{"id":36466,"date":"2015-12-03T12:21:38","date_gmt":"2015-12-03T12:21:38","guid":{"rendered":"http:\/\/webkul.com\/blog\/?p=36466"},"modified":"2026-05-12T14:07:37","modified_gmt":"2026-05-12T14:07:37","slug":"cs-cart-order-cancellation","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/cs-cart-order-cancellation\/","title":{"rendered":"CS-Cart Order Cancellation"},"content":{"rendered":"<p><a href=\"https:\/\/store.webkul.com\/CS-Cart-Order-Cancellation.html\" target=\"_blank\" rel=\"noopener\">CS-Cart Order Cancellation<\/a> add-on gives customers the privilege of cancelling their orders.<\/p>\n<p>The eligibility of order cancellation is based on the product, price of the order, time period and status of the order.<\/p>\n<p>So, admin just needs to assign simple conditions based on these scenarios to avail this feature to his\/her customers.<\/p>\n<p>You can also explore our <a href=\"https:\/\/webkul.com\/cs-cart-development\/\" target=\"_blank\" rel=\"noreferrer noopener\">cs-cart Development Services<\/a>\u00a0and Quality\u00a0<a href=\"https:\/\/store.webkul.com\/CS-Cart.html\" target=\"_blank\" rel=\"noreferrer noopener\">cs-cart add-ons<\/a>.<\/p>\n<p>Check a brief overview of the plugin &#8211;<\/p>\n<div class=\"wp-block-wk-block-youtube-video wk-block--yt-video wk-block-yt-classic components-placeholder\">\n<div class=\"wk-block--yt-video-frame\">\n<div class=\"wk-block--yt-video-frame-request\" data-plyr-provider=\"youtube\" data-plyr-embed-id=\"hX9Tw-pjqA8\">\n<div class=\"components-placeholder__instructions\">hX9Tw-pjqA8<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\"><i class=\"fa fa-mail-forward\"><\/i>CS-Cart Order Cancellation Features:<\/h3>\n<\/div>\n<div class=\"panel-body\">\n<ul>\n<li>Well integrated with CS-Cart Multivendor.<\/li>\n<li>The functionality to create conditions for order cancellation is provided to admin.<\/li>\n<li>Conditions of cancellation are based on four conditions. Firstly on order price where an admin needs to set a minimum amount for the order to be cancelled.<\/li>\n<li>The next condition that has been given for cancellation is the time duration which is customisable up to day, hour and minutes of the order.<\/li>\n<li>Third most condition that has been provided is according to the status of the order.<\/li>\n<li>Last condition is on the basis of products.<\/li>\n<li>Easy to configure and handle at admin end.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\"><i class=\"fa fa-cog\"><\/i>CS-Cart Order Cancellation<\/h3>\n<\/div>\n<div class=\"panel-body\">\n<div class=\"alert alert-warning\">\n<div class=\"alert alert-warning\">After downloading\u00a0<strong>CS-Cart Order Cancellation<\/strong>\u00a0add-on you\u2019ll get the zip file, one install.txt file, and a relevant User Guide manual doc.<\/div>\n<div><\/div>\n<div class=\"alert alert-warning\">Read it carefully for proper configuration.<\/div>\n<div><\/div>\n<div class=\"alert alert-warning\">Furthermore, Go to\u00a0<strong>Manage Add-ons<\/strong>, click on \u201c<strong>Manual Installation<\/strong>\u201d as shown below in the snapshot.<\/div>\n<\/div>\n<div><\/div>\n<div><img decoding=\"async\" class=\"alignnone wp-image-537781 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/a-install-button.webp\" alt=\"a-install-button\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/a-install-button.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/a-install-button-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/a-install-button-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/a-install-button-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/a-install-button-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/a-install-button-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/a-install-button-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/div>\n<div>\n<p>Click on\u00a0<strong>\u201cLocal\u201d<\/strong>\u00a0to browse the zip file, and then click on\u00a0<strong>\u201cUpload &amp; Install\u201d<\/strong>\u00a0as shown below in the snapshot.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-537782\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/b-addon-listing.webp\" alt=\"b-addon-listing\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/b-addon-listing.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/b-addon-listing-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/b-addon-listing-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/b-addon-listing-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/b-addon-listing-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/b-addon-listing-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/b-addon-listing-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\">Configuration:<\/h3>\n<p>Further, after uploading the zip file, click on &#8220;Manage&#8221; to manage the settings of the add-on as shown in below screenshot.<\/p>\n<\/div>\n<div class=\"panel-body\">\n<p><img decoding=\"async\" class=\"alignnone wp-image-537783 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/c-addon-setting.webp\" alt=\"c-addon-setting\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/c-addon-setting.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/c-addon-setting-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/c-addon-setting-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/c-addon-setting-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/c-addon-setting-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/c-addon-setting-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/c-addon-setting-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<\/div>\n<p>After that, admin can set conditions for cancellation of order base.<\/p>\n<ul>\n<li>Time frame<\/li>\n<li>Minimum amount to avail the order cancellation at user&#8217;s end.<\/li>\n<li>Select the status of an order for which admin does not want to show cancel button option\u00a0 for customer.<\/li>\n<li>Add products for which cancellation of order will be restricted.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone wp-image-537783 size-full\" style=\"font-size: inherit; background-color: white;\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/c-addon-setting.webp\" alt=\"c-addon-setting\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/c-addon-setting.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/c-addon-setting-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/c-addon-setting-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/c-addon-setting-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/c-addon-setting-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/c-addon-setting-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/c-addon-setting-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\"><i class=\"fa fa-cog\"><\/i>Frontend:<\/h3>\n<p>Firstly, click on \u201cOrder\u201d to view the list of orders as shown in the snapshot.<\/p>\n<\/div>\n<div class=\"panel-body\">\n<p><img decoding=\"async\" class=\"alignnone wp-image-537784 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/d-order-button.webp\" alt=\"d-order-button\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/d-order-button.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/d-order-button-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/d-order-button-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/d-order-button-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/d-order-button-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/d-order-button-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/d-order-button-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<p>After that, click on \u201cOrder ID\u201d to view the \u201cCancel Order\u201d option.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-537785 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/e-order-listing.webp\" alt=\"e-order-listing\" width=\"2444\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/e-order-listing.webp 2444w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/e-order-listing-300x216.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/e-order-listing-1200x864.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/e-order-listing-250x180.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/e-order-listing-768x553.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/e-order-listing-1536x1106.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/e-order-listing-2048x1475.webp 2048w\" sizes=\"(max-width: 2444px) 100vw, 2444px\" loading=\"lazy\" \/><\/p>\n<p>Further, click on \u201cCancel Order\u201d for cancellation of order as shown below in the snapshot.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-537786 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/f-order-detail-page.webp\" alt=\"f-order-detail-page\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/f-order-detail-page.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/f-order-detail-page-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/f-order-detail-page-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/f-order-detail-page-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/f-order-detail-page-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/f-order-detail-page-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/f-order-detail-page-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/p>\n<p>So, once an order is cancelled, the status of the order will be displayed as \u201cCancelled\u201d. And, to view the invoice click on \u201cPrint invoice\u201d as shown below in the snapshot.<\/p>\n<ul>\n<li style=\"list-style-type: none;\"><img decoding=\"async\" class=\"alignnone wp-image-537787 size-full\" style=\"font-size: inherit; background-color: white;\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/g-cancelled-order.webp\" alt=\"g-cancelled-order\" width=\"2240\" height=\"1760\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/g-cancelled-order.webp 2240w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/g-cancelled-order-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/g-cancelled-order-1200x943.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/g-cancelled-order-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/g-cancelled-order-768x603.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/g-cancelled-order-1536x1207.webp 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/g-cancelled-order-2048x1609.webp 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" loading=\"lazy\" \/><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\">\n<h3 class=\"panel-title\">Support<\/h3>\n<\/div>\n<div class=\"panel-body\">\n<p>That\u2019s all for the<strong> CS-Cart Order Cancellation<\/strong>, still, have any issue feel free to add a <a href=\"https:\/\/webkul.uvdesk.com\/en\/customer\/create-ticket\/\" target=\"_blank\" rel=\"noopener\">ticket<\/a>.<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>CS-Cart Order Cancellation add-on gives customers the privilege of cancelling their orders. The eligibility of order cancellation is based on the product, price of the order, time period and status of the order. So, admin just needs to assign simple conditions based on these scenarios to avail this feature to his\/her customers. You can also <a href=\"https:\/\/webkul.com\/blog\/cs-cart-order-cancellation\/\">[&#8230;]<\/a><\/p>\n","protected":false},"author":58,"featured_media":36480,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1496,2441],"tags":[2443,2442,2299,590],"class_list":["post-36466","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cs-cart","category-order-cancellation","tag-cancel-order","tag-cs-cart-order-cancellation","tag-order-cancellation","tag-webkul"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>CS-Cart Order Cancellation - Webkul Blog<\/title>\n<meta name=\"description\" content=\"CS-Cart Order Cancellation : his magnificent extension gives customers privilege of cancelling their orders.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/webkul.com\/blog\/cs-cart-order-cancellation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CS-Cart Order Cancellation - Webkul Blog\" \/>\n<meta property=\"og:description\" content=\"CS-Cart Order Cancellation : his magnificent extension gives customers privilege of cancelling their orders.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/webkul.com\/blog\/cs-cart-order-cancellation\/\" \/>\n<meta property=\"og:site_name\" content=\"Webkul Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/webkul\/\" \/>\n<meta property=\"article:published_time\" content=\"2015-12-03T12:21:38+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-12T14:07:37+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/12\/Joomla-Virteumart-Order-Cancellation-Blog-Banner1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"825\" \/>\n\t<meta property=\"og:image:height\" content=\"260\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Eashita Singha\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"CS-Cart Order Cancellation\" \/>\n<meta name=\"twitter:description\" content=\"This magnificent extension gives customers the privilege of canceling their orders. 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