{"id":239783,"date":"2020-04-06T06:02:16","date_gmt":"2020-04-06T06:02:16","guid":{"rendered":"https:\/\/webkul.com\/blog\/?p=239783"},"modified":"2020-05-22T06:03:26","modified_gmt":"2020-05-22T06:03:26","slug":"odoo-team-incident-management","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/odoo-team-incident-management\/","title":{"rendered":"Odoo Team Incident Management"},"content":{"rendered":"\n

INTRODUCTION<\/h3>\n\n\n\n

Incident Management measures and allow your team members to document their concerns, team Incidents and events in Odoo. The module gives a proper channel to maintain written communication of every team issues and incident worth reporting. Add concerned people and authorities as followers and mark them as resolved once it is properly addressed.<\/p>\n\n\n\n

Odoo Team Incident Management helps the team members to track their internal disputes and problems. The module aims to enhance team ethics and internal functioning by properly handling the interests of participants. It provides the employees with a resourceful forum in Odoo to address their questions, events, problems, important matters to the company’s team members, managers, admin etc.<\/p>\n\n\n\n

Odoo Team Incident Management tackle problems and incidents with continuous monitoring in a timely manner. Rapid resolution of conflicts and incidents to encourage work practices and team building.<\/p>\n\n\n\n

FEATURES<\/h3>\n\n\n\n

1) Allows members of the team to track team issues and incidents using this module.
2) Separate team incident menu in the module.
3) Proper space for employee issue in documents.
4) Reported issues are visible to allowed members, Team leaders\/managers.
5) Others users can be added as the followers to the incident record manually.
6) If the issue has been dealt with, Team Leader \/ Manager can mark the issue as Resolved.<\/p>\n\n\n\n

Access levels for users<\/h3>\n\n\n\n

For Team Members<\/span><\/h4>\n\n\n\n