{"id":263754,"date":"2020-08-20T12:34:10","date_gmt":"2020-08-20T12:34:10","guid":{"rendered":"https:\/\/webkul.com\/blog\/?p=263754"},"modified":"2020-08-20T12:34:13","modified_gmt":"2020-08-20T12:34:13","slug":"managing-up-selling-cross-selling-in-odoo","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/managing-up-selling-cross-selling-in-odoo\/","title":{"rendered":"Managing Up-Selling &#038; Cross Selling in Odoo"},"content":{"rendered":"\n<p><strong><em>Up-Sell and Cross Sell your products for boost in Sales!<\/em><\/strong><\/p>\n\n\n\n<p>Cross promotion is a type of business strategy that will never go out of trend. It is a type of marketing promotion where buyers of a product\/service are targeted with promotion of a related product. Such related products can be a similar product with higher quality or an add-on. <\/p>\n\n\n\n<p>Marketing sectors has to work really hard especially these days when businesses are facing issues.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Affect on Businesses<\/h3>\n\n\n\n<p>As you all know, amid Covid 19 pandemic time people are suffering from high losses and due to this market is degrading day by day.<\/p>\n\n\n\n<p>Many offline businesses are in huge loss during this pandemic but there are multiple sectors which are booming during this pandemic like IT industry, medical, online sectors(like E-commerce), etc.<\/p>\n\n\n\n<p>Hence, this is the best time when you can switch from offline to online businesses(like switching your physical store to an e-commerce). Moreover, you can make establishment in both worlds i.e online as well as offline.<\/p>\n\n\n\n<figure class=\"wk-remove-shadow wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh6.googleusercontent.com\/zdYbD9zSwB6NJh9zLSNsZHSIdKcGi5gCL5aa05s-IltewwhOM9YelkaGvtvKvPTU6NgY5TnqyH6w8cFbcceUNcs4ZzxVI2__o0BSOsIb_YdBXCLAP1nfftgdcVwjH-HqMxBfna3e\" alt=\"Businesses\" loading=\"lazy\" \/><figcaption><strong>Credit:<\/strong> Unsplash<\/figcaption><\/figure>\n\n\n\n<p>Earlier, it was not easy to set up an E-Commerce shop because at that time high capital was needed to set it also there were multiple security concerns.<\/p>\n\n\n\n<p>But now multiple powerful as well as affordable E-commerce frameworks are available which are easy to use and come with the major security precautions like Magento, Odoo etc.<\/p>\n\n\n\n<figure class=\"wk-remove-shadow wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh4.googleusercontent.com\/Zpn0-aGRzgtqPxh7ph2V5gwIb8Jp2EGKknLzdE_DWpStozlYsQ2roZ-wT59h9X6h8BhkkQOl_LVJpoTzxgpW8TZdCrE-OITOID8gVfE-5ksYYh6B7tVY7vh-hjTOK7omxiAWi2ee\" alt=\"Managing eCommerce\" loading=\"lazy\" \/><figcaption><strong>Credit: <\/strong>Unsplash<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Bringing offline stores to light<\/h3>\n\n\n\n<p>In the trend of online stores, there are still many people who believe in offline stores. As different marketing strategies in an ecommerce, offline stores also follow some great marketing strategies.<\/p>\n\n\n\n<p>The efforts of marketing team plays a crucial role as they are able to convince customers to buy some products along with a product by addressing their relatability, quality, or with some lucrative offers. Moreover, at the time of billing some billers also keep a few attractive and relatable products, so that they can convince customers to buy them before paying the bill.<\/p>\n\n\n\n<p>These are the marketing concepts which are known as <strong>up-selling<\/strong> and <strong>cross-selling<\/strong>. However, e-commerce platforms should also look into these concepts for the boost in sales as well as building customer trust. As, your suggestion presents as a positive gesture to your customers that you care for them.<\/p>\n\n\n\n<figure class=\"wk-remove-shadow wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh6.googleusercontent.com\/B8bhwHk6fIpYrVoWk4ABmDRmpMcEKxbauaPy2qgyoACZNxGMfYBZd9acZ-ZaV1_ilPYdWo1z99IgvU0Nk_JlvMLyzdBxo1cZn8vZUHshDDCALHAj--bpBI8Rhkp0vP3mrPoUMwIi\" alt=\"e-commerce platforms\" loading=\"lazy\" \/><figcaption><strong>Credit: <\/strong>Unsplash<\/figcaption><\/figure>\n\n\n\n<p><strong>Odoo <\/strong>comes up with multiple marketing concepts includes some other concepts like SEO, Custom Search, <strong>related products<\/strong> like up sell and cross sell, etc.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p><strong>Digging more about Up Selling and Cross Selling!<\/strong><\/p><\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\">Up Selling<\/h3>\n\n\n\n<figure class=\"wk-remove-shadow wp-block-image size-large\"><img decoding=\"async\" width=\"825\" height=\"260\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/08\/Upsell.png\" alt=\"Upsell\" class=\"wp-image-264092\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/08\/Upsell.png 825w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/08\/Upsell-300x95.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/08\/Upsell-250x79.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/08\/Upsell-768x242.png 768w\" sizes=\"(max-width: 825px) 100vw, 825px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Up Selling is one of the marketing concepts where one can convince the customer to buy the high valued and high marginal products from the same category. \u00a0<\/p>\n\n\n\n<p><strong>For example<\/strong> a customer visits to buy a laptop with intel i3 processor and 512 GB HDD configuration but at that time you are able convince the customer to buy a laptop with i5 processor and 1TB HDD configuration which gives high value and high margin. Then, such marketing strategy comes under up selling.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Advantages &amp; Disadvantages<\/h4>\n\n\n\n<p><strong>Advantage <\/strong>of this strategy is that you get high value and high margin but sometimes can be at a loss due to this. Below mentioned is an example of the use case:<\/p>\n\n\n\n<p>A customer has a budget of 15k but he\/she finds some good quality or good feature product as compared to his\/her chosen product but that product goes over budget then in that case customer also refuses to buy the chosen product.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Cross Selling<\/h3>\n\n\n\n<figure class=\"wk-remove-shadow wp-block-image size-large\"><img decoding=\"async\" width=\"825\" height=\"260\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/08\/Cross-sell.png\" alt=\"Cross-sell\" class=\"wp-image-264093\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/08\/Cross-sell.png 825w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/08\/Cross-sell-300x95.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/08\/Cross-sell-250x79.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/08\/Cross-sell-768x242.png 768w\" sizes=\"(max-width: 825px) 100vw, 825px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Cross selling is a marketing strategy to buy a complementary like or a relatable product along with your primary product. This strategy helps to add some addon amount to an existing sale that\u2019s why it is also known as attachment selling.<\/p>\n\n\n\n<p><strong>For example<\/strong> a customer is coming to buy a laptop then along with the laptop you can also offer the customer to buy a laptop bag as well with some special price or discount.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Advantages &amp; Disadvantages<\/h4>\n\n\n\n<p><strong>Advantage <\/strong>of this strategy is that you can sell extra products along with the product customer intends to buy. Below mentioned is an example of the use case:<\/p>\n\n\n\n<p>A customer came to buy a laptop along with the laptop bag but the customer found the laptop bag costly and that\u2019s why the customer cancel the plan to buy a laptop bag but during checkout he\/she found the same bag with <strong>20% discount<\/strong> (<em>as you have added the product for cross selling with without margin<\/em>). Now customers also bought the laptop bag but due to that you face some marginal losses.<\/p>\n\n\n\n<p>But most of the time cross selling reduces the disadvantages of cross selling.<\/p>\n\n\n\n<p>Odoo is one of the most efficient software to help you manage your business perfectly. Apart from that, it eases marketing strategies for you. You can also use Up-Selling &amp; Cross Selling in Odoo easily.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How to manage Up-selling and Cross-selling in Odoo?<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\">Up-Selling in Odoo<\/h4>\n\n\n\n<p>To setup up-sell product in Odoo you can go through the below path,<\/p>\n\n\n\n<p><strong>Setup in backend<\/strong>:<\/p>\n\n\n\n<p>Navigate to the website and then select the product in which you want up-sell other products. After selecting that product go to the \u201c<strong>eCommerce<\/strong>\u201d tab and add the products inside the \u201c<strong>Alternative Products<\/strong>\u201d field to enable up-selling for that product in Odoo.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"499\" height=\"130\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/08\/cross.png\" alt=\"Add product for upsell\" class=\"wp-image-264094\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/08\/cross.png 499w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/08\/cross-300x78.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/08\/cross-250x65.png 250w\" sizes=\"(max-width: 499px) 100vw, 499px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Website View for Upselling<\/h4>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1171\" height=\"646\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/08\/upsell-1.png\" alt=\"Website View for Upselling\" class=\"wp-image-264096\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/08\/upsell-1.png 1171w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/08\/upsell-1-300x165.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/08\/upsell-1-250x138.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/08\/upsell-1-768x424.png 768w\" sizes=\"(max-width: 1171px) 100vw, 1171px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Cross-Selling in Odoo<\/h4>\n\n\n\n<p><strong>In Odoo, you can manage cross selling in two ways<\/strong>:<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Accessory Products<\/strong><\/h5>\n\n\n\n<p>To setup accessory product in Odoo you can go through the below path,<\/p>\n\n\n\n<p><strong>Setup in backend<\/strong><\/p>\n\n\n\n<p>Navigate to the website then select the product in which you want to cross sell any product. After selecting that product go to the \u201c<strong>eCommerce<\/strong>\u201d tab and add the products inside the \u201c<strong>Accessory Products<\/strong>\u201d field.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/08\/crosssell.png\" alt=\"cross selling\" class=\"wp-image-264101\" width=\"500\" height=\"151\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/08\/crosssell.png 500w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/08\/crosssell-300x91.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/08\/crosssell-250x76.png 250w\" sizes=\"(max-width: 500px) 100vw, 500px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\">Website View<\/h5>\n\n\n\n<p>Accessory products are visible during checkout (just before payment) in Odoo.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1125\" height=\"430\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/08\/crossweb.png\" alt=\"crossweb\" class=\"wp-image-264102\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/08\/crossweb.png 1125w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/08\/crossweb-300x115.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/08\/crossweb-250x96.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/08\/crossweb-768x294.png 768w\" sizes=\"(max-width: 1125px) 100vw, 1125px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Optional Products<\/h4>\n\n\n\n<p>It is like a complementary product for the customer which helps to add-on some extra amount inside the cart.<\/p>\n\n\n\n<p>To setup accessory product in Odoo you can go through the below path,<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Setup in backend<\/h5>\n\n\n\n<p>Navigate to the website then select the product in which you want to add up-selling. After opening that product go to the \u201c<strong>Sales<\/strong>\u201d tab and add the products inside the \u201c<strong>Optional Products<\/strong>\u201d field.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"319\" height=\"53\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/08\/accessory.png\" alt=\"optional products\" class=\"wp-image-264103\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/08\/accessory.png 319w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/08\/accessory-300x50.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/08\/accessory-250x42.png 250w\" sizes=\"(max-width: 319px) 100vw, 319px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\">Website View<\/h5>\n\n\n\n<p><strong>Accessory products are visible inside cart in Odoo<\/strong><\/p>\n\n\n\n<figure class=\"wk-remove-shadow wp-block-image size-large\"><img decoding=\"async\" width=\"963\" height=\"533\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/08\/opt.png\" alt=\"optional products in Odoo website\" class=\"wp-image-264108\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/08\/opt.png 963w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/08\/opt-300x166.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/08\/opt-250x138.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/08\/opt-768x425.png 768w\" sizes=\"(max-width: 963px) 100vw, 963px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p><em>So this is how you can use up-selling and cross-selling in Odoo !!<\/em><\/p><\/blockquote>\n\n\n\n<p>However, if you are running an offline store in Odoo i.e. Odoo and want to cross sell your products then Webkul has solution for your problem.<\/p>\n\n\n\n<p><a href=\"http:\/\/webkul.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Webkul<\/strong><\/a> is one of the most leading <a href=\"https:\/\/webkul.com\/odoo-development\/\">Odoo Development<\/a> Companies worldwide. We have more than 9 years of experience in Odoo. With the dedicated team of 400+ professionals, we at Webkul have catered to more than 1 lac. clients from various other platforms including Magento, woocommerce, Prestashop, Shopify and others.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a aria-label=\"undefined (opens in a new tab)\" href=\"https:\/\/store.webkul.com\/odoo-pos-optional-products.html\" target=\"_blank\" rel=\"noreferrer noopener\">Odoo POS Optional Product<\/a><\/h3>\n\n\n\n<figure class=\"wk-remove-shadow wp-block-image size-large\"><img decoding=\"async\" width=\"850\" height=\"260\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/08\/Optional-product.png\" alt=\"Odoo POS Optional Product\" class=\"wp-image-264149\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/08\/Optional-product.png 850w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/08\/Optional-product-300x92.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/08\/Optional-product-250x76.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/08\/Optional-product-768x235.png 768w\" sizes=\"(max-width: 850px) 100vw, 850px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Odoo POS Optional Product facilitates you to add multiple optional products which can be seen in Odoo POS. Now as a POS user, you can suggest multiple optional products when your customer visits you to buy a product. You can add various accessory products to an associated product from Odoo backend.\u00a0<\/p>\n\n\n\n<p><strong>Some of the top features of the module are:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Odoo POS optional product module helps the POS user to suggest the customers to buy more accessory products in POS.<\/li><li>The cashier can select multiple optional products at a time in Point Of Sale while placing the order.<\/li><li>The POS user can view all the assigned optional products to the corresponding product in POS.<\/li><li>The user can configure. In case he\/she wants to show optional Products at the POS front-end.<\/li><\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>Also <strong><a aria-label=\"undefined (opens in a new tab)\" href=\"https:\/\/webkul.com\/blog\/odoo-pos-optional-product\/\" target=\"_blank\" rel=\"noreferrer noopener\">read the User Guide<\/a><\/strong> to know the workflow of Odoo POS Optional Product.<\/p><\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>We Would Love to Hear From You!<\/strong><\/h3>\n\n\n\n<p>Hope you find the blog about Managing Up-Selling &amp; Cross Selling in Odoo informative! Please feel free to share your feedback in the comments below.<\/p>\n\n\n\n<p>Also, check&nbsp;<a href=\"https:\/\/store.webkul.com\/Odoo.html\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>our store page<\/strong>&nbsp;<\/a>to go through our Odoo modules<em>.<\/em><\/p>\n\n\n\n<p>If you have any doubt or query then&nbsp;<strong><a href=\"https:\/\/webkul.uvdesk.com\/en\/customer\/create-ticket\/\" target=\"_blank\" rel=\"noreferrer noopener\">create a ticket<\/a>&nbsp;<\/strong>or drop us a mail at&nbsp;<strong>support@webkul.com<\/strong><\/p>\n\n\n\n<p>Thanks for paying attention!!<\/p>\n\n\n\n<p>\ud83d\ude42 \ud83d\ude0a<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Up-Sell and Cross Sell your products for boost in Sales! Cross promotion is a type of business strategy that will never go out of trend. It is a type of marketing promotion where buyers of a product\/service are targeted with promotion of a related product. Such related products can be a similar product with higher <a href=\"https:\/\/webkul.com\/blog\/managing-up-selling-cross-selling-in-odoo\/\">[&#8230;]<\/a><\/p>\n","protected":false},"author":259,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2007],"tags":[1267],"class_list":["post-263754","post","type-post","status-publish","format-standard","hentry","category-odoo","tag-odoo"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Up-Selling &amp; Cross Selling in Odoo | Upselling &amp; cross selling<\/title>\n<meta name=\"description\" content=\"Up-Selling &amp; Cross Selling in Odoo can help you to know how to manage cross promotion with the help of Odoo and boost your sales.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/webkul.com\/blog\/managing-up-selling-cross-selling-in-odoo\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Up-Selling &amp; 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