{"id":399890,"date":"2023-09-22T07:31:17","date_gmt":"2023-09-22T07:31:17","guid":{"rendered":"https:\/\/webkul.com\/blog\/?p=399890"},"modified":"2026-03-16T09:51:57","modified_gmt":"2026-03-16T09:51:57","slug":"woocommerce-chatgpt-chatbot-documentation","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/woocommerce-chatgpt-chatbot-documentation\/","title":{"rendered":"Guide for WooCommerce AI Chatbot"},"content":{"rendered":"\n<p>Woocommerce AI Chatbot, powered by the unification of OpenAI SDK Compatible LLMs integrates seamlessly into your Woocommerce Store, providing exceptional customer support and assistance.<\/p>\n\n\n\n<p><a href=\"https:\/\/store.webkul.com\/woocommerce-chatgpt-chatbot-plugin.html\" target=\"_blank\" rel=\"noreferrer noopener\">Woocommerce AI chatbot<\/a> becomes an integral part of your store&#8217;s front end, offering a user-friendly and interactive interface for customers to engage with.<\/p>\n\n\n\n<p>Customers can explore your product offerings, ask product-related queries, check shipping details, and verify discount coupon availability. <\/p>\n\n\n\n<p>Additionally, the chatbot can assist customers in managing their cart, applying coupons, and guiding them through the checkout process directly within the conversation.<\/p>\n\n\n\n<p>Backed by the Unification of OPEN AI SDK Compatible LLMs, the Woocommerce AI Chatbot excels in understanding and responding to customer inquiries.<\/p>\n\n\n\n<p>Utilizing advanced RAG techniques, the chatbot analyzes customer inputs and their sentiments then delivers comprehensive answers using AI Agents.<\/p>\n\n\n\n<p>The chatbot now goes beyond answering questions. It can help customers add products to the cart, remove items, review cart summaries, and proceed to checkout. <\/p>\n\n\n\n<p>It also supports applying coupons, retrieving shipping methods, and completing orders using supported WooCommerce payment gateways.<\/p>\n\n\n\n<p>Elevate your customers&#8217; shopping experience with the Woocommerce AI Chatbot powered by <a href=\"https:\/\/webkul.com\/large-language-model-development-services\/\" target=\"_blank\" rel=\"noreferrer noopener\">large language model<\/a>.<\/p>\n\n\n\n<p>If you also want to provide the customers on your WooCommerce store to search products using images and phrases, then you can check <a href=\"https:\/\/store.webkul.com\/woocommerce-ai-image-semantic-search.html#\" target=\"_blank\" rel=\"noreferrer noopener\">WooCommerce AI Image &amp; Semantic Search<\/a>.<\/p>\n\n\n\n<p>We provide a production version of the plugin. If you want a development version then you can get it at an additional cost. Please contact support@webkul.com for it.<\/p>\n\n\n\n<p>Check the below &#8211; mentioned video for an overview of the workflow of the plugin: <\/p>\n\n\n\n<div class=\"wp-block-wk-block-youtube-video wp-block-wk-block--yt-video components-placeholder\"><div class=\"wk-block--yt-video-frame\"><div class=\"wk-block--yt-video-frame-request\" data-plyr-provider=\"youtube\" data-plyr-embed-id=\"BFH2X-nH2VE\"><div class=\"components-placeholder__instructions\">BFH2X-nH2VE<\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Features <\/h3>\n<\/div><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Upload WooCommerce product data to the Vector database to train the chatbot.<\/li>\n\n\n\n<li>Show the AI chatbot on multiple WooCommerce storefront pages.<\/li>\n\n\n\n<li>Conversational AI and Natural Language Processing (NLP).<\/li>\n\n\n\n<li>OpenAI&#8217;s latest GPT models and Gemini Flash 3 provide more contextually relevant responses.<\/li>\n\n\n\n<li>The plugin now supports all the latest OpenAI SDK-compatible LLM Models but outperforms on ChatGPT, GEMINI, and Cerebras models.<\/li>\n\n\n\n<li>Customize the WooCommerce chatbot appearance with your brand.<\/li>\n\n\n\n<li>Admin can create AI-generated content for the posts, pages, and products from the backend.&nbsp;<\/li>\n\n\n\n<li>Admin can view chat history between the Chatbot and the users and guest users by enabling guest history on or off.<\/li>\n\n\n\n<li>Product long descriptions will be created by the admin while adding new products.<\/li>\n\n\n\n<li>Admin can see a live dashboard that delivers real-time insights into its performance and the most-asked product.<\/li>\n\n\n\n<li>This module is compatible with WooCommerce\u2019s new&nbsp;<a href=\"https:\/\/woo.com\/document\/high-performance-order-storage\/\" target=\"_blank\" rel=\"noreferrer noopener\">High-Performance Order Storage<\/a> (HPOS) feature.<\/li>\n\n\n\n<li>It offers three types of embedding models: OpenAI, GEMINI, and ONNX embedding models (e5-small) for local embedding generation.<\/li>\n\n\n\n<li>It also supports two types of vector databases, Pinecone for hosted and chromadb for local vector DB.<\/li>\n\n\n\n<li>Now the chatbot can respond about shipping details, check available discount coupons, apply coupons during checkout, and guide customers through the purchase process.<\/li>\n\n\n\n<li>Customers can <strong>add products to cart, remove items, and view cart summaries directly through the chatbot conversation<\/strong>.<\/li>\n\n\n\n<li>The chatbot supports <strong>AI-assisted checkout flow within the chat interface<\/strong>.<\/li>\n\n\n\n<li>Customers can <strong>apply and view available discount coupons during the checkout conversation<\/strong>.<\/li>\n\n\n\n<li>The chatbot can <strong>fetch shipping methods and shipping charges dynamically<\/strong>.<\/li>\n\n\n\n<li><strong>Stripe payment integration through MCP<\/strong> allows secure checkout directly from the chatbot.<\/li>\n\n\n\n<li>Supports <strong>default WooCommerce payment gateways for chatbot-based checkout<\/strong>.<\/li>\n\n\n\n<li>AI can <strong>place WooCommerce orders programmatically with billing and shipping details mapping<\/strong>.<\/li>\n\n\n\n<li>Chatbot verifies <strong>Stripe checkout payments and handles success responses automatically<\/strong>.<\/li>\n<\/ul>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Installation <\/h3>\n<\/div><\/div>\n\n\n\n<p>The user will get a zip file, which he has to upload to the&nbsp;<strong>\u201cAdd New\u201d<\/strong>&nbsp;menu option in the WordPress admin panel.<\/p>\n\n\n\n<p>For this login to the WordPress Admin Panel and under the Dashboard, hover your mouse over the&nbsp;<strong>\u201cPlugins\u201d<\/strong>&nbsp;menu option. This brings out a Sub-Menu and then selects the&nbsp;<strong>\u201cAdd New\u201d<\/strong>&nbsp;option.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/installation-add-new-1.webp\" alt=\"AI Chatbot for WooCommerce Add new\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>After that, you will see an option on the top of your page that is <strong>\u201cUpload Plugin\u201d<\/strong>, click the option to upload the zip file.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/installation-upload-plugin-1.webp\" alt=\"AI Chatbot for WooCommerce Upload plugin\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Then click on the <strong>\u201cUpload Plugin\u201d<\/strong> option, below that you will see a button <strong>\u201cChoose File\u201d<\/strong> Click on the button to browse for the zip file as per the snapshot below.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/installation-choose-file-1.webp\" alt=\"AI Chatbot for WooCommerce choose file\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>After browsing the file, click the <strong>\u201cInstall Now\u201d<\/strong> button to install the plugin as per the snapshot.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/screenshot_from_2023_09_18_11_53_33-1200x277-1.png\" alt=\"AI Chatbot for WooCommerce  Installation -1\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Now, when the plugin is installed correctly, you will see the success message. Additionally, an option to activate the plugin.<\/p>\n\n\n\n<p>Click on <strong>\u201cActivate Plugin\u201d<\/strong> to activate the installed plugin.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/installation-activate-plugin-1.webp\" alt=\"AI Chatbot for WooCommerce Activate Plugin\" loading=\"lazy\" \/><\/figure>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Module translation <\/h3>\n<\/div><\/div>\n\n\n\n<p>To learn how to translate the module, you can click <a href=\"https:\/\/webkul.com\/blog\/how-to-translate-the-woocommerce-plugins\/\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.<\/p>\n\n\n\n<p>NOTE: To generate JSON from your translations, save your translation file in the default WordPress languages directory. <\/p>\n\n\n\n<p>Then run the following command in the same directory: Note `xx_YY` refers to the locale (eg. `en_US`)<br>&#8220;`wp i18n make-json ai-chatbot-for-woocommerce-xx_YY.po &#8211;no-purge<\/p>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\"><strong>Flush Rewrite Rules<\/strong><\/h3>\n<\/div><\/div>\n\n\n\n<p>The admin has to flush the permalink by navigating to <strong>Settings &gt; Permalinks<\/strong> so that the links to the chatbot store work correctly.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Configuration-image.png\" alt=\"AI Chatbot for WooCommerce Configuration-image \" loading=\"lazy\" \/><\/figure>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h2 class=\"wp-block-heading index-title\">Vector DBs<\/h2>\n<\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">1) Pincone Settings<\/h3>\n\n\n\n<p>To configure the PineCone, the admin will navigate through <strong>Webkul WC Addons<\/strong> &gt; <strong>Chatbot<\/strong> &gt; <strong>Settings &gt; Vector DB Selection<\/strong>&gt; <strong>PineCone Settings<\/strong>. Below are the steps  to generate the PineCone keys.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"1552\" height=\"519\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/pineconesettings.webp\" alt=\"AI Chatbot for WooCommerce settings pinecone\" class=\"wp-image-524465\" style=\"aspect-ratio:2.2159354811468144;width:820px;height:auto\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/pineconesettings.webp 1552w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/pineconesettings-300x100.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/pineconesettings-1200x401.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/pineconesettings-250x84.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/pineconesettings-768x257.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/pineconesettings-1536x514.webp 1536w\" sizes=\"(max-width: 1552px) 100vw, 1552px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>To create an account, the admin can continue with their Google, GitHub, and Microsoft account. Otherwise, enter your email to create an account on Pinecone. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"559\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-44-37-6-1200x559.png\" alt=\"AI Chatbot for WooCommerce settings pinecone\" class=\"wp-image-401062\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-44-37-6-1200x559.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-44-37-6-300x140.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-44-37-6-250x116.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-44-37-6-768x358.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-44-37-6.png 1290w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>After creating an account on Pinecone, to create a new API key click on <strong>API Keys &gt; Create API key<\/strong> as shown in the below screenshots.  <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"584\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-47-00-1200x584.png\" alt=\"AI Chatbot for WooCommerce settings pinecone\" class=\"wp-image-401066\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-47-00-1200x584.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-47-00-300x146.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-47-00-250x122.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-47-00-768x374.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-47-00.png 1296w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Enter the key name and click on the <strong>create key<\/strong> to create the new API key.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"436\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-47-24-1200x436.png\" alt=\"AI Chatbot for WooCommerce settings pinecone\" class=\"wp-image-401094\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-47-24-1200x436.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-47-24-300x109.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-47-24-250x91.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-47-24-768x279.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-47-24.png 1294w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Copy and enter the <strong>environment<\/strong> and<strong> value<\/strong> key at the admin end. Please refer to the below image for a better understanding.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"347\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-47-43-2-1200x347.png\" alt=\"AI Chatbot for WooCommerce settings pinecone\" class=\"wp-image-401100\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-47-43-2-1200x347.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-47-43-2-300x87.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-47-43-2-250x72.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-47-43-2-768x222.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-47-43-2.png 1292w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"1552\" height=\"519\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/pineconesettings.webp\" alt=\"AI Chatbot for WooCommerce settings pinecone\" class=\"wp-image-524465\" style=\"aspect-ratio:2.2159354811468144;width:820px;height:auto\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/pineconesettings.webp 1552w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/pineconesettings-300x100.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/pineconesettings-1200x401.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/pineconesettings-250x84.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/pineconesettings-768x257.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/pineconesettings-1536x514.webp 1536w\" sizes=\"(max-width: 1552px) 100vw, 1552px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">2) Chroma DB Settings:<\/h3>\n\n\n\n<p>To configure the Chroma DB, the admin will navigate through <strong>Webkul WC Addons<\/strong> &gt; <strong>AIChatBot<\/strong> &gt; <strong>Settings  &gt; Vector DB Selection<\/strong>&gt; <strong>Chroma DB<\/strong>. Click on the <strong><a href=\"https:\/\/webkul.com\/blog\/guide-chroma-db-installation\/\">Click Here<\/a><\/strong> to know how to setup chroma db locally.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1123\" height=\"322\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/chromadbsetting.webp\" alt=\"AI Chatbot for WooCommerce settings chromadb\" class=\"wp-image-523239\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/chromadbsetting.webp 1123w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/chromadbsetting-300x86.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/chromadbsetting-250x72.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/chromadbsetting-768x220.webp 768w\" sizes=\"(max-width: 1123px) 100vw, 1123px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Embedding Models Settings<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">1) Gemini Model Settings<\/h3>\n\n\n\n<p>To configure the Gemini Embedding model , the admin will navigate through <strong>Webkul WC Addons<\/strong> &gt; <strong>AIChat Bot<\/strong> &gt; <strong>Settings &gt; Model Settings<\/strong> &gt; <strong>Select Model Type &gt; Gemini Model &gt;<\/strong>. Click on the <strong><a href=\"https:\/\/webkul.com\/blog\/guide-to-create-qwen-and-gemini-api-key\/\">Click Here<\/a><\/strong> to know how to generate the Gemini API keys.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"581\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/gemini-1200x581.webp\" alt=\"AI Chatbot for WooCommerce settings gemini\" class=\"wp-image-523294\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/gemini-1200x581.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/gemini-300x145.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/gemini-250x121.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/gemini-768x372.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/gemini.webp 1285w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading index-title\">2) Open AI Model Settings<\/h3>\n\n\n\n<p>To configure the Open AI Settings, the admin will navigate through <strong>Webkul WC Addons<\/strong> &gt; <strong>AIChat Bot<\/strong> &gt; <strong>Settings <strong>&gt; Model Settings<\/strong> &gt; <strong>Select Model Type &gt;OPEN AI<\/strong><\/strong>. Below are the steps to create OpenAI keys.<\/p>\n\n\n\n<p>To create an account click on the <strong>get started<\/strong> button, or to be login into your account click on the <strong>log in <\/strong>button. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"589\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-19-13-02-24-1200x589.png\" alt=\"AI Chatbot for WooCommerce settings openai\" class=\"wp-image-401112\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-19-13-02-24-1200x589.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-19-13-02-24-300x147.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-19-13-02-24-250x123.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-19-13-02-24-768x377.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-19-13-02-24.png 1294w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Click on the <strong>API <\/strong>option to integrate OpenAI models into your AIchat Bot.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"557\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-42-39-1200x557.png\" alt=\"AI Chatbot for WooCommerce settings openai\" class=\"wp-image-401115\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-42-39-1200x557.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-42-39-300x139.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-42-39-250x116.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-42-39-768x356.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-42-39.png 1293w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Click into your account. Now, click on <strong>view API keys<\/strong> as shown in the below screenshot.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"591\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-42-57-1200x591.png\" alt=\"AI Chatbot for WooCommerce settings openai\" class=\"wp-image-401123\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-42-57-1200x591.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-42-57-300x148.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-42-57-250x123.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-42-57-768x378.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-42-57.png 1288w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>To create a new Open AI secret key, navigate through <strong>view API keys &gt; user &gt; API keys &gt; create new secret key. <\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"529\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-43-00-1200x529.png\" alt=\"AI Chatbot for WooCommerce settings openai\" class=\"wp-image-401139\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-43-00-1200x529.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-43-00-300x132.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-43-00-250x110.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-43-00-768x338.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-43-00.png 1291w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Enter the name of the secret key or you can skip the key name. Click on <strong>Create Secret Key<\/strong> to generate to new secret key. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"522\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-43-16-1200x522.png\" alt=\"AI Chatbot for WooCommerce settings openai\" class=\"wp-image-401140\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-43-16-1200x522.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-43-16-300x131.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-43-16-250x109.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-43-16-768x334.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-43-16.png 1289w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Copy the Secret key and enter it at the admin backend. Please refer to the below screenshots for a better understanding.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"485\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-43-23-1200x485.png\" alt=\"AI Chatbot for WooCommerce settings openai\" class=\"wp-image-401142\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-43-23-1200x485.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-43-23-300x121.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-43-23-250x101.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-43-23-768x311.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-from-2023-09-18-11-43-23.png 1293w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"581\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/openiai-1-1200x581.webp\" alt=\"AI Chatbot for WooCommerce settings openai\" class=\"wp-image-523297\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/openiai-1-1200x581.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/openiai-1-300x145.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/openiai-1-250x121.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/openiai-1-768x372.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/openiai-1.webp 1285w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">3) Onnx Model Settings<\/h3>\n\n\n\n<p>To configure the Onnx Embedding model, the admin will navigate through <strong>Webkul WC Addons<\/strong> > <strong>AI Chatbot<\/strong> > <strong>Settings > Model Settings<\/strong> > <strong>Select Model Type > Onnx Model ><\/strong>. <\/p>\n\n\n\n<p>Then, select <strong>Enable<\/strong> from the <strong>Status<\/strong> dropdown and save the settings. If the model has not been downloaded yet, the system will start <strong>downloading it automatically<\/strong>.<\/p>\n\n\n\n<p>This download happens <strong>only once after the plugin is activated<\/strong>. In the future, whenever you want to use the ONNX model, simply set the <strong>Status to Enable<\/strong>, and it will start working without downloading again.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"296\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/onnxconfiguration-1200x296.webp\" alt=\"\" class=\"wp-image-530762\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/onnxconfiguration-1200x296.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/onnxconfiguration-300x74.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/onnxconfiguration-250x62.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/onnxconfiguration-768x189.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/onnxconfiguration.webp 1427w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Chat Box Settings<\/h3>\n<\/div><\/div>\n\n\n\n<p>To configure the chat Box, the admin needs to navigate through the <strong>webkul wc Addons &gt; AIChat Bot &gt; Settings &gt; chat box settings.<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The admin can allow voice assistant or animation in the chatbot.<\/li>\n\n\n\n<li>Set the primary and secondary colors of the chatbot box. <\/li>\n\n\n\n<li>Set the chatbot name. <\/li>\n\n\n\n<li>You can also enable or disable the guest history.<\/li>\n\n\n\n<li>Upload the chatbot avatar, background image, and AI logo as per choice. <\/li>\n\n\n\n<li>Allow the background image for the admin conversation history. <\/li>\n\n\n\n<li>Admin can set the right or left position of the chatbot on the store.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1588\" height=\"724\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/chatbotsettings.webp\" alt=\"AI Chatbot for WooCommerce settings \" class=\"wp-image-524491\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/chatbotsettings.webp 1588w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/chatbotsettings-300x137.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/chatbotsettings-1200x547.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/chatbotsettings-250x114.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/chatbotsettings-768x350.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/chatbotsettings-1536x700.webp 1536w\" sizes=\"(max-width: 1588px) 100vw, 1588px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Data Training <\/h2>\n\n\n\n<p>The framework allows the admin to upload their Woocommerce product data into the Selected Vector database and then train your AI Chatbot.<\/p>\n\n\n\n<p>Also, whenever the admin updates the product, the data also gets updated through selected Models.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1285\" height=\"622\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/trainig.webp\" alt=\"AI Chatbot for WooCommerce settings training\" class=\"wp-image-523293\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/trainig.webp 1285w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/trainig-300x145.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/trainig-1200x581.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/trainig-250x121.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/trainig-768x372.webp 768w\" sizes=\"(max-width: 1285px) 100vw, 1285px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Admin navigates through <strong>dashboard &gt; products &gt; add new product <\/strong>can also generate product long descriptions with AI Chatbot while adding new products to the store.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"581\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/description-1-1200x581.webp\" alt=\"AI Chatbot for WooCommerce description\" class=\"wp-image-523284\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/description-1-1200x581.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/description-1-300x145.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/description-1-250x121.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/description-1-768x372.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/description-1.webp 1285w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Admin has to enter the name of the product. <\/li>\n\n\n\n<li>Click on the long description with the AI chatbot under the product description to generate the description of the product.<\/li>\n\n\n\n<li>After the product description is generated by an AI chatbot, the admin can edit the generated description. <\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">AI ChatBot Dashboard<\/h2>\n\n\n\n<p>Admin can access the real-time dashboard. Where the admin can view user and AI weekly and monthly messages over chatbot in line\/bar\/area\/scatter format. <\/p>\n\n\n\n<p>Admin can see the daily users over the chatbot and most asked products as shown in the below screenshots.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1588\" height=\"724\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/dashboard.webp\" alt=\"AI Chatbot for WooCommerce dashboard\" class=\"wp-image-524489\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/dashboard.webp 1588w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/dashboard-300x137.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/dashboard-1200x547.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/dashboard-250x114.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/dashboard-768x350.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/dashboard-1536x700.webp 1536w\" sizes=\"(max-width: 1588px) 100vw, 1588px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Conversation History<\/h2>\n\n\n\n<p>The admin can access the chat history between customers and AI to gain insights into what customers are searching for after landing on the storefront.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The admin must enter at least three characters of the user\u2019s name to retrieve the chat history.<\/li>\n\n\n\n<li>The admin can also select the date from which they want to view the conversation.<\/li>\n\n\n\n<li>They can download the chat history if required.<\/li>\n\n\n\n<li>All the guest user history you can find using the guest username<\/li>\n\n\n\n<li>Additionally, the admin can block a user by clicking the block option, as shown in the screenshots below.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1588\" height=\"724\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/history.webp\" alt=\"AI Chatbot for WooCommerce conversation_history\" class=\"wp-image-524483\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/history.webp 1588w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/history-300x137.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/history-1200x547.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/history-250x114.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/history-768x350.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/history-1536x700.webp 1536w\" sizes=\"(max-width: 1588px) 100vw, 1588px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>If you want to facilitate your customer to ask order-related queries to the admin, then you can make use <a href=\"https:\/\/store.webkul.com\/woocommerce-order-comment.html\" target=\"_blank\" rel=\"noreferrer noopener\">WooCommerce Order History Communication<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Content Creation <\/h2>\n\n\n\n<p>The module helps to generate accurate responses based on the provided WooCommerce data.<\/p>\n\n\n\n<p>Admin can creative and high-quality content generation. Configured model will generate human-like text, answer questions, and translate languages.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"547\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/contentcreation-1200x547.webp\" alt=\"AI Chatbot for WooCommerce content_creation\" class=\"wp-image-524467\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/contentcreation-1200x547.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/contentcreation-300x137.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/contentcreation-250x114.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/contentcreation-768x350.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/contentcreation-1536x700.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/contentcreation.webp 1588w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Admin can also generate custom content for a number of topics. Admin has to enter the topic name and can use this module for topic suggestions.<\/p>\n\n\n\n<p>Similarly, use this module to generate sections, content excerpts, and meta descriptions for posts, pages, and products.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"547\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/images-1200x547.webp\" alt=\"AI Chatbot for WooCommerce post1\" class=\"wp-image-524476\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/images-1200x547.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/images-300x137.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/images-250x114.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/images-768x350.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/images-1536x700.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/images.webp 1588w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>After creating the content, admin can the view and edit the generated post in <strong>post &gt; all post<\/strong>. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1588\" height=\"724\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/createpostimg.webp\" alt=\"AI Chatbot for WooCommerce post2\" class=\"wp-image-524479\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/createpostimg.webp 1588w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/createpostimg-300x137.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/createpostimg-1200x547.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/createpostimg-250x114.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/createpostimg-768x350.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/createpostimg-1536x700.webp 1536w\" sizes=\"(max-width: 1588px) 100vw, 1588px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Storefront View<\/h3>\n<\/div><\/div>\n\n\n\n<p>The customer can explore products, ask product-specific queries, and receive detailed information directly through the chatbot. <\/p>\n\n\n\n<p>In addition, customers can add products to their cart, remove items, apply discount coupons, check shipping options, and complete checkout from within the chat interface.<\/p>\n\n\n\n<p>WooCommerce AI Chatbot  provides real-time answers to customer\u2019s product queries and displays the answers in the <strong>chat window<\/strong> as shown in the below screenshots.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full wp-duotone-unset-1\"><img decoding=\"async\" width=\"1292\" height=\"592\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/shop.webp\" alt=\"AI Chatbot for WooCommerce shop\" class=\"wp-image-523259\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/shop.webp 1292w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/shop-300x137.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/shop-1200x550.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/shop-250x115.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/shop-768x352.webp 768w\" sizes=\"(max-width: 1292px) 100vw, 1292px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>The customer can use the <strong>voice assistant <\/strong>to ask questions about the product. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1292\" height=\"592\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/aichatbot.webp\" alt=\"AI Chatbot for WooCommerce intialize\" class=\"wp-image-523261\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/aichatbot.webp 1292w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/aichatbot-300x137.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/aichatbot-1200x550.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/aichatbot-250x115.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/aichatbot-768x352.webp 768w\" sizes=\"(max-width: 1292px) 100vw, 1292px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>The AI Chatbot understands and responds to customer inquiries as shown in the below screenshots.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1292\" height=\"592\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/chatbotreply.webp\" alt=\"AI Chatbot for WooCommerce reply\" class=\"wp-image-523264\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/chatbotreply.webp 1292w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/chatbotreply-300x137.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/chatbotreply-1200x550.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/chatbotreply-250x115.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/chatbotreply-768x352.webp 768w\" sizes=\"(max-width: 1292px) 100vw, 1292px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Allow customers to add products to their cart directly through the chatbot interface.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"544\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/addcart-2-1200x544.webp\" alt=\"add to cart\" class=\"wp-image-530811\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/addcart-2-1200x544.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/addcart-2-300x136.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/addcart-2-250x113.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/addcart-2-768x348.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/addcart-2-1536x696.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/addcart-2.webp 1593w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Enable customers to remove products from their cart within the chatbot conversation.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"544\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/removecart-1-1200x544.webp\" alt=\"Remove from cart\" class=\"wp-image-530812\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/removecart-1-1200x544.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/removecart-1-300x136.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/removecart-1-250x113.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/removecart-1-768x348.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/removecart-1-1536x696.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/removecart-1.webp 1593w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Allow customers to apply and check discount coupons directly in the chat.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"544\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/discountcoupon-1200x544.webp\" alt=\"Discount Coupons\" class=\"wp-image-530814\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/discountcoupon-1200x544.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/discountcoupon-300x136.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/discountcoupon-250x113.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/discountcoupon-768x348.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/discountcoupon-1536x696.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/discountcoupon.webp 1593w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Display available shipping options and charges during the chatbot checkout process.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"544\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/avaialableshiping-1200x544.webp\" alt=\"Shiping options\" class=\"wp-image-530815\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/avaialableshiping-1200x544.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/avaialableshiping-300x136.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/avaialableshiping-250x113.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/avaialableshiping-768x348.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/avaialableshiping-1536x696.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/avaialableshiping.webp 1593w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Support secure Stripe payment checkout directly from the chatbot interface.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"544\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/stripepayment-1200x544.webp\" alt=\"Stripe payment\" class=\"wp-image-530816\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/stripepayment-1200x544.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/stripepayment-300x136.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/stripepayment-250x113.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/stripepayment-768x348.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/stripepayment-1536x696.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/09\/stripepayment.webp 1593w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>This creates a seamless conversational shopping experience where customers can discover products and complete their purchases without leaving the chat window.<\/p>\n\n\n\n<p>If you also want to support your customer over WhatsApp, then you can make use of the <a href=\"https:\/\/store.webkul.com\/woocommerce-whatsapp-live-chat.html\" target=\"_blank\" rel=\"noreferrer noopener\">WooCommerce WhatsApp Chat Plugin<\/a>. <\/p>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Support<\/h3>\n<\/div><\/div>\n\n\n\n<p>Thus, that\u2019s all for the&nbsp;<strong>WooCommerce AI Chatbot <\/strong>&nbsp;module. If you still have any issues, feel free to add a ticket and let us know your views on our&nbsp;<strong><a href=\"https:\/\/webkul.uvdesk.com\/en\/\">Webkul Support System.<\/a><\/strong><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Woocommerce AI Chatbot, powered by the unification of OpenAI SDK Compatible LLMs integrates seamlessly into your Woocommerce Store, providing exceptional customer support and assistance. Woocommerce AI chatbot becomes an integral part of your store&#8217;s front end, offering a user-friendly and interactive interface for customers to engage with. Customers can explore your product offerings, ask product-related <a href=\"https:\/\/webkul.com\/blog\/woocommerce-chatgpt-chatbot-documentation\/\">[&#8230;]<\/a><\/p>\n","protected":false},"author":546,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1773],"tags":[],"class_list":["post-399890","post","type-post","status-publish","format-standard","hentry","category-woocommerce"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>User Guide for AI Chatbot for WooCommerce<\/title>\n<meta name=\"description\" content=\"WooCommerce AI Chatbot is an Unified OPEN AI SDK Compatible powered model that provides real-time answers to customer\u2019s product queries.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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