{"id":238914,"date":"2020-03-26T10:51:58","date_gmt":"2020-03-26T10:51:58","guid":{"rendered":"https:\/\/webkul.com\/blog\/?p=238914"},"modified":"2024-09-15T12:36:51","modified_gmt":"2024-09-15T12:36:51","slug":"subscription-pause-multi-vendor-marketplace-for-shopify","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/subscription-pause-multi-vendor-marketplace-for-shopify\/","title":{"rendered":"Subscription Pause: Multi-Vendor Marketplace for Shopify"},"content":{"rendered":"\n

Do you ever feel the need to pause the subscription of an application for the time being?
Well, Multivendor Marketplace App<\/a> for Shopify is now up with the same feature. <\/p>\n\n\n\n

You can now easily pause your marketplace app’s subscription for as long as you are away.<\/p>\n\n\n\n

Let’s see how to do the same and all the FAQs related to it!<\/p>\n\n\n\n

Pricing<\/span><\/strong><\/p>\n\n\n\n

While your application is paused, you need to pay 25%<\/strong> of your ongoing monthly multivendor app charge. Moreover, the charges can’t get less than $10<\/strong> and higher than $25<\/strong> and need to be paid monthly. <\/p>\n\n\n\n

Explaining the pricing scenario using two examples:<\/p>\n\n\n\n

Example I<\/strong><\/span><\/p>\n\n\n\n

Suppose you are billed $120 per month for using the app then you’ll need to pay 25% of $120. <\/p>\n\n\n\n

That will be $30. But because the maximum charges are $25 which means you need to pay $25 instead of $30 as the monthly subscription pause charge.<\/p>\n\n\n\n

Example II<\/span><\/strong><\/p>\n\n\n\n

Suppose you are billed $30 per month for using the app then you’ll need to pay 25% of $30. <\/p>\n\n\n\n

That will be $7.5. But, similarly, the minimum charges are $10 which means you need to pay $10 instead of $7.5 as the monthly subscription pause charge.<\/p>\n\n\n\n

The Process<\/h2>\n\n\n\n

To pause the app, visit: Multivendor Marketplace Admin Panel<\/strong> > Hover over the three dots<\/strong> on the top right of dashboard > Click on Upgrade Plan<\/strong> option from the drop-down. Refer:<\/p>\n\n\n\n

\"Multivendor<\/figure>\n\n\n\n

Further, on the redirected page, click on the Pause Subscription<\/strong> button.<\/p>\n\n\n\n

\"pause<\/figure>\n\n\n\n

You will receive a pop-up like so:<\/p>\n\n\n\n

\"pause<\/figure>\n\n\n\n

This action will redirect you to the Shopify Approve App Charges page. There you need to approve the charges and proceed. Further, you’ll land on a page like this:<\/p>\n\n\n\n

\"Choose-Plan-3\"<\/figure>\n\n\n\n

Here, you’ll have the Resume Subscription<\/strong> button which you can use whenever you’ll wish to get back.<\/p>\n\n\n\n

Note: <\/strong>Whenever you’ll open the app from the ‘App section’ of Shopify backend, you’ll land on the page shown above. <\/p>\n\n\n\n

You won’t be able to access the Multivendor backend until and unless you resume the app’s subscription.<\/p>\n\n\n\n

Similarly, whenever your sellers will log in to their seller panel, they’ll land on the page like so:<\/p>\n\n\n\n

\"Contant-Admin-\u2022-Multivendor-MarketPlace-1\"<\/figure>\n\n\n\n

This is the process to pause your Marketplace App’s subscription. Now, let’s see some of the queries that might be popping in your head!<\/p>\n\n\n\n

Related FAQs<\/h2>\n\n\n\n

Question<\/strong><\/span>:<\/strong> In case the customer is using multivendor marketplace feature apps, will he need to pay for them while the app is paused? <\/span><\/p>\n\n\n\n

Answer:<\/strong> The customer needs to pay 25%<\/strong> of the total monthly marketplace charges. The user will be charged monthly. Also, the charges can’t get less than $10<\/strong> and higher than $25.<\/strong><\/p>\n\n\n\n

Question<\/strong><\/span>:<\/strong> Will my data remain saved while the app is paused?<\/span><\/p>\n\n\n\n

Answer:<\/strong> Yes, the data will be saved at our end while your app’s subscription is paused. <\/p>\n\n\n\n

Question<\/strong><\/span>:<\/strong> Does the customer need to pay outstanding charges before pausing the marketplace subscription?<\/span><\/p>\n\n\n\n

Answer:<\/strong> No, you will receive the bill at the end of the month. <\/p>\n\n\n\n

Question<\/strong><\/span>:<\/strong> Can the customer pause the marketplace app while being on the free trial period?<\/span><\/p>\n\n\n\n

Answer:<\/strong> No, the app can’t be paused if you are on a free trial period or even if you are using it on the partner-friendly store.<\/p>\n\n\n\n

Question<\/strong><\/span>:<\/strong> Will I be able to access the app’s backend while it’s in pause state?<\/span><\/p>\n\n\n\n

Answer:<\/strong> No, neither the admin nor the seller can access the backend of the multivendor marketplace app. Which means:<\/p>\n\n\n\n