{"id":382913,"date":"2023-05-31T10:48:03","date_gmt":"2023-05-31T10:48:03","guid":{"rendered":"https:\/\/webkul.com\/blog\/?p=382913"},"modified":"2023-05-31T10:48:11","modified_gmt":"2023-05-31T10:48:11","slug":"unlock-admin-user-in-magento-2","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/unlock-admin-user-in-magento-2\/","title":{"rendered":"Unlock admin user in Magento 2"},"content":{"rendered":"\n<p>As we know when we try to log in to the Magento admin panel using the credentials and somehow the same account gets locked. Now how to unlock the same account so that we can use the credentials to log in to the admin panel? In this blog, we will learn about the same.<\/p>\n\n\n\n<p>Magento 2 admin account can be locked due to many reasons. One such case is when users attempt to log in with the wrong username or lost the Admin password.<\/p>\n\n\n\n<p>The Magento website also locks the user account after&nbsp;<strong>six failed attempts<\/strong>&nbsp;to log in. The Admin panel gets locked from trying multiple failed requests.<\/p>\n\n\n\n<p>A locked Admin account will be&nbsp;<strong>temporarily disabled<\/strong>. Magento will display the following message:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-vivid-red-color has-text-color\"><strong>\u201cYou did not sign in correctly or your account is temporarily disabled\u201d.<\/strong><\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"622\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/05\/Selection_957-1200x622.png\" alt=\"Selection_957\" class=\"wp-image-382920\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/05\/Selection_957-1200x622.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/05\/Selection_957-300x155.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/05\/Selection_957-250x130.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/05\/Selection_957-768x398.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/05\/Selection_957.png 1291w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Once the account gets locked then after the correct credentials you will not be able to access the Magento admin dashboard.<br>But after some time Magento automatically allows the user to re-login with the correct credentials.<br>Now, to get it done instantly you can choose of the method to unlock the account.<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>1:) Unlock using the admin end.<\/strong><\/p>\n\n\n\n<p>To unlock the user we can try using another user who has full access to perform the operation in the admin panel.<\/p>\n\n\n\n<p>This will work only if you are managing multiple user accounts.<br>To unlock the account follow the below-mentioned steps.<\/p>\n\n\n\n<p>Step 1: On the Magento Admin interface, go to System &gt; Permissions &gt; Locked Users <\/p>\n\n\n\n<p>Step 2: In the grid, select the checkbox of the locked account. <\/p>\n\n\n\n<p>Step 3: In the upper-left corner, set Unlock from the Actions dropdown. <\/p>\n\n\n\n<p>Step 4: Click Submit to unlock the account.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"567\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/05\/Selection_958-1200x567.png\" alt=\"Selection_958\" class=\"wp-image-382924\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/05\/Selection_958-1200x567.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/05\/Selection_958-300x142.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/05\/Selection_958-250x118.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/05\/Selection_958-768x363.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/05\/Selection_958.png 1301w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p class=\"has-medium-font-size\"><strong>2:) Unlock using the command line.<\/strong><\/p>\n\n\n\n<p>In Magento, we have a command to unlock the user from CLI. reference <a href=\"https:\/\/experienceleague.adobe.com\/docs\/commerce-operations\/installation-guide\/tutorials\/admin.html?lang=en\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/experienceleague.adobe.com\/docs\/commerce-operations\/installation-guide\/tutorials\/admin.html?lang=en<\/a> .<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Step 1: Open Magento 2 root directory<\/h5>\n\n\n\n<p>In CLI we have to open the Magento root directory. after that, we will run the below-mentioned command in step 2.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><a href=\"https:\/\/www.mgt-commerce.com\/tutorial\/magento-2-how-to-unlock-admin-user-account\/#step-2-run-command-lines\"><\/a>Step 2: Run command lines<\/h5>\n\n\n\n<p>Run the below command to unlock the Admin user:<\/p>\n\n\n\n<p><code>$ bin\/magento admin:user:unlock {username}<\/code><\/p>\n\n\n\n<p>Note: Specify the username of the locked Admin account.<\/p>\n\n\n\n<p>Example:&nbsp;<code>$ bin\/magento admin:user:unlock test<\/code><\/p>\n\n\n\n<p>How to log into Magento? Once the command is implemented it will unlock the account. The User will be able to log in to the Admin account.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-black-color has-text-color\">The user account &#8220;test&#8221; has been unlocked.<\/p>\n<\/blockquote>\n\n\n\n<p>If the account is either not unlocked or the process failed, the following message displays:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-black-color has-text-color\">The user account &#8220;test&#8221; was not locked or could not be unlocked.<\/p>\n<\/blockquote>\n\n\n\n<p>In such cases:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Verify the user is a Magento admin.<\/li>\n\n\n\n<li>Ensure the user account is active.<\/li>\n\n\n\n<li>Verify the account is currently locked in Locked Users.<\/li>\n<\/ul>\n\n\n\n<p>If the account doesn\u2019t exist, then the following message is displayed:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-black-color has-text-color\">Couldn&#8217;t find the user account &#8220;test&#8221;.<\/p>\n<cite>     <\/cite><\/blockquote>\n\n\n\n<p class=\"has-medium-font-size\"><strong>3:) By programmatically.<\/strong><\/p>\n\n\n\n<p>We can use the below-mentioned code to unlock the user programmatically<br><\/p>\n\n\n\n<pre class=\"EnlighterJSRAW\">$userIds = &#091;&#039;3&#039;];\n            if ($userIds &amp;&amp; is_array($userIds)) {\n                $affectedUsers = $this-&gt;_objectManager\n                    -&gt;get(\\Magento\\User\\Model\\ResourceModel\\User::class)\n                    -&gt;unlock($userIds);\n            }<\/pre>\n\n\n\n<p>You can use these lines of code to unlock the Magento user programmatically.<\/p>\n\n\n\n<p>That&#8217;s all for this blog.<\/p>\n\n\n\n<p>Happy coding \ud83d\ude42<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As we know when we try to log in to the Magento admin panel using the credentials and somehow the same account gets locked. Now how to unlock the same account so that we can use the credentials to log in to the admin panel? In this blog, we will learn about the same. Magento <a href=\"https:\/\/webkul.com\/blog\/unlock-admin-user-in-magento-2\/\">[&#8230;]<\/a><\/p>\n","protected":false},"author":439,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-382913","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Unlock admin user in Magento 2 - Webkul Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/webkul.com\/blog\/unlock-admin-user-in-magento-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Unlock admin user in Magento 2 - Webkul Blog\" \/>\n<meta property=\"og:description\" content=\"As we know when we try to log in to the Magento admin panel using the credentials and somehow the same account gets locked. Now how to unlock the same account so that we can use the credentials to log in to the admin panel? In this blog, we will learn about the same. 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