{"id":309053,"date":"2021-10-20T05:50:20","date_gmt":"2021-10-20T05:50:20","guid":{"rendered":"https:\/\/webkul.com\/blog\/?p=309053"},"modified":"2026-03-18T10:24:35","modified_gmt":"2026-03-18T10:24:35","slug":"laravel-ecommerce-product-questions-and-answers-module","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/laravel-ecommerce-product-questions-and-answers-module\/","title":{"rendered":"Laravel eCommerce Product Questions And Answers Module"},"content":{"rendered":"\n<p class=\"has-black-color has-text-color\">Laravel eCommerce Product Questions and Answers module allows the admin to let the customers ask the queries related to the products of the Webstore. <\/p>\n\n\n\n<p class=\"has-black-color has-text-color\">If someone has a query related to the product before buying or after purchasing, he can ask his query and will get answered.<\/p>\n\n\n\n<p>Customers can review answers as well for any question by giving them an upvote or downvotes.<\/p>\n\n\n\n<p>The admin can enable the module along with the approval of questions. These questions are visible to the customers in the front end along with the answers.<\/p>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Complete Features List<\/h3>\n<\/div><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customers can add questions to any product and can answer the previously added questions of other customers.<\/li>\n\n\n\n<li>Customers can like and dislike the answers after reviewing them.<\/li>\n\n\n\n<li>The admin can make any questions\/answers active or inactive on the product page.<\/li>\n\n\n\n<li>The admin can add answers to customer questions, as well as approve, disapprove, or delete submitted answers.<\/li>\n\n\n\n<li>The admin can view customer reviews and delete them when required.<\/li>\n<\/ul>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Installation<\/h3>\n<\/div><\/div>\n\n\n\n<p>Download and unzip the extension, then merge the \u201cpackages\u201d folder into the project\u2019s root directory.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Goto <strong>config\/app<\/strong>.php file and add the following line under &#8216;providers&#8217;<\/li>\n<\/ul>\n\n\n\n<pre class=\"EnlighterJSRAW\">Webkul\\QuestionAnswer\\Providers\\QuestionAnswerServiceProvider::class,<\/pre>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Goto composer.json file and add following line under &#8216;psr-4&#8217;<\/li>\n<\/ul>\n\n\n\n<pre class=\"EnlighterJSRAW\">&quot;Webkul\\\\QuestionAnswer\\\\&quot;: &quot;packages\/Webkul\/QuestionAnswer\/src&quot;<\/pre>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Run the following commands to complete the setup:<\/li>\n<\/ul>\n\n\n\n<pre class=\"EnlighterJSRAW\">composer dump-autoload\nphp artisan question-answer:install<\/pre>\n\n\n\n<p>After following these steps, Bagisto Questions and Answers should be successfully installed and ready for use in your project.<\/p>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Admin Configuration<\/h3>\n<\/div><\/div>\n\n\n\n<p>After the successful installation of the module, the admin can navigate to <strong><strong>Admin Dashboard<\/strong><\/strong> <strong>>> Configure >> QuestionAnswer.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full wp-duotone-unset-1\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/admin-configuration.webp\" alt=\"\/admin-configuration\" class=\"wp-image-531294\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/admin-configuration.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/admin-configuration-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/admin-configuration-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/admin-configuration-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><strong>General<\/strong> <strong>Settings<\/strong><\/p>\n\n\n\n<p><strong>Enable <\/strong>&#8211; By the toggle button, the admin can active or inactive this module.<\/p>\n\n\n\n<p><strong>Question Approval Required <\/strong>&#8211; From the drop-down, the admin can allow the approval for the questions to the Customers by selecting \u201c<strong>Yes<\/strong>\u201d else they can choose \u201c<strong>No<\/strong>\u201d.<\/p>\n\n\n\n<p><strong>Email Notification To Customer and Admin &#8211;<\/strong> The admin can select &#8220;<strong>yes<\/strong>&#8221; or &#8220;<strong>no<\/strong>&#8221; for sending the email notification to the customer and admin.<\/p>\n\n\n\n<p><strong>Email templates<\/strong><\/p>\n\n\n\n<p>The admin can select &#8220;<strong>yes<\/strong>&#8221; or &#8220;<strong>no<\/strong>&#8221; for email notification to the admin and the customer template.<\/p>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Customer Front End Panel<\/h3>\n<\/div><\/div>\n\n\n\n<p>Once the customers sign in to the store after that at the product page they can see the section for question and answer.<\/p>\n\n\n\n<p>Where they can see the posted questions of other customers and can check other questions using <strong>view all<\/strong>.<\/p>\n\n\n\n<p>Click <strong>\u201cMost Helpful\u201d<\/strong> to see answers liked by the most customers, or <strong>\u201cMost Recent\u201d<\/strong> to view the latest questions submitted.<\/p>\n\n\n\n<p><strong>Note &#8211;<\/strong> Only logged-in customers can raise the questions.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full wp-duotone-unset-2\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/product-page.webp\" alt=\"\/product-page-question-answer\" class=\"wp-image-531304\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/product-page.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/product-page-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/product-page-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/product-page-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>After logging in, the customer clicks \u201cAsk Question\u201d to open a pop\u2011up. By entering details like subject, query, and display name, the question can be submitted.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full wp-duotone-unset-3\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/ask-question.webp\" alt=\"\/ask-question\" class=\"wp-image-531305\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/ask-question.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/ask-question-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/ask-question-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/ask-question-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>And in the same way, the customer is able to see the answer on the product page following their question.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full wp-duotone-unset-4\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/product-page-1.webp\" alt=\"\/product-page\" class=\"wp-image-531306\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/product-page-1.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/product-page-1-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/product-page-1-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/product-page-1-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Customer Questions in Admin Panel<\/h3>\n<\/div><\/div>\n\n\n\n<p>When a customer submits a product question, it appears in <strong>Admin \u2192 Questions Answers \u2192 Questions<\/strong>, where the admin can view all queries along with their subjects and related product names.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full wp-duotone-unset-5\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/admin-question.webp\" alt=\"\/submitted questions\" class=\"wp-image-531315\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/admin-question.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/admin-question-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/admin-question-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/admin-question-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Navigate to the <strong>Answer section<\/strong> to view all submitted answers. From here, you can add a response to any question.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full wp-duotone-unset-6\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/admin-answers.webp\" alt=\"\/admin-answers\" class=\"wp-image-531318\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/admin-answers.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/admin-answers-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/admin-answers-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/admin-answers-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Click on the <strong>\u201cA\u201d icon<\/strong> for a question to open the Answer section. Here, the admin can add a reply and manage submitted answers.<\/p>\n\n\n\n<p>In this section, the admin can also approve, disapprove, or delete answers related to that specific question.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full wp-duotone-unset-7\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/admin-answer-delete.webp\" alt=\"\/admin-answer-delete\" class=\"wp-image-531321\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/admin-answer-delete.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/admin-answer-delete-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/admin-answer-delete-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/admin-answer-delete-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><strong>Reviews &#8211;<\/strong><\/p>\n\n\n\n<p>Under reviews, the admin can view all the reviews given to the answers by the customers &#8211; it can be like or dislike.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full wp-duotone-unset-8\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/review-reaction.webp\" alt=\"\/reviews-reactions\" class=\"wp-image-531335\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/review-reaction.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/review-reaction-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/review-reaction-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/review-reaction-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><strong>Front end-<\/strong><\/p>\n\n\n\n<p>And on the front end, at the product page, the customer can view the answer where he can like or dislike the answer and can answer the questions of other queries too.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full wp-duotone-unset-9\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/product-page-2.webp\" alt=\"\/front-view-of-reaction\" class=\"wp-image-531337\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/product-page-2.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/product-page-2-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/product-page-2-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/10\/product-page-2-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Support<\/h2>\n\n\n\n<p>So, that was much about the User Guide of Bagisto Question and Answer Module for any queries or doubts reach out to us at<strong>\u00a0<a href=\"mailto:support@webkul.com\" target=\"_blank\" rel=\"noreferrer noopener\">support@webkul.com<\/a>.<\/strong><\/p>\n\n\n\n<p>Please explore our <strong><a href=\"https:\/\/webkul.com\/laravel-development\/\">Laravel Development Services\u00a0<\/a><\/strong>and Quality<a href=\"https:\/\/bagisto.com\/en\/extensions\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u00a0<strong>Bagisto Extensions<\/strong>.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Laravel eCommerce Product Questions and Answers module allows the admin to let the customers ask the queries related to the products of the Webstore. If someone has a query related to the product before buying or after purchasing, he can ask his query and will get answered. Customers can review answers as well for any <a href=\"https:\/\/webkul.com\/blog\/laravel-ecommerce-product-questions-and-answers-module\/\">[&#8230;]<\/a><\/p>\n","protected":false},"author":397,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8396,2047,11937],"tags":[8055,37,12007,11994,8071,9496],"class_list":["post-309053","post","type-post","status-publish","format-standard","hentry","category-bagisto","category-ecommerce-tips","category-laravel","tag-bagisto","tag-ecommerce-platform","tag-laravel-crm-software","tag-laravel-ecommerce-bagisto","tag-opensource","tag-questions-and-answers"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>laravel-ecommerce-product-questions-and-answers-module<\/title>\n<meta name=\"description\" content=\"I&#039;m going to describe the user guide for Laravel eCommerce product questions and answers module. 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