{"id":225139,"date":"2020-01-24T06:14:54","date_gmt":"2020-01-24T06:14:54","guid":{"rendered":"https:\/\/webkul.com\/blog\/?p=225139"},"modified":"2023-10-06T08:23:47","modified_gmt":"2023-10-06T08:23:47","slug":"shopware-6-product-faq","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/shopware-6-product-faq\/","title":{"rendered":"Shopware 6 Product FAQ"},"content":{"rendered":"\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Introduction<\/h3>\n<\/div><\/div>\n\n\n\n<p>Shopware 6 Product FAQ allows the admin to display FAQ&#8217;s related to any product on its product page. The Product FAQ tab will appear after the review tab in the product details. Only one answer will be displayed for one Question. The admin can set product  FAQ for any specific product.<\/p>\n\n\n\n<p>Check a brief overview of the plugin &#8211; <\/p>\n\n\n\n<div class=\"wp-block-wk-block-youtube-video wp-block-wk-block--yt-video components-placeholder\"><div class=\"wk-block--yt-video-frame\"><div class=\"wk-block--yt-video-frame-request\" data-plyr-provider=\"youtube\" data-plyr-embed-id=\"aHuka9hgadE\"><div class=\"components-placeholder__instructions\">aHuka9hgadE<\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Features<\/h3>\n<\/div><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Added Product FAQ menu into Catalogues.<\/li>\n\n\n\n<li>Customers can get product related FAQs on the product detail page.<\/li>\n\n\n\n<li>In there admin can set question and answer for any specific product.<\/li>\n\n\n\n<li>FAQ tab Added after reviews tab in product detail page, where active FAQ list will be shown.<\/li>\n\n\n\n<li>&nbsp;Admin can add any numbers of FAQ\u2019s<\/li>\n\n\n\n<li>Customer doubts regarding the product will get resolved.<\/li>\n\n\n\n<li>The latest added FAQ will be visible at the top of the list.<\/li>\n<\/ul>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Installation<\/h3>\n<\/div><\/div>\n\n\n\n<p>Shopware provides two ways to upload the plugin to the server.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Using Command<\/li>\n\n\n\n<li>Manual Installation<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\">Installation using commands<\/h4>\n\n\n\n<p>Customers will get a&nbsp;<strong>zip folder,&nbsp;<\/strong>and they have to&nbsp;<strong>extract the contents<\/strong>&nbsp;of this zip folder on their system. After extracting the&nbsp;<strong>WebkulProductFaq<\/strong>&nbsp;folder, the customer&nbsp;needs to&nbsp;<strong>transfer<\/strong>&nbsp;this&nbsp;<strong>custom &gt; plugins<\/strong>&nbsp;on the server, as shown in the image below:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"394\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/plugin-directory-1200x394.png\" alt=\"plugin-directory\" class=\"wp-image-225339\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/plugin-directory-1200x394.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/plugin-directory-300x98.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/plugin-directory-250x82.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/plugin-directory-768x252.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2020\/01\/plugin-directory.png 1310w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>After the successful installation, you have to run these commands in the Shopware root directory.<\/p>\n\n\n\n<p>Go to your Shopware installation&nbsp;<strong>Root directory<\/strong>&nbsp;and run this command to install then activate the plugin \u2013<\/p>\n\n\n\n<pre class=\"EnlighterJSRAW\">.\/bin\/console plugin:install --activate WebkulProductFaq<\/pre>\n\n\n\n<p>To installing the assets(CSS\/JS)<\/p>\n\n\n\n<pre class=\"EnlighterJSRAW\">.\/bin\/console assets:install<\/pre>\n\n\n\n<p>To clear the cache run this command \u2013<\/p>\n\n\n\n<pre class=\"EnlighterJSRAW\">.\/bin\/console c:c<\/pre>\n\n\n\n<h3 class=\"wp-block-heading\">Manual Installation<\/h3>\n\n\n\n<p>For the manual installation of the plugin follow the steps as mentioned below:<\/p>\n\n\n\n<p>1) Extract the zip file of the plugin.<\/p>\n\n\n\n<p>2) Goto your Shopware 6 installation backend panel and navigate to&nbsp;<strong>&nbsp;Extensions-&gt; My Extensions<\/strong>&nbsp;after that you can find all the installed plugins in it.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"528\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_12_46-1200x528.png\" alt=\"screenshot-shopware6demo.webkul.com-2021.08.20-13_12_46\" class=\"wp-image-302142\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_12_46-1200x528.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_12_46-300x132.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_12_46-250x110.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_12_46-768x338.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_12_46.png 1286w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>For installing the plugin, the user can click on the&nbsp;<strong>Upload Extension<\/strong>&nbsp;button. The user can upload the plugin zip(WebkulProductFaq) here.<\/p>\n\n\n\n<p>3) After uploading the plugin zip, the user can see the Extension in the list.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"524\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_21_40-1-1200x524.png\" alt=\"screenshot-shopware6demo.webkul.com-2021.08.20-13_21_40-1\" class=\"wp-image-302147\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_21_40-1-1200x524.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_21_40-1-300x131.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_21_40-1-250x109.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_21_40-1-768x335.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_21_40-1.png 1276w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>4) Now the user can click on the install icon to install the Product FAQ Extension.<\/p>\n\n\n\n<p>5) After the installation of the plugin, the user can click to activate the Extension.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"524\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_21_40-2-1200x524.png\" alt=\"screenshot-shopware6demo.webkul.com-2021.08.20-13_21_40-2\" class=\"wp-image-302150\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_21_40-2-1200x524.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_21_40-2-300x131.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_21_40-2-250x109.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_21_40-2-768x335.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_21_40-2.png 1276w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>While in the process the admin can see the success message \u2018<strong>Extension has been activated<\/strong>\u2018.<\/p>\n\n\n\n<p>After the installation process and plugin configuration if the&nbsp;<strong>Product FAQ&nbsp;<\/strong>icon option is not visible then run this command to clear the cache:<\/p>\n\n\n\n<pre class=\"EnlighterJSRAW\">php bin\/console cache:clear<\/pre>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Workflow<\/h3>\n<\/div><\/div>\n\n\n\n<p>Once the module is installed, there will be a new option in the product tab i.e Product FAQ. <\/p>\n\n\n\n<p>For that now you have to navigate <strong>Settings&gt;&gt;Extensions&gt;&gt;Product FAQ<\/strong> where the admin can create new and multiple FAQs.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"452\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_29_15-1200x452.png\" alt=\"screenshot-shopware6demo.webkul.com-2021.08.20-13_29_15\" class=\"wp-image-302153\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_29_15-1200x452.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_29_15-300x113.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_29_15-250x94.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_29_15-768x289.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_29_15.png 1284w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Then to add a new FAQ click on<strong> Add FAQ<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"455\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_30_52-1200x455.png\" alt=\"screenshot-shopware6demo.webkul.com-2021.08.20-13_30_52\" class=\"wp-image-302154\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_30_52-1200x455.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_30_52-300x114.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_30_52-250x95.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_30_52-768x291.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_30_52.png 1288w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>After that fill in the FAQ details like selecting the product, question, answer, and status.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1141\" height=\"560\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_33_27.png\" alt=\"screenshot-shopware6demo.webkul.com-2021.08.20-13_33_27\" class=\"wp-image-302156\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_33_27.png 1141w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_33_27-300x147.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_33_27-250x123.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_33_27-768x377.png 768w\" sizes=\"(max-width: 1141px) 100vw, 1141px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Then click on th<strong>e Save<\/strong> button.<\/p>\n\n\n\n<p>Now, the admin can view the list of all the FAQs added to the product. Admin can edit\/delete the FAQs added to the product.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"444\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_36_09-1-1200x444.png\" alt=\"screenshot-shopware6demo.webkul.com-2021.08.20-13_36_09-1\" class=\"wp-image-302157\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_36_09-1-1200x444.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_36_09-1-300x111.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_36_09-1-250x93.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_36_09-1-768x284.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_36_09-1.png 1286w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>After that, the added FAQs will be displayed on the product detail page in the after reviews tab is where the active FAQ list will be shown.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"655\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_38_52-1-1200x655.png\" alt=\"screenshot-shopware6demo.webkul.com-2021.08.20-13_38_52-1\" class=\"wp-image-302159\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_38_52-1-1200x655.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_38_52-1-300x164.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_38_52-1-250x137.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_38_52-1-768x419.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2021\/08\/screenshot-shopware6demo.webkul.com-2021.08.20-13_38_52-1.png 1291w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>This is how our<a href=\"https:\/\/webkul.com\/blog\/shopware6-coupon-list-checkout\/\"> <strong>Shopware 6<\/strong><\/a><strong> Product FAQ<\/strong> module works.<\/p>\n\n\n\n<div class=\"wk-index-wrap\"><div class=\"block-wrap\">\n<h3 class=\"wp-block-heading index-title\">Support<\/h3>\n<\/div><\/div>\n\n\n\n<p>That\u2019s all about <strong>Shopware 6 Product FAQ<\/strong> module, still, you have any query, please raise a ticket at-\u00a0<a href=\"https:\/\/webkul.uvdesk.com\/en\/customer\/create-ticket\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>https:\/\/webkul.uvdesk.com\/en\/customer\/create-ticket<\/strong><\/a><strong>.<\/strong><\/p>\n\n\n\n<p>Please explore our&nbsp;<a href=\"https:\/\/webkul.com\/shopware-development\/\">shopware development services<\/a>&nbsp;and Quality&nbsp;<a href=\"https:\/\/store.webkul.com\/Shopware.html\">shopware extensions<\/a> .<br><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Shopware 6 Product FAQ allows the admin to display FAQ&#8217;s related to any product on its product page. The Product FAQ tab will appear after the review tab in the product details. Only one answer will be displayed for one Question. The admin can set product FAQ for any specific product. Check a brief overview <a href=\"https:\/\/webkul.com\/blog\/shopware-6-product-faq\/\">[&#8230;]<\/a><\/p>\n","protected":false},"author":273,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9568],"tags":[9274],"class_list":["post-225139","post","type-post","status-publish","format-standard","hentry","category-shopware","tag-shopware"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Shopware 6 FAQ Module | Knowledge Base Extension<\/title>\n<meta name=\"description\" content=\"This module allows the admin to display FAQ&#039;s related to any product on its product page. 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