{"id":31571,"date":"2015-10-13T10:05:35","date_gmt":"2015-10-13T10:05:35","guid":{"rendered":"http:\/\/webkul.com\/blog\/?p=31571"},"modified":"2022-08-04T07:14:04","modified_gmt":"2022-08-04T07:14:04","slug":"odoo-pos-loyalty-management","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/odoo-pos-loyalty-management\/","title":{"rendered":"User Guide for Odoo POS Loyalty &#038; Rewards Program"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">INTRODUCTION<\/h3>\n\n\n\n<p>Customer retention is one of the most important prospects for any business. However, retaining a customer is a big challenge in today\u2019s competitive market. The stores introduce Loyalty programs with a view to retaining customers by offering discounts.<\/p>\n\n\n\n<p>A loyalty program is designed to provide certain rewards to the customers for their purchases. The rewards often in terms of points can be redeemed on a subsequent purchase. Thus, encouraging the customers to come back.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Odoo POS Loyalty &amp; Rewards Program module allows you to run a loyalty program in your store with the POS. You can give value or rewards in the form of loyalty points to your valuable customers on the basis of their purchase amount. The customers can redeem the earned loyalty points for real money in the Odoo POS.<\/p>\n\n\n\n<p>The Odoo admin can define the rules for earning loyalty points and redeeming them in the Odoo backend.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">FEATURES<\/h3>\n\n\n\n<p>Let&#8217;s check out the features of Odoo POS Loyalty &amp; Rewards Program:<\/p>\n\n\n\n<p>1. The module allows the Odoo admin to set up a loyalty program in the Odoo POS.<\/p>\n\n\n\n<p>2. Purchases made in the Odoo POS provide loyalty reward points to the customers which are saved in their account.<\/p>\n\n\n\n<p>3. The Odoo admin can set the rules for the customers to earn loyalty points based on Purchase Amount or Product categories in the Odoo POS.<\/p>\n\n\n\n<p>4. The admin can set a minimum Purchase Amount for the customer to earn the loyalty points.<\/p>\n\n\n\n<p>5. Earned loyalty points get accumulated in the customers\u2019 account to be redeemed later.<\/p>\n\n\n\n<p>6. The total points earned in an order gets displayed in the Odoo POS receipt.<\/p>\n\n\n\n<p>7. The history of loyalty reward points redemption by every customer can be seen in the Odoo backend.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">INSTALLATION<\/h3>\n\n\n\n<p>1.) Once you purchase the App from Webkul store, you will receive the link to download the zip file of the module.<\/p>\n\n\n\n<p>2.) Extract the file on your system after the download finishes. You will be able to see a folder named- <strong>\u2018pos_loyalty_management\u2019.<\/strong><\/p>\n\n\n\n<p>3.) Copy and paste this folder inside your Odoo Add-Ons path.<\/p>\n\n\n\n<p>4.) Now, open the Odoo App and click on the Settings menu. Here, <strong>click on Activate the Developer Mode.<\/strong><\/p>\n\n\n\n<p>5.) Then, open on Apps menu and click on <strong>\u2018Update Modules List\u2019.<\/strong><\/p>\n\n\n\n<p>6.) In the search bar, remove all the filters and search <strong>\u2018pos_loyalty_management\u2019.<\/strong><\/p>\n\n\n\n<p>7.) You will be able to see the module in the search result. Click on <strong>\u2018Install\u2019<\/strong> to install it.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">WORKFLOW<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\"><strong><span style=\"text-decoration: underline;\"><em>Backend<\/em><\/span><\/strong><\/h4>\n\n\n\n<p>1. Log in to your Odoo database, &amp; navigate to Point Of Sale application.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-6.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"1200\" height=\"617\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-6-1200x617.png\" alt=\"Login to the Odoo database in Odoo POS Loyalty &amp; Rewards Program.\" class=\"wp-image-291159\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-6-1200x617.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-6-300x154.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-6-250x129.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-6-768x395.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-6.png 1299w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/a><\/figure>\n\n\n\n<p>2. Navigate through Point Of Sale &gt;&gt; Configuration &gt;&gt; Loyalty Rules.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-5.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"1200\" height=\"617\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-5-1200x617.png\" alt=\"Navigate to Loyalty points rules in Odoo POS Loyalty &amp; Rewards Program.\" class=\"wp-image-291158\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-5-1200x617.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-5-300x154.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-5-250x129.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-5-768x395.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-5.png 1299w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/a><\/figure>\n\n\n\n<p>3. Here click on <strong>\u2018Create\u2019 <\/strong>button.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-4.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"1200\" height=\"616\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-4-1200x616.png\" alt=\"Create a loyalty program via Odoo POS Loyalty &amp; Rewards Program\" class=\"wp-image-291157\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-4-1200x616.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-4-300x154.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-4-250x128.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-4-768x394.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-4.png 1299w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/a><\/figure>\n\n\n\n<p>4. Now, while configuring a loyalty rule\/program,&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>You can select the redemption type: <strong>\u2018<\/strong>Partially Redeem<strong>\u2019 or, \u2018<\/strong>Fully Redeem<strong>\u2019.<\/strong><\/li><li>Can set a start &amp; end date for this loyalty program.<\/li><li>Here, you can set the minimum points for redemption.<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-3.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"1200\" height=\"617\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-3-1200x617.png\" alt=\"Here's the configuration of Odoo POS Loyalty &amp; Rewards Program.\" class=\"wp-image-291156\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-3-1200x617.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-3-300x154.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-3-250x128.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-3-768x395.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-3.png 1298w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/a><\/figure>\n\n\n\n<p>5. Under the <strong>\u2018<\/strong>Points Calculation<strong>\u2019 <\/strong>tab, you can select the basis of points count:<\/p>\n\n\n\n<p>If you select the <strong>\u2018<\/strong>Purchase Amount<strong>\u2019 <\/strong>you can set minimum purchase amount, can set the calculation of loyalty points.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-2.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"1200\" height=\"615\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-2-1200x615.png\" alt=\"Set the basis of the loyalty points calculation in Odoo POS Loyalty &amp; Rewards Program.\" class=\"wp-image-291155\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-2-1200x615.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-2-300x154.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-2-250x128.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-2-768x393.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-2.png 1298w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/a><\/figure>\n\n\n\n<p>6. Here, if you select the points calculation on the basis of <strong>\u2018POS Product Categories\u2019 <\/strong>Then you can add the categories and set loyalty points. This way, the customers can earn loyalty points if they purchase from the selected categories.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-1.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"1200\" height=\"617\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-1-1200x617.png\" alt=\"Loyalty rules on POS Product Categories in Odoo POS Loyalty &amp; Rewards Program.\" class=\"wp-image-291154\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-1-1200x617.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-1-300x154.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-1-250x128.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-1-768x395.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-1.png 1300w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/a><\/figure>\n\n\n\n<p>7. Now, to configure the redemption calculation, click on the corresponding field tab. Here, you can <strong>\u2018<\/strong>Active<strong>\u2019 <\/strong>the rule, &amp; set the value of loyalty point\/points.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"1200\" height=\"618\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-1200x618.png\" alt=\"Rule for the loyalty points calculation in Odoo POS Loyalty &amp; Rewards Program.\" class=\"wp-image-291153\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-1200x618.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-300x154.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-250x129.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-768x395.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image.png 1298w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/a><\/figure>\n\n\n\n<p>8. Now, you can launch a POS session.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-8.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"1200\" height=\"618\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-8-1200x618.png\" alt=\"Start the POS session to check the functionality of Odoo POS Loyalty &amp; Rewards Program module.\" class=\"wp-image-291161\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-8-1200x618.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-8-300x155.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-8-250x129.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-8-768x396.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-8.png 1299w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/a><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\"><strong><span style=\"text-decoration: underline;\"><em>Front-end<\/em><\/span><\/strong><\/h4>\n\n\n\n<p>9. Here, as you can see, we placed an order, and selected a customer. On this order customer is earning loyalty points.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-7.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"1200\" height=\"616\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-7-1200x616.png\" alt=\"Earning the loyalty points on POS order in Odoo POS Loyalty &amp; Rewards Program.\" class=\"wp-image-291160\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-7-1200x616.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-7-300x154.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-7-250x128.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-7-768x394.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-7.png 1299w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/a><\/figure>\n\n\n\n<p>10. The earned points are also printed on the order receipt.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-9.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"1200\" height=\"618\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-9-1200x618.png\" alt=\"Validated the order in Odoo POS Loyalty &amp; Rewards Program.\" class=\"wp-image-291162\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-9-1200x618.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-9-300x155.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-9-250x129.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-9-768x396.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-9.png 1299w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/a><\/figure>\n\n\n\n<p>11. Here, in the <strong>\u2018<\/strong>Customers List<strong>\u2019<\/strong>, you can see which customer has how many points in their account.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-10.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"1200\" height=\"618\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-10-1200x618.png\" alt=\"The loyalty points information on POS front-end in Odoo POS Loyalty &amp; Rewards Program.\" class=\"wp-image-291163\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-10-1200x618.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-10-300x154.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-10-250x129.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-10-768x395.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-10.png 1298w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/a><\/figure>\n\n\n\n<p>12. This time, the same customer is placing an order, and want to redeem his points partially. So click on the <strong>\u2018<\/strong>Redeem<strong>\u2019 <\/strong>button.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"617\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-13-1200x617.png\" alt=\"Select customer to redeem the loyalty points.\" class=\"wp-image-291167\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-13-1200x617.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-13-300x154.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-13-250x128.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-13-768x395.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-13.png 1300w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>13. Here, his total available points are being shown and the current order\u2019s value is less, so the customer can redeem his loyalty points partially &amp; can use remaining points in future.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"618\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-12-1200x618.png\" alt=\"Redeeming the loyalty points.\" class=\"wp-image-291166\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-12-1200x618.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-12-300x154.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-12-250x129.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-12-768x395.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-12.png 1298w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>14. Look at the order receipt, the order has been paid via loyalty points.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"617\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-11-1200x617.png\" alt=\"POS Order validated by loyalty points.\" class=\"wp-image-291165\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-11-1200x617.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-11-300x154.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-11-250x129.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-11-768x395.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-11.png 1299w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\"><strong><em>Back-end<\/em><\/strong><\/h4>\n\n\n\n<p>15. Navigate to the POS &gt;&gt; orders &gt;&gt; Loyalty history to view the list of transactions.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"615\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-14-1200x615.png\" alt=\"POS loyalty history.\" class=\"wp-image-291168\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-14-1200x615.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-14-300x154.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-14-250x128.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-14-768x394.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-14.png 1299w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>18.Now, go to the customer and open any custom template. You can see the current loyalty points in the respective customer\u2019s account. in the respective customer\u2019s account.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"618\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-15-1200x618.png\" alt=\"Navigate to the customers. \" class=\"wp-image-291169\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-15-1200x618.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-15-300x154.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-15-250x129.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-15-768x395.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-15.png 1298w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>19. Here you can see the available points in a customer\u2019s account.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"614\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-16-1200x614.png\" alt=\"The available loyalty points are there in customer's account.\" class=\"wp-image-291170\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-16-1200x614.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-16-300x154.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-16-250x128.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-16-768x393.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/06\/image-16.png 1297w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><strong><em>Also Read The User Guides For The Other Modules<\/em><\/strong><\/p>\n\n\n\n<p><strong><em><a href=\"https:\/\/webkul.com\/blog\/odoo-restrict-user-to-default-pos\/\" target=\"_blank\" rel=\"noreferrer noopener\">Odoo Restrict User To Default POS<\/a><\/em><\/strong><\/p>\n\n\n\n<p><strong><em><a href=\"https:\/\/webkul.com\/blog\/odoo-pos-sales-commission\/\" target=\"_blank\" rel=\"noreferrer noopener\">Odoo POS Sales Commission<\/a><\/em><\/strong><\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">NEED HELP?<\/h3>\n\n\n\n<p>Was this guide helpful? Please share your feedback in the comments below.<\/p>\n\n\n\n<p>If you have any issues\/queries regarding the module please raise a ticket at<\/p>\n\n\n\n<p><a href=\"https:\/\/webkul.uvdesk.com\/en\/customer\/create-ticket\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/webkul.uvdesk.com\/en\/customer\/create-ticket\/<\/a><\/p>\n\n\n\n<p>For any doubt contact us at support@webkul.com.<\/p>\n\n\n\n<p>Thanks for reading!!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>INTRODUCTION Customer retention is one of the most important prospects for any business. However, retaining a customer is a big challenge in today\u2019s competitive market. The stores introduce Loyalty programs with a view to retaining customers by offering discounts. A loyalty program is designed to provide certain rewards to the customers for their purchases. The <a href=\"https:\/\/webkul.com\/blog\/odoo-pos-loyalty-management\/\">[&#8230;]<\/a><\/p>\n","protected":false},"author":383,"featured_media":32112,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2007,2008],"tags":[2095,2094,1267,5025,2093,2096],"class_list":["post-31571","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-odoo","category-point-of-sale-odoo","tag-customer-loyalty-points","tag-loyalty-rewards","tag-odoo","tag-odoo-pos","tag-odoo-pos-loyalty-management","tag-pos-customer-purchase-rewards"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>User Guide for Odoo POS Loyalty &amp; Rewards Program - Webkul<\/title>\n<meta name=\"description\" content=\"Odoo POS Loyalty &amp; Rewards Program allows you to manage and give value or rewards in the form of loyalty points to your valuable customers.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/webkul.com\/blog\/odoo-pos-loyalty-management\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"User Guide for Odoo POS Loyalty &amp; Rewards Program - Webkul\" \/>\n<meta property=\"og:description\" content=\"Odoo POS Loyalty &amp; Rewards Program allows you to manage and give value or rewards in the form of loyalty points to your valuable customers.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/webkul.com\/blog\/odoo-pos-loyalty-management\/\" \/>\n<meta property=\"og:site_name\" content=\"Webkul Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/webkul\/\" \/>\n<meta property=\"article:published_time\" content=\"2015-10-13T10:05:35+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-08-04T07:14:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2015\/10\/OpenERP-POS-Loyalty-Management-Blog-Post-Banner.png\" \/>\n\t<meta property=\"og:image:width\" content=\"825\" \/>\n\t<meta property=\"og:image:height\" content=\"260\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Mohd. 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