{"id":216713,"date":"2022-11-10T08:11:55","date_gmt":"2022-11-10T08:11:55","guid":{"rendered":"https:\/\/webkul.com\/blog\/?p=216713"},"modified":"2022-11-10T09:45:46","modified_gmt":"2022-11-10T09:45:46","slug":"how-manage-leads-opencart","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/how-manage-leads-opencart\/","title":{"rendered":"How to Manage Leads in OpenCart?"},"content":{"rendered":"\n

The store owner can manage leads in the Opencart store with the help of Opencart Form Builder<\/a>. Hence, with the help of the extension, the store owner can create contact forms.<\/p>\n\n\n\n

These forms will receive data from the customer which will be utilized by the sales team to manage the leads. <\/p>\n\n\n\n

Hence, these forms will be useful in receiving feedback, survey, reviews on purchases<\/a>, booking information<\/a> and many more.<\/p>\n\n\n\n

CRM Tools – Manage Leads<\/h3><\/div>
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A form builder is a great tool for the collection of prospective customers who are keen to purchase the product. Hence, it allows the store owner to save the data of such customers to contact them in the future. <\/p>\n\n\n\n

\"webkul_opencart-form-builder-Customer-_manage_leads\"<\/figure>\n\n\n\n

These forms can be personalized as per the requirement to collect the relevant information. So, it can help the store owner to better connect with the customer and know the current demand.<\/p>\n\n\n\n

\"webkul_opencart-form-builder-submitted_data-manage-leads\"<\/figure>\n\n\n\n

<\/p>\n<\/div>\n\n\n\n

Notification Via Mail<\/h3><\/div>
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The forms that the customer fills out are shared with both the customer and the admin. The admin can set the format of the mail<\/a>. Thus, making the format more standardized.<\/p>\n\n\n\n

The module supports the multi-lingual feature to allow the admin to define the mail template in different languages.<\/p>\n\n\n\n

\"webkul_manage-leads-Customer-_Query_Form_emails\"<\/figure>\n\n\n\n

However, the admin can restrict the mail notification functionality of the customer as per business requirements. Thus, allowing the admin to provide the maximum ability of access.<\/p>\n\n\n\n

\"webkul_manage-leads_emails\"<\/figure>\n<\/div>\n\n\n\n

Error Message<\/h3><\/div>
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In general, any customer who comes to the store usually doesn’t wish to fill out the complete form. But this can create a glitch for the store owner. <\/p>\n\n\n\n

As incomplete details can create great confusion. Henceforth the store owner can add-in an alert message. The error messages can be of multiple types-<\/p>\n\n\n\n

\"webkul_opencart-form-builder-Customer-_Query_Form_errors\"<\/figure>\n\n\n\n