{"id":196778,"date":"2019-09-11T08:16:21","date_gmt":"2019-09-11T08:16:21","guid":{"rendered":"https:\/\/webkul.com\/blog\/?p=196778"},"modified":"2024-03-04T07:03:14","modified_gmt":"2024-03-04T07:03:14","slug":"shopify-order-fetch-module","status":"publish","type":"post","link":"https:\/\/webkul.com\/blog\/shopify-order-fetch-module\/","title":{"rendered":"Shopify Order Fetch Module"},"content":{"rendered":"\n<p>After launching a stable version of UVdesk Open Source we have added the Shopify Order fetch App. This app allows account owner or support agents to fetch the order related details on support ticket directly from the Shopify store for better response. Reply master can simply get the instant order result by entering order id on the ticket from UVdesk Open Source agent or admin panel to escape from fraud queries.<\/p>\n\n\n\n<p><strong>Note: Shopify Order Fetch module is only supported by UVDesk version 1.0 or greater. To use this module first, you must have to install <a href=\"https:\/\/github.com\/uvdesk\/community-skeleton\">UVdesk Open Source Helpdesk<\/a>.<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"features\">Features<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li> Highly secure and flexible.<\/li>\n\n\n\n<li>Open Source and highly customizable.<\/li>\n\n\n\n<li>Save time and Sell more. <\/li>\n\n\n\n<li> Fetch order relation details directly on tickets using the order id<\/li>\n\n\n\n<li> The support agent can rectify the support ticket is either fraud or genuine.<\/li>\n\n\n\n<li> Confirm order details and priorities the support request to resolve the concern on time.&nbsp;<\/li>\n\n\n\n<li> No need to visit Shopify webstore again and again to validate order details.<\/li>\n\n\n\n<li> One can inspect the source code. <\/li>\n\n\n\n<li> Best for enterprise or SME business.<\/li>\n\n\n\n<li> Deliver excellent customer service in less time.<\/li>\n\n\n\n<li>Save time by avoiding bogus queries.<\/li>\n\n\n\n<li> Each agent has access to fetch the order details on the support ticket.<\/li>\n\n\n\n<li> This module improves the overall support system with the efficiency of support staff.<\/li>\n\n\n\n<li>With this module, admin can generate even more sale by providing quick support.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"why-is-the-need-of-open-source-shopify-order-fetch-module\">Why Is The Need Of Open Source Shopify Order Fetch Module?<\/h3>\n\n\n\n<p>This module gets the order related details like <strong>Order ID<\/strong>,&nbsp;<strong>description<\/strong>,&nbsp;<strong>quantity<\/strong>,&nbsp;<strong>Total Price<\/strong>,&nbsp;<strong>Unit price<\/strong>,&nbsp;<strong>Shipping<\/strong>, etc on the support ticket immediately for the support agent to confirm the&nbsp;<strong>Order Details<\/strong>&nbsp;and proceed with the needful resolution.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"installation-of-shopify-order-fetch-module\">Installation of Shopify Order Fetch Module<\/h3>\n\n\n\n<p><strong>Step 1:<\/strong> Make a directory with the name <strong>uvdesk<\/strong> inside the project&#8217;s App folder.<\/p>\n\n\n\n<p><strong>Note<\/strong>: This package is dependent on the free <strong><a href=\"https:\/\/github.com\/uvdesk\/ecommerce\">uvdesk\/eCommerce<\/a><\/strong> package so ensure you&#8217;ve installed that package before proceeding with the installation also make sure your project must be running under development environment.<\/p>\n\n\n\n<p><strong>Step 2<\/strong>:<strong> <\/strong>The customer will get a&nbsp;<strong>zip folder<\/strong>&nbsp;after purchasing the extension. After that,&nbsp;unzip the respective extension zip and rename the extracted folder name to &#8220;<strong>Shopify&#8221;<\/strong>  after that merge Shopify folder into the project root directory inside <strong>apps\/uvdesk<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1288\" height=\"520\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/09\/Shopify-Order-Fetch-Module-Upload.png\" alt=\"Installation\" class=\"wp-image-197421\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/09\/Shopify-Order-Fetch-Module-Upload.png 1288w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/09\/Shopify-Order-Fetch-Module-Upload.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/09\/Shopify-Order-Fetch-Module-Upload.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/09\/Shopify-Order-Fetch-Module-Upload.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/09\/Shopify-Order-Fetch-Module-Upload.png 1200w\" sizes=\"(max-width: 1288px) 100vw, 1288px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><strong>Step 3<\/strong>: Next, run these commands below to complete the setup in the Project root directory.<\/p>\n\n\n\n<pre class=\"wp-block-preformatted\">$ php bin\/console uvdesk_extensions:configure-extensions<\/pre>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1066\" height=\"190\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/08\/Prestashop-Order-Fetch-Installation-2.png\" alt=\"Prestashop-Order-Fetch-Installation-2\" class=\"wp-image-194274\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/08\/Prestashop-Order-Fetch-Installation-2.png 1066w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/08\/Prestashop-Order-Fetch-Installation-2.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/08\/Prestashop-Order-Fetch-Installation-2.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/08\/Prestashop-Order-Fetch-Installation-2.png 768w\" sizes=\"(max-width: 1066px) 100vw, 1066px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<pre class=\"wp-block-preformatted\">$ php bin\/console assets:install<\/pre>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1138\" height=\"382\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/08\/Prestashop-Order-Fetch-Installation-3.png\" alt=\"Prestashop-Order-Fetch-Installation-3\" class=\"wp-image-194275\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/08\/Prestashop-Order-Fetch-Installation-3.png 1138w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/08\/Prestashop-Order-Fetch-Installation-3.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/08\/Prestashop-Order-Fetch-Installation-3.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/08\/Prestashop-Order-Fetch-Installation-3.png 768w\" sizes=\"(max-width: 1138px) 100vw, 1138px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Now, clear project cache<\/p>\n\n\n\n<pre class=\"wp-block-preformatted\">$php bin\/console c:c<\/pre>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1120\" height=\"230\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/08\/Prestashop-Order-Fetch-Installation-3-1.png\" alt=\"Prestashop-Order-Fetch-Installation-3-1\" class=\"wp-image-194276\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/08\/Prestashop-Order-Fetch-Installation-3-1.png 1120w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/08\/Prestashop-Order-Fetch-Installation-3-1.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/08\/Prestashop-Order-Fetch-Installation-3-1.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2019\/08\/Prestashop-Order-Fetch-Installation-3-1.png 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Once the commands have executed successfully, you will see the&nbsp;<strong>Apps<\/strong>&nbsp;icon on the dashboard after login into admin panel.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"shopify-order-fetch-module-configuration\">Shopify Order Fetch Module Configuration<\/h3>\n\n\n\n<p>Once you are on the Admin dashboard, click the\u00a0<strong>Explore Apps\u00a0<\/strong>option which you will be redirected to the Application page.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"863\" height=\"531\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-1.png\" alt=\"Shopify-Order-Fetch-1\" class=\"wp-image-425705\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-1.png 863w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-1-300x185.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-1-250x154.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-1-768x473.png 768w\" sizes=\"(max-width: 863px) 100vw, 863px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Here, you will see the Shopify App, click on that App icon.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"691\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-2-1200x691.png\" alt=\"Shopify-Order-Fetch-2\" class=\"wp-image-425706\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-2-1200x691.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-2-300x173.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-2-250x144.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-2-768x442.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-2.png 1359w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p> After that, you will enter into the integration page. Here, you will get the &#8220;<strong>+Integrate Shopify Store<\/strong>&#8221; button.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"548\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-3-1200x548.png\" alt=\"Shopify-Order-Fetch-3\" class=\"wp-image-425709\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-3-1200x548.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-3-300x137.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-3-250x114.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-3-768x351.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-3.png 1343w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Once you clicked on that button, you will bring to the configuration setting page. In this setting page, you will get two fields <strong>Domain, and Access token.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"702\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-4-1200x702.png\" alt=\"Shopify-Order-Fetch-4\" class=\"wp-image-425711\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-4-1200x702.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-4-300x175.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-4-250x146.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-4-768x449.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-4.png 1344w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><strong>Domain<\/strong>: Enter the Shopify domain name excluding https:\/\/<\/p>\n\n\n\n<p><strong><strong>\u00a0How to get the access token:<\/strong><\/strong><\/p>\n\n\n\n<p><strong>Now Go to Shopify app and follow the below steps for get the access token:<\/strong><\/p>\n\n\n\n<p>If you are doing the app development in Shopify first time then go to the\u00a0<strong>settings\u00a0<\/strong>->\u00a0<strong>apps and sales channel<\/strong>\u00a0setting -> Click on\u00a0<strong>allow custom app developement<\/strong>\u00a0option:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"626\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-5-1200x626.png\" alt=\"Shopify-Order-Fetch-5\" class=\"wp-image-425727\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-5-1200x626.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-5-300x157.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-5-250x130.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-5-768x401.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-5.png 1364w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"604\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-6-1200x604.png\" alt=\"Shopify-Order-Fetch-6\" class=\"wp-image-425728\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-6-1200x604.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-6-300x151.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-6-250x126.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-6-768x386.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-6.png 1360w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>After that click on create an app:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"670\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-7-1200x670.png\" alt=\"Shopify-Order-Fetch-7\" class=\"wp-image-425735\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-7-1200x670.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-7-300x168.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-7-250x140.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-7-768x429.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-7.png 1334w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Next enter your app name and required details, then click on create app button:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"603\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-8-1200x603.png\" alt=\"Shopify-Order-Fetch-8\" class=\"wp-image-425736\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-8-1200x603.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-8-300x151.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-8-250x126.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-8-768x386.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-8.png 1357w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>This step when you created already multiple apps:<\/p>\n\n\n\n<p>Go to\u00a0<strong>settings .>\u00a0<\/strong>click on\u00a0<strong>apps and sales channel\u00a0<\/strong>options<strong>\u00a0:<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"674\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-9-1200x674.png\" alt=\"Shopify-Order-Fetch-9\" class=\"wp-image-425737\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-9-1200x674.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-9-300x168.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-9-250x140.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-9-768x431.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-9.png 1346w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>After that click on develop apps:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"630\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-10-1200x630.png\" alt=\"Shopify-Order-Fetch-10\" class=\"wp-image-425738\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-10-1200x630.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-10-300x157.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-10-250x131.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-10-768x403.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-10.png 1332w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><strong>Click on create an app button to create a new app:<\/strong> <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"577\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-11-1200x577.png\" alt=\"Shopify-Order-Fetch-11\" class=\"wp-image-425739\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-11-1200x577.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-11-300x144.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-11-250x120.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-11-768x369.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-11.png 1302w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Then  you have to enter details like app name  and app developer details.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"560\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-12-1200x560.png\" alt=\"Shopify-Order-Fetch-12\" class=\"wp-image-425740\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-12-1200x560.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-12-300x140.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-12-250x117.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-12-768x359.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-12.png 1364w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>After creating an app, select Configure Admin Api Scope and enter all provide scopes (Read Access to Orders, Transactions, and Fulfilments). <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Permission need to be provided:<\/h3>\n\n\n\n<p><strong>Assigned Fulfillment Orders:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>read_assigned_fulfillment_orders<\/li>\n\n\n\n<li>write_assigned_fulfillment_orders<\/li>\n<\/ul>\n\n\n\n<p><strong>Fulfillment Services:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>read_fulfillments<\/li>\n\n\n\n<li>write_fulfillments<\/li>\n<\/ul>\n\n\n\n<p><strong>Merchant-managed fulfilment orders:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>read_merchant_managed_fulfillment_orders<\/li>\n\n\n\n<li>write_merchant_managed_fulfillment_orders<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"665\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-13-1200x665.png\" alt=\"Shopify-Order-Fetch-13\" class=\"wp-image-425742\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-13-1200x665.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-13-300x166.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-13-250x138.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-13-768x425.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-13.png 1356w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p><strong>Orders:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>read_orders<\/li>\n\n\n\n<li>write_orders<\/li>\n<\/ul>\n\n\n\n<p><strong>Third-party fullfilment orders:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>read_third_party_fulfillment_orders<\/li>\n\n\n\n<li>write_third_party_fulfillment_orders<\/li>\n<\/ul>\n\n\n\n<p><strong>Custom fulfillment services:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>read_custom_fulfillment_services<\/li>\n\n\n\n<li>write_custom_fulfillment_services<\/li>\n<\/ul>\n\n\n\n<p><strong>Fulfillment constraint rules:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>read_fulfillment_constraint_rules<\/li>\n\n\n\n<li>write_fulfillment_constraint_rules<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"690\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-14-1-1200x690.png\" alt=\"Shopify-Order-Fetch-14-1\" class=\"wp-image-425744\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-14-1-1200x690.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-14-1-300x173.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-14-1-250x144.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-14-1-768x442.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-14-1.png 1316w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>After the successful configuration, your Admin API Integration is looking as given below in the snapshot :<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"660\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-15-1200x660.png\" alt=\"Shopify-Order-Fetch-15\" class=\"wp-image-425745\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-15-1200x660.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-15-300x165.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-15-250x138.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-15-768x423.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-15.png 1363w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Now click on install app.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"564\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-16-1200x564.png\" alt=\"Shopify-Order-Fetch-16\" class=\"wp-image-425761\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-16-1200x564.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-16-300x141.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-16-250x117.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-16-768x361.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-16.png 1360w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Then a pop-up will appear, requesting you to click on the install button.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"639\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-17-1200x639.png\" alt=\"Shopify-Order-Fetch-17\" class=\"wp-image-425763\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-17-1200x639.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-17-300x160.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-17-250x133.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-17-768x409.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-17.png 1321w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Here you can see the access token, and to show it, click on reveal token once. Please copy and paste it in one place, as this token is not coming up again:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"656\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-18-1200x656.png\" alt=\"Shopify-Order-Fetch-18\" class=\"wp-image-425766\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-18-1200x656.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-18-300x164.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-18-250x137.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-18-768x420.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-18.png 1277w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Now, go in to the uvdesk admin panel and add the following details: Your store&#8217;s domain and access token:<\/p>\n\n\n\n<p><strong>Domain<\/strong>: Enter the Shopify domain name excluding https:\/\/<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"728\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-19-1200x728.png\" alt=\"Shopify-Order-Fetch-19\" class=\"wp-image-425768\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-19-1200x728.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-19-300x182.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-19-250x152.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-19-768x466.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-19.png 1291w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Once you click on add shopify store this page will be updated.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"679\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-20-1200x679.png\" alt=\"Shopify-Order-Fetch-20\" class=\"wp-image-425769\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-20-1200x679.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-20-300x170.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-20-250x141.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-20-768x434.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-20.png 1333w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>Now, on the ticket system, the support staff can enter the Order ID and select the platform or the Marketplace and then click on<strong>\u00a0Fetch Order.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"617\" src=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-21-1200x617.png\" alt=\"Shopify-Order-Fetch-21\" class=\"wp-image-425770\" srcset=\"https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-21-1200x617.png 1200w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-21-300x154.png 300w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-21-250x129.png 250w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-21-768x395.png 768w, https:\/\/cdnblog.webkul.com\/blog\/wp-content\/uploads\/2024\/03\/Shopify-Order-Fetch-21.png 1528w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/><\/figure>\n\n\n\n<p>That\u2019s all for the <strong>Shopify Order Fetch Module of UVdesk Open Source<\/strong>&nbsp;if you still have any issue please raise a ticket on our <a href=\"https:\/\/support.uvdesk.com\/en\/customer\/create-ticket\/\">ticket panel.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>After launching a stable version of UVdesk Open Source we have added the Shopify Order fetch App. This app allows account owner or support agents to fetch the order related details on support ticket directly from the Shopify store for better response. Reply master can simply get the instant order result by entering order id <a href=\"https:\/\/webkul.com\/blog\/shopify-order-fetch-module\/\">[&#8230;]<\/a><\/p>\n","protected":false},"author":220,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[841,6099],"tags":[7025,9843,9841],"class_list":["post-196778","post","type-post","status-publish","format-standard","hentry","category-shopify","category-uvdesk-helpdesk-system-2","tag-customer-support-system","tag-order-fetch-module","tag-shopify-helpdesk-ticket-system"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Shopify Order Fetch Module | UVdesk Open Source Helpdesk<\/title>\n<meta name=\"description\" content=\"Shopify Order Fetch module allows account owner or support agents to fetch the order related details on support ticket directly from the 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