtube-video wk-block--yt-video wk-block-yt-classic components-placeholder\">\n<div class=\"wk-block--yt-video-frame\">\n<div class=\"wk-block--yt-video-frame-request\" data-plyr-provider=\"youtube\" data-plyr-embed-id=\"sITWZ0m3NII\">\n<div class=\"components-placeholder__instructions\">sITWZ0m3NII<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-body\">\n<h3 class=\"embed-responsive embed-responsive-16by9\"><span style=\"color: revert; font-size: revert; font-weight: revert;\">CS-Cart Product Review Request<\/span><\/h3>\n<p>When you\u2019ll download the plugin you get one zip files, unzip and use it. Also after unzip you will get the install.txt file. Read it carefully and follow it. Moreover Contact us http:\/\/webkul.com\/ticket if you have any trouble in downloading the module.<\/p>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\"><i class=\"fa fa-cog\"><\/i>Install And Active Add-on<\/h3>\n<\/div>\n<div class=\"panel-body\">\n<p>Firstly Go to manage add-on, click on \u201c+\u201d to upload and install the zip file. Now on \u201clocal\u201d to upload the zip file as shown below in snapshot.<br \/><img decoding=\"async\" class=\"alignnone size-full wp-image-40096\" src=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/1-25.png\" alt=\"install\" width=\"1366\" height=\"254\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/1-25.png 1366w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/1-25-250x46.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/1-25-300x56.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/1-25-768x143.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/1-25-1200x223.png 1200w\" sizes=\"(max-width: 1366px) 100vw, 1366px\" loading=\"lazy\" \/><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-40097\" src=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/2-18.png\" alt=\"install\" width=\"1366\" height=\"667\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/2-18.png 1366w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/2-18-250x122.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/2-18-300x146.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/2-18-768x375.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/2-18-1200x586.png 1200w\" sizes=\"(max-width: 1366px) 100vw, 1366px\" loading=\"lazy\" \/><\/p>\n<p>Click on \u201cmanage\u201d to configure the \u201cProduct Review Request\u201d addon<br \/><img decoding=\"async\" class=\"alignnone size-full wp-image-40099\" src=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/3-17.png\" alt=\"manage\" width=\"1363\" height=\"386\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/3-17.png 1363w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/3-17-250x71.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/3-17-300x85.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/3-17-768x217.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/3-17-1200x340.png 1200w\" sizes=\"(max-width: 1363px) 100vw, 1363px\" loading=\"lazy\" \/><\/p>\n<p>\u00a0 fill the parameters listed below<br \/>Firstly Put time interval after which the review request is generated.<br \/>Select the status of order .<br \/>Enable Replace and Refund action(if required) and select the status .<br \/>Set the review request mail text in template field.\u00a0<br \/>Also\u00a0 the mail format type based on order or products of that specific order.<br \/>\u2022 Finally Set test mail id to check the layout of mail(if required).<br \/><img decoding=\"async\" class=\"alignnone size-full wp-image-40100\" src=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/4-16.png\" alt=\"configuration\" width=\"1349\" height=\"1715\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/4-16.png 1349w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/4-16-196x249.png 196w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/4-16-236x300.png 236w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/4-16-768x976.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/4-16-805x1024.png 805w\" sizes=\"(max-width: 1349px) 100vw, 1349px\" loading=\"lazy\" \/><\/p>\n<div class=\"alert alert-danger\">** NOTE** RMA addon should be active to use the RMA related functionality of this add on.<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\"><i class=\"fa fa-cog\"><\/i>Admin end<\/h3>\n<\/div>\n<div class=\"panel-body\">\n<p>Once the order is generated by user, go to order list page change the status of order as per the configuration of order status of review request to send mail to the customer. Moreover request mail will be send after the specified duration configured for review request.<\/p>\n<p><strong>Note<\/strong>:\u00a0<\/p>\n<ul>\n<li>\u00a0Review request will be sent after the cron will run. Cron URL is &#8211; Base URL\/index.php?dispatch=requestreview.reviewSend<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-40108\" src=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/6-17.png\" alt=\"order \" width=\"1366\" height=\"328\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/6-17.png 1366w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/6-17-250x60.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/6-17-300x72.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/6-17-768x184.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/6-17-1200x288.png 1200w\" sizes=\"(max-width: 1366px) 100vw, 1366px\" loading=\"lazy\" \/><br \/>go to \u201corders\u201d and click on \u201creview request\u201d to view the logs of review requests as shown below<br \/><img decoding=\"async\" class=\"alignnone size-full wp-image-40113\" src=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/9-12.png\" alt=\"9\" width=\"1349\" height=\"272\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/9-12.png 1349w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/9-12-250x50.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/9-12-300x60.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/9-12-768x155.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/9-12-1200x242.png 1200w\" sizes=\"(max-width: 1349px) 100vw, 1349px\" loading=\"lazy\" \/><br \/>View of review request mail at user end as shown below in the snapshot.<br \/><img decoding=\"async\" class=\"aligncenter wp-image-40115 size-full\" src=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/7-14.png\" alt=\"review request mail\" width=\"596\" height=\"604\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/7-14.png 596w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/7-14-246x249.png 246w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/7-14-296x300.png 296w\" sizes=\"(max-width: 596px) 100vw, 596px\" loading=\"lazy\" \/><br \/>To resend the mail manually please view the snapshot below.<br \/><img decoding=\"async\" class=\"alignnone size-full wp-image-40116\" src=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/13-10.png\" alt=\"resend the mail\" width=\"1366\" height=\"274\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/13-10.png 1366w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/13-10-250x50.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/13-10-300x60.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/13-10-768x154.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/13-10-1200x241.png 1200w\" sizes=\"(max-width: 1366px) 100vw, 1366px\" loading=\"lazy\" \/><br \/>To send the review request mail without following the parameter of time frame then admin need to go to order list page. Click on desired order and select the option of \u201crequest to review\u201d.<br \/><img decoding=\"async\" class=\"alignnone size-full wp-image-40117\" src=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/14-10.png\" alt=\"review request mail\" width=\"1366\" height=\"623\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/14-10.png 1366w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/14-10-250x114.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/14-10-300x137.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/14-10-768x350.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/14-10-1200x547.png 1200w\" sizes=\"(max-width: 1366px) 100vw, 1366px\" loading=\"lazy\" \/><\/p>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\"><i class=\"fa fa-cog\"><\/i>Flow If RMA Is Enable At Admin End<\/h3>\n<\/div>\n<div class=\"panel-body\">\n<p>At configuration tab the following parameters need to be set for RMA which are as follows<br \/>Firstly the status of order must be \u201ccomplete\u201d.<br \/>Set the time frame based on RMA settings.<br \/>Enable the Replace and Refund item action.<br \/>Finally Set the status of RMA for replace and refund.<\/p>\n<div class=\"alert alert-danger\">\u00a0Importantly : RMA addon should be active to use the RMA related functionality of this addon.<\/div>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-40119\" src=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/5-18.png\" alt=\"RMA\" width=\"1366\" height=\"623\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/5-18.png 1366w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/5-18-250x114.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/5-18-300x137.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/5-18-768x350.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/5-18-1200x547.png 1200w\" sizes=\"(max-width: 1366px) 100vw, 1366px\" loading=\"lazy\" \/><br \/>Change the status of order as \u201ccomplete\u201d as shown below in snapshot.<br \/><img decoding=\"async\" class=\"alignnone size-full wp-image-40121\" src=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/12-13.png\" alt=\"status of order\" width=\"1335\" height=\"303\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/12-13.png 1335w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/12-13-250x57.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/12-13-300x68.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/12-13-768x174.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/12-13-1200x272.png 1200w\" sizes=\"(max-width: 1335px) 100vw, 1335px\" loading=\"lazy\" \/><br \/>\u2022 While the status of Return request match the RMA status configured for review request then a review request mail is generated for the product.<br \/>\u2022 If status of Return request does not match the status of RMA configured for review request then no review request mail is generated for the specific product.<br \/><img decoding=\"async\" class=\"alignnone size-full wp-image-40125\" src=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/11-13.png\" alt=\"RMA\" width=\"1366\" height=\"264\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/11-13.png 1366w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/11-13-250x48.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/11-13-300x58.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/11-13-768x148.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/11-13-1200x232.png 1200w\" sizes=\"(max-width: 1366px) 100vw, 1366px\" loading=\"lazy\" \/><br \/>Go to \u201corders\u201d and click on \u201creview request\u201d to view the logs of review requests as shown below.<br \/><img decoding=\"async\" class=\"alignnone size-full wp-image-40123\" src=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/8-14.png\" alt=\"RMA\" width=\"1363\" height=\"281\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/8-14.png 1363w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/8-14-250x52.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/8-14-300x62.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/8-14-768x158.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/8-14-1200x247.png 1200w\" sizes=\"(max-width: 1363px) 100vw, 1363px\" loading=\"lazy\" \/><br \/>View of review request mail at user end.<br \/><img decoding=\"async\" class=\"aligncenter wp-image-40127 size-full\" src=\"http:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/7-15.png\" alt=\"Mail\" width=\"596\" height=\"604\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/7-15.png 596w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/7-15-246x249.png 246w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2016\/01\/7-15-296x300.png 296w\" sizes=\"(max-width: 596px) 100vw, 596px\" loading=\"lazy\" \/><\/p>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\"><i class=\"fa fa-user\"><\/i>Support<\/h3>\n<\/div>\n<div class=\"panel-body\">\n<p>That\u2019s all for the plugin, still have any issue feel free to add a ticket and let us know your views to make the product better <a href=\"http:\/\/webkul.com\/ticket\/index.php\">http:\/\/webkul.com\/ticket\/index.php.<\/a><\/p>\n<p>Besides this you can explore our <a href=\"https:\/\/webkul.com\/cs-cart-development\/\" target=\"_blank\" rel=\"noreferrer noopener\">cs-cart Development Services<\/a>\u00a0and Quality\u00a0<a href=\"https:\/\/store.webkul.com\/CS-Cart.html\" target=\"_blank\" rel=\"noreferrer noopener\">cs-cart add-ons.<\/a><\/p>\n<\/div>\n<\/div>\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>CS-Cart Product Review Request CS-Cart Product Review Request :This magnificent extension allows user to send reminder to customers in form of invitation to make a review of the items purchased after a period based on the order status selected. Features Indeed automatic review request mail can be send to the customers based on the selection <a href=\"https:\/\/webkul.com\/blog\/cs-cart-product-review-request\/\">[&#8230;]<\/a><\/p>\n","protected":false},"author":58,"featured_media":40130,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1496,2630,1],"tags":[2632,2631,2634,2633,590],"class_list":["post-40094","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cs-cart","category-product-review-request","category-uncategorized","tag-advance-review-request","tag-cs-cart-product-review-request","tag-product-review-request","tag-review-request-via-mail","tag-webkul"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>CS-Cart Product Review Request - Webkul Blog<\/title>\n<meta name=\"description\" content=\"CS-Cart Product 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