{"id":309377,"date":"2021-10-18T12:33:21","date_gmt":"2021-10-18T12:33:21","guid":{"rendered":"https:\/\/webkul.com\/blog\/?p=309377"},"modified":"2025-10-15T10:57:57","modified_gmt":"2025-10-15T10:57:57","slug":"prestashop-warranty-management-warranty-support-user-guide","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/prestashop-warranty-management-warranty-support-user-guide\/","title":{"rendered":"PrestaShop Warranty Management | Warranty Support {User Guide}"},"content":{"rendered":"\n<p><strong><a href=\"https:\/\/store.webkul.com\/prestashop-warranty-management-warranty-support.html\">PrestaShop Warranty Management<\/a><\/strong> module helps shop owners to offer a warranty on the products of the store. There are basically three types of warranties that a shop owner can choose to offer customers.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>General Warranty:<\/strong> It is the warranty that a shop owner can offer to customers directly on buying the product at no extra cost.<\/li>\n\n\n\n<li><strong>Extended Warranty:<\/strong> It&#8217;s the type of warranty a shop owner can offer customers to buy along with the product at some extra cost.<\/li>\n\n\n\n<li><strong>Manual Warranty:<\/strong> It is the type of warranty that a customer can add manually using the warranty serial number.<\/li>\n<\/ul>\n\n\n\n<p>After buying the product either with a general or extended warranty, the warranty becomes active only after the order reaches the configured order state.<\/p>\n\n\n\n<p>In the case of a manual warranty, it becomes active just after the customer adds it.<\/p>\n\n\n\n<p>The warranty card available for each kind of variety also becomes available to download only after the order reaches the configured order state.<\/p>\n\n\n\n<p>Also note that in the case of a manual warranty, the time period of the warranty is the same as the general warranty.<\/p>\n\n\n\n<p><strong>Note:<\/strong> <strong>Prestashop Warranty Management\u00a0module is compatible with the multi-store feature and product combination page V2.<\/strong><\/p>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Features of the PrestaShop Warranty Management module<\/h3>\n<\/div><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Offer warranty on the products to your customers.<\/li>\n\n\n\n<li>Provide general warranty i.e. along with the product for a certain time period at no extra cost.<\/li>\n\n\n\n<li>Offer extended warranty to buy along with the product for a certain time period at some extra cost.<\/li>\n\n\n\n<li>Allow extended warranty on previous orders.<\/li>\n\n\n\n<li>Also, choose to offer some discount in the price of extended warranty too.<\/li>\n\n\n\n<li>Let customers add the warranty of their already bought product manually.<\/li>\n\n\n\n<li>Provide them with the product warranty serial number in order to add the warranty manually.<\/li>\n\n\n\n<li>Assign general and extended warranty to bulk products via CSV file.<\/li>\n\n\n\n<li>Add serial keys to multiple products and combinations at a time via CSV file.<\/li>\n\n\n\n<li>Add prefix for the warranty ID of the various warranty types like general, extended &amp; manual.<\/li>\n\n\n\n<li>Set the order status after which you want to activate the warranty of products.<\/li>\n\n\n\n<li>Choose to customize the content of the warranty card.<\/li>\n\n\n\n<li>The time period of the general warranty of the product is visible on the product page.<\/li>\n\n\n\n<li>Set the time period of extended warranty.<\/li>\n\n\n\n<li>Send email notification to customer for warranty creation, activation, and expiration.<\/li>\n\n\n\n<li>Also, the customers can add the manual warranty only if the general warranty is active on the product.<\/li>\n\n\n\n<li>A list of all the warranty products &amp; types of their warranty is available to the customers.<\/li>\n\n\n\n<li>A list of all the warranty products, the type of the warranty &amp; the customer who bought is available to the admin too.<\/li>\n\n\n\n<li>Show QR code on warranty card.<\/li>\n\n\n\n<li>Show signature on warranty card.<\/li>\n\n\n\n<li>Add Cron to send email on expiry and start of warranty.<\/li>\n\n\n\n<li>View and download the PDF warranty card from Order detail page.<\/li>\n\n\n\n<li>Choose to extend the warranty of previous orders from product page.<\/li>\n\n\n\n<li>Extend the warranty of product from the order detail page in back office.<\/li>\n<\/ul>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">How to install the PrestaShop Warranty Management module<\/h3>\n<\/div><\/div>\n\n\n\n<ul id=\"block-a6c7d627-7fce-4539-898f-58ebede71f91\" class=\"wp-block-list\">\n<li>Firstly, go to the module manager in back office and click on \u2018upload a module\u2019.<\/li>\n\n\n\n<li>After that, drag and drop the module file or select the file from the system.<\/li>\n\n\n\n<li>In this way, the module installation will be successful.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\" id=\"block-0ce5ac18-2129-4131-aa4e-56e378b74636\"><img decoding=\"async\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/10\/1-5-1200x334.png\" alt=\"Click to upload PrestaShop Warranty Management module\" loading=\"lazy\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image\" id=\"block-e358163f-eea4-416e-bfcd-8df7460a196b\"><img decoding=\"async\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/10\/2-3-1200x424.png\" alt=\"Drop or select PrestaShop Warranty Management file\" loading=\"lazy\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image\" id=\"block-229a570b-aced-4004-af41-661b74a16752\"><img decoding=\"async\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/10\/3-2-1200x391.png\" alt=\"PrestaShop Warranty Management module installed on prestashop\" loading=\"lazy\" \/><\/figure>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Custom Hook Information<\/h3>\n<\/div><\/div>\n\n\n\n<p>If \u2018new product page\u2019 is enabled, then add the following hook.<\/p>\n\n\n\n<pre class=\"wp-block-preformatted\">{{ renderhook('displayWkAdminProductsCombinationBottom', { 'wkData': combinationForm }) }}<\/pre>\n\n\n\n<p><strong>Path:<\/strong><\/p>\n\n\n\n<p>on&nbsp;<strong>src\/PrestaShopBundle\/Resources\/views\/Admin\/Sell\/Catalog\/Product\/Combination\/edit.html.twig<\/strong>&nbsp;file.<\/p>\n\n\n\n<p><strong>Place: <\/strong><\/p>\n\n\n\n<p><strong>If PrestaShop 8.x.x:<\/strong> Line 37 under the {% block content %} block and just before {% endblock %}.<\/p>\n\n\n\n<p><strong>If PrestaShop 1.7.8.x:<\/strong> Line 50 under the {% block content %} block and before the closing {% endblock %}.<\/p>\n\n\n\n<p><strong>Note: There is no need to add a hook in case you are not using new product page V2.<\/strong><\/p>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">PrestaShop Warranty Management Configuration<\/h3>\n<\/div><\/div>\n\n\n\n<p>After the successful installation of the module, you need to configure it.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">General Settings<\/h4>\n\n\n\n<p>In the General configuration settings, there are multiple options. So. let\u2019s just see each of the options one by one.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Order Status:<\/strong>&nbsp;Add order status on which you want your customers to get their warranty active.<\/li>\n\n\n\n<li><strong>Show register product warranty to customer:<\/strong>&nbsp;Enable this option if you want to show the warranty registration form on the front end.<\/li>\n\n\n\n<li><strong>Allow extended warranty on previous order&#8217;s:<\/strong> Enable the option to all extended warranty on previous orders.<\/li>\n\n\n\n<li><strong>Warranty Prefix:<\/strong>&nbsp;Enter the prefix for the warranty ID of general warranty.<\/li>\n\n\n\n<li><strong>Extended Warranty Prefix:<\/strong>&nbsp;Enter the prefix for the warranty ID of the extended warranty.<\/li>\n\n\n\n<li><strong>Manual Warranty Prefix:<\/strong>&nbsp;Enter the prefix for the warranty ID of manual warranty.<\/li>\n\n\n\n<li><strong>Signature:<\/strong>&nbsp;Add signature to show it on the warranty cards.<\/li>\n\n\n\n<li><strong>Write warranty terms and conditions:<\/strong>&nbsp;Choose to display terms and conditions on warranty cards.<\/li>\n\n\n\n<li><strong>Terms &amp; Conditions:&nbsp;<\/strong>Write your terms and conditions.<\/li>\n\n\n\n<li><strong>PDF Template:<\/strong>&nbsp;View the preview of the warranty card &amp; choose to customize the content.<\/li>\n\n\n\n<li><strong>CRON:<\/strong>&nbsp;Add cron to send email automatically to customers regarding the activation and deactivation of the warranty.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/storecdn.webkul.com\/showcase\/590\/1739191468.png\" alt=\"general settings\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><strong>CMS page for terms and condition<\/strong><\/p>\n\n\n\n<p>Select CMS page that you want to display as terms and conditions in the warranty.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/storecdn.webkul.com\/showcase\/590\/1739791653.png\" alt=\"general settings\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">QR Setting<\/h4>\n\n\n\n<p>This section is added to give an option to admin to display the QR code on the warranty cards. <\/p>\n\n\n\n<p>If the admin choose to show QR code, then further settings need to be configured like height and width of the code etc.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/storecdn.webkul.com\/showcase\/590\/1739192146.png\" alt=\"qr settings\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Warranty Import<\/h4>\n\n\n\n<p>Under Warranty Import tab, you can upload a CSV file to add warranty on multiple products at once.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/storecdn.webkul.com\/showcase\/590\/1739192800.png\" alt=\"Warranty Import\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>In the CSV file, you need to specify product id, warranty limit, warranty period, and extended warranty product id.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/storecdn.webkul.com\/showcase\/590\/1739194585.png\" alt=\"csv\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Serial Key Import<\/h4>\n\n\n\n<p>Under this tab, you can upload a CSV file to add warranty serial key for multiple products and combinations at once.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/storecdn.webkul.com\/showcase\/590\/1739195342.png\" alt=\"Serial Key Import\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Mail Settings<\/h4>\n\n\n\n<p>Under this tab, the admin can configure the events for which he wants to send email to customers.<\/p>\n\n\n\n<p>The admin can choose to send email for customers when the warranty is created, activated, or expired.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/storecdn.webkul.com\/showcase\/590\/1739195593.png\" alt=\"Mail Settings\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Mail Templates<\/h4>\n\n\n\n<p>Under this, you can add various email templates.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/storecdn.webkul.com\/showcase\/590\/1739196162.png\" alt=\"email templates\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Click on &#8216;Add new email template&#8217; button to add customer&#8217;s email template.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/storecdn.webkul.com\/showcase\/590\/1739196764.png\" alt=\"email templates\" loading=\"lazy\" \/><\/figure>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">General Product Warranty<\/h3>\n<\/div><\/div>\n\n\n\n<p>After configuring the module, you can add the general warranty on the product. You will need to add the general warranty for each product individually.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1082\" height=\"840\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/config.webp\" alt=\"Configure the settings\" class=\"wp-image-509805\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/config.webp 1082w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/config-300x233.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/config-250x194.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/config-768x596.webp 768w\" sizes=\"(max-width: 1082px) 100vw, 1082px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Now, set the general warranty period for the product. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"873\" height=\"1024\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/defaultwarranty-873x1024.webp\" alt=\"Set default warranty\" class=\"wp-image-509800\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/defaultwarranty-873x1024.webp 873w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/defaultwarranty-256x300.webp 256w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/defaultwarranty-212x249.webp 212w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/defaultwarranty-768x901.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/defaultwarranty.webp 1083w\" sizes=\"(max-width: 873px) 100vw, 873px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>A customer can also view the general warranty period of the product on the product page that the store is offering.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1046\" height=\"623\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/GW-3-1.png\" alt=\"GW-3-1\" class=\"wp-image-358188\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/GW-3-1.png 1046w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/GW-3-1-300x179.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/GW-3-1-250x149.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/GW-3-1-768x457.png 768w\" sizes=\"(max-width: 1046px) 100vw, 1046px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>If a customer proceeds to buy the product, the general warranty will be automatically offered along with the product.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1128\" height=\"513\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/GW-4-1.png\" alt=\"GW-4-1\" class=\"wp-image-358189\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/GW-4-1.png 1128w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/GW-4-1-300x136.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/GW-4-1-250x114.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/GW-4-1-768x349.png 768w\" sizes=\"(max-width: 1128px) 100vw, 1128px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1117\" height=\"545\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/GW-5.png\" alt=\"GW-5\" class=\"wp-image-358174\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/GW-5.png 1117w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/GW-5-300x146.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/GW-5-250x122.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/GW-5-768x375.png 768w\" sizes=\"(max-width: 1117px) 100vw, 1117px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1120\" height=\"820\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/GW-6.png\" alt=\"GW-6\" class=\"wp-image-358175\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/GW-6.png 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/GW-6-300x220.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/GW-6-250x183.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/GW-6-768x562.png 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>On the <strong>customer dashboard<\/strong>, a customer can find the following two new tabs.<\/p>\n\n\n\n<p><strong>Register Product Warranty:<\/strong> Click here to proceed to register the warranty of the product manually.<\/p>\n\n\n\n<p>We&#8217;ll see the process of adding the warranty manually in a separate section later in this document. <\/p>\n\n\n\n<p><strong>Warranty Product List:<\/strong> Under this tab, you can view all the products &amp; the warranty available on them. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1140\" height=\"573\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/15-3.png\" alt=\"15-3\" class=\"wp-image-358102\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/15-3.png 1140w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/15-3-300x151.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/15-3-250x126.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/15-3-768x386.png 768w\" sizes=\"(max-width: 1140px) 100vw, 1140px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><strong><span style=\"text-decoration: underline;\">Note:<\/span><\/strong> The warranty will be activated once the customer order reaches the configured order status (i.e. payment accepted &#8211; configured by admin in the back office).<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"866\" height=\"1024\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/GW-7-866x1024.png\" alt=\"GW-7\" class=\"wp-image-358176\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/GW-7-866x1024.png 866w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/GW-7-254x300.png 254w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/GW-7-211x249.png 211w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/GW-7-768x908.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/GW-7.png 1249w\" sizes=\"(max-width: 866px) 100vw, 866px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>After updating the order status, a customer will be able to view the product as well as its warranty card.<\/p>\n\n\n\n<p>In order to download the warranty card, click on the &#8220;<strong>PDF<\/strong>&#8221; button.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"535\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/02\/image-29-1200x535.png\" alt=\"image-29\" class=\"wp-image-421743\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/02\/image-29-1200x535.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/02\/image-29-300x134.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/02\/image-29-250x111.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/02\/image-29-768x342.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/02\/image-29-604x270.png 604w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/02\/image-29.png 1202w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>A <strong>view<\/strong> of the warranty card that a customer will get in case of a general warranty.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/storecdn.webkul.com\/showcase\/590\/1739519443.png\" alt=\"warranty\" loading=\"lazy\" \/><\/figure>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Extended Product Warranty<\/h3>\n<\/div><\/div>\n\n\n\n<p>In order to offer the functionality to customers to get an extended warranty on the product, you need to create an extended warranty product first.<\/p>\n\n\n\n<p>In this module, we are managing the extended warranty as another product(Virtual).<\/p>\n\n\n\n<p>After the installation of the module, a tab to manage\/add extended warranty products becomes available under the <strong>catalog<\/strong> section.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"464\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/BO-tab-1200x464.png\" alt=\"BO-tab\" class=\"wp-image-358225\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/BO-tab-1200x464.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/BO-tab-300x116.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/BO-tab-250x97.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/BO-tab-768x297.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/BO-tab.png 1275w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><strong>Extended Warranty Product<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1081\" height=\"405\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/clickhere.webp\" alt=\"Add extended warranty products\" class=\"wp-image-509989\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/clickhere.webp 1081w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/clickhere-300x112.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/clickhere-250x94.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/clickhere-768x288.webp 768w\" sizes=\"(max-width: 1081px) 100vw, 1081px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><strong>Add New extended warranty product:<\/strong><\/p>\n\n\n\n<p>Add the details of the extended warranty product &amp; save the details. Additionally, you can also offer some discounts to customers on the extended warranty.<\/p>\n\n\n\n<p>It means that if a customer chooses to get the extended warranty, then he\/she can get some discounts on the extended warranty price. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"933\" height=\"1024\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/addextendedwarrantyproduct-933x1024.webp\" alt=\"Add extended warranty product\" class=\"wp-image-509980\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/addextendedwarrantyproduct-933x1024.webp 933w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/addextendedwarrantyproduct-273x300.webp 273w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/addextendedwarrantyproduct-227x249.webp 227w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/addextendedwarrantyproduct-768x843.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/addextendedwarrantyproduct.webp 1092w\" sizes=\"(max-width: 933px) 100vw, 933px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Also, you can choose to add an image to this product.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1099\" height=\"988\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/extendedwarrantyproduct1.webp\" alt=\"Add image of extended warranty product\" class=\"wp-image-509974\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/extendedwarrantyproduct1.webp 1099w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/extendedwarrantyproduct1-300x270.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/extendedwarrantyproduct1-250x225.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/extendedwarrantyproduct1-768x690.webp 768w\" sizes=\"(max-width: 1099px) 100vw, 1099px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Once added, the admin can view under &#8220;Extended warranty products&#8221; tab.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1076\" height=\"458\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/extendedwarrantyproduct.webp\" alt=\"Edit or delete extended warranty products\" class=\"wp-image-509895\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/extendedwarrantyproduct.webp 1076w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/extendedwarrantyproduct-300x128.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/extendedwarrantyproduct-250x106.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/extendedwarrantyproduct-768x327.webp 768w\" sizes=\"(max-width: 1076px) 100vw, 1076px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>After creating the extended warranty product, a new product named &#8220;<strong>Extended Warranty<\/strong>&#8221; becomes available in the product list.<\/p>\n\n\n\n<p><strong>Note:<\/strong> Please don&#8217;t edit or delete this product for the proper functioning of the extended warranty feature.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"534\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/9-4-1200x534.png\" alt=\"9-4\" class=\"wp-image-358110\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/9-4-1200x534.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/9-4-300x133.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/9-4-250x111.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/9-4-768x342.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/9-4-604x270.png 604w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/9-4.png 1275w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Offer extended warranty on the products<\/h3>\n\n\n\n<p>Now, after adding the extended warranty product, you can now offer an extended warranty on the existing products.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1085\" height=\"842\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/config1.webp\" alt=\"Configure the module settings\" class=\"wp-image-509806\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/config1.webp 1085w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/config1-300x233.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/config1-250x194.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/config1-768x596.webp 768w\" sizes=\"(max-width: 1085px) 100vw, 1085px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1055\" height=\"1024\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/extendedwarranty-1055x1024.webp\" alt=\"Associate any extended warranty\" class=\"wp-image-509809\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/extendedwarranty-1055x1024.webp 1055w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/extendedwarranty-300x291.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/extendedwarranty-250x243.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/extendedwarranty-768x745.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/extendedwarranty.webp 1082w\" sizes=\"(max-width: 1055px) 100vw, 1055px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">The process to buy along with the extended warranty<\/h3>\n\n\n\n<p>A customer will now get the following two options on the product page.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The first is to buy the product along with a general warranty only.<\/li>\n\n\n\n<li>And the second option is to buy the product along with the extended warranty.<\/li>\n<\/ul>\n\n\n\n<p>An option to add the product along with the extended warranty to the cart is also available. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1158\" height=\"1024\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/12-4-1158x1024.png\" alt=\"12-4\" class=\"wp-image-358114\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/12-4-1158x1024.png 1158w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/12-4-300x265.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/12-4-250x221.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/12-4-768x679.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/12-4-1536x1358.png 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/12-4-2048x1811.png 2048w\" sizes=\"(max-width: 1158px) 100vw, 1158px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>After adding the product &amp; extended warranty, the extended warranty is added as a separate product to the cart.<\/p>\n\n\n\n<p>It is happening in this way because we are managing the extended warranty as a separate product.<br><br>The discount available on the extended warranty will also be applicable on the cart.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1127\" height=\"476\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/13-4.png\" alt=\"13-4\" class=\"wp-image-358115\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/13-4.png 1127w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/13-4-300x127.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/13-4-250x106.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/13-4-768x324.png 768w\" sizes=\"(max-width: 1127px) 100vw, 1127px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><strong>Note<\/strong>: You can not update warranty product quantity in cart. <\/p>\n\n\n\n<p>Reason being, if same warranty product is added for two different products then if you will increase the quantity of warranty product then for which product the increased warranty will be considered. <\/p>\n\n\n\n<p>So, we have restricted the increase of warranty product quantity.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"835\" height=\"1024\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/14-2-835x1024.png\" alt=\"14-2\" class=\"wp-image-358117\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/14-2-835x1024.png 835w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/14-2-245x300.png 245w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/14-2-203x249.png 203w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/14-2-768x942.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/14-2.png 1120w\" sizes=\"(max-width: 835px) 100vw, 835px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"582\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/02\/image-30-1200x582.png\" alt=\"image-30\" class=\"wp-image-421745\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/02\/image-30-1200x582.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/02\/image-30-300x145.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/02\/image-30-250x121.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/02\/image-30-768x372.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/02\/image-30.png 1279w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"640\" height=\"1024\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/Extend-warranty-from-order-page-640x1024.png\" alt=\"Extend-warranty-from-order-page\" class=\"wp-image-358492\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/Extend-warranty-from-order-page-640x1024.png 640w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/Extend-warranty-from-order-page-187x300.png 187w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/Extend-warranty-from-order-page-156x249.png 156w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/Extend-warranty-from-order-page-768x1230.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/Extend-warranty-from-order-page-959x1536.png 959w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/Extend-warranty-from-order-page.png 1246w\" sizes=\"(max-width: 640px) 100vw, 640px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>You can also extend the product warranty from the order detail page in the backoffice. <br>Simply, select the extended warranty and click on Add.<\/p>\n\n\n\n<p>New order will be created and on accepting the payment of that order, it will be added to your warranty list.<\/p>\n\n\n\n<p>Coming back to the order, after the update of the order status, the option to view and download warranty card will become available.<\/p>\n\n\n\n<p><strong>NOTE: The option to view and download warranty card is also available on customer&#8217;s order detail page.<\/strong><\/p>\n\n\n\n<p>Here is a view of the warranty card that a customer will get in case of an extended warranty.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/storecdn.webkul.com\/showcase\/590\/1739518668.png\" alt=\"warranty card review\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><strong>Extend warranty on previous order<\/strong><\/p>\n\n\n\n<p>If the product is ordered previously, then on the product page, you will get an option to select any previous order and extend the warranty of the same.<\/p>\n\n\n\n<p>The list of orders that has this product (the product which is open), will only appear here.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1073\" height=\"660\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/extend-warranty-on-previous-orders.png\" alt=\"extend-warranty-on-previous-orders\" class=\"wp-image-358210\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/extend-warranty-on-previous-orders.png 1073w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/extend-warranty-on-previous-orders-300x185.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/extend-warranty-on-previous-orders-250x154.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/extend-warranty-on-previous-orders-768x472.png 768w\" sizes=\"(max-width: 1073px) 100vw, 1073px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Manual Product Warranty<\/h3>\n<\/div><\/div>\n\n\n\n<p>On the customer dashboard, a customer gets an option to register the product warranty manually. Also, the same option is available in the footer section of the website.<\/p>\n\n\n\n<p>This functionality proves to be useful when a customer buys the product from an offline store. And, later chooses to claim the warranty manually.<\/p>\n\n\n\n<p>At Footer:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"883\" height=\"366\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/Register-product-warranty.png\" alt=\"Register-product-warranty\" class=\"wp-image-358191\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/Register-product-warranty.png 883w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/Register-product-warranty-300x124.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/Register-product-warranty-250x104.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2022\/11\/Register-product-warranty-768x318.png 768w\" sizes=\"(max-width: 883px) 100vw, 883px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Customer account section:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"635\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/26-3-1200x635.png\" alt=\"26-3\" class=\"wp-image-309525\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/26-3-1200x635.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/26-3-300x159.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/26-3-250x132.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/26-3-768x407.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/26-3.png 1305w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>In order to let customers register the warranty manually, an admin needs to provide a warranty serial number to the customer.<\/p>\n\n\n\n<p><strong>Important Note:<\/strong> You must add the general warranty first on the product &amp; then add<span style=\"font-size: revert; color: initial;\"> the manual warranty serial number on the product\/product combination.<\/span><\/p>\n\n\n\n<p>Also, make sure the general warranty on the product is in an active state. Then only a customer will be able to add the manual warranty using a serial number.<\/p>\n\n\n\n<p>To add a warranty serial number, firstly go to the <strong>combinations<\/strong> section. After that, click on the edit button available against each combination. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"880\" height=\"1024\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/edit-880x1024.webp\" alt=\"Edit Product Combination\" class=\"wp-image-510038\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/edit-880x1024.webp 880w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/edit-258x300.webp 258w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/edit-214x249.webp 214w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/edit-768x894.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/edit.webp 1104w\" sizes=\"(max-width: 880px) 100vw, 880px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>After clicking the button, the following page will open. Here, you will find an option of &#8220;<strong>Warranty Serial Number<\/strong>&#8221; at the end of the page.<\/p>\n\n\n\n<p>Add the warranty serial number for the combination &amp; then <strong>save<\/strong>. You can add multiple serial keys separated by comma.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/storecdn.webkul.com\/showcase\/590\/1739519018.png\" alt=\"serial key\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Similarly, for the product without a combination, you will get an option to add a warranty serial key in the module tab under Catalog.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"872\" height=\"1024\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/generateserialkey-872x1024.webp\" alt=\"Generate Serial Key for Standard product\" class=\"wp-image-510041\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/generateserialkey-872x1024.webp 872w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/generateserialkey-256x300.webp 256w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/generateserialkey-212x249.webp 212w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/generateserialkey-768x901.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/generateserialkey.webp 1082w\" sizes=\"(max-width: 872px) 100vw, 872px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>On the product warranty registration form, a customer just needs to add the warranty serial number of the product combination he\/she bought.<\/p>\n\n\n\n<p>Also, they need to add some other details like product purchase date, order ID etc to register the product warranty manually.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/storecdn.webkul.com\/showcase\/590\/1739792396.png\" alt=\"product warranty\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Now, under the warranty product list, a new entry will appear. The type of the new warranty will also show as <strong>Manual<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"582\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/02\/image-32-1200x582.png\" alt=\"image-32\" class=\"wp-image-421747\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/02\/image-32-1200x582.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/02\/image-32-300x145.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/02\/image-32-250x121.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/02\/image-32-768x372.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/02\/image-32.png 1279w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Here is a view of the warranty card that a customer will get in case of the manual warranty. The payment type in the warranty card will also show as &#8220;<strong>Manual<\/strong>&#8220;.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1106\" height=\"1024\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/31-2-1106x1024.png\" alt=\"card of manual warranty\" class=\"wp-image-309536\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/31-2-1106x1024.png 1106w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/31-2-300x278.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/31-2-250x232.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/31-2-768x711.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/31-2-1536x1423.png 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/31-2.png 1654w\" sizes=\"(max-width: 1106px) 100vw, 1106px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Warranty List<\/h3>\n<\/div><\/div>\n\n\n\n<p>A new tab under the catalog section to view all the warranties bought by customers also becomes available.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"506\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/33-2-1200x506.png\" alt=\"33-2\" class=\"wp-image-309560\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/33-2-1200x506.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/33-2-300x127.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/33-2-250x105.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/33-2-768x324.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/33-2.png 1292w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1099\" height=\"610\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/list.webp\" alt=\"List of all warranties purchased by customer\" class=\"wp-image-510074\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/list.webp 1099w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/list-300x167.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/list-250x139.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/list-768x426.webp 768w\" sizes=\"(max-width: 1099px) 100vw, 1099px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p id=\"block-9ae4f785-2e62-4594-9bd5-19caf93bdd5e\">So, this was all about the PrestaShop Warranty Management Module. I hope this document will help you in checking the functionality of the module in a better way.<\/p>\n\n\n\n<p id=\"block-9ae4f785-2e62-4594-9bd5-19caf93bdd5e\">Also, do let us know about your views in the comments.<\/p>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Support<\/h3>\n<\/div><\/div>\n\n\n\n<p id=\"block-ebfed827-f0ef-4881-b2e7-8ba970f4afbc\">For any kind of technical assistance or query, please raise a ticket at&nbsp;<a href=\"http:\/\/webkul.uvdesk.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">http:\/\/webkul.uvdesk.com<\/a>&nbsp;or send us a mail at&nbsp;<strong>support@webkul.com<\/strong><\/p>\n\n\n\n<p>Also, please explore our&nbsp;<strong><a href=\"https:\/\/webkul.com\/prestashop-development\/\" target=\"_blank\" rel=\"noreferrer noopener\">PrestaShop development services<\/a><\/strong>&nbsp;&amp; vast range of featureful&nbsp;<a href=\"https:\/\/store.webkul.com\/PrestaShop-Extensions.html\"><strong>PrestaShop Addons<\/strong><\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>PrestaShop Warranty Management module helps shop owners to offer a warranty on the products of the store. There are basically three types of warranties that a shop owner can choose to offer customers. After buying the product either with a general or extended warranty, the warranty becomes active only after the order reaches the configured <a href=\"https:\/\/webkul.com\/blog\/prestashop-warranty-management-warranty-support-user-guide\/\">[&#8230;]<\/a><\/p>\n","protected":false},"author":244,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[209],"tags":[8283,9911,2065,289,9909,9910,7242,9908],"class_list":["post-309377","post","type-post","status-publish","format-standard","hentry","category-prestashop","tag-manage-warranty","tag-offer-warranty-on-products","tag-prestashop","tag-prestashop-module","tag-product-warranty","tag-provide-product-warranty","tag-warranty-management","tag-warranty-products"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>PrestaShop Warranty Management | Warranty Support 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