{"id":37741,"date":"2023-11-08T13:30:41","date_gmt":"2023-11-08T13:30:41","guid":{"rendered":"http:\/\/webkul.com\/blog\/?p=37741"},"modified":"2026-04-15T09:07:53","modified_gmt":"2026-04-15T09:07:53","slug":"odoo-website-cash-on-delivery","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/odoo-website-cash-on-delivery\/","title":{"rendered":"User Guide For Odoo Website COD Payment Acquirer"},"content":{"rendered":"\n
\n

INTRODUCTION<\/h2>\n<\/div><\/div>\n\n\n\n

Odoo Website COD Payment Acquirer<\/a> helps track and manage COD payments. A dedicated menu displays all COD orders in one place.<\/p>\n\n\n\n

“Collect Now” button records payment details, and “View COD Collection” provides a history of past payments. It also supports automatic emails and additional COD fees. <\/p>\n\n\n\n

COD amounts are updated for partial or full payments. Notes are added for cancellations and completed payments, ensuring seamless COD management with Odoo Website COD Payment Acquirer.<\/p>\n\n\n\n

\n

FEATURES<\/h2>\n<\/div><\/div>\n\n\n\n
    \n
  1. Manage and track all COD orders in one place for easy payment handling.<\/li>\n\n\n\n
  2. Click “Collect Now” to open a form and enter payment details, such as who collected it and when.<\/li>\n\n\n\n
  3. Check COD payment details directly from sales orders and deliveries for better tracking.<\/li>\n\n\n\n
  4. Send automatic emails to customers when their COD payment is collected.<\/li>\n\n\n\n
  5. Add extra COD charges to cover processing costs and ensure fair pricing.<\/li>\n\n\n\n
  6. Update COD amount when a customer makes a partial payment before delivery.<\/li>\n\n\n\n
  7. Set a COD amount to zero and mark it as “Collected” upon receiving full payment.<\/li>\n\n\n\n
  8. Display a message in COD records if a sales order with COD is canceled.<\/li>\n\n\n\n
  9. Add notes in COD records when a customer has already paid some or all of the amount.<\/li>\n<\/ol>\n\n\n\n
    \n

    INSTALLATION <\/h2>\n<\/div><\/div>\n\n\n\n
      \n
    1. Once you purchase Odoo Website COD Payment Acquirer from Webkul store, you will receive a link to download the module’s zip file<\/strong>.<\/li>\n\n\n\n
    2. Extract the file onto your system after the download is complete. As a result, you will be able to see a folder named \u201cpayment_cash_on_delivery\u201d.<\/strong><\/li>\n\n\n\n
    3. Copy and paste this folder inside your Odoo Add-Ons path.<\/strong><\/li>\n\n\n\n
    4. Now, open Odoo App and click on the Settings menu. Here, click on Activate the Developer Mode.<\/strong><\/li>\n\n\n\n
    5. Then, open Apps menu and click on \u2018Update Modules List\u2019.<\/strong><\/li>\n\n\n\n
    6. In search bar, remove all the filters and search \u2018<\/strong>payment_cash_on_delivery<\/strong>\u2019.<\/strong><\/li>\n\n\n\n
    7. You will be able to see module in search results. Click on \u2018Install\u2019<\/strong> to install it. <\/li>\n<\/ol>\n\n\n\n
      ZAxfMvKFrk0<\/div><\/div><\/div><\/div>\n\n\n\n
      \n

      WORKFLOW<\/h2>\n<\/div><\/div>\n\n\n\n
      \n

      Backend<\/strong> of Odoo Website COD Payment Acquirer<\/h3>\n<\/div><\/div>\n\n\n\n

      1. After installing Odoo Website COD Payment Acquirer module, enable the Website COD Payment Acquirer feature from the backend. <\/p>\n\n\n\n

      2. Navigate to Configuration > Payment Providers > COD  to set up and manage COD orders easily.<\/p>\n\n\n\n

      \"payment-provider<\/a><\/figure>\n\n\n\n

      3. Enable COD option to allow customers to make payments with cash upon delivery. Next,    navigate to COD Availability Rule and select Default Rule to establish standard conditions for COD orders.<\/p>\n\n\n\n

      \"enable-cod-option\"<\/a><\/figure>\n\n\n\n

      4. Set the minimum and maximum costs for COD orders and specify regions where COD option is available.<\/p>\n\n\n\n

      \"add-country\"<\/a><\/figure>\n\n\n\n
      \n

      Website View<\/strong> of Odoo Website COD Payment Acquirer<\/h3>\n<\/div><\/div>\n\n\n\n

      5. Navigate to store section and choose item you wish to buy. After selecting a product, check if Cash on Delivery (COD) option is available. <\/p>\n\n\n\n

      \"cash-on-delivery-available\"<\/a><\/figure>\n\n\n\n

      6. If a product is available for Cash on Delivery (COD), add it to cart and choose COD payment option at checkout.<\/p>\n\n\n\n

      \"checkout-page<\/a><\/figure>\n\n\n\n

      7. Proceed to Pay Now, review order details, and confirm to complete the purchase.<\/p>\n\n\n\n

      \"order-placed<\/a><\/figure>\n\n\n\n

      8. Navigate to eCommerce  > COD Payments > Select an order for COD Collection <\/strong><\/p>\n\n\n\n

      \"cod-payments<\/a><\/figure>\n\n\n\n
      \n

      COD Payment in Odoo Website COD Payment Acquirer<\/h4>\n<\/div><\/div>\n\n\n\n

      9. After selecting the order click on Delivery icon. <\/p>\n\n\n\n

      \"invoice-details<\/a><\/figure>\n\n\n\n

      10. Next, validate the delivery and click on the view COD collection button.<\/p>\n\n\n\n

      \"view-cod-collection\"<\/a><\/figure>\n\n\n\n

      11. The user will see the ‘Collect Now’ option click on it and confirm.<\/p>\n\n\n\n

      \"cod-collection-details\"<\/a><\/figure>\n\n\n\n

      12. After confirming, the user can check that the full payment has been made.<\/p>\n\n\n\n

      \"cod-payment-collected<\/a><\/figure>\n\n\n\n
      \n

      Partial COD Payment<\/h4>\n<\/div><\/div>\n\n\n\n

      13. Go to the Sale Order<\/strong> section and create an invoice<\/strong> for your order.<\/p>\n\n\n\n

      \"invoice-detail<\/a><\/figure>\n\n\n\n

      14. Click on Create Invoice<\/strong> and enter the downpayment amount<\/strong> if you want to pay before delivery. You can make a partial or full payment<\/strong>.<\/p>\n\n\n\n

      \"create-invoice\"<\/figure>\n\n\n\n

      15. Confirm the downpayment<\/strong> and proceed to collect the payment<\/strong>.<\/p>\n\n\n\n

      \"collect-the-payment\"<\/figure>\n\n\n\n

      16. Register the downpayment<\/strong> to make a payment before delivery<\/strong>.<\/p>\n\n\n\n

      \"register-payment<\/figure>\n\n\n\n

      17. Create payment to complete a transaction and confirm an order.<\/p>\n\n\n\n

      \"create-payment\"<\/figure>\n\n\n\n

      18. Validate delivery to confirm the product has been shipped.<\/p>\n\n\n\n

      \"product-shipped\"<\/figure>\n\n\n\n

      19. Click on the Collect Now button to collect the remaining amount after delivery.<\/p>\n\n\n\n

      \"collect-now-remaining-amount\"<\/figure>\n\n\n\n

      20. Collect the remaining amount after making a downpayment.<\/p>\n\n\n\n

      \"cod-collection-details\"<\/figure>\n\n\n\n

      21. A confirmation message will be shown after payment collection, including order details.<\/p>\n\n\n\n

      \"remaining-amount-collected\"<\/figure>\n\n\n\n
      \n

      NEED HELP?<\/h2>\n<\/div><\/div>\n\n\n\n

      Hope you find the guide helpful! Please feel free to share your feedback in the comments below.<\/p>\n\n\n\n

      If you still have any issues\/queries regarding the same, please raise a ticket at the  UV Desk<\/a>.<\/p>\n\n\n\n

      I hope this helps. In case of any further queries, contact us at our support mail<\/a>.<\/p>\n\n\n\n

      Thanks for paying attention!!<\/p>\n","protected":false},"excerpt":{"rendered":"

      Odoo Website COD Payment Acquirer helps track and manage COD payments. A dedicated menu displays all COD orders in one place. “Collect Now” button records payment details, and “View COD Collection” provides a history of past payments. It also supports automatic emails and additional COD fees. COD amounts are updated for partial or full payments. […]<\/a><\/p>\n","protected":false},"author":481,"featured_media":37863,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2030,2007],"tags":[1854,2380,1267,14773,15135,9272,2514,2941],"class_list":["post-37741","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-e-commerce","category-odoo","tag-cash-on-delivery","tag-cod","tag-odoo","tag-odoo-17","tag-odoo-17-website","tag-odoo-website","tag-odoo-website-cash-on-delivery","tag-website"],"yoast_head":"\nUser Guide for Odoo Website COD Payment Acquirer<\/title>\n<meta name=\"description\" content=\"Odoo Website COD Payment Acquirer Allows customers to pay on delivery, track COD payments, and manage orders easily.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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