{"id":252396,"date":"2020-06-02T13:48:45","date_gmt":"2020-06-02T13:48:45","guid":{"rendered":"https:\/\/webkul.com\/blog\/?p=252396"},"modified":"2023-01-19T06:50:44","modified_gmt":"2023-01-19T06:50:44","slug":"magento2-order-fetch-module","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/magento2-order-fetch-module\/","title":{"rendered":"Magento 2 Order Fetch Module"},"content":{"rendered":"\n<div class=\"wk-index-wrap\"><h3 class=\"index-title\">Introduction<\/h3><\/div>\n\n\n\n<p><strong>Magento 2 Order Fetch &#8211; UVdesk Open Source:&nbsp;<\/strong>The extension connects Magento 2 online store with UVdesk Open Source Helpdesk system to sync and validate orders. Once integrated, ticket agents can fetch the order related information like payment method, product name, cost, shipping, and other details on the tickets.<\/p>\n\n\n\n<p><strong>Note:-<\/strong>&nbsp;<\/p>\n\n\n\n<p>Magento 2 Order Fetch \u2013 UVdesk Open Source module&nbsp;is only supported by UVDesk version 1.0 or greater. To use this module first, you must have to install&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/github.com\/uvdesk\/community-skeleton\" target=\"_blank\">UVdesk Open Source Helpdesk<\/a>.<\/p>\n\n\n\n<div class=\"wk-index-wrap\"><h3 class=\"index-title\">Features<\/h3><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Add multiple Magento 2 online stores and fetch order data.<\/li>\n\n\n\n<li>View shipping information with the shipping method used.<\/li>\n\n\n\n<li>View ordered product details &#8211; name, price, quantity, and refund information.&nbsp;<\/li>\n\n\n\n<li>The support agent can view orders placed &#8211; date and time<\/li>\n\n\n\n<li>View order status<\/li>\n\n\n\n<li>View payment method information<\/li>\n\n\n\n<li>The product name is hyperlinked to the online store product page.<\/li>\n\n\n\n<li>View billing information with address<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"why-is-the-need-of-open-source-amazon-order-fetch-module\">Why Is The Need Of Open Source Magento 2 Order Fetch Module?<\/h3>\n\n\n\n<p>This module improves the efficiency of your support staff by displaying the order related details on the ticket system. Overall, it reduces the time spent by the support staff by fetching the order related details on the ticket system only. No need to leave the ticket system to check the details.<\/p>\n\n\n\n<div class=\"wk-index-wrap\"><h3 class=\"index-title\">Video Tutorial<\/h3><\/div>\n\n\n\n<div class=\"wp-block-wk-block-youtube-video wk-block--yt-video\"><div class=\"wk-block--yt-video-frame\"><div class=\"wk-block--yt-video-frame-request\" data-plyr-provider=\"youtube\" data-plyr-embed-id=\"aBEdySPdJmw\"><\/div><\/div><\/div>\n\n\n\n<div class=\"wk-index-wrap\"><h3 class=\"index-title\">Installation &#8211; Magento 2 Order Fetch <\/h3><\/div>\n\n\n\n<p><strong>Step 1:<\/strong>&nbsp;Make a directory with the name&nbsp;<strong>uvdesk<\/strong>&nbsp;inside the project\u2019s App folder.<\/p>\n\n\n\n<p><strong>Note<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Make sure your project must be running under the development environment.<\/li>\n\n\n\n<li>This package is dependent on the free&nbsp;<strong><a rel=\"noreferrer noopener\" href=\"https:\/\/github.com\/uvdesk\/ecommerce\" target=\"_blank\">uvdesk\/eCommerce<\/a><\/strong>&nbsp;package so ensure you\u2019ve installed that package before proceeding with the installation<\/li>\n\n\n\n<li>Also, this package is dependent on the <strong>Pecl OAuth extension <\/strong>as it is the dependency for Magento2 App. By running below command the user can install the extension.<\/li>\n<\/ul>\n\n\n\n<pre class=\"wp-block-preformatted\">pecl install oauth<\/pre>\n\n\n\n<p><strong>Step 2<\/strong>: The customer will get a&nbsp;<strong>zip folder<\/strong>&nbsp;after purchasing the extension. After that,&nbsp;unzip the respective extension zip then rename the extracted folder name to \u201c<strong>Magento\u201d<\/strong>&nbsp;after that merge&nbsp;<strong><strong>Magento<\/strong><\/strong>&nbsp;folder into the project root directory inside&nbsp;<strong>apps\/uvdesk<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"488\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/Installation-1200x488.png\" alt=\"Installation\" class=\"wp-image-252719\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/Installation-1200x488.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/Installation-300x122.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/Installation-250x102.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/Installation-768x312.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/Installation.png 1291w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><strong>Step 3<\/strong>: After that, run these commands below to complete the setup in the Project root directory.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>1<\/td><td>$ php bin\/console uvdesk_extensions:configure-extensions<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1066\" height=\"190\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/08\/Prestashop-Order-Fetch-Installation-2.png\" alt=\"Magento-Order-Fetch-Installation-2\" class=\"wp-image-194274\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/08\/Prestashop-Order-Fetch-Installation-2.png 1066w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/08\/Prestashop-Order-Fetch-Installation-2.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/08\/Prestashop-Order-Fetch-Installation-2.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/08\/Prestashop-Order-Fetch-Installation-2.png 768w\" sizes=\"(max-width: 1066px) 100vw, 1066px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>1<\/td><td>$ php bin\/console assets:install<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1138\" height=\"382\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/08\/Prestashop-Order-Fetch-Installation-3.png\" alt=\"Magento-Order-Fetch-Installation-3\" class=\"wp-image-194275\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/08\/Prestashop-Order-Fetch-Installation-3.png 1138w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/08\/Prestashop-Order-Fetch-Installation-3.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/08\/Prestashop-Order-Fetch-Installation-3.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/08\/Prestashop-Order-Fetch-Installation-3.png 768w\" sizes=\"(max-width: 1138px) 100vw, 1138px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>At last, clear project cache<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>1<\/td><td>$php bin\/console c:c<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1120\" height=\"230\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/08\/Prestashop-Order-Fetch-Installation-3-1.png\" alt=\"Magento-Order-Fetch-Installation-3-1\" class=\"wp-image-194276\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/08\/Prestashop-Order-Fetch-Installation-3-1.png 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/08\/Prestashop-Order-Fetch-Installation-3-1.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/08\/Prestashop-Order-Fetch-Installation-3-1.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/08\/Prestashop-Order-Fetch-Installation-3-1.png 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Once the commands have executed successfully, you will see the&nbsp;<strong>Apps<\/strong>&nbsp;icon on the dashboard after login into the admin panel.<\/p>\n\n\n\n<div class=\"wk-index-wrap\"><h3 class=\"index-title\">Configuration &#8211; <strong>M<\/strong>agento 2 Order Fetch<\/h3><\/div>\n\n\n\n<p>Once you are on the Admin dashboard, click the&nbsp;<strong>Explore Apps&nbsp;<\/strong>option which you will be redirected to the Application page.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1200\" height=\"555\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/04\/Amazon-Order-Fetch-Dashboard.png\" alt=\"Magento-Order-Fetch-Dashboard\" class=\"wp-image-245897\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/04\/Amazon-Order-Fetch-Dashboard.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/04\/Amazon-Order-Fetch-Dashboard-300x139.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/04\/Amazon-Order-Fetch-Dashboard-250x116.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/04\/Amazon-Order-Fetch-Dashboard-768x355.png 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Here, you will see the Magento eCommerce App, click on that App icon.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/webkul-magento2-order-fetch-uvdesk-open-source_3.png\" alt=\"webkul-magento2-order-fetch-uvdesk-open-source_3\" class=\"wp-image-252436\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/webkul-magento2-order-fetch-uvdesk-open-source_3.png 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/webkul-magento2-order-fetch-uvdesk-open-source_3-300x236.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/webkul-magento2-order-fetch-uvdesk-open-source_3-250x196.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/webkul-magento2-order-fetch-uvdesk-open-source_3-768x603.png 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>After that, you will enter into the integration page. Here, you will get the \u201c<strong>+Integrate Magento<\/strong>&nbsp;<strong>Store<\/strong>\u201d button.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"794\" height=\"456\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/Integrate-Magento-store-1.png\" alt=\"Integrate-Magento-store-1\" class=\"wp-image-252722\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/Integrate-Magento-store-1.png 794w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/Integrate-Magento-store-1-300x172.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/Integrate-Magento-store-1-250x144.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/Integrate-Magento-store-1-768x441.png 768w\" sizes=\"(max-width: 794px) 100vw, 794px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Once you clicked on that button, you will bring it to the configuration setting page. In this setting page, you will get six fields such as <strong>Name<\/strong>,&nbsp;<strong>Hostname<\/strong>,&nbsp;<strong>Consumer Key<\/strong>,&nbsp;<strong>Consumer Secret<\/strong>,&nbsp;<strong>Auth Token<\/strong>&nbsp;&amp;&nbsp;<strong>Auth Secret<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/webkul-magento2-order-fetch-uvdesk-open-source_1.png\" alt=\"webkul-magento2-order-fetch-uvdesk-open-source_1\" class=\"wp-image-252440\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/webkul-magento2-order-fetch-uvdesk-open-source_1.png 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/webkul-magento2-order-fetch-uvdesk-open-source_1-300x236.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/webkul-magento2-order-fetch-uvdesk-open-source_1-250x196.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/webkul-magento2-order-fetch-uvdesk-open-source_1-768x603.png 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<div class=\"wk-index-wrap\"><h3 class=\"index-title\">How to get <strong>Consumer Key<\/strong>,\u00a0<strong>Consumer Secret<\/strong>,\u00a0<strong>Auth Token<\/strong>\u00a0&amp;\u00a0<strong>Auth Secret<\/strong> from Magento Store?<\/h3><\/div>\n\n\n\n<p>You have to follow the below steps mentioned to get keys from your store for configuring your Magento Application.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Login to your store&#8217;s&nbsp;<strong>Admin Panel<\/strong>.<\/li>\n\n\n\n<li>Once logged in successfully, go to&nbsp;<strong>System<\/strong>&nbsp;-&gt;&nbsp;<strong>Extensions<\/strong>&nbsp;then click on&nbsp;<strong>Integrations<\/strong>.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/cdn.uvdesk.com\/website\/3\/2017091859bf98a2482bbm2.png\" alt=\"Magento Admin Panel\" loading=\"lazy\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>On the&nbsp;<strong>Integrations<\/strong>&nbsp;Page, click on&nbsp;<strong>Add New Integration<\/strong>.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/cdn.uvdesk.com\/website\/3\/2017091859bf98b302b70m3.png\" alt=\"Add new integration\" loading=\"lazy\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Under the<strong>&nbsp;Integration Info<\/strong>&nbsp;section, fill out the necessary details as necessary (you don&#8217;t need to fill the&nbsp;Callback URL&nbsp;then&nbsp;Identity link URL).<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1151\" height=\"533\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/Magento_2-integration.png\" alt=\"Magento_2-integration\" class=\"wp-image-252448\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/Magento_2-integration.png 1151w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/Magento_2-integration-300x139.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/Magento_2-integration-250x116.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/Magento_2-integration-768x356.png 768w\" sizes=\"(max-width: 1151px) 100vw, 1151px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Under the&nbsp;<strong>API&nbsp;<\/strong>section,&nbsp;<strong>enable&nbsp;Sales<\/strong>&nbsp;to be able to retrieve order related resources.<\/li>\n\n\n\n<li>API Resources<br>-&gt; Sales -&gt; Operations -&gt; Orders -&gt; Actions -&gt; View<br>-&gt; Sales -&gt; Operations -&gt; Invoices<br>-&gt; Sales -&gt; Operations -&gt; Shipments<br>-&gt; Sales -&gt; Operations -&gt; Credit Memos<\/li>\n\n\n\n<li>-&gt; Sales -&gt; Operations -&gt; Billing Agreements<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>-&gt; Catalog -&gt; Inventory -&gt; Products <br><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"994\" height=\"760\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/mag-2-1.png\" alt=\"mag-2-1\" class=\"wp-image-311868\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/mag-2-1.png 994w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/mag-2-1-300x229.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/mag-2-1-250x191.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/mag-2-1-768x587.png 768w\" sizes=\"(max-width: 994px) 100vw, 994px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sales -&gt; View -&gt; Fetch<\/li>\n\n\n\n<li>Products -&gt; view <\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1007\" height=\"759\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/11\/mag-1-1.png\" alt=\"mag-1-1\" class=\"wp-image-311873\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/11\/mag-1-1.png 1007w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/11\/mag-1-1-300x226.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/11\/mag-1-1-250x188.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/11\/mag-1-1-768x579.png 768w\" sizes=\"(max-width: 1007px) 100vw, 1007px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><li>Stores -> Settings -> All stores <\/li><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1035\" height=\"760\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/11\/mag-3-1.png\" alt=\"mag-3-1\" class=\"wp-image-311874\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/11\/mag-3-1.png 1035w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/11\/mag-3-1-300x220.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/11\/mag-3-1-250x184.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/11\/mag-3-1-768x564.png 768w\" sizes=\"(max-width: 1035px) 100vw, 1035px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Stores -&gt; Terms &amp; conditions -&gt; Order status <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1022\" height=\"762\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/11\/mag-4-1.png\" alt=\"mag-4-1\" class=\"wp-image-311875\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/11\/mag-4-1.png 1022w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/11\/mag-4-1-300x224.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/11\/mag-4-1-250x186.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/11\/mag-4-1-768x573.png 768w\" sizes=\"(max-width: 1022px) 100vw, 1022px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>After that,<strong> click<\/strong>&nbsp;on&nbsp;<strong>Save<\/strong>&nbsp;then your&nbsp;<strong>Integration<\/strong>&nbsp;will be saved.<\/li>\n\n\n\n<li>Under&nbsp;<strong>Integrations<\/strong>,&nbsp;<strong>select<\/strong>&nbsp;the&nbsp;<strong>newly created integration<\/strong>&nbsp;then&nbsp;<strong>click<\/strong>&nbsp;on&nbsp;<strong>Activate.<\/strong><\/li>\n\n\n\n<li>You&#8217;ll be prompted to&nbsp;<strong>allow<\/strong>&nbsp;the&nbsp;<strong>integration<\/strong>&nbsp;to access the selected resources.&nbsp;<strong>Click<\/strong>&nbsp;on&nbsp;<strong>allow<\/strong>&nbsp;then you&#8217;ll be presented with your&nbsp;<strong>API<\/strong>&nbsp;Credentials which will be required to&nbsp;<strong>connect<\/strong>&nbsp;with your&nbsp;<strong>store<\/strong>.<\/li>\n\n\n\n<li>Copy these details then&nbsp;<strong>click<\/strong>&nbsp;on&nbsp;<strong>Done<\/strong>&nbsp;to<strong>&nbsp;save<\/strong>&nbsp;your<strong>&nbsp;integration.<\/strong><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1087\" height=\"515\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/Access-Token.png\" alt=\"Access-Token\" class=\"wp-image-252449\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/Access-Token.png 1087w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/Access-Token-300x142.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/Access-Token-250x118.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/Access-Token-768x364.png 768w\" sizes=\"(max-width: 1087px) 100vw, 1087px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>After the successful configuration, you will see a success message on the UVdesk. The below screenshot shows integration has been successfully completed.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/webkul-magento2-order-fetch-uvdesk-open-source_2_.png\" alt=\"webkul-magento2-order-fetch-uvdesk-open-source_2_\" class=\"wp-image-252451\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/webkul-magento2-order-fetch-uvdesk-open-source_2_.png 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/webkul-magento2-order-fetch-uvdesk-open-source_2_-300x236.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/webkul-magento2-order-fetch-uvdesk-open-source_2_-250x196.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/webkul-magento2-order-fetch-uvdesk-open-source_2_-768x603.png 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<div class=\"wk-index-wrap\"><h3 class=\"index-title\">Fetch Order Details on UVdesk Portal<\/h3><\/div>\n\n\n\n<p>Now, on the <a href=\"https:\/\/store.webkul.com\/magento2-helpdesk-extension.html\">Magento 2 helpdesk<\/a> ticket system, the support staff can enter the Order ID and select the channel name from the drop-down and then click on<strong>\u00a0Fetch Order.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1120\" height=\"880\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/webkul_magento2_order_fetch_uvdesk_open_source_4.png\" alt=\"webkul_magento2_order_fetch_uvdesk_open_source_4\" class=\"wp-image-252452\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/webkul_magento2_order_fetch_uvdesk_open_source_4.png 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/webkul_magento2_order_fetch_uvdesk_open_source_4-300x236.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/webkul_magento2_order_fetch_uvdesk_open_source_4-250x196.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/06\/webkul_magento2_order_fetch_uvdesk_open_source_4-768x603.png 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<div class=\"wk-index-wrap\"><h3 class=\"index-title\">Support<\/h3><\/div>\n\n\n\n<p>That\u2019s all for the&nbsp;<strong>Magento 2 Order Fetch Module of UVdesk Open Source<\/strong>. Furthermore,&nbsp;if you still have any issue please raise a ticket on our&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/support.uvdesk.com\/en\/customer\/create-ticket\/\" target=\"_blank\">ticket panel.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Magento 2 Order Fetch &#8211; UVdesk Open Source:&nbsp;The extension connects Magento 2 online store with UVdesk Open Source Helpdesk system to sync and validate orders. Once integrated, ticket agents can fetch the order related information like payment method, product name, cost, shipping, and other details on the tickets. Note:-&nbsp; Magento 2 Order Fetch \u2013 UVdesk <a href=\"https:\/\/webkul.com\/blog\/magento2-order-fetch-module\/\">[&#8230;]<\/a><\/p>\n","protected":false},"author":220,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2707,6099],"tags":[7025,7030,4407,6813,9648],"class_list":["post-252396","post","type-post","status-publish","format-standard","hentry","category-symfony","category-uvdesk-helpdesk-system-2","tag-customer-support-system","tag-ticketing-system","tag-uvdesk","tag-uvdesk-ecommerce-help-desk","tag-uvdesk-open-source-helpdesk"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Magento 2 Order Fetch | UVdesk Open Source Helpdesk<\/title>\n<meta name=\"description\" content=\"Magento 2 order fetch module allows you to validate order details such as order information, shipping information 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