The business merchants can now restrict the purchase of a customer based on excessive returns, poor ratings, bad feedback, bad purchase history, etc.<\/p>\n\n\n\n
The store merchants can provide reviews and feedback for the customers based on the purchase. They can even block or unblock the purchase of a customer.<\/p>\n\n\n\n
Note:<\/strong> The module works only for registered users. It will not work for guest users.<\/p>\n\n\n\n Check a brief overview of the plugin – <\/p>\n\n\n\n The installation is quite simple just like the standard Magento 2 extensions<\/a>.<\/p>\n\n\n\n Firstly, you need to log in to Webkul Store, go to My Account<\/strong>>My Purchased Products<\/strong> section, verify and then download and extract the contents of this zip folder on the system.<\/p>\n\n\n\n Once the module zip is extracted, follow path src>app<\/strong> and then copy the app<\/strong> folder into the Adobe Commerce<\/strong> Cloud root<\/strong> directory on the server as shown below:<\/p>\n\n\n\n After uploading the module folder, you need to run the following commands in the Magento 2 root directory:<\/p>\n\n\n\n The admin can configure the general module settings as shown below in the screenshot:<\/p>\n\n\n\n Display Ratings On Customer-<\/strong> The store admin can set the ratings whether he wants to display them on the customer profile or not.<\/p>\n\n\n\n Admin Email-id- <\/strong>Here, the store admin will enter the email address used in the email template and the places where the admin email is required. <\/p>\n\n\n\n Blocked Purchased Comment-<\/strong> The blocked purchase comment will be entered by the admin that will display in place of add to cart <\/strong>for blocked customers.<\/p>\n\n\n\n Duration Between Unblock Request-<\/strong> Enter the time in days which will display at the customer end from creating another unblock request.<\/p>\n\n\n\n Auto Block Customer Purchase-<\/strong> The store admin can enable the Autoblock customer purchase <\/strong>for the customer in case of poor ratings. <\/strong>That will restrict the customer from further purchases. <\/p>\n\n\n\n Average Rating-<\/strong> The admin can set the average rating for auto-block. The customer will be auto blocked If the average rating goes below.<\/p>\n\n\n\n Auto Unblock Customer Purchase-<\/strong> The store owner can set auto to unblock for the customer purchase and the customer will be eligible for further purchase after some time.<\/p>\n\n\n\n Initial Auto-Unblock-<\/strong> Here, the store owner can mention the duration in days after which the customer purchase will automatically unblock.<\/p>\n\n\n\n Incremental Auto-Unblock-<\/strong> From here, the store admin can select Yes<\/strong> if he wants to set the incremental auto-unblock.<\/p>\n\n\n\n Incremental Unblock Duration-<\/strong> Enter the duration of incremental unblock.<\/p>\n\n\n\n Unblock Purchase Mail to Customer-<\/strong> The store owner can configure the email for unblocking purchase mail for the customer.<\/p>\n\n\n\n Block Purchase Mail to Customer-<\/strong> The customer will receive an email whenever the admin blocks the purchase.<\/p>\n\n\n\n Request for Purchase Unblock Mail to Admin-<\/strong> The admin will receive an email if the customer’s request for the purchase unblocks.<\/p>\n\n\n\n Request Denied Mail to Customer-<\/strong> The customer will receive an email if the admin denies the unblock request.<\/p>\n\n\n\n The store owner can set the email template from Marketing>Email Template> Add New Template<\/strong> as shown in the screenshot.<\/p>\n\n\n\n Now by navigating through Customer Profile>Customer Ratings<\/strong> the store admin view, and set the customer ratings.<\/p>\n\n\n\n Here, the records for ratings will display to the store admin with rating, customer name, purchase status, blocked times, and last blocked to date.<\/p>\n\n\n\n When the admin clicks on the customer name, the customer information page will appear. The store owner can manage the ratings and Purchase block, and unblock from here.<\/p>\n\n\n\n The average rating and order rating history will also display here.<\/p>\n\n\n\n To block a customer’s purchase, the admin will click on the Block Purchase button present at the top in the Ratings<\/strong> option.<\/p>\n\n\n\n A page will appear as shown in the below image:<\/p>\n\n\n\n Furthermore, the admin has to fill in the block details. Here, the admin will select the reason for blocking the customer.<\/p>\n\n\n\n After that, the admin can also add a note and then click on the Save <\/strong>button. <\/p>\n\n\n\n The customer will receive an email whenever the admin blocks the purchase.<\/p>\n\n\n\n When the customer’s purchase is blocked the customer will not be able to purchase from the store.<\/p>\n\n\n\n Similarly, The admin can provide a rating to the customer by clicking on Add Rating<\/strong> button present in the Rating option in customer information.<\/p>\n\n\n\n A page will open to fill in the rating details. The admin has to select the ratings, order id, add a summary and description. <\/p>\n\n\n\n Furthermore, The unblock requests will display to the admin in the Unblock Requests <\/strong>option in the Customer Profile. <\/p>\n\n\n\n The customer name, unblock note, request date and action will display here. <\/p>\n\n\n\n Moreover, the admin can unblock the purchase of a customer from Ratings <\/strong>option present in the customer information.<\/p>\n\n\n\n The admin can view, unblock or deny the user request by clicking on the View<\/strong> button present in the Unblock Request section.<\/p>\n\n\n\n The order rating history, previous blocks, customer account information, unblock notes will display on this page. At the top-right two buttons Accept Request and Deny will be visible to the admin. <\/p>\n\n\n\n The admin can accept the unblock or deny the request of the customer as per the previous block and order history.<\/p>\n\n\n\n The customer will receive an email if the store admin accepts the unblock request as shown below:<\/p>\n\n\n\n Likewise, the customer will receive an email when the store admin will deny the customer’s request.<\/p>\n\n\n\n In the customer’s profile, the customer will navigate through the My Account>My Rating<\/strong> section.<\/p>\n\n\n\n The users can view their average profile rating in the My Ratings <\/strong>option. Here a note will display below average profile rating. <\/p>\n\n\n\n Right below the note, a button for request unblock will display to the user. The users can request the admin to unblock their purchase by clicking on this button.<\/p>\n\n\n\n When the customer clicks on the button to request, a pop-up to add a note will open. The customer can add a note for the admin to unblock the purchase.<\/p>\n\n\n\n The admin will receive an email for the unblock request as shown in the image:<\/p>\n\n\n\n In case the admin did not approve the purchase unblock request then there a button will appear named Request Denied<\/strong> with a note.<\/p>\n\n\n\n The customer can create another request after the duration set by the admin.<\/p>\n\n\n\n The customer will also not be able to purchase the items added to the wishlist as shown below:<\/p>\n\n\n\n The customers can also view their order rating history option in their profile.<\/p>\n\n\n\n The blocked purchase will reflect in the product category option as shown in the screenshot:<\/p>\n\n\n\n When the customer tries to purchase the item then there is a message for Purchase Blocked <\/strong>will display at the place of add to cart button.<\/p>\n\n\n\n Note:<\/strong> If there is any previously added item in the cart and the customer’s purchase is blocked then the customer will not be able to purchase it when he proceeds to checkout.<\/p>\n\n\n\n That\u2019s all in Blacklist Customer for Magento 2<\/strong><\/strong><\/strong>. Still, have any issues, feel free to add a ticket and let us know your views at webkul.uvdesk.com<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"Features<\/h2>\n<\/div><\/div>\n\n\n\n
\n
Install Extension from Webkul Store<\/h3>\n<\/div><\/div>\n\n\n\n
#1 Download Module<\/h3>\n\n\n\n
#2 Upload Folder<\/h3>\n\n\n\n
![\"image-2\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/08\/image-2-1200x379.png\")
<\/figure>\n\n\n\n#3 Run Commands<\/h3>\n\n\n\n
\n
php bin\/magento setup:upgrade<\/code><\/li>\n\n\n\nphp bin\/magento setup:di:compile<\/code><\/li>\n\n\n\nphp bin\/magento setup:static-content:deploy<\/code><\/li>\n\n\n\nphp bin\/magento indexer:reindex<\/code><\/li>\n\n\n\nphp bin\/magento cache:flush<\/code><\/li>\n<\/ul>\n\n\n\nAdmin Configuration – Blacklist Customer for Magento 2<\/h3>\n<\/div><\/div>\n\n\n\n
General Settings<\/h3>\n\n\n\n
![\"M2-Customer-profile-1\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/03\/M2-Customer-profile-1-1200x518.png\")
<\/figure>\n\n\n\n![\"m2-customer-profile-1.1\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/03\/m2-customer-profile-1.1-1200x521.png\")
<\/figure>\n\n\n\nCustomer Profile Transactional Emails<\/h3>\n\n\n\n
![\"m2-customer-profile-1.2\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/03\/m2-customer-profile-1.2-1200x517.png\")
<\/figure>\n\n\n\n![\"email-template\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/03\/email-template-1200x522.png\")
<\/figure>\n\n\n\n![\"M2-Customer-Profile\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/03\/M2-Customer-Profile-1200x521.png\")
<\/figure>\n\n\n\n![\"m2-customer-profile-4\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/03\/m2-customer-profile-4-1200x468.png\")
<\/figure>\n\n\n\nBlock Customer Purchase<\/h3>\n\n\n\n
![\"c2-1\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/c2-1-1200x609.png\")
<\/figure>\n\n\n\n![\"m2-customer-profile-6\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/03\/m2-customer-profile-6-1200x524.png\")
<\/figure>\n\n\n\n![\"m2-customer-profile-15\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/03\/m2-customer-profile-15-1200x514.png\")
<\/figure>\n\n\n\n![\"m2-customer-profile-7\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/03\/m2-customer-profile-7.png\")
<\/figure>\n\n\n\n![\"email-purchase-block\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/03\/email-purchase-block-1200x368.png\")
<\/figure>\n\n\n\nAdd Customer Rating<\/h3>\n\n\n\n
![\"Order-rating-addition-Magento](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/03\/Order-rating-addition.png\")
<\/figure>\n\n\n\n![\"m2-customer-profile-3\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/03\/m2-customer-profile-3-1200x516.png\")
<\/figure>\n\n\n\n![\"c2\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/c2-1200x609.png\")
<\/figure>\n\n\n\n![\"m2-customer-profile-2-1\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/03\/m2-customer-profile-2-1-1200x512.png\")
<\/figure>\n\n\n\n![\"m2-customer-profile-3-1\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/03\/m2-customer-profile-3-1-1200x519.png\")
<\/figure>\n\n\n\n![\"email-purchase](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/03\/email-unblock-req-1200x364.png\")
<\/figure>\n\n\n\n![\"email-req-denied\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/03\/email-req-denied-1200x365.png\")
<\/figure>\n\n\n\nCustomer Profile View When Purchase Blocked<\/h3>\n<\/div><\/div>\n\n\n\n
![\"m2-customer-profile-10\"](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/03\/m2-customer-profile-10-1200x506.png\")
<\/figure>\n\n\n\n![\"Customer-profile-rating-Blacklist](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/03\/Customer-profile-rating.png\")
<\/figure>\n\n\n\n![\"Unblock](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/03\/devmage.com_11299_customerprofile_index_index_sumit-1.png\")
<\/figure>\n\n\n\n![\"admin-unblock-req-new-Blacklist](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/03\/admin-unblock-req-new-1200x372.png\")
<\/figure>\n\n\n\n![\"m2-customer-profile-14-Blacklist](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/03\/m2-customer-profile-14-1200x514.png\")
<\/figure>\n\n\n\n![\"m2-customer-profile-13-Blacklist](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/03\/m2-customer-profile-13-1200x523.png\")
<\/figure>\n\n\n\n![\"m2-customer-profile-11Blacklist](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/03\/m2-customer-profile-11-1200x516.png\")
<\/figure>\n\n\n\nFront-End View – Blacklist Customer for Magento 2<\/h3>\n<\/div><\/div>\n\n\n\n
![\"Block-purchase-on-category-Blacklist](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/03\/Block-purchase-on-category.png\")
<\/figure>\n\n\n\n![\"Block-purchase-on-product-Blacklist](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/03\/Block-purchase-on-product-569x1024.png\")
<\/figure>\n\n\n\n![\"m2-customer-profile-12-Blacklist](\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/03\/m2-customer-profile-12-1200x518.png\")
<\/figure>\n\n\n\n