{"id":282479,"date":"2021-02-10T10:53:23","date_gmt":"2021-02-10T10:53:23","guid":{"rendered":"https:\/\/webkul.com\/blog\/?p=282479"},"modified":"2026-07-14T07:45:46","modified_gmt":"2026-07-14T07:45:46","slug":"whatsapp-purchase-assistant-woocommerce-plugin","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/whatsapp-purchase-assistant-woocommerce-plugin\/","title":{"rendered":"WhatsApp Purchase Assistant for WooCommerce"},"content":{"rendered":"<div class=\"wk-index-wrap\">\u00a0<\/div>\n<p style=\"text-align: left;\"><a href=\"https:\/\/store.webkul.com\/woocommerce-whatsapp-purchase-assistant.html\" target=\"_blank\" rel=\"noopener\">WhatsApp Purchase Assistant for WooCommerce<\/a>\u00a0allows customers to purchase products directly through WhatsApp while providing a complete conversational shopping experience.<\/p>\n<p style=\"text-align: left;\">Moreover, this plugin integrates the WooCommerce store with the leading messaging service WhatsApp.<\/p>\n\n\n<p>Now WooCommerce store owner can make the shopping process more convenient and quick for customers.<\/p>\n\n\n\n<p>With this plugin, the admin can add the <strong>purchase on the Whatsapp button<\/strong> on the product list page, product view page, and cart page. <\/p>\n\n\n\n<p>Even the admin can enable the checkout via WhatsApp to let the shoppers complete the purchase with the handiest App.<\/p>\n\n\n\n<p>Moreover, the store owner can send custom notifications to the buyers when an order initiates any event either placed or cancelled.<\/p>\n\n\n\n<p>Hence, purchase on the WhatsApp plugin advances the WooCommerce Store and provides a better shopping experience to your customers.<\/p>\n\n\n\n<p>It also helps the admin to expand the sales channel and provide a user-friendly shopping tool &#8220;Purchase On WhatsApp&#8221;.<\/p>\n\n\n\n<p><strong>Note &#8211;<\/strong> Customer needs to add the WhatsApp number in the Phone Number Field for placing the order through WhatsApp.<\/p>\n\n\n\n<p><strong>Note &#8211; <\/strong>This module is now compatible with WooCommerce&#8217;s latest  <a href=\"https:\/\/woo.com\/document\/cart-checkout-blocks-status\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Cart and Checkout blocks<\/a> and <a href=\"https:\/\/woo.com\/document\/high-performance-order-storage\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">High-Performance Order Storage (HPOS)<\/a> feature.<\/p>\n\n\n\n<p>We provide a production version of the plugin. If you want a development version then you can get it at an additional cost. Please contact support@webkul.com for it.&nbsp;<\/p>\n\n\n\n<p><strong>Watch below Video &amp; Understand the Purchase Using WhatsApp Plugin Workflow.<\/strong><\/p>\n\n\n\n<div class=\"wp-block-wk-block-youtube-video wp-block-wk-block--yt-video components-placeholder\"><div class=\"wk-block--yt-video-frame\"><div class=\"wk-block--yt-video-frame-request\" data-plyr-provider=\"youtube\" data-plyr-embed-id=\"PxAnJPitddg\"><div class=\"components-placeholder__instructions\">PxAnJPitddg<\/div><\/div><\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"features\"><\/h3>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Features<\/h3>\n<\/div><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The admin can enable or disable the Purchase on WhatsApp button.<\/li>\n\n\n\n<li>The admin can customize the WhatsApp button label with custom text.<\/li>\n\n\n\n<li>The admin can hide the default checkout button from the storefront.<\/li>\n\n\n\n<li>The admin can configure reusable WhatsApp message templates directly from the WooCommerce admin panel.<\/li>\n\n\n\n<li>The admin can enable WhatsApp notifications for various order events and send personalized messages to customers.<\/li>\n\n\n\n<li>The admin can configure automated abandoned cart recovery reminders.<\/li>\n\n\n\n<li>The admin can automatically send post-purchase review request messages.<\/li>\n\n\n\n<li>The admin can enable coupon functionality, allowing customers to apply coupons during WhatsApp checkout with real-time order recalculation.<\/li>\n\n\n\n<li>The plugin uses a native WhatsApp Cart Parser for a seamless conversational checkout experience using JSON-based order payloads.<\/li>\n\n\n\n<li>Interactive WhatsApp buttons and List Picker templates simplify shipping and payment method selection.<\/li>\n\n\n\n<li>The live assistance webhook allows the chatbot to pause conversations and notify the admin when manual support is required.<\/li>\n\n\n\n<li>The Catalog Sync feature allows admins to synchronize products by selecting specific product categories.<\/li>\n\n\n\n<li>Centralized WooCommerce Logger integration provides easier debugging and activity monitoring.<\/li>\n\n\n\n<li>Improved international phone number formatting ensures reliable WhatsApp message delivery.<\/li>\n\n\n\n<li>Enhanced order mapping correctly associates every WhatsApp conversation with its corresponding WooCommerce order.<\/li>\n\n\n\n<li>This module supports all WooCommerce product types, and both registered and guest users can purchase through WhatsApp.<\/li>\n\n\n\n<li>Customers can initiate purchases directly from their WhatsApp account after clicking the Purchase on WhatsApp button.<\/li>\n\n\n\n<li>Customers receive WhatsApp notifications for order placement and cancellation.<\/li>\n\n\n\n<li>Customers can choose from the available shipping and offline payment methods during the WhatsApp checkout process.<\/li>\n<\/ul>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Installation<\/h3>\n<\/div><\/div>\n\n\n\n<p>The user will get a zip file which he has to upload in the&nbsp;<strong>\u201cAdd New\u201d<\/strong>&nbsp;menu option in the WordPress admin panel. <\/p>\n\n\n\n<p>For this login to WordPress Admin Panel and Under the Dashboard hover your mouse over the&nbsp;<strong>\u201cPlugins\u201d<\/strong>&nbsp;menu option which brings out a Sub-Menu and then select the&nbsp;<strong>\u201cAdd New\u201d<\/strong>&nbsp;option.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/07\/installation-add-new-e1594061377561.png\"><img decoding=\"async\" width=\"972\" height=\"192\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/07\/installation-add-new-e1594061377561.png\" alt=\"add plugin\" class=\"wp-image-88348\" title=\"add plugin\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/07\/installation-add-new-e1594061377561.png 972w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/07\/installation-add-new-e1594061377561-250x49.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/07\/installation-add-new-e1594061377561-300x59.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/07\/installation-add-new-e1594061377561-768x152.png 768w\" sizes=\"(max-width: 972px) 100vw, 972px\" loading=\"lazy\" \/><\/a><\/figure>\n\n\n\n<p>Thereafter, you will see an option on the top of your page that is&nbsp;<strong>\u201cUpload Plugin\u201d<\/strong>, click the option to upload the zip file.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/07\/installation-upload-plugin-e1594057787105.png\"><img decoding=\"async\" width=\"1035\" height=\"207\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/07\/installation-upload-plugin-e1594057787105.png\" alt=\"upload plugin\" class=\"wp-image-88347\" title=\"upload plugin\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/07\/installation-upload-plugin-e1594057787105.png 1035w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/07\/installation-upload-plugin-e1594057787105-250x50.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/07\/installation-upload-plugin-e1594057787105-300x60.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/07\/installation-upload-plugin-e1594057787105-768x154.png 768w\" sizes=\"(max-width: 1035px) 100vw, 1035px\" loading=\"lazy\" \/><\/a><\/figure>\n\n\n\n<p>Afterwards clicking on the <strong>\u201cUpload Plugin\u201d<\/strong>&nbsp;option, below that you will see a button&nbsp;<strong>\u201cChoose File\u201d<\/strong>&nbsp;click on the button to browse for the zip file as per the snapshot below.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/07\/installation-choose-file-e1594057730398.png\"><img decoding=\"async\" width=\"1035\" height=\"189\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/07\/installation-choose-file-e1594057730398.png\" alt=\"choose file\" class=\"wp-image-88346\" title=\"choose file\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/07\/installation-choose-file-e1594057730398.png 1035w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/07\/installation-choose-file-e1594057730398-250x46.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/07\/installation-choose-file-e1594057730398-300x55.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/07\/installation-choose-file-e1594057730398-768x140.png 768w\" sizes=\"(max-width: 1035px) 100vw, 1035px\" loading=\"lazy\" \/><\/a><\/figure>\n\n\n\n<p>Thereafter browsing the file, click the&nbsp;<strong>\u201cInstall Now\u201d<\/strong>&nbsp;button to install the plugin as per the snapshot.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"180\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/zip.png\" alt=\"Installation_Install_Now\" class=\"wp-image-282518\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/zip.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/zip-300x45.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/zip-250x38.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/zip-768x115.png 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Now when the plugin is installed correctly, you will see the success message and an option to activate the plugin. Click on&nbsp;<strong>\u201cActivate Plugin\u201d<\/strong>&nbsp;to activate the installed plugin.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/07\/installation-activate-plugin-e1594057972984.png\"><img decoding=\"async\" width=\"1031\" height=\"180\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/07\/installation-activate-plugin-e1594057972984.png\" alt=\"activate plugin\" class=\"wp-image-88344\" title=\"activate plugin\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/07\/installation-activate-plugin-e1594057972984.png 1031w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/07\/installation-activate-plugin-e1594057972984-250x44.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/07\/installation-activate-plugin-e1594057972984-300x52.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2017\/07\/installation-activate-plugin-e1594057972984-768x134.png 768w\" sizes=\"(max-width: 1031px) 100vw, 1031px\" loading=\"lazy\" \/><\/a><\/figure>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Module Translation<\/h3>\n<\/div><\/div>\n\n\n\n<p>To know how to translate the module, you can click&nbsp;<a href=\"https:\/\/webkul.com\/blog\/how-to-translate-the-woocommerce-plugins\/\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.<\/p>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">How to Setup the Twilio Account?<\/h3>\n<\/div><\/div>\n\n\n\n<p>The store owners need to&nbsp;<a href=\"https:\/\/www.twilio.com\/try-twilio\">register themselves on Twilio<\/a>&nbsp;to set up their account by undergoing the following steps.<\/p>\n\n\n<h3>Log In &#8211; Twilio Account<\/h3>\n\n\n<p>Moreover, if you already have a Twilio account,&nbsp;<a href=\"https:\/\/www.twilio.com\/login\">to log in enter<\/a> your email id and further click over the&nbsp;<strong>Next&nbsp;<\/strong>button.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1200\" height=\"372\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Login-A-2-1200x372.png\" alt=\"Twilio-Login-A-2\" class=\"wp-image-273620\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Login-A-2-1200x372.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Login-A-2-300x93.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Login-A-2-250x77.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Login-A-2-768x238.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Login-A-2.png 1211w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n<h3>Sign Up &#8211; Twilio Account<\/h3>\n\n\n<p>To initiate your Twilio account. Now, enter your Name, Email and then set your password next click on the start your free trial button.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1164\" height=\"788\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Try-Twilio-Free-B.png\" alt=\"Twilio-Try-Twilio-Free-B\" class=\"wp-image-273387\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Try-Twilio-Free-B.png 1164w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Try-Twilio-Free-B-300x203.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Try-Twilio-Free-B-250x169.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Try-Twilio-Free-B-768x520.png 768w\" sizes=\"(max-width: 1164px) 100vw, 1164px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Therefore, as a result, a verification email sent to your registered email ID as shown below.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1200\" height=\"334\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/C-1200x334.png\" alt=\"C\" class=\"wp-image-273388\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/C-1200x334.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/C-300x84.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/C-250x70.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/C-768x214.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/C-1536x428.png 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/C.png 1898w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Now, verify your email by clicking on the&nbsp;<strong>Confirm your Email<\/strong>&nbsp;link enclosed within the mail.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1200\" height=\"524\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Verify-your-email-neeleshvikram1998-gmail-com-Gmail-D-1200x524.png\" alt=\"Verify-your-email-D\" class=\"wp-image-273389\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Verify-your-email-neeleshvikram1998-gmail-com-Gmail-D-1200x524.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Verify-your-email-neeleshvikram1998-gmail-com-Gmail-D-300x131.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Verify-your-email-neeleshvikram1998-gmail-com-Gmail-D-250x109.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Verify-your-email-neeleshvikram1998-gmail-com-Gmail-D-768x335.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Verify-your-email-neeleshvikram1998-gmail-com-Gmail-D.png 1456w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Further, you need to enter your Phone number and click on the verify button.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1200\" height=\"379\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Cloud-Communications-Web-Service-API-for-building-Voice-and-SMS-Applications-E-1200x379.png\" alt=\"Twilio-Cloud-Communications-Web-Service-API-for-building-Voice-and-SMS-Applications-E\" class=\"wp-image-273390\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Cloud-Communications-Web-Service-API-for-building-Voice-and-SMS-Applications-E-1200x379.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Cloud-Communications-Web-Service-API-for-building-Voice-and-SMS-Applications-E-300x95.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Cloud-Communications-Web-Service-API-for-building-Voice-and-SMS-Applications-E-250x79.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Cloud-Communications-Web-Service-API-for-building-Voice-and-SMS-Applications-E-768x243.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Cloud-Communications-Web-Service-API-for-building-Voice-and-SMS-Applications-E-1536x486.png 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Cloud-Communications-Web-Service-API-for-building-Voice-and-SMS-Applications-E.png 1901w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Afterwards enter the verification code, that you have received on the number provided by you and then click on the submit button.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1200\" height=\"420\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Cloud-Communications-F-1-1200x420.png\" alt=\"Twilio-Cloud-Communications-F-1\" class=\"wp-image-275361\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Cloud-Communications-F-1-1200x420.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Cloud-Communications-F-1-300x105.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Cloud-Communications-F-1-250x87.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Cloud-Communications-F-1-768x269.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Cloud-Communications-F-1-1536x538.png 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Cloud-Communications-F-1.png 1903w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Thereafter, a pop-up will appear on your screen click on&nbsp;<strong>Confirm<\/strong>&nbsp;button to activate your sandbox account as shown below.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1200\" height=\"430\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Console-WhatsApp-G-1200x430.png\" alt=\"Twilio-Console-WhatsApp-G\" class=\"wp-image-273392\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Console-WhatsApp-G-1200x430.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Console-WhatsApp-G-300x108.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Console-WhatsApp-G-250x90.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Console-WhatsApp-G-768x275.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Console-WhatsApp-G-1536x551.png 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Console-WhatsApp-G.png 1902w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"whatsapp-sandbox-configuration\">WhatsApp Sandbox Configuration<\/h3>\n\n\n\n<p>Furthermore, to initiate working (i.e build your WhatsApp bot) in the test environment the user needs to configure his\/her sandbox inbound URL.<\/p>\n\n\n\n<p>To be able to send and receive messages from the Sandbox to the Application. The store admin needs to go to the following&nbsp;<a href=\"https:\/\/www.twilio.com\/console\/sms\/whatsapp\/learn\" target=\"_blank\" rel=\"noreferrer noopener\">web page.<\/a><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Send a message to the Twilio number with the verification code to join.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"1330\" height=\"453\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Console-WhatsApp-4-1.png\" alt=\"Twilio-Console-WhatsApp-4-1\" class=\"wp-image-273626\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Console-WhatsApp-4-1.png 1330w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Console-WhatsApp-4-1-300x102.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Console-WhatsApp-4-1-1200x409.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Console-WhatsApp-4-1-250x85.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Console-WhatsApp-4-1-768x262.png 768w\" sizes=\"(max-width: 1330px) 100vw, 1330px\" loading=\"lazy\" \/><\/figure>\n<\/div>\n\n\n<p>You will receive a confirmation text on your device as shown below.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"1866\" height=\"940\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/WhatsApp-A-1-1.png\" alt=\"WhatsApp-A-1-1\" class=\"wp-image-275360\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/WhatsApp-A-1-1.png 1866w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/WhatsApp-A-1-1-300x151.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/WhatsApp-A-1-1-1200x605.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/WhatsApp-A-1-1-250x126.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/WhatsApp-A-1-1-768x387.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/WhatsApp-A-1-1-1536x774.png 1536w\" sizes=\"(max-width: 1866px) 100vw, 1866px\" loading=\"lazy\" \/><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li>&nbsp;Send a One-Way&nbsp; Message.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"1593\" height=\"566\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Console-WhatsApp-B-2-1.png\" alt=\"Twilio-Console-WhatsApp-B-2-1\" class=\"wp-image-273627\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Console-WhatsApp-B-2-1.png 1593w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Console-WhatsApp-B-2-1-300x107.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Console-WhatsApp-B-2-1-1200x426.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Console-WhatsApp-B-2-1-250x89.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Console-WhatsApp-B-2-1-768x273.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Console-WhatsApp-B-2-1-1536x546.png 1536w\" sizes=\"(max-width: 1593px) 100vw, 1593px\" loading=\"lazy\" \/><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li>Two-Way Messaging.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"1835\" height=\"941\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/WhatsApp-c-01-1.png\" alt=\"WhatsApp-c-01-1\" class=\"wp-image-274054\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/WhatsApp-c-01-1.png 1835w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/WhatsApp-c-01-1-300x154.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/WhatsApp-c-01-1-1200x615.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/WhatsApp-c-01-1-250x128.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/WhatsApp-c-01-1-768x394.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/WhatsApp-c-01-1-1536x788.png 1536w\" sizes=\"(max-width: 1835px) 100vw, 1835px\" loading=\"lazy\" \/><\/figure>\n<\/div>\n\n\n<p>Now after replying to the notification as shown above the user will have a 24-hour conversation window.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"1201\" height=\"716\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Console-WhatsApp-c-02-1.png\" alt=\"Twilio-Console-WhatsApp-c-02-1\" class=\"wp-image-274064\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Console-WhatsApp-c-02-1.png 1201w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Console-WhatsApp-c-02-1-300x179.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Console-WhatsApp-c-02-1-250x149.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Console-WhatsApp-c-02-1-768x458.png 768w\" sizes=\"(max-width: 1201px) 100vw, 1201px\" loading=\"lazy\" \/><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li>Configure your sandbox.<\/li>\n<\/ul>\n\n\n<p>Then In the below field\u00a0<strong>WHEN A MESSAGE COMES IN<\/strong>\u00a0the admin needs to paste the link https:\/\/storefront.com\/wp-json\/notification\/whatsapp-bot\u00a0and click on\u00a0<strong>Save.<\/strong><\/p>\n<p>Now webhooks to this URL when a message comes in.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-288707\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/Twilio-Console-WhatsApp-5-1.png\" alt=\"Twilio-Console-WhatsApp-D-1\" width=\"800\" height=\"361\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/Twilio-Console-WhatsApp-5-1.png 1920w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/Twilio-Console-WhatsApp-5-1-300x135.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/Twilio-Console-WhatsApp-5-1-1200x542.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/Twilio-Console-WhatsApp-5-1-250x113.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/Twilio-Console-WhatsApp-5-1-768x347.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/Twilio-Console-WhatsApp-5-1-1536x694.png 1536w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-288708\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/Twilio-Console-WhatsApp-6-1.png\" alt=\"Twilio-Console-WhatsApp-D-2\" width=\"800\" height=\"270\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/Twilio-Console-WhatsApp-6-1.png 1920w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/Twilio-Console-WhatsApp-6-1-300x101.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/Twilio-Console-WhatsApp-6-1-1200x405.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/Twilio-Console-WhatsApp-6-1-250x84.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/Twilio-Console-WhatsApp-6-1-768x259.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/Twilio-Console-WhatsApp-6-1-1536x518.png 1536w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/><\/p>\n<p><strong>Note: <\/strong>To move into production using the Twilio API for WhatsApp, you need a WhatsApp Business Profile in conclusion, WhatsApp has to formally approve your account.<\/p>\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Generate Credentials<\/h3>\n<\/div><\/div>\n\n\n\n<p>Just go to your Twilio project under the&nbsp;<strong>TRIAL<\/strong>&nbsp;dropdown menu as shown below.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1200\" height=\"569\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Console-WhatsApp-H-1-1200x569.png\" alt=\"Twilio-Console-WhatsApp-H-1\" class=\"wp-image-273621\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Console-WhatsApp-H-1-1200x569.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Console-WhatsApp-H-1-300x142.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Console-WhatsApp-H-1-250x119.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Console-WhatsApp-H-1-768x364.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Console-WhatsApp-H-1-1536x729.png 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Console-WhatsApp-H-1.png 1903w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>You can view your <strong>ACCOUNT SID<\/strong>&nbsp;and&nbsp;<strong>AUTH TOKEN<\/strong> credentials, on the Dashboard section under your Project Name.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1200\" height=\"351\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Cloud-Communications-Web-Service-API-J-1200x351.png\" alt=\"Twilio-Cloud-Communications-Web-Service-API-J\" class=\"wp-image-273395\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Cloud-Communications-Web-Service-API-J-1200x351.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Cloud-Communications-Web-Service-API-J-300x88.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Cloud-Communications-Web-Service-API-J-250x73.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Cloud-Communications-Web-Service-API-J-768x225.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Cloud-Communications-Web-Service-API-J-1536x450.png 1536w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/11\/Twilio-Cloud-Communications-Web-Service-API-J.png 1903w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Module Configuration<\/h3>\n<\/div><\/div>\n\n\n\n<p>To configure the module the admin navigate to the <strong>WhatsApp Settings<\/strong> Page in the side-bar menu at the admin panel.&nbsp;<\/p>\n\n\n<p>As a result, The admin will get four tabs here as mentioned below.<\/p>\n<h3>Twilio Settings<\/h3>\n<p>Firstly, the admin needs to configure some basic settings associated with their Twilio account.<\/p>\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/twilio-configuration.webp\" alt=\"twilio-configuration\" class=\"wp-image-548780\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/twilio-configuration.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/twilio-configuration-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/twilio-configuration-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/twilio-configuration-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Here, the admin needs to give the required inputs for the below fields.<\/p>\n\n\n<div class=\"qMYqUG_convSearchResultHighlightRoot\">\n<div class=\"\" data-turn-id-container=\"request-WEB:18d8cc96-c36e-400e-a244-290beacfa91c-6\" data-is-intersecting=\"true\">\n<section class=\"text-token-text-primary w-full focus:outline-none has-data-writing-block:pointer-events-none [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-WEB:18d8cc96-c36e-400e-a244-290beacfa91c-6\" data-turn-id-container=\"request-WEB:18d8cc96-c36e-400e-a244-290beacfa91c-6\" data-testid=\"conversation-turn-12\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-15 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" data-conversation-screenshot-content=\"\">\n<div class=\"flex max-w-full flex-col gap-4 grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"f1fc5c08-0bb4-482c-964d-26a96aa621ba\" data-message-model-slug=\"gpt-5-5\" data-turn-start-message=\"true\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden\">\n<div class=\"markdown prose dark:prose-invert wrap-break-word w-full light markdown-new-styling\">\n<ul data-start=\"182\" data-end=\"1442\" data-is-last-node=\"\" data-is-only-node=\"\">\n<li data-section-id=\"12whm5s\" data-start=\"182\" data-end=\"337\"><strong data-start=\"184\" data-end=\"206\">Twilio Webhook URL<\/strong> \u2013 Copy this automatically generated URL and configure it in your Twilio account to receive and process incoming WhatsApp messages.<\/li>\n<li data-section-id=\"16n9ylw\" data-start=\"339\" data-end=\"474\"><strong data-start=\"341\" data-end=\"367\">Twilio WhatsApp Number<\/strong> \u2013 Enter your WhatsApp-enabled Twilio phone number that will be used to send and receive customer messages.<\/li>\n<li data-section-id=\"q7p268\" data-start=\"476\" data-end=\"622\"><strong data-start=\"478\" data-end=\"500\">Twilio Environment<\/strong> \u2013 Select the operating environment as <strong data-start=\"539\" data-end=\"555\">Test\/Sandbox<\/strong> for development or <strong data-start=\"575\" data-end=\"589\" data-is-only-node=\"\">Production<\/strong> for live customer communication.<\/li>\n<li data-section-id=\"qdhj50\" data-start=\"624\" data-end=\"754\"><strong data-start=\"626\" data-end=\"649\">Twilio Sandbox Code<\/strong> \u2013 Enter the sandbox join code provided by Twilio to test WhatsApp messaging before moving to production.<\/li>\n<li data-section-id=\"mdty61\" data-start=\"756\" data-end=\"869\"><strong data-start=\"758\" data-end=\"772\">Twilio SID<\/strong> \u2013 Enter your Twilio Account SID to authenticate your WooCommerce store with your Twilio project.<\/li>\n<li data-section-id=\"1mo31n0\" data-start=\"871\" data-end=\"987\"><strong data-start=\"873\" data-end=\"894\">Twilio Auth Token<\/strong> \u2013 Enter the Twilio Auth Token associated with your Account SID for secure API communication.<\/li>\n<li data-section-id=\"smpkp9\" data-start=\"989\" data-end=\"1146\"><strong data-start=\"991\" data-end=\"1022\">Enable Interactive Messages<\/strong> \u2013 Enable this option to use WhatsApp interactive buttons and list pickers for a more user-friendly conversational checkout.<\/li>\n<li data-section-id=\"1lxri26\" data-start=\"1148\" data-end=\"1295\"><strong data-start=\"1150\" data-end=\"1191\">Shipping Options Content Template SID<\/strong> \u2013 Enter the approved Twilio Content Template SID used to display interactive shipping method selection.<\/li>\n<li data-section-id=\"1s7fn2m\" data-start=\"1297\" data-end=\"1442\" data-is-last-node=\"\"><strong data-start=\"1299\" data-end=\"1339\">Payment Options Content Template SID<\/strong> \u2013 Enter the approved Twilio Content Template SID used to display interactive payment method selection.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"z-0 flex min-h-[46px] justify-start\">\u00a0<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">Twilio Configuration Guide<br><br>How to Configure Twilio for WooCommerce WhatsApp Purchase Assistant<\/h3>\n\n\n\n<p>Integrating <strong>Twilio<\/strong> with the WooCommerce WhatsApp Purchase Assistant allows you to send automated order updates, notifications, and customer support messages directly via WhatsApp. <\/p>\n\n\n\n<p>Setting it up is quick and straightforward.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step-by-Step Configuration<\/h3>\n\n\n\n<p><strong>Save Settings in WooCommerce<\/strong><br>Enter your Twilio WhatsApp Number, Account SID, and Auth Token in the plugin settings and save changes<\/p>\n\n\n\n<p><strong>Login to your Twilio Console<\/strong><br>Visit <a>Twilio Console<\/a> and log in with your Twilio account.<\/p>\n\n\n\n<p><strong>Get Your Account SID and Auth Token<\/strong><br>Copy the <strong>Account SID<\/strong> and <strong>Auth Token<\/strong> from your Twilio dashboard. These will be required to authenticate the connection with WooCommerce.<\/p>\n\n\n\n<p><strong>WhatsApp-Enabled Twilio Number<\/strong><br>Obtain a WhatsApp-enabled Twilio number in the format: <code>+1415XXXXXXX<\/code><\/p>\n\n\n\n<p><strong>Follow the WhatsApp Configuration Guide<\/strong><br>Check the official documentation here: <a>Twilio WhatsApp Docs<\/a>. This ensures your number is properly activated for WhatsApp messaging.<\/p>\n\n\n\n<p><strong>Set Up the Receiving Endpoint URL<\/strong><br>Configure your webhook endpoint in Twilio. This is where Twilio will send incoming WhatsApp messages to your WooCommerce store.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"675\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/woocommerce-whatsapp-purchase-assistant-twilio-configuration-guide-1200x675.webp\" alt=\"woocommerce-whatsapp-purchase-assistant-twilio-configuration-guide\" class=\"wp-image-507040\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/woocommerce-whatsapp-purchase-assistant-twilio-configuration-guide-1200x675.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/woocommerce-whatsapp-purchase-assistant-twilio-configuration-guide-300x169.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/woocommerce-whatsapp-purchase-assistant-twilio-configuration-guide-250x141.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/woocommerce-whatsapp-purchase-assistant-twilio-configuration-guide-768x432.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/woocommerce-whatsapp-purchase-assistant-twilio-configuration-guide.webp 1366w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">General View Page Settings<\/h3>\n\n\n\n<p>Now in this section, the admin can set the front-end view by giving inputs for the below fields.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/general-view-and-prodcut-list-page-setting.webp\" alt=\"general-view-and-prodcut-list-page-setting\" class=\"wp-image-548786\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/general-view-and-prodcut-list-page-setting.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/general-view-and-prodcut-list-page-setting-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/general-view-and-prodcut-list-page-setting-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/general-view-and-prodcut-list-page-setting-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"675\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/woocommerce-whatsapp-purchase-assistant-general-settinghalf-1200x675.webp\" alt=\"woocommerce-whatsapp-purchase-assistant-general-settinghalf\" class=\"wp-image-507021\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/woocommerce-whatsapp-purchase-assistant-general-settinghalf-1200x675.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/woocommerce-whatsapp-purchase-assistant-general-settinghalf-300x169.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/woocommerce-whatsapp-purchase-assistant-general-settinghalf-250x141.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/woocommerce-whatsapp-purchase-assistant-general-settinghalf-768x432.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/woocommerce-whatsapp-purchase-assistant-general-settinghalf.webp 1366w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><strong>Enable \u2013<\/strong>&nbsp;The admin can enable or disable the WhatsApp Widget to be displayed on the product view page.<\/p>\n\n\n\n<p><strong>Button Text\/Label<\/strong>&nbsp;\u2013 The admin can enter a custom title for the Purchase on WhatsApp button text\/label.&nbsp;<\/p>\n\n\n<h3>Product List Page Settings &#8211; Admin End<\/h3>\n\n\n<p><strong>Enable \u2013&nbsp;<\/strong>From here the admin can enable or disable the&nbsp;<strong>Purchase on WhatsApp<\/strong>&nbsp;button for the product list page.<\/p>\n\n\n\n<p><strong>Button Text\/Label<\/strong>&nbsp;\u2013 Further, give a custom name to the WhatsApp Buy button.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Cart Page Settings \u2013 Admin End<\/h3>\n\n\n\n<p><strong>Enable \u2013<\/strong>&nbsp;From here the admin can enable or disable the Purchase on WhatsApp button i.e show the WhatsApp Widget on the Cart Page.<\/p>\n\n\n\n<p><strong>Button Text\/Label<\/strong>&nbsp;\u2013 Give the required name to the WhatsApp Widget displaying on the cart page.<\/p>\n\n\n\n<p><strong>Hide Proceed to Checkout Button \u2013&nbsp;<\/strong>Using this field you can hide or show the proceed to checkout button from the cart page as shown in the below images.<\/p>\n\n\n<h3>Notification<\/h3>\n<div class=\"qMYqUG_convSearchResultHighlightRoot\">\n<div class=\"\" data-turn-id-container=\"request-WEB:18d8cc96-c36e-400e-a244-290beacfa91c-8\" data-is-intersecting=\"true\">\n<section class=\"text-token-text-primary w-full focus:outline-none has-data-writing-block:pointer-events-none [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-WEB:18d8cc96-c36e-400e-a244-290beacfa91c-8\" data-turn-id-container=\"request-WEB:18d8cc96-c36e-400e-a244-290beacfa91c-8\" data-testid=\"conversation-turn-16\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-15 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" data-conversation-screenshot-content=\"\">\n<div class=\"flex max-w-full flex-col gap-4 grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"a1d53d3c-72bf-4438-b98c-33473a8114b0\" data-message-model-slug=\"gpt-5-5\" data-turn-start-message=\"true\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden\">\n<div class=\"markdown prose dark:prose-invert wrap-break-word w-full light markdown-new-styling\">\n<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"27\" data-end=\"155\" data-is-last-node=\"\" data-is-only-node=\"\">Configure automated WhatsApp messages for order updates, abandoned cart recovery, review requests, and live customer assistance.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/order-notification-setting.webp\" alt=\"order-notification-setting\" class=\"wp-image-548788\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/order-notification-setting.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/order-notification-setting-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/order-notification-setting-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/order-notification-setting-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n<div class=\"qMYqUG_convSearchResultHighlightRoot\">\n<div class=\"\" data-turn-id-container=\"request-WEB:18d8cc96-c36e-400e-a244-290beacfa91c-7\" data-is-intersecting=\"true\">\n<section class=\"text-token-text-primary w-full focus:outline-none has-data-writing-block:pointer-events-none [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-WEB:18d8cc96-c36e-400e-a244-290beacfa91c-7\" data-turn-id-container=\"request-WEB:18d8cc96-c36e-400e-a244-290beacfa91c-7\" data-testid=\"conversation-turn-14\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-15 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" data-conversation-screenshot-content=\"\">\n<div class=\"flex max-w-full flex-col gap-4 grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"55a993c7-1bad-416b-9cca-112a0d4ed34f\" data-message-model-slug=\"gpt-5-5\" data-turn-start-message=\"true\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden\">\n<div class=\"markdown prose dark:prose-invert wrap-break-word w-full light markdown-new-styling\">\n<ul data-start=\"250\" data-end=\"2313\" data-is-only-node=\"\" data-is-last-node=\"\">\n<li data-section-id=\"s1yxeg\" data-start=\"250\" data-end=\"400\"><strong data-start=\"252\" data-end=\"297\">Notification Text Product Page (Frontend)<\/strong> \u2013 Add a custom message that appears on the product page before customers initiate a WhatsApp purchase.<\/li>\n<li data-section-id=\"54dzyr\" data-start=\"402\" data-end=\"567\"><strong data-start=\"404\" data-end=\"434\">Send WhatsApp Responses To<\/strong> \u2013 Choose whether automated WhatsApp responses should be sent to the customer&#8217;s current WhatsApp number or another configured number.<\/li>\n<li data-section-id=\"iwcwsi\" data-start=\"569\" data-end=\"698\"><strong data-start=\"571\" data-end=\"607\">Enable Order Placed Notification<\/strong> \u2013 Enable or disable automatic WhatsApp notifications when an order is successfully placed.<\/li>\n<li data-section-id=\"1709sdu\" data-start=\"700\" data-end=\"875\"><strong data-start=\"702\" data-end=\"746\">Enable Order Placed Notification Message<\/strong> \u2013 Customize the message template sent to customers after an order is placed. Dynamic placeholders like <code data-start=\"850\" data-end=\"862\">{order_id}<\/code> can be used.<\/li>\n<li data-section-id=\"1rqsk0a\" data-start=\"877\" data-end=\"992\"><strong data-start=\"879\" data-end=\"921\">Enable Order Cancellation Notification<\/strong> \u2013 Enable or disable WhatsApp notifications when an order is cancelled.<\/li>\n<li data-section-id=\"70gwf6\" data-start=\"994\" data-end=\"1122\"><strong data-start=\"996\" data-end=\"1040\">Enable Order Cancel Notification Message<\/strong> \u2013 Customize the cancellation message that customers receive for cancelled orders.<\/li>\n<li data-section-id=\"9og96l\" data-start=\"1124\" data-end=\"1256\"><strong data-start=\"1126\" data-end=\"1160\">Enable Abandoned Cart Recovery<\/strong> \u2013 Enable automated reminders to encourage customers to return and complete abandoned purchases.<\/li>\n<li data-section-id=\"t1dlu0\" data-start=\"1258\" data-end=\"1388\"><strong data-start=\"1260\" data-end=\"1298\">Abandoned Cart Reminder 1 (1 Hour)<\/strong> \u2013 Configure the first reminder message that is sent one hour after the cart is abandoned.<\/li>\n<li data-section-id=\"pnl2k8\" data-start=\"1390\" data-end=\"1505\"><strong data-start=\"1392\" data-end=\"1432\">Abandoned Cart Reminder 2 (24 Hours)<\/strong> \u2013 Customize the follow-up reminder sent 24 hours after cart abandonment.<\/li>\n<li data-section-id=\"129qdzu\" data-start=\"1507\" data-end=\"1631\"><strong data-start=\"1509\" data-end=\"1549\">Abandoned Cart Reminder 3 (72 Hours)<\/strong> \u2013 Configure the final reminder message sent 72 hours after the cart is abandoned.<\/li>\n<li data-section-id=\"u645wr\" data-start=\"1633\" data-end=\"1751\"><strong data-start=\"1635\" data-end=\"1666\">Review Request Delay (Days)<\/strong> \u2013 Specify the number of days after order completion before sending a review request.<\/li>\n<li data-section-id=\"yz2u8t\" data-start=\"1753\" data-end=\"1890\"><strong data-start=\"1755\" data-end=\"1790\">Review Request Message Template<\/strong> \u2013 Create a personalized WhatsApp message asking customers to rate and review their recent purchase.<\/li>\n<li data-section-id=\"12r3x2h\" data-start=\"1892\" data-end=\"2030\"><strong data-start=\"1894\" data-end=\"1919\">Admin WhatsApp Number<\/strong> \u2013 Enter the administrator&#8217;s WhatsApp number to receive notifications when a customer requests live assistance.<\/li>\n<li data-section-id=\"oo8j8d\" data-start=\"2032\" data-end=\"2183\"><strong data-start=\"2034\" data-end=\"2060\">Human Handoff Keywords<\/strong> \u2013 Define keywords such as <em data-start=\"2087\" data-end=\"2093\">help<\/em>, <em data-start=\"2095\" data-end=\"2104\" data-is-only-node=\"\">support<\/em>, or <em data-start=\"2109\" data-end=\"2116\">agent<\/em> that trigger a live handoff from the chatbot to the administrator.<\/li>\n<li data-section-id=\"8ndxas\" data-start=\"2185\" data-end=\"2313\" data-is-last-node=\"\"><strong data-start=\"2187\" data-end=\"2210\">Bot Resume Keywords<\/strong> \u2013 Specify keywords that resume automated chatbot responses after manual assistance has been completed.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"z-0 flex min-h-[46px] justify-start\">\u00a0<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<h3>Broadcast<\/h3>\n<p>The admin can choose from a list of registered users or select all users, and then send them a broadcast message on their WhatsApp with an image and text caption.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-507022\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/woocommerce-whatsapp-purchase-assistant-notification-sended-1.webp\" alt=\"woocommerce-whatsapp-purchase-assistant-notification-sended\" width=\"1366\" height=\"768\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/woocommerce-whatsapp-purchase-assistant-notification-sended-1.webp 1366w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/woocommerce-whatsapp-purchase-assistant-notification-sended-1-300x169.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/woocommerce-whatsapp-purchase-assistant-notification-sended-1-1200x675.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/woocommerce-whatsapp-purchase-assistant-notification-sended-1-250x141.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/woocommerce-whatsapp-purchase-assistant-notification-sended-1-768x432.webp 768w\" sizes=\"(max-width: 1366px) 100vw, 1366px\" loading=\"lazy\" \/><\/p>\n<figure class=\"wp-block-image size-large\"><\/figure>\n<figure class=\"wp-block-image size-large\"><\/figure>\n\n\n<p>The broadcast message will be shown on customers&#8217; WhatsApp as shown below:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"430\" height=\"1024\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/08\/img-1.webp\" alt=\"whatsapp broadcast message\" class=\"wp-image-458421\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/08\/img-1.webp 430w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/08\/img-1-126x300.webp 126w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/08\/img-1-105x249.webp 105w\" sizes=\"(max-width: 430px) 100vw, 430px\" loading=\"lazy\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">Catalog Sync<\/h3>\n\n\n\n<p>The <strong>Catalog Sync<\/strong> section allows the admin to generate a product feed and synchronize WooCommerce products with the <strong>Meta (Facebook &amp; WhatsApp) Commerce Manager<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/catalog.webp\" alt=\"catalog\" class=\"wp-image-548790\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/catalog.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/catalog-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/catalog-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/catalog-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Product Feed URL<\/strong> \u2013 Copy this automatically generated feed URL and add it to your Meta Commerce Manager to sync WooCommerce products.<\/li>\n\n\n\n<li><strong>Filter by Categories<\/strong> \u2013 Select one or more product categories to include only specific products in the catalog feed for Facebook and WhatsApp.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Sync Products with Meta Commerce Manager<\/h2>\n\n\n\n<p>After configuring the <strong>Product Feed URL<\/strong>, you can connect your WooCommerce catalog with <strong>Meta Commerce Manager<\/strong> to automatically sync products for Facebook and WhatsApp Shops.<\/p>\n\n\n\n<p>First, log in to your <strong>Meta Commerce Manager<\/strong> and navigate to <strong>Catalog > Data Sources<\/strong>. <\/p>\n\n\n\n<p>Create a new data source and choose the <strong>Scheduled Feed<\/strong> option. Paste the <strong>Product Feed URL<\/strong> generated by the plugin, configure the update schedule, and save the settings.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1136\" height=\"1024\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/meta-commerce-data-source-1136x1024.webp\" alt=\"meta-commerce-data-source\" class=\"wp-image-548824\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/meta-commerce-data-source-1136x1024.webp 1136w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/meta-commerce-data-source-300x270.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/meta-commerce-data-source-250x225.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/meta-commerce-data-source-768x692.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/meta-commerce-data-source.webp 1366w\" sizes=\"(max-width: 1136px) 100vw, 1136px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Once the feed is processed successfully, Meta automatically imports the selected WooCommerce products into your catalog.<\/p>\n\n\n\n<p><strong>Products Successfully Synced<\/strong><\/p>\n\n\n\n<p>After synchronization, navigate to <strong>Catalog > Products<\/strong> in Meta Commerce Manager to view all imported products. <\/p>\n\n\n\n<p>The synced catalog displays product information such as product name, availability, price, variants, and the latest update time, making it easy to manage products across Facebook and WhatsApp Shops.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"532\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/meta-commerce-products-1200x532.webp\" alt=\"meta-commerce-products\" class=\"wp-image-548825\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/meta-commerce-products-1200x532.webp 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/meta-commerce-products-300x133.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/meta-commerce-products-250x111.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/meta-commerce-products-768x341.webp 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/meta-commerce-products.webp 1366w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>This automatic synchronization ensures that any updates made to your WooCommerce products are reflected in your Meta catalog according to the configured feed schedule.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Frontend<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Product View Page<\/h3>\n\n\n\n<p>If the admin enables the purchase on the WhatsApp button the front-end view would be as shown in the below image.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/product-page.webp\" alt=\"product-page\" class=\"wp-image-548800\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/product-page.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/product-page-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/product-page-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/product-page-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Similarly, if the admin disables the purchase on the WhatsApp button the customer can only proceed to place the order using the Add to cart button.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"product-list-page-front-end-view\">Product List Page <\/h3>\n\n\n\n<p>If the admin enables the purchase on the WhatsApp button the front end view would be as shown in the below image.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/shop-page.webp\" alt=\"shop-page\" class=\"wp-image-548804\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/shop-page.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/shop-page-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/shop-page-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/shop-page-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Similarly, if the admin disables the purchase on the WhatsApp button the customer can only proceed to place the order using the Add to cart button.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"hide-the-proceed-to-checkout-button\"><strong>Hide the Proceed to Checkout Button&nbsp;<\/strong><\/h3>\n\n\n\n<p>Firstly, add a product into the shopping cart and click on the view and Edit cart button. <\/p>\n\n\n\n<p>If, the hide proceed to checkout button is enabled or set as&nbsp;<strong>Yes,&nbsp;<\/strong>the customers can purchase only via WhatsApp.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/cart-page.webp\" alt=\"cart-page\" class=\"wp-image-548801\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/cart-page.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/cart-page-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/cart-page-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/cart-page-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Display the Proceed to Checkout Button<\/h3>\n\n\n\n<p>If, the hide proceed to checkout button is enabled or set as&nbsp;<strong>No.&nbsp;<\/strong><\/p>\n\n\n\n<p>Moreover, the purchase on the WhatsApp button on the front end is enabled too then the front end view would be as shown in the below image.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/checkout-button.webp\" alt=\"checkout-button\" class=\"wp-image-548802\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/checkout-button.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/checkout-button-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/checkout-button-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/checkout-button-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Purchase Using Whats App for Existing Users<\/h3>\n\n\n\n<p>The existing user needs to click on Purchase on WhatsApp and they are redirected to WhatsApp Web Application directly as per the below image.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"586\" height=\"1026\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/08\/img-2.webp\" alt=\"image1 happy ninja\" class=\"wp-image-458422\" style=\"width:439px;height:769px\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/08\/img-2.webp 586w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/08\/img-2-171x300.webp 171w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/08\/img-2-585x1024.webp 585w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/08\/img-2-142x249.webp 142w\" sizes=\"(max-width: 586px) 100vw, 586px\" loading=\"lazy\" \/><\/figure>\n<\/div>\n\n<h3>Purchase Using WhatsApp for Guest User<\/h3>\n\n\n<p>When a guest user places an order a form popup appears. Now the guest user needs to provide a WhatsApp number along with other required details to complete the purchase process via WhatsApp.<\/p>\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" class=\"alignnone wp-image-548805 size-full\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/guest.webp\" alt=\"guest\" width=\"1120\" height=\"880\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/guest.webp 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/guest-300x236.webp 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/guest-250x196.webp 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/02\/guest-768x603.webp 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n<p>Moreover, the guest user is also required to add their First name, Last name, Country\/region, address, Followed by Postcode, Town\/City and Email address, then click <strong>Place Order.<\/strong><\/p>\n<h3>WhatsApp Purchase Assistant WooCommerce &#8211; Order Workflow<\/h3>\n<p>To place the order the customer will be redirected to their WhatsApp web application as soon as they click the purchase on the WhatsApp button on the WooCommerce store.<\/p>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"586\" height=\"1026\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/08\/img-2.webp\" alt=\"image2 happy ninja\" class=\"wp-image-458422\" style=\"width:439px;height:769px\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/08\/img-2.webp 586w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/08\/img-2-171x300.webp 171w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/08\/img-2-585x1024.webp 585w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/08\/img-2-142x249.webp 142w\" sizes=\"(max-width: 586px) 100vw, 586px\" loading=\"lazy\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">Select Shipping Method<\/h3>\n\n\n\n<p>As a result, the customer will be provided with various&nbsp;<strong>Shipping Alternatives<\/strong>&nbsp;to select from.<\/p>\n\n\n\n<p><strong>Note:&nbsp;<\/strong>There is no shipping alternative provided for the&nbsp;<strong>virtual<\/strong>&nbsp;and&nbsp;<strong>downloadable<\/strong>&nbsp;product since they aren\u2019t required to be shipped.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"586\" height=\"1026\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/08\/img-2.webp\" alt=\"image3 happy ninja\" class=\"wp-image-458422\" style=\"width:439px;height:769px\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/08\/img-2.webp 586w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/08\/img-2-171x300.webp 171w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/08\/img-2-585x1024.webp 585w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/08\/img-2-142x249.webp 142w\" sizes=\"(max-width: 586px) 100vw, 586px\" loading=\"lazy\" \/><\/figure>\n<\/div>\n\n\n<p>Now, to proceed with their order the customers can simply enter the number associated with the shipment of choice as shown in the above image.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"select-payment-method\">Select Payment Method<\/h3>\n\n\n\n<p>The customers will be asked to select the Payment method that they wish to use from the given alternatives.<\/p>\n\n\n\n<p><strong>Note:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>By purchasing through the WhatsApp application the customer can opt to pay using an&nbsp;<strong>offline mode<\/strong>&nbsp;of payment only.<\/li>\n\n\n\n<li>Further, the customers are sent with the complete&nbsp;<strong>Order Summary&nbsp;<\/strong>on their WhatsApp web application as shown below.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"580\" height=\"1025\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/08\/img-3.webp\" alt=\"image4 payment method and order summary\" class=\"wp-image-458423\" style=\"width:434px;height:768px\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/08\/img-3.webp 580w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/08\/img-3-170x300.webp 170w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/08\/img-3-141x249.webp 141w\" sizes=\"(max-width: 580px) 100vw, 580px\" loading=\"lazy\" \/><\/figure>\n<\/div>\n\n\n<p>As a result, as soon as the admin approves the order from their end the Customers are notified with the message&nbsp;<strong>Order has been placed successfully!&nbsp;<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">WhatsApp Notification for Order Cancellation<\/h3>\n\n\n\n<p>For any order cancellation (made by the admin end) the customer will receive a notification as shown below image.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"529\" height=\"1025\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/08\/img-4.webp\" alt=\"image5 order cancelled\" class=\"wp-image-458424\" style=\"width:396px;height:768px\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/08\/img-4.webp 529w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/08\/img-4-155x300.webp 155w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/08\/img-4-129x249.webp 129w\" sizes=\"(max-width: 529px) 100vw, 529px\" loading=\"lazy\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">Invalid Order Request by the Customer<\/h3>\n\n\n\n<p>If the customer sends an invalid request through WhatsApp, the plugin automatically replies with a default message, as shown below<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"772\" height=\"1025\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/08\/img-5.webp\" alt=\"image6 new order request\" class=\"wp-image-458426\" style=\"width:578px;height:768px\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/08\/img-5.webp 772w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/08\/img-5-226x300.webp 226w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/08\/img-5-188x249.webp 188w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/08\/img-5-768x1020.webp 768w\" sizes=\"(max-width: 772px) 100vw, 772px\" loading=\"lazy\" \/><\/figure>\n<\/div>\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Support<\/h3>\n<\/div><\/div>\n\n\n\n<p>That&#8217;s all for the <strong><strong>WhatsApp Purchase Assistant for WooCommerce Plugin<\/strong><\/strong>. <\/p>\n\n\n\n<p><span class=\"cards-replacements_labels-fullSentenceDelete frsn9i8 frsn9i8\">For any<\/span> kind of doubts or suggestions regarding the plugin kindly reach us at <a href=\"mailto:support@webkul.com\">support@webkul.com<\/a> or raise a ticket at our <a href=\"https:\/\/webkul.uvdesk.com\/en\/customer\/create-ticket\/\">HelpDesk<\/a> system.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00a0 WhatsApp Purchase Assistant for WooCommerce\u00a0allows customers to purchase products directly through WhatsApp while providing a complete conversational shopping experience. Moreover, this plugin integrates the WooCommerce store with the leading messaging service WhatsApp. Now WooCommerce store owner can make the shopping process more convenient and quick for customers. With this plugin, the admin can add <a href=\"https:\/\/webkul.com\/blog\/whatsapp-purchase-assistant-woocommerce-plugin\/\">[&#8230;]<\/a><\/p>\n","protected":false},"author":195,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7966,1260],"tags":[9428,6694,9532,6442],"class_list":["post-282479","post","type-post","status-publish","format-standard","hentry","category-wordpress-woocommerce","category-wordpress","tag-build-a-mobile-app","tag-buy-button","tag-purchase-order-for-woocommerce","tag-whatsapp-support"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>WhatsApp Purchase Assistant for WooCommerce plugin<\/title>\n<meta name=\"description\" content=\"WhatsApp Purchase Assistant for WooCommerce plugin facilitates the admin to allow the customers to order via WhatsApp\" \/>\n<meta name=\"robots\" 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