{"id":338194,"date":"2022-06-06T13:43:39","date_gmt":"2022-06-06T13:43:39","guid":{"rendered":"https:\/\/webkul.com\/blog\/?p=338194"},"modified":"2024-04-19T12:46:16","modified_gmt":"2024-04-19T12:46:16","slug":"magento-2-whatsapp-order-notification","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/magento-2-whatsapp-order-notification\/","title":{"rendered":"Guide for Magento 2 WhatsApp Order Notification"},"content":{"rendered":"\n<p><a href=\"https:\/\/store.webkul.com\/magento2-whatsapp-order-notification.html\">Magento 2 WhatsApp Order Notification<\/a> module allows the admin to offer the functionality to get notified through WhatsApp. <\/p>\n\n\n\n<p>The customer will receive a message for the order confirmation and order status update on their WhatsApp number. <\/p>\n\n\n\n<p>Now the store owners can add the most prominent messaging service to their store with the help of this module.<\/p>\n\n\n\n<p><strong>Note:<\/strong> <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The store admin must have a developer&#8217;s Meta (Facebook) account to use this add-on.<\/li>\n\n\n\n<li>There are only a few free messages available per month for WhatsApp order notification i.e 1000 per month and above this, there is an additional cost. You may check the costing on <a href=\"https:\/\/developers.facebook.com\/docs\/whatsapp\/cloud-api\/get-started#pricing---payment-methods\">WhatsApp Business Cloud API Page<\/a>.<\/li>\n<\/ul>\n\n\n\n<p>Check a brief overview of the plugin functionality, here we have shown how the customer receives a message for the order confirmation and order status update on their WhatsApp number. <\/p>\n\n\n\n<div class=\"wp-block-wk-block-youtube-video wp-block-wk-block--yt-video components-placeholder\"><div class=\"wk-block--yt-video-frame\"><div class=\"wk-block--yt-video-frame-request\" data-plyr-provider=\"youtube\" data-plyr-embed-id=\"ExtHp8Q73Ys\"><div class=\"components-placeholder__instructions\">ExtHp8Q73Ys<\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Features- Magento 2 WhatsApp Order Notification<\/h3>\n<\/div><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The customers will receive a notification for their order confirmation.<\/li>\n\n\n\n<li>The shoppers will also get notified of the order status updates like; cancel, hold, pending and complete, etc.<\/li>\n\n\n\n<li>The admin has to enter the phone number ID and token to configure the module.<\/li>\n\n\n\n<li>The token and phone number ID will generate through the Meta developers account. <\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"install-extension-from-webkul-store\">Install Extension from Webkul Store<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">#1 Download Module<\/h3>\n\n\n\n<p>Firstly, you need to log in to Webkul Store, go to&nbsp;<strong>My Account<\/strong>&gt;<strong>My Purchased Products<\/strong>&nbsp;section, verify and then download and extract the contents of this zip folder on the system.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">#2 Upload Folder<\/h3>\n\n\n\n<p>Once the module zip is extracted, follow path\u00a0<strong>src>app<\/strong>\u00a0and then copy the\u00a0<strong>app<\/strong>\u00a0folder into the\u00a0<a href=\"https:\/\/webkul.com\/adobe-commerce-cloud\/\"><strong>Adobe Commerce<\/strong>\u00a0<strong>Cloud<\/strong><\/a><strong> root<\/strong>\u00a0directory on the server as shown below:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"451\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/03\/M2-installation-1200x451.png\" alt=\"M2-installation\" class=\"wp-image-373934\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/03\/M2-installation-1200x451.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/03\/M2-installation-300x113.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/03\/M2-installation-250x94.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/03\/M2-installation-768x289.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/03\/M2-installation-1536x577.png 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2023\/03\/M2-installation.png 1855w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">#3 Run Commands<\/h3>\n\n\n\n<p>After uploading the module folder, you need to run the following commands in the Magento 2 root directory:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><code>php bin\/magento setup:upgrade<\/code><\/li>\n\n\n\n<li><code>php bin\/magento setup:di:compile<\/code><\/li>\n\n\n\n<li><code>php bin\/magento setup:static-content:deploy<\/code><\/li>\n\n\n\n<li><code>php bin\/magento indexer:reindex<\/code><\/li>\n\n\n\n<li><code>php bin\/magento cache:flush<\/code><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"install-extension-from-magento-marketplace\">Install Extension from Adobe Commerce Marketplace<\/h3>\n\n\n\n<p>If you have purchased this extension from the Adobe Commerce Cloud Marketplace then please follow the below process or visit&nbsp;<a href=\"https:\/\/devdocs.magento.com\/extensions\/install\/\" target=\"_blank\" rel=\"noreferrer noopener\">this<\/a>&nbsp;link.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">#1 Get Access Keys<\/h3>\n\n\n\n<p>You need to get access keys, navigate to&nbsp;<strong>My Profile<\/strong>&nbsp;in Adobe Commerce Marketplace, then choose&nbsp;<strong>Access Keys<\/strong>&nbsp;in the&nbsp;<strong>My Products<\/strong>&nbsp;section.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1109\" height=\"554\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/11\/my-profile-21.webp\" alt=\"excess key\" class=\"wp-image-312681\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/11\/my-profile-21.webp 1109w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/11\/my-profile-21-300x150.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/11\/my-profile-21-250x125.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/11\/my-profile-21-768x384.webp 768w\" sizes=\"(max-width: 1109px) 100vw, 1109px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Go to&nbsp;<strong>Adobe Commerce<\/strong>&nbsp;and then you need to copy both the Access Keys \u2013 Public Key and Private Key. These access keys will be needed in the next steps for authentication.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1093\" height=\"372\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/11\/copy-keys-12-1.webp\" alt=\"excesskey\" class=\"wp-image-312683\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/11\/copy-keys-12-1.webp 1093w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/11\/copy-keys-12-1-300x102.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/11\/copy-keys-12-1-250x85.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/11\/copy-keys-12-1-768x261.webp 768w\" sizes=\"(max-width: 1093px) 100vw, 1093px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>If access keys are not created earlier, click&nbsp;<strong>Create A New Access Key<\/strong>, enter any name and click OK.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1119\" height=\"538\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/11\/create-key-name-13.webp\" alt=\"new access key\" class=\"wp-image-312686\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/11\/create-key-name-13.webp 1119w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/11\/create-key-name-13-300x144.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/11\/create-key-name-13-250x120.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/11\/create-key-name-13-768x369.webp 768w\" sizes=\"(max-width: 1119px) 100vw, 1119px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">#2 Update composer.json File<\/h3>\n\n\n\n<p>To know the component name and version number, go to your Adobe Commerce Cloud Marketplace account section,&nbsp;<strong>My Profile&gt;My Purchases<\/strong>, then find this extension to view the details.<\/p>\n\n\n\n<p><strong>Please note \u2013 Below is an example image, every extension will have its unique component name and version.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1163\" height=\"727\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/11\/know-component-name-version-14.webp\" alt=\"Zip file\" class=\"wp-image-312687\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/11\/know-component-name-version-14.webp 1163w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/11\/know-component-name-version-14-300x188.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/11\/know-component-name-version-14-250x156.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/11\/know-component-name-version-14-768x480.webp 768w\" sizes=\"(max-width: 1163px) 100vw, 1163px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>After that, navigate to your Adobe Commerce project directory and update your composer.json file in the following format.<\/p>\n\n\n\n<p><strong>composer require &lt;component-name&gt;:&lt;version&gt;<\/strong><\/p>\n\n\n\n<p>For example, to install version 5.0.0 of this extension you need to run the following command:<\/p>\n\n\n\n<p><strong>composer require webkul\/whatsapp\u200b:5.0.0<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">#3 Enter Access Keys<\/h3>\n\n\n\n<p>Now you will need to enter the&nbsp;<a href=\"https:\/\/devdocs.magento.com\/guides\/v2.3\/install-gde\/prereq\/connect-auth.html\" target=\"_blank\" rel=\"noreferrer noopener\">Access Keys<\/a>&nbsp;that you obtained as explained in the first step #1 Get Access Keys. Wait for Composer to finish updating your project dependencies and make sure there aren\u2019t any errors.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">#4 Run Command<\/h3>\n\n\n\n<p>You need to run the following commands:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><code>php bin\/magento setup:upgrade<\/code><\/li>\n\n\n\n<li><code>php bin\/magento setup:di:compile<\/code><\/li>\n\n\n\n<li><code>php bin\/magento setup:static-content:deploy<\/code><\/li>\n\n\n\n<li><code>php bin\/magento indexer:reindex<\/code><\/li>\n\n\n\n<li><code>php bin\/magento cache:flush<\/code><\/li>\n<\/ul>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\"> Generate Credentials &#8211; Magento 2 WhatsApp Order Notification<\/h3>\n<\/div><\/div>\n\n\n\n<p>The store admin has to first add the products to the app to generate the credentials.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"585\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/add-product-1200x585.png\" alt=\"add-product\" class=\"wp-image-338808\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/add-product-1200x585.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/add-product-300x146.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/add-product-250x122.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/add-product-768x374.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/add-product.png 1276w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>After that, the store admin will also have to make WhatsApp settings and configure the Webhook to use the module functionalities.<\/p>\n\n\n\n<p>For Webhook configurations, the admin has to enter the callback URL and verification token as shown below:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"562\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/webhook-conf-1200x562.png\" alt=\"webhook-conf\" class=\"wp-image-338414\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/webhook-conf-1200x562.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/webhook-conf-300x140.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/webhook-conf-250x117.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/webhook-conf-768x359.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/webhook-conf.png 1278w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Now, the store admin can view the Webhooks and WhatsApp to <strong>My Products <\/strong>section.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"565\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/webhooks-1200x565.png\" alt=\"webhooks\" class=\"wp-image-338359\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/webhooks-1200x565.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/webhooks-300x141.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/webhooks-250x118.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/webhooks-768x361.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/webhooks.png 1277w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>The access token and phone number ID will display on the Meta developers account dashboard as shown in the screenshot. The admin will use these credentials for the general module setup.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"619\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/ss-credentials-1200x619.png\" alt=\"ss-credentials\" class=\"wp-image-338357\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/ss-credentials-1200x619.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/ss-credentials-300x155.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/ss-credentials-250x129.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/ss-credentials-768x396.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/ss-credentials.png 1284w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><strong>Note:<\/strong><\/p>\n\n\n\n<p>Likewise, the admin can generate a permanent token by following the link mentioned in the <strong>Permanent Token<\/strong> section in the Webhook configurations.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"560\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/permanent-token-1200x560.png\" alt=\"permanent-token\" class=\"wp-image-338827\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/permanent-token-1200x560.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/permanent-token-300x140.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/permanent-token-250x117.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/permanent-token-768x359.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/permanent-token.png 1285w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Admin Configuration- Magento 2 WhatsApp Order Notification<\/h3>\n<\/div><\/div>\n\n\n\n<p>After that, the admin will make the following general module settings:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"616\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/M2-whatsapp--1200x616.png\" alt=\"M2-whatsapp-\" class=\"wp-image-338302\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/M2-whatsapp--1200x616.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/M2-whatsapp--300x154.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/M2-whatsapp--250x128.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/M2-whatsapp--768x394.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/M2-whatsapp-.png 1263w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><strong>WhatsApp General Setting:<\/strong><\/p>\n\n\n\n<p><strong>Token-<\/strong> The admin will enter the token here.<\/p>\n\n\n\n<p><strong>Phone No ID-<\/strong> Now, the admin will enter the phone number id.<\/p>\n\n\n\n<p>Also, if you want to provide OTP authentication before a customer logs in or signs up in your store then check the <a href=\"https:\/\/webkul.com\/blog\/magento2-firebase-otp-login-documentation\/\" target=\"_blank\" rel=\"noreferrer noopener\">Magento 2 Firebase OTP Login<\/a> extension for the Magento 2 store.<\/p>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Template Settings- Magento 2 WhatsApp Order Notification<\/h3>\n<\/div><\/div>\n\n\n\n<p>In the Meta developers account, the store admin will follow the below steps for notification template settings:<\/p>\n\n\n\n<p>Firstly, the admin will have to navigate as shown the below screenshot-<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"527\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/temp-set-1-1200x527.png\" alt=\"temp-set-1\" class=\"wp-image-339308\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/temp-set-1-1200x527.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/temp-set-1-300x132.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/temp-set-1-250x110.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/temp-set-1-768x338.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/temp-set-1.png 1272w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>For the Order placement, the admin will have to enter the greetings or Hi. The main message will be in the body section. Now enter the small message in the footer section.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"565\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/Temp-set-2-1200x565.png\" alt=\"Temp-set-2\" class=\"wp-image-339311\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/Temp-set-2-1200x565.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/Temp-set-2-300x141.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/Temp-set-2-250x118.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/Temp-set-2-768x362.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/Temp-set-2.png 1281w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Similar steps will be followed by the store admin for order status updates-<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"514\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/temp-set-3-1200x514.png\" alt=\"temp-set-3\" class=\"wp-image-339312\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/temp-set-3-1200x514.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/temp-set-3-300x129.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/temp-set-3-250x107.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/temp-set-3-768x329.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/temp-set-3.png 1258w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>The admin will configure the template settings as per the developers account format:<\/p>\n\n\n\n<p><strong>WhatsApp Order Settings<\/strong>:<\/p>\n\n\n\n<p><strong>Status-<\/strong> The WhatsApp order status must be enabled to send the notification alert.<\/p>\n\n\n\n<p><strong>Order Place Template<\/strong>&#8211; Enter the template name for order placement.<\/p>\n\n\n\n<p><strong>Order Status Template-<\/strong> Now, enter the template name for the order status update.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"620\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/Whatsapp-template-setting--1200x620.png\" alt=\"Whatsapp-template-setting-\" class=\"wp-image-339304\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/Whatsapp-template-setting--1200x620.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/Whatsapp-template-setting--300x155.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/Whatsapp-template-setting--250x129.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/Whatsapp-template-setting--768x397.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/Whatsapp-template-setting-.png 1293w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><strong>Note:<\/strong> The admin will have to fill in the same details as shown in the images.<\/p>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\"> Workflow- Magento 2 WhatsApp Order Notification<\/h3>\n<\/div><\/div>\n\n\n\n<p>Whenever the customer adds a product to the cart and proceeds to checkout the customer will receive a notification after placing the order.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"619\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/front-end-1200x619.png\" alt=\"front-end\" class=\"wp-image-338307\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/front-end-1200x619.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/front-end-300x155.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/front-end-250x129.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/front-end-768x396.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/front-end.png 1281w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>The order placement success notification will display to the customer with the order id.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"800\" height=\"400\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/blog_2.png\" alt=\"blog_2\" class=\"wp-image-338833\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/blog_2.png 800w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/blog_2-300x150.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/blog_2-250x125.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/blog_2-768x384.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>The order confirmation message alert will display to the customer on their WhatsApp as well.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"589\" height=\"1024\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/blog-order-placed-589x1024.png\" alt=\"blog-order-placed\" class=\"wp-image-340827\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/blog-order-placed-589x1024.png 589w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/blog-order-placed-173x300.png 173w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/blog-order-placed-143x249.png 143w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/blog-order-placed.png 697w\" sizes=\"(max-width: 589px) 100vw, 589px\" loading=\"lazy\" \/><\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n<p>When the admin puts the order status on hold from their end for that particular order. The order status changes to <strong>On Hold<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"546\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/order-hold-2-1200x546.png\" alt=\"order-hold-2\" class=\"wp-image-338428\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/order-hold-2-1200x546.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/order-hold-2-300x137.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/order-hold-2-250x114.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/order-hold-2-768x350.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/order-hold-2.png 1274w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Likewise, the buyer will receive a notification for the order status update for hold.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"589\" height=\"1024\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/blog-order-hold-589x1024.png\" alt=\"blog-order-hold\" class=\"wp-image-340829\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/blog-order-hold-589x1024.png 589w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/blog-order-hold-173x300.png 173w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/blog-order-hold-143x249.png 143w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/blog-order-hold.png 697w\" sizes=\"(max-width: 589px) 100vw, 589px\" loading=\"lazy\" \/><\/figure>\n<\/div>\n\n\n<p>If the order has been delivered, the admin will change the order status to <strong>complete<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" width=\"1200\" height=\"590\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/order-complete-1200x590.png\" alt=\"order-complete\" class=\"wp-image-338427\" style=\"width:820px;height:403px\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/order-complete-1200x590.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/order-complete-300x148.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/order-complete-250x123.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/order-complete-768x378.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/order-complete.png 1275w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>The buyer will receive a notification for the order delivery as shown below:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"589\" height=\"1024\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/blog-order-delivered-589x1024.png\" alt=\"blog-order-delivered\" class=\"wp-image-340830\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/blog-order-delivered-589x1024.png 589w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/blog-order-delivered-173x300.png 173w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/blog-order-delivered-143x249.png 143w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/06\/blog-order-delivered.png 697w\" sizes=\"(max-width: 589px) 100vw, 589px\" loading=\"lazy\" \/><\/figure>\n<\/div>\n\n\n<p>That&#8217;s all about <strong>Magento 2 WhatsApp Order Notification<\/strong> module. However, if you still have any questions regarding the&nbsp;<a href=\"https:\/\/store.webkul.com\/Magento-2.html\">Magento 2 extensions&nbsp;<\/a>please create a support ticket by clicking&nbsp;<a href=\"https:\/\/webkul.uvdesk.com\/en\/\">Webkul Support System&nbsp;<\/a>or send an email to&nbsp;<a href=\"mailto:support@webkul.com\">support@webkul.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Magento 2 WhatsApp Order Notification module allows the admin to offer the functionality to get notified through WhatsApp. The customer will receive a message for the order confirmation and order status update on their WhatsApp number. Now the store owners can add the most prominent messaging service to their store with the help of this <a href=\"https:\/\/webkul.com\/blog\/magento-2-whatsapp-order-notification\/\">[&#8230;]<\/a><\/p>\n","protected":false},"author":351,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-338194","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Guide for Magento 2 WhatsApp Order Notification<\/title>\n<meta name=\"description\" content=\"Magento 2 WhatsApp Order Notification allows the business merchants to send the notification alert on their WhatsApp.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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